5 Star Review
Dec 27,2023
By:
'Catherine'
Dec 27,2023
Branch: Edinburgh, Suite 67, Bonnington Bond
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: EH11
Branch: Edinburgh, Suite 67, Bonnington Bond
Lettings (as a Tenant)
Postcode: EH11
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As a tenant who has been with many letting agents over the years, I can honestly say that Clan Gordon are the best agency I have been with.
Even at the viewing stage for my flat, I want to say thanks to Euan, who made arrangements for a virtual viewing when I couldn’t make the physical viewing at the last minute!
Somebody from the agency also showed me round on my first day (I can’t remember who, sorry!), which I’ve never had before and it was so helpful. Please keep doing this! The only improvement I would suggest is a better explanation of how the boiler/heating worked, as I struggled with this at the start.
When I had an issue with the locks on my flat door, the reporting system made it easy to log an issue. Thank you to Anna as my property manager who was so quick to resolve these issues and questions I had throughout my stay.
Even at the end of my tenancy, I’d get replies to my questions within minutes, which I really appreciated.
It’s so rare to find such a helpful agency, and I would definitely recommend Clan Gordon as one of the best for tenants in Edinburgh. Please keep doing what you’re doing! :)
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