97% sales valuation accuracy
98% sales fee satisfaction
98% lettings valuation accuracy
96% lettings fee satisfaction
Nov 17,2023
Nov 17,2023
15
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I don't usually write reviews, but felt compelled to after the brilliant experience we had with Charlotte. As first time buyers who are completely new to the house buying process, Charlotte has been a trusted advisor by our side. She has consistently gone above and beyond each step of the way, from relaying questions to the seller, helping to speed up the conveyancing process and much more. She has done so much more than you would expect an estate to do. Not only this, but we have felt that we can trust her 110% - it's like you've had a friend who is an expert by your side, helping you through the process. Charlotte - THANK YOU!!!!
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Latest Reviews
7th Oct 2024
reviewed by 'TB'
26th Sep 2024
reviewed by 'Yas Ali'
30th Aug 2024
reviewed by 'Maria Cox'
28th Aug 2024
reviewed by 'Lisa'
22nd Aug 2024
reviewed by 'Adam'
Opening Hours
Address
Beresfords
16 Station Road
Upminster
Essex
RM14 2UB
sell: 01708 222200 lett: 01708 222211
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97% | 98% | £60,000 | £7,737,500 |
| Lettings | 98% | 96% | £825 | £3,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 59 | 3 | 93 | 4 | 86 | 4 | 44 | 0 | 14 | 4 |
Areas covered
- RM14
- RM14 6
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Oct 07,2024
Oct 07,2024
0
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Jordan is super helpful - incredibly organised and responsive, and very capable....
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Oct 30, 2024
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(1)
Thank you for your positive feedback and 5-star rating. I was glad to hear that Jordan's helpfulness, organisation and responsiveness made a positive impact. Knowing you found her to be capable and reliable means a lot to us and I know she will appreciate your kind words. We look forward to working with you moving forward. ...
Sep 26,2024
Sep 26,2024
1
people found
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Charlotte has been incredibly helpful during this process and very hands on with getting stuff done and sorted for us quickly. The speed and attentiveness has been unmatched. Very grateful to have her support us during the purchase of our first property. We would highly ...
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Aug 30,2024
Aug 30,2024
1
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Charlotte and the team in Upminster have been amazing. Always giving us feedback. Would recommend...
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Sep 13, 2024
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Many thanks Maria for your 5 star award and recommendation. Charlotte and her team at Upminster are dedicated to providing the best possible customer care and will appreciate you sharing your experience. We look forward to assisting you again in the future.
Alison Horsley, Customer Service Manager ...
Aug 28,2024
Aug 28,2024
1
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Thank you Rachel for all your hard work in finding the perfect buyer for our home. We got there in the end 🙏...
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Aug 29, 2024
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Hi Lisa,
Thank you for taking the time to post your 4 star review for Rachel who is based at our Upminster office. Rachel and the team will do all possible to match potential buyers to suitable properties and I am pleased to hear she found the perfect buyer for you. Your kind comments are much appreciated, we look forward to assisting you again in the future.
Alison Horsley, Customer Service Manager ...
Aug 27,2024
Aug 27,2024
1
people found
this helpful
this helpful
We recently purchased a property through Beresfords Estate Agents, and I can't praise them enough for their outstanding service. A special mention must go to Charlotte, the manager, who made the entire process seamless and stress-free.
Charlotte was incredibly responsive, always answering emails promptly and ...
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Aug 28, 2024
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Many thanks for the great review for Charlotte and her team at our Upminster office. You will have been in very safe hands as they are all dedicated to providing the best possible customer care. From the first point of contact through to exchange and completion, Charlotte will do everything within her power to ensure a transaction goes through smoothly, guiding and supporting whilst keeping all parties regularly updated. She will appreciate your 5 star award and recommendation and look forward t ...
Aug 22,2024
Aug 22,2024
0
people found
this helpful
this helpful
Robert, Lauren and Ella where great with all their help, we had issues with the referencing co, taking time to resolve steps, the BeresFord team went above and beyond to speed up the process, offering help and advise along the way.
Many thanks guys...
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Aug 28, 2024
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Adam,
Thank you for your great feedback and 5-star rating. I was thrilled to read that Robert, Ella and Lauren went above and beyond to help resolve the referencing issues and speed up the process. We wish you all the best in your new home. ...
Aug 20,2024
Aug 20,2024
1
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this helpful
Charlotte was very efficient and friendly and arrived at the arranged time...
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Aug 19,2024
Aug 19,2024
1
people found
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this helpful
Charlotte was great and helped us secure the property we liked after another purchase fell through. Really great service, thank you!...
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Aug 05,2024
Aug 05,2024
1
people found
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this helpful
Professional service, Charlotte understood what she needed to do to change the lack of viewing. And it worked. She is well knowledgeable in her profession and friendly....
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Aug 12, 2024
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Hi Adesegun,
Thank you for taking the time to post your 5 star award and kind comments for Charlotte, Branch Manager of our Upminster office. Charlotte will tailor a marketing strategy specific to individuals and their circumstances, in order to generate maximum interest. I am pleased to hear she was able to assist you and hope we can be of further help in the future.
Alison Horsley, Customer Service Manager ...
Jul 26,2024
Jul 26,2024
1
people found
this helpful
this helpful
We discussed selling our house with various estate agents and after meeting Charlotte we decided to choose Beresfords. Charlotte talked us through the process in a very professional, efficient way. Charlotte is friendly, straightforward and easy to talk to. Made us feel confident that she ...
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Aug 14, 2024
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Hi Angela,
Many thanks for the 5 star review and positive comments for Charlotte, Branch Manager at our office in Upminster. Charlotte is focused on providing the best possible customer care and will tailor her marketing strategy to individuals and their circumstances. She will remain on hand to guide and support throughout the journey, keeping all parties regularly updated. Your recommendation is much appreciated, we look forward to assisting you again in the future.
Alison Horsley, Custo ...
Jul 25,2024
Jul 25,2024
1
people found
this helpful
this helpful
They have been really helpful & supportive throughout the selling process.
They contact us with regular updates & continue to offer advice & support.
Very friendly...
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Jul 22,2024
Jul 22,2024
1
people found
this helpful
this helpful
Beresfords have been a great help with our house purchase. Charlotte was great to deal with, her protectiveness really helped to make the whole process as smooth as possible. We definitely recommend them to other buyers....
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Jul 19,2024
Jul 19,2024
1
people found
this helpful
this helpful
Ian first arrived at the house to value and market the property, he was professional and courteous throughout his visit.
Within a couple of hours of Ian's visit, Becca (sales) phoned to ask if she could have her clients attend the property for a viewing.
...
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Jul 05,2024
Jul 05,2024
1
people found
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this helpful
We'd like to thank Rebecca, Charlotte and Jayne for all of their help in securing our first home! They helped to make the experience as stress free as possible. Thank you so much!...
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Jun 20,2024
Jun 20,2024
2
people found
this helpful
this helpful
Great Customer Service
Very good at communicating and keeping you in the loop, always ready to answer any queries....
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Jun 19,2024
Jun 19,2024
3
people found
this helpful
this helpful
In my experience, Upminster branch selling service is pathetic and suspicious....the agent requested me to send bank statements showing proof of funds to arrange a viewing ( “this doesn't sound normal” ). Once I have emailed the sufficient doc's, then there were no response for next 5 ...
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Jun 19,2024
Jun 19,2024
3
people found
this helpful
this helpful
I can't speak highly enough of Charlotte Micallef and her team at the Upminster Branch.
Charlotte was very kind, very quick and extremely helpful in a time I needed to trust and depend on someone to help sell my house. It's very difficult nowadays to ...
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Jun 04,2024
Jun 04,2024
3
people found
this helpful
this helpful
I was very lucky to meet Charlotte, she has gone above and beyond to help with my sale and finding my new home....
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May 23,2024
May 23,2024
2
people found
this helpful
this helpful
An outstanding service from start to finish. Charlotte came to value the property and was so knowledgable about the local area and what has been sold recently. They advised professional photos that we then kept and this was done really quickly and efficiently. I was ...
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May 23,2024
May 23,2024
2
people found
this helpful
this helpful
Excellent ‘no nonsense’ service. Always kept in the loop and updated. Friendly and informative staff. Thank you...
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May 23,2024
May 23,2024
2
people found
this helpful
this helpful
My sister and I chose Beresfords to value our late parents home for probate, then later for sale. We felt in very safe hands with Charlotte and her team, the showed us kindness and gave us lots of sensible advice and support. The fact that ...
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May 23,2024
May 23,2024
3
people found
this helpful
this helpful
Becca, Charlotte and the team at Beresfords have been really helpful and have gone above and beyond to get our property sold- thank you!...
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May 23,2024
May 23,2024
2
people found
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Excellent service was received from Charlotte and all of her sales team in both the buying of and the selling of our house. They were all friendly, enthusiastic and knowledgeable and exceedingly helpful throughout the whole process. It was a pleasure working with them....
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May 21,2024
May 21,2024
1
people found
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Rob has been really helpful and a pleasure to deal with throughout. The team have also been a huge help. Thanks guys...
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May 11,2024
May 11,2024
2
people found
this helpful
this helpful
We came to Bererfords viewing a house we fell in love with. Our property was already listed with another vendor but Charlotte promised us she could get our property sold and we be able to purchase this house. Within three weeks, this was achieved. We ...
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Apr 24,2024
Apr 24,2024
2
people found
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this helpful
Charlotte was extremely helpful with the sale of our property and arranging a viewing within days....
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Apr 23,2024
Apr 23,2024
2
people found
this helpful
this helpful
I can't thank the team at Beresford Upminster enough for their help, support and advice throughout the process of purchasing our first property. They were extremely accommodating in arranging viewings, prompt with their communication and remained professional and polite throughout the process....
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Apr 08,2024
Apr 08,2024
5
people found
this helpful
this helpful
Charlotte Micallef was highly professional and engaging. She kept us completely informed of any progression and developments in selling our house. Any emails and calls were answered in good time. All in all a pleasure to have sold through Beresfords!...
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Apr 07,2024
Apr 07,2024
4
people found
this helpful
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Charlotte review
Charlotte has done everything in her power to get our offer through and accepted. Through all the twists and turns she has not given up and we are so grateful to be on our way to purchasing our new home....
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Mar 11,2024
Mar 11,2024
10
people found
this helpful
this helpful
Charlotte came over to value our bungalow. She immediately put us at ease. She was very friendly, bubbly and professional as well as very reassuring-which we really needed!
We were very happy to give her our business from 3 agents we had to value our property.
...
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Charlotte
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
https://www.beresfords.co.uk/complaints-procedures/
Last updated at 1:53 PM 09/04/2018 by Daniel Turner
Awards won by Beresfords, Upminster RM14 2UB
-
2023
Best Letting Agent in Upminster
-
2023
Best Estate Agent in Upminster
-
2023
Best Estate Agent in RM14
-
2023
Best Letting Agent in RM14
-
2023
Best Estate Agent in Greater London North
-
2022
Best Letting Agent in RM14
-
2022
Best Letting Agent in Upminster
-
2022
Best Estate Agent in RM14
-
2022
Best Estate Agent in Upminster
