“Ok agents, not good company. Our contacts for......”
3 Star Review
Feb 06,2024
By:
'Kate Elizabeth Whitehouse'
Feb 06,2024
Branch: Bristol, Henleaze House, Harbury Road
Services: Lettings (as a Tenant)
Rent PCM: £1300
Would you recommend?: No
Postcode: BS7
Branch: Bristol, Henleaze House, Harbury Road
Lettings (as a Tenant)
Rent PCM: £1300
Postcode: BS7
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Ok agents, not good company. Our contacts for this new rental (Annabelle and Abbie) have been helpful and prompt when responding to us, they are both friendly and supportive. I have to say the company as a whole doesn't take much responsibility in protecting their tenants against difficult landlords. We have complained several times about current housing issues, our landlady was rude, accusatory and provided cheap, short-term solutions to major housing issues. We asked The Letting Game for help and were told it's between us and the landlord. We don't feel well represented by The Letting Game, and would prefer not to use them again. We are young professionals, we have friends who work as estate agents, we understand the type of work and we're generally super forgiving and flexible. But the service has really not been great :(
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