“I rented a property through Rhapsody lettings......”
5 Star Review
Jul 04,2022
By:
'Paddy'
Jul 04,2022
Branch: Newcastle upon Tyne, 49 St Georges Terrace
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NE3
Branch: Newcastle upon Tyne, 49 St Georges Terrace
Lettings (as a Tenant)
Postcode: NE3
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I rented a property through Rhapsody lettings for two years. Throughout the tenancy, I found them to be friendly, polite and professional and I cannot fault their overall standard or service. I received a full tenancy deposit refund within one day of the checkout inspection. ...
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“In retrospect, I wish I'd fallen down a sewer......”
1 Star Review
Nov 30,2021
By:
'Eric'
Nov 30,2021
Branch: Newcastle upon Tyne, 49 St Georges Terrace
Services: Lettings (as a Tenant)
Rent PCM: £450
Would you recommend?: No
Postcode: NE9
Branch: Newcastle upon Tyne, 49 St Georges Terrace
Lettings (as a Tenant)
Rent PCM: £450
Postcode: NE9
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In retrospect, I wish I'd fallen down a sewer and never heard of this lot. AVOID. AVOID. AVOID. AVOID. AVOID....
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“I believe it's typically terrible behaviour......”
1 Star Review
Aug 26,2021
By:
'Struan'
Aug 26,2021
Branch: Newcastle upon Tyne, 49 St Georges Terrace
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: NE2
Branch: Newcastle upon Tyne, 49 St Georges Terrace
Lettings (as a Tenant)
Postcode: NE2
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I believe it's typically terrible behaviour for estate agents/landlords to try and squeeze out as much as they financially can from every last tenant. Their last, desperate attempt to finish this off is through charging exorbitant rates for purportedly 'necessary' end of tenancy cleaning ...
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“Rhapsody is King ( not Queen)....”
5 Star Review
Aug 28,2020
By:
'Ian'
Aug 28,2020
Branch: Newcastle upon Tyne, 49 St Georges Terrace
Services: Lettings (as a Landlord)
Rent PCM: £1100
Would you recommend?: Yes
Postcode: NE2
Branch: Newcastle upon Tyne, 49 St Georges Terrace
Lettings (as a Landlord)
Rent PCM: £1100
Postcode: NE2
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I cannot recommend Rhapsody Letting agency highly enough . The staff are thorough in their selection of tenants and having Let with Rhapsody for 6 years I have peace of mind in their management of the property .
As a landlord it is necessary to keep a property ...
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“This was my first time renting a property so ......”
5 Star Review
Aug 19,2020
By:
'Lucy'
Aug 19,2020
Branch: Newcastle upon Tyne, 49 St Georges Terrace
Services: Lettings (as a Tenant)
Rent PCM: £550
Would you recommend?: Yes
Postcode: NE6
Branch: Newcastle upon Tyne, 49 St Georges Terrace
Lettings (as a Tenant)
Rent PCM: £550
Postcode: NE6
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This was my first time renting a property so I was a little anxious as you hear so many bad reviews about agents. I have to say, Rhapsody were great. They totally excelled my expectations! I had a really smooth move, a peaceful quiet year ...
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“Unfair deposit deductions, proceed with caution!...”
2 Star Review
Aug 04,2020
By:
'Harry'
Aug 04,2020
Branch: Newcastle upon Tyne, 49 St Georges Terrace
Services: Lettings (as a Tenant)
Rent PCM: £2210
Would you recommend?: No
Postcode: NE2
Branch: Newcastle upon Tyne, 49 St Georges Terrace
Lettings (as a Tenant)
Rent PCM: £2210
Postcode: NE2
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We had a good experience with Rhapsody up until it came to getting our deposits back at the end of the tenancy. They were good at managing the property and resolved any issues quickly. We left the property in immaculate condition, however Rhapsody charged us ...
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“**DO NOT PAY YOUR LAST MONTHS RENT**...”
1 Star Review
Jun 19,2020
By:
'Guy'
Jun 19,2020
Branch: Newcastle upon Tyne, 49 St Georges Terrace
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: NE2
Branch: Newcastle upon Tyne, 49 St Georges Terrace
Lettings (as a Tenant)
Postcode: NE2
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**DO NOT PAY YOUR LAST MONTHS RENT**
Oh I'm sure they were very friendly and polite for the majority of your tenancy but they are, as is essentially every student letting agency, leeches.
No matter how thoroughly you think you've cleaned your property, they will ...
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5 Star Review
Apr 27,2020
By:
'Shelagh'
Apr 27,2020
Branch: Newcastle upon Tyne, 49 St Georges Terrace
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: NE6
Branch: Newcastle upon Tyne, 49 St Georges Terrace
Lettings (as a Landlord)
Postcode: NE6
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During a time of uncertainty for everyone, I just wanted to say a massive thank you to Gail at Rhapsody who has continued to manage my properties and deal with any issues swiftly and professionally. Rhapsody have managed my properties for a number of years ...
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“Such a helpful agent! I've used a few local a......”
5 Star Review
Mar 12,2020
By:
'Emily'
Mar 12,2020
Branch: Newcastle upon Tyne, 49 St Georges Terrace
Services: Lettings (as a Tenant)
Rent PCM: £875
Would you recommend?: Yes
Postcode: NE2
Branch: Newcastle upon Tyne, 49 St Georges Terrace
Lettings (as a Tenant)
Rent PCM: £875
Postcode: NE2
0
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Such a helpful agent! I've used a few local agents in the past and none of them have been as knowledgeable or friendly. The property is great too!...
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5 Star Review
Oct 14,2019
By:
'David'
Oct 14,2019
Branch: Newcastle upon Tyne, 49 St Georges Terrace
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: NE6
Branch: Newcastle upon Tyne, 49 St Georges Terrace
Lettings (as a Landlord)
Postcode: NE6
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As a landlord I have been extremely impressed by the services provided by Rhapsody. Prospective tenants have been introduced to accommodation in a highly professional manner and fully acquainted with the requirements of the tenancy agreement and their obligations at the end of their tenancies.
...
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“I'm a landlord with numerous student properti......”
5 Star Review
Oct 09,2019
By:
'Nick'
Oct 09,2019
Branch: Newcastle upon Tyne, 49 St Georges Terrace
Services: Lettings (as a Landlord)
Rent PCM: £3500
Would you recommend?: Yes
Postcode: NE2
Branch: Newcastle upon Tyne, 49 St Georges Terrace
Lettings (as a Landlord)
Rent PCM: £3500
Postcode: NE2
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I'm a landlord with numerous student properties in Jesmond. I have found Rhapsody to be absolutely excellent with regards to looking after my hard earned investments, and also finding tenants that look after the places for me. The Rhapsody team are very friendly, and are ...
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“Can't recommend enough!...”
5 Star Review
Oct 08,2019
By:
'Candice'
Oct 08,2019
Branch: Newcastle upon Tyne, 49 St Georges Terrace
Services: Lettings (as a Tenant)
Rent PCM: £850
Would you recommend?: Yes
Postcode: NE2
Branch: Newcastle upon Tyne, 49 St Georges Terrace
Lettings (as a Tenant)
Rent PCM: £850
Postcode: NE2
0
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Having recently rented a property from Rhapsody, I can't recommend them enough. They were so helpful throughout and the house was immaculate ready for me to move in....
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“Can't recommend enough!...”
5 Star Review
Oct 08,2019
By:
'Candice'
Oct 08,2019
Branch: Newcastle upon Tyne, 49 St Georges Terrace
Services: Lettings (as a Tenant)
Rent PCM: £850
Would you recommend?: Yes
Postcode: NE2
Branch: Newcastle upon Tyne, 49 St Georges Terrace
Lettings (as a Tenant)
Rent PCM: £850
Postcode: NE2
0
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Having recently rented a property from Rhapsody, I can't recommend them enough. They were so helpful throughout and the house was immaculate ready for me to move in....
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“Stress free house move. Property was spot on!......”
5 Star Review
Aug 09,2019
By:
'Steven'
Aug 09,2019
Branch: Newcastle upon Tyne, 49 St Georges Terrace
Services: Lettings (as a Tenant)
Rent PCM: £750
Would you recommend?: Yes
Postcode: NE5
Branch: Newcastle upon Tyne, 49 St Georges Terrace
Lettings (as a Tenant)
Rent PCM: £750
Postcode: NE5
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Stress free house move. Property was spot on! Thank you for all your help! Would definitely recommend Rhapsody for lettings....
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“Easy letting process...”
5 Star Review
Jun 05,2019
By:
'Katie'
Jun 05,2019
Branch: Newcastle upon Tyne, 49 St Georges Terrace
Services: Lettings (as a Tenant)
Rent PCM: £600
Would you recommend?: Yes
Postcode: NE3
Branch: Newcastle upon Tyne, 49 St Georges Terrace
Lettings (as a Tenant)
Rent PCM: £600
Postcode: NE3
0
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We just wanted to leave a review to thank Rhapsody Lettings for all their help with our recent letting. In particular, Sarah was really friendly, efficient, and professional and made the whole process very smooth and straight forward. The whole team were very pleasant to ...
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Comment on agent fees
Good
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5 Star Review
Jun 04,2019
By:
'Sophie'
Jun 04,2019
Branch: Newcastle upon Tyne, 49 St Georges Terrace
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NE2
Branch: Newcastle upon Tyne, 49 St Georges Terrace
Lettings (as a Tenant)
Postcode: NE2
0
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I've just moved into a property with Rhapsody. The house is spotless, and the team have been really helpful through out what is usually a very stressful experience! I can't recommend them enough...
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Comment on agent fees
Fair fees
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“A lot of aggravation for a refund...”
1 Star Review
May 30,2019
By:
'CLB1997'
May 30,2019
Branch: Newcastle upon Tyne, 49 St Georges Terrace
Services: Lettings (as a Tenant)
Rent PCM: £1600
Would you recommend?: No
Postcode: NE2
Branch: Newcastle upon Tyne, 49 St Georges Terrace
Lettings (as a Tenant)
Rent PCM: £1600
Postcode: NE2
0
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We rented through Rhapsody last summer. The flat they found us when we turned up in the summer was basically a health hazard. When the realised the flat didn't just need cleaning they were helpful in getting all our money back off the landlord. Environmental ...
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Comment on agent fees
rip off.
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“Great, friendly agent...”
5 Star Review
May 22,2019
By:
'Natalie'
May 22,2019
Branch: Newcastle upon Tyne, 49 St Georges Terrace
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NE3
Branch: Newcastle upon Tyne, 49 St Georges Terrace
Lettings (as a Tenant)
Postcode: NE3
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I would recommend Rhapsody to any of my friends and would definitely rent with them again. They were friendly and informative from my first enquiry. Applying for and moving into my flat was smooth, and throughout my time in the flat they were always on ...
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Comment on agent fees
Good
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“Great lettings agents...”
5 Star Review
May 20,2019
By:
'Nigel'
May 20,2019
Branch: Newcastle upon Tyne, 49 St Georges Terrace
Services: Lettings (as a Tenant)
Rent PCM: £1650
Would you recommend?: Yes
Postcode: NE2
Branch: Newcastle upon Tyne, 49 St Georges Terrace
Lettings (as a Tenant)
Rent PCM: £1650
Postcode: NE2
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Was a very nice flat, freshly decorated and clean. Was recommended Rhapsody by a couple of friends who've used them the last fews years at Uni.
The whole process was easy, and Gail was very helpful. We were renting as a group of four, and ...
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Comment on agent fees
Very good
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5 Star Review
Sep 21,2018
By:
'Neil'
Sep 21,2018
Branch: Newcastle upon Tyne, 49 St Georges Terrace
Services: Lettings (as a Tenant)
Rent PCM: £93
Would you recommend?: Yes
Postcode: NE2
Branch: Newcastle upon Tyne, 49 St Georges Terrace
Lettings (as a Tenant)
Rent PCM: £93
Postcode: NE2
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I found these guys really friendly, quick to respond and just generally great to deal with. Plus they got us a great place to live. It was a lovely flat. They regularly came in to check that we were OK, that the flat was being ...
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Comment on agent fees
The fees were as expected.
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“Cheap solutions for you, expensive end of term...”
1 Star Review
Sep 12,2018
By:
'Paul'
Sep 12,2018
Branch: Newcastle upon Tyne, 49 St Georges Terrace
Services: Lettings (as a Tenant)
Rent PCM: £560
Would you recommend?: No
Postcode: NE13
Branch: Newcastle upon Tyne, 49 St Georges Terrace
Lettings (as a Tenant)
Rent PCM: £560
Postcode: NE13
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Great and friendly when collecting your rent and selling you their services, however will over exagurate to take money off you at the end of term and use cheap contractors during the term then price you up with expensive contractors' 'Estimates' when they expect you ...
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Comment on agent fees
Fair
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“WARNING DO NOT USE RHAPSODY...”
1 Star Review
Jul 29,2018
By:
'Sam'
Jul 29,2018
Branch: Newcastle upon Tyne, 49 St Georges Terrace
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: NE2
Branch: Newcastle upon Tyne, 49 St Georges Terrace
Lettings (as a Tenant)
Postcode: NE2
0
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Ridiculously overcharge end of tenancy fees and provide insufficient evidence to support the ludicrous fees. Having cleaned the property for several days with parents to ensure it was up to standard the company charged in excess of £700 for work which should have been predominantly covered ...
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2 Star Review
May 28,2018
By:
'AS'
May 28,2018
Branch: Newcastle upon Tyne, 49 St Georges Terrace
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: NE2
Branch: Newcastle upon Tyne, 49 St Georges Terrace
Lettings (as a Tenant)
Postcode: NE2
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The service given during our tenancy was up to standards. However when it came to ending our tenancy they picked on literally anything and everything and provided over priced quotes to get as much as possible from the deposit . For example they asked for £305 just ...
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“In an industry with a lot of awful lettings agents, ......”
5 Star Review
Nov 10,2017
By:
'Nick'
Nov 10,2017
Branch: Newcastle upon Tyne, 49 St Georges Terrace
Services: Lettings (as a Tenant)
Rent PCM: £390
Would you recommend?: Yes
Postcode: NE2
Branch: Newcastle upon Tyne, 49 St Georges Terrace
Lettings (as a Tenant)
Rent PCM: £390
Postcode: NE2
0
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In an industry with a lot of awful lettings agents, and dodgy landlords, I have found Rhapsody to be absolutely brilliant. All the places I looked at were lovely and clean and well looked after. The staff there were very helpful and were happy to ...
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Comment on agent fees
Very reasonable as to be expected....
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“We were looking for a flat that wasn't a standard ......”
5 Star Review
May 08,2017
By:
'Joanne'
May 08,2017
Branch: Newcastle upon Tyne, 49 St Georges Terrace
Services: Lettings (as a Tenant)
Rent PCM: £600
Would you recommend?: Yes
Postcode: NE2
Branch: Newcastle upon Tyne, 49 St Georges Terrace
Lettings (as a Tenant)
Rent PCM: £600
Postcode: NE2
0
people found
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We were looking for a flat that wasn't a standard Tyneside set up and hadn't found anything yet. Went to Rhapsody and Nicole showed us a gorgeous flat which was exactly what we were looking for. Service after that was very efficient and quick getting ...
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Comment on agent fees
Fees are absolutely no expensive, just standard price especially for all the help and advice they give you.
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“Throughout our tenancy with Rhapsody, we have experienced numerous problems, ......”
1 Star Review
Sep 15,2015
By:
'Disgruntled'
Sep 15,2015
Branch: Newcastle upon Tyne, 49 St Georges Terrace
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: NE2
Branch: Newcastle upon Tyne, 49 St Georges Terrace
Lettings (as a Tenant)
Postcode: NE2
0
people found
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Throughout our tenancy with Rhapsody, we have experienced numerous problems, which have come to a head in us trying to reclaim our deposit back. Having left the property in a better condition than that which we inherited, their double standards have resulted in us taking ...
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“the agent involved in our letting was rhapsody, at jesmond ......”
1 Star Review
Dec 03,2013
By:
'DISGUSTED'
Dec 03,2013
Branch: Newcastle upon Tyne, 49 St Georges Terrace
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: NW6
Branch: Newcastle upon Tyne, 49 St Georges Terrace
Lettings (as a Tenant)
Postcode: NW6
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the agent involved in our letting was rhapsody, at jesmond and we realy do regret walking into their offices and misplacing our trust our eyes have been well and truly opened and we are sickened by them. in july we moved into the flat from ...
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What agent could do to change your mind?
HAVE LOST ALL TRUST IN THEM
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“Nobody turned up at the property I was meant to ......”
1 Star Review
Oct 04,2013
By:
'Ayan'
Oct 04,2013
Branch: Newcastle upon Tyne, 49 St Georges Terrace
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: NE2
Branch: Newcastle upon Tyne, 49 St Georges Terrace
Lettings (Prospective customer)
Postcode: NE2
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people found
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Nobody turned up at the property I was meant to view today. I called the agent James who the appointment was with and was informed that he didn't come into work today and another colleague was supposed to take over the viewing. I called the ...
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What agent could do to change your mind?
Don't lie and say someone called you when blatantly nobody did. Don't book viewings for propeties you don't have the keys for or have access to and try to make an effort to help your customers.
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