Shortland Horne Estate Agents
4.9/5, 248 reviews
95% recommended
97% sales valuation accuracy
97% sales fee satisfaction
100% lettings valuation accuracy
97% lettings fee satisfaction



Property Features

On any valuation that takes place through Shortland Horne we will provide detailed evidence of how we have come to our honest and realistic sale price figure. We will leave you with a detailed information pack that will show you recently sold and completed properties and what properties are currently ... show more On any valuation that takes place through Shortland Horne we will provide detailed evidence of how we have come to our honest and realistic sale price figure. We will leave you with a detailed information pack that will show you recently sold and completed properties and what properties are currently on the open market in your area. We will also discuss what a bespoke package we can offer for you and your property.
Shortland Horne Estate Agents - Click to Visit Our Website

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 97% 97% £76,000 £740,000
Lettings 100% 97% £600 £1,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
20 1 13 3 128 3 69 3 6 2
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Images & Videos

“Being first time buyers we were unsure of the steps ......”

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Jan 20,2016
Minithumbup
Richard
By: 'Lou&Ant'
Jan 20,2016
0 people found
this helpful
Being first time buyers we were unsure of the steps of buying a house. From start to finish we were given honest and useful information from Richard and never made to feel silly for asking so many questions. We decided at first sight that this ...
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By: Sue
Jan 20, 2016
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So happy you are enjoying your new home. We wish you all the best for the future. ...

“When my partner and myself first came to view the ......”

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Jan 15,2016
Minithumbup
Richard
By: 'Mark'
Jan 15,2016
0 people found
this helpful
When my partner and myself first came to view the house we were interested in purchasing, we were greeted by Richard who was well presented and very friendly. Richard had all the answers to the questions we asked and luckily for us we fell in ...
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Comment on agent fees
In my opinion the fees charged were good and were as expected.
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By: Sue
Jan 20, 2016
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Congratulations on the purchase of your new home. Thank you for choosing to purchase through Shortland Horne. ...

“We used Shortland Horne for the sale of our property ......”

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Jan 15,2016
Minithumbup
Laura
By: 'Dave'
Jan 15,2016
0 people found
this helpful
We used Shortland Horne for the sale of our property and they also acted on our purchase. We originally considered using an online estate agent to reduce the fee's but our gut instinct was to go with Shortland Horne. What a choice it was! We ...
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Comment on agent fees
Fair
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“When I decided to sell my house the decision of ......”

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Jan 15,2016
Minithumbup
Sue
By: 'Paul'
Jan 15,2016
0 people found
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When I decided to sell my house the decision of who to use was made easy for me as the vast majority of properties in my area were up for sale with Shortland Horne and you could see with how quick the For Sale boards ...
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Comment on agent fees
Very good for the service you receive
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By: sue
Jan 20, 2016
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Thanks so much Paul, hopefully we can work together again in the future ...

“This was my first experience in selling a house and ......”

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Jan 08,2016
Minithumbup
Richard
By: 'Amber'
Jan 08,2016
0 people found
this helpful
This was my first experience in selling a house and having been messed around by a different company, Kyle, Angela and Richard at Shortland Horne not only managed to restore my faith in Estate Agents, but they went above and beyond to help with any ...
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Comment on agent fees
At first I thought the fees were a little steep and I will admit to trying (& failing) to negotiate, but they are worth every penny! Other agents may charge less but in my case that was only a reflection on their poor performance and service.
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By: Sue
Jan 13, 2016
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Thank you Amber, we all hope you are happy in your new home. ...

“I would definitely recommend shortland Horne Walsgrave branch as all ......”

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Dec 15,2015
Minithumbup
By: 'francis'
Dec 15,2015
0 people found
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I would definitely recommend shortland Horne Walsgrave branch as all members of staff I have dealt with have been extremely helpful from the 1st visit from when kyle came to value the property , to Richard doing the viewings and the Angela once the property had ...
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Comment on agent fees
We were very happy with the fees . They told us what it would be at the very begining so we knew exactly what the fee would be .
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By: Walsgrave
Dec 16, 2015
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It was a pleasure selling your house and we wish you all the best in your new home. ...

“I recently returned to the UK from Australia to arrange ......”

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Nov 30,2015
Minithumbup
By: 'Richard'
Nov 30,2015
1 people found
this helpful
I recently returned to the UK from Australia to arrange the sale of a property in Coventry. I met with a number of agents at the property. Kyle Brooker from Shortland Horne Walsgrave was easily the most professional agent I encountered, and had a very ...
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By: Sue Costello
Dec 16, 2015
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Thank you Richard. It was a pleasure to work with you. ...

“These have been great. 8 weeks I was on with a ......”

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Dec 23,2011
Minithumbup
By: 'hugbubble'
Dec 23,2011
0 people found
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These have been great. 8 weeks I was on with a different agent and no luck. As soon as I have changed to them I have agreed a sale in a week and the ball is rolling. They are selling well in Coventry and are building ...
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Landlord Fees

Tenant Management Service
12% (inc. VAT), On Completion (Fees are negotiable)

Full property management service set up fee is 60% of the first months rent and 12% of all rent collected.

Last updated on 05/06/2019, 11:56 AM by Craig Arnold, Director


Tenant Fees

Lost Keys

Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).

Last updated on 05/06/2019, 11:53 AM by Craig Arnold, Director

Let only service
90% (inc. VAT), On Completion

Let only fee is 90% of the first months rent (Minimum fee £500).

Last updated on 05/06/2019, 11:54 AM by Craig Arnold, Director

Tenancy Agreement
£80 (inc. VAT), On Completion

Landlord renewal charge

Last updated on 05/06/2019, 12:06 PM by Craig Arnold, Director

Change of Sharer
£50 (inc. VAT), On Completion

£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Last updated on 05/06/2019, 12:05 PM by Craig Arnold, Director

Security Deposit

Five weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy. An insurance based deposit alternative is available on selected properties through Zero Deposit.

Last updated on 05/06/2019, 12:01 PM by Craig Arnold, Director

Unpaid Rent

Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Last updated on 05/06/2019, 12:05 PM by Craig Arnold, Director

Pending
£50 (inc. VAT), On Completion

£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.

Last updated on 05/06/2019, 12:05 PM by Craig Arnold, Director

Early Termination

Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

Last updated on 05/06/2019, 12:07 PM by Craig Arnold, Director

Holding Deposit (per tenancy)

One week’s rent. This is to reserve a property. Please Note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and / or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Last updated on 05/06/2019, 12:09 PM by Craig Arnold, Director

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 2:25 PM 07/01/2016 by allAgents

Awards won by Shortland Horne Estate Agents

Regional Awards won by Shortland Horne Estate Agents

Individual Branch Awards

Coventry, CV2

Coventry, CV1



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Shortland Horne Estate Agents