97% sales valuation accuracy
97% sales fee satisfaction
100% lettings valuation accuracy
97% lettings fee satisfaction
On any valuation that takes place through Shortland Horne we will provide detailed evidence of how we have come to our honest and realistic sale price figure. We will leave you with a detailed information pack that will show you recently sold and completed properties and what properties are currently ...
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On any valuation that takes place through Shortland Horne we will provide detailed evidence of how we have come to our honest and realistic sale price figure. We will leave you with a detailed information pack that will show you recently sold and completed properties and what properties are currently on the open market in your area. We will also discuss what a bespoke package we can offer for you and your property.
Latest Reviews
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28th May 2022
reviewed by 'Ben'
20th May 2022
reviewed by 'Adam Jobes'
9th Apr 2022
reviewed by 'Sue Mullaley'
31st Mar 2022
reviewed by 'Clare'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97% | 97% | £76,000 | £740,000 |
| Lettings | 100% | 97% | £600 | £1,300 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 20 | 1 | 13 | 3 | 128 | 3 | 69 | 3 | 6 | 2 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Shortland Horne Estate Agents Branches (view all 3)
Nov 14,2019
Nov 14,2019
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Excellent service the sales team are the best I've dealt with and were happy to assist with any questions we had . . Highly recommend...
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Nov 14,2019
Nov 14,2019
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These people are experts. Michelle's service is perfect and is a true credit to the company. Always answers any questions in great timing and the transition into the new house was phenomenally stress free! Very helpful and informative 11/10!...
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Nov 13,2019
Nov 13,2019
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Andy and Linda were amazing throughout our sale and purchase. We'd previously had a bad experience with our agent so we moved to Shortland Horne and they gave great advice. Linda was also great pushing the sale through in quite a big chain, which ended ...
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Nov 13,2019
Nov 13,2019
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Well what can I say about Shortland Horne, I know all the staff well but I must give special praise to Will, Laura and Andy who always go that extra mile. Client satisfaction and support is why this agency stands out head and shoulders over ...
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Nov 13,2019
Nov 13,2019
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They provide excellent service and all of the staff are cordial. Happy to have made business with them. Timely response to my numerous queries was very impressive. Special mention to Michelle and Adam who never tire in serving their customers and are delight to do ...
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Nov 13,2019
Nov 13,2019
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Very professional service by Shortland Horne. I had direct dealings with Matthew Bennett and Andy Griffin, nice and polite no hard sell or pushy nature. I would highly recommend....
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Nov 12,2019
Nov 12,2019
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Shortland Horne service is utterly faultless. From inception to conclusion, each staff member has been 100% on it. Honest reliable professional. Every one of them did exactly what they said when they said. Having made an error of judgement employing another agent. Shortland provided more quality ...
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Nov 11,2019
Nov 11,2019
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Recently I have received another (as it always be) professional, efficient and friendly service from Adam, Danny and Michelle to establish a new tenancy agreement. Everything went really well and smoothly.
Full management service from Shortland Horne, highly recommanded for landlords....
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Nov 08,2019
Nov 08,2019
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Excellent service again!
We have used Shortland Horne for the second time, and the property was rented out within a week of going on the market...
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Nov 07,2019
Nov 07,2019
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Daniel Norman was a fantastic gentlemen to deal with, would highly recommend him and all at Shortland Horne, thank you....
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Oct 04,2019
Oct 04,2019
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I honestly don't have words to describe the level of incompetence and derogatory experience I am currently having with Shortland Horne. I have a dodgy oven unit and a kitchen unit. The landlord (who pays for a managed service) has instructed the agency to carry ...
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Sep 07,2019
Sep 07,2019
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They were very accurate on the valuation and achieved what they said they would. They promptly provided great on-line details and gave prompt feedback from viewings. They offered great advice throughout what was at times a frustrating process. Linda remained calm and got us over ...
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Jul 29,2019
Jul 29,2019
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Danny and Adam in lettings were most helpful. Michelle deals with all the everydat things including any maintenance issues and keeps In contact, Michelle helps to resolve any issues that arise she is very kind. The service from first meeting to advertising was quick and ...
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Jul 29,2019
Jul 29,2019
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When I decided to sell with Shortland Horne I was very pleased to be advised by Andy. He was professional throughout. He kept me informed and advised. Andy said he would sell my house and he did, I believe he found the right buyer too. ...
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Jul 10,2019
Jul 10,2019
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Nice service provided by the lettings team with continuous update on progress of the lettings progress and tenants details. Very professional....
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Jun 17,2019
Jun 17,2019
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Firstly to the lovely Bill Green. Thankyou Bill for your brilliant Service. You went over and above to help us sell the Flat.
Great communication.
Really went that extra Mile.
A genuinly lovely man.
Without your help, im sure the flat would still be on ...
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May 08,2019
May 08,2019
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We sold our property with Shortland Horne last month and from start to finish I could not fault them. Will came and did the valuation on our property and explained that they'd be no upfront cost. We instructed them over the 2 other agents based on ...
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Comment on agent fees
very good
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Apr 08,2019
Apr 08,2019
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Excellent service received.
Danny provided regular updates and was knowledgeable in the advice he gave on the letting.
I would recommend and use again....
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Comment on agent fees
Very competitive.
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Mar 24,2019
Mar 24,2019
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I needed to sell my property under difficult circumstances. Andrew, stayed with us from start to finish, he was extremely professional and dedicated. He went above and beyond to help us sell. If it wasn't for his experience and knowledge I think I would have ...
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Comment on agent fees
Fees are very competitive and low in comparison to other agents.
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Mar 12,2019
Mar 12,2019
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Our experience in selling our house with the help of Shortland Horne was made very easy with a team of very professional and helpful estate agents. Our sale never completed as we couldn't find the right property for us. Linda was very supportive and understanding ...
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Comment on agent fees
Very fair fees.
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Jan 22,2019
Jan 22,2019
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I have been dealt with in a courteous, efficient manner from the first contact that I have had with Shortland Horne. Meetings have been attended promptly and the information and advice given has been helpful....
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Comment on agent fees
They have been reasonable and acceptable.
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Dec 27,2018
Dec 27,2018
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Excellent professional service received. Constant contact received during a lengthy process due to a chain of transactions. Many thanks, would use again....
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Comment on agent fees
Good
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Nov 27,2018
Nov 27,2018
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The whole team thant Andy put me on to were great. Efficient, knowledgeable and successful. Danny, Adam, Michelle et al... Many thanks for all your hard work....
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Nov 21,2018
Nov 21,2018
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I would recommend this company to anyone looking for a proactive and enthusiastic estate agent. I was always kept informed of progress until the sale was completed. I would definitely use them again!...
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Comment on agent fees
Perfectly Acceptable
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Oct 29,2018
Oct 29,2018
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We sold our late mother's property through Shortland Horne. From the initial contacts they provided a clear explanation of what would happen. Andy explained how best to market the property, resulting in a fast sale. The after-sales support provided by Linda and her colleagues was ...
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Comment on agent fees
Excellent service was worth the fees paid
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Sep 27,2018
Sep 27,2018
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No words to explain . I think Laura ,Will & Bill did an outstanding job by selling the new build property built by O'flanagan homes (Sowe gardens).
Laura supported by giving extra miles support to resolving all stressful situation what ever I experienced during this purchase . Now ...
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Comment on agent fees
Fabulous team
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Jul 10,2018
Jul 10,2018
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The support and assistant receive during the purchase was the best I've ever received and I've brought many properties over the past 30 years. I would recommend them to anyone as they was very keen to assist once the sale was agreed. Linda kept me and ...
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Comment on agent fees
No Comment on Fees as was pleased with the whole process
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Jun 29,2018
Jun 29,2018
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Shortland Horne acted in my mother in law's sale. There were extremely proactive in progressing the sale and when the buyer didn't keep to his word on timescales they gave helpful and honest advice on remarketing the property which resulted in a new sale for £50,000 ...
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May 28,2018
May 28,2018
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We used Shortland Horne to sell my husbands late parents house. They were very helpful, kept us fully informed and updated at every opportunity. Very thorough and efficient....
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Good
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May 04,2018
May 04,2018
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Particular thanks to Bill, Will,David and the rest of the Coventry branch for their help accompanying viewers and supporting Mom. Thanks to Linda in Leamington for managing things once the sale had been agreed. Friendly and efficient team!...
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Comment on agent fees
Possibly not the cheapest, but worth it.
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Landlord Fees
Tenant Management Service
12% (inc. VAT), On Completion (Fees are negotiable)Full property management service set up fee is 60% of the first months rent and 12% of all rent collected.
Last updated on 05/06/2019, 11:56 AM by Craig Arnold, DirectorTenant Fees
Lost Keys
Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).
Last updated on 05/06/2019, 11:53 AM by Craig Arnold, DirectorLet only service
90% (inc. VAT), On CompletionLet only fee is 90% of the first months rent (Minimum fee £500).
Last updated on 05/06/2019, 11:54 AM by Craig Arnold, DirectorTenancy Agreement
£80 (inc. VAT), On CompletionLandlord renewal charge
Last updated on 05/06/2019, 12:06 PM by Craig Arnold, DirectorChange of Sharer
£50 (inc. VAT), On Completion£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.
Last updated on 05/06/2019, 12:05 PM by Craig Arnold, DirectorSecurity Deposit
Five weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy. An insurance based deposit alternative is available on selected properties through Zero Deposit.
Last updated on 05/06/2019, 12:01 PM by Craig Arnold, DirectorUnpaid Rent
Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.
Last updated on 05/06/2019, 12:05 PM by Craig Arnold, DirectorPending
£50 (inc. VAT), On Completion£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.
Last updated on 05/06/2019, 12:05 PM by Craig Arnold, DirectorEarly Termination
Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.
Last updated on 05/06/2019, 12:07 PM by Craig Arnold, DirectorHolding Deposit (per tenancy)
One week’s rent. This is to reserve a property. Please Note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and / or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).
Last updated on 05/06/2019, 12:09 PM by Craig Arnold, DirectorKindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 2:25 PM 07/01/2016 by allAgents
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