“Overall a very poor experience, including:1. Overcharged for minor works ......”
1 Star Review
Apr 11,2014
By:
'Bobdoone'
Apr 11,2014
Branch: Frome, 4 The Bridge
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: BA11
Branch: Frome, 4 The Bridge
Lettings (as a Landlord)
Postcode: BA11
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people found
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Overall a very poor experience, including:
1. Overcharged for minor works e.g. £75 to mow and prune a very small garden!
2. Refused to get 3 quotes for a major repair (over £3000), and told "why do you need 3 quotes, you earn enough from the property"!
3. Very difficult to get hold of them e.g. sent 3 emails with no response after 3 working days.
4. Charges for change of tenant are excessive (compare the local competition).
5. Tenant informed us they also have a very poor device from Swallows.
6. Delay in faults being reported to us e.g. over 3 weeks for a leaking roof!
7. Rude staff, that make you feel you are in the wrong for asking questions/querying information.
13
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