“I just moved out of the two-bedroom flat I was ......”
1 Star Review
Apr 30,2010
By:
'abusedtenant'
Apr 30,2010
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Lettings (as a Tenant)
Postcode:
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I just moved out of the two-bedroom flat I was renting with Martin&Co for two years. I have to say my experience with them is the worst I have ever had. The flat had no hot water and problems with the plumbing; I made several attempts to get them interested in my predicament but to no avail. They have a dedicated company to deal with these issues which doesn't even have a voicemail! They have this idiotic policy of hiding the landlord from the tenant and they tell you that they will take care of the problem, which is laughable. On a day that I knew that the landlord was going to be in I left her a letter in a desperate attempt to get things fixed in the flat. I was lucky to have her respond and the problems were eventually fixed after a month of tenancy for which I was paying full rent.
Another thing this Martin&Co is very good at is writing letters. Rude ones judging the tenants for their cleaning abilities and their tidiness. They send a letter which they consider enough warning, and then they barge into your house and make nasty comments about your housekeeping which they then send to you and your landlord. I asked them to give me a ring before they come in. I asked them to leave me a card to let me know they have been in my house. They never did neither.
I am waiting to see what the verdict will be on my deposit. From what I have read so far, I bet they will try to keep it. You see, they want the house cleaned at a professional level and I bet they won't think my cleaning is professional enough.
Please avoid this particular office.
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