99% sales valuation accuracy
100% sales fee satisfaction
Originally trading as Malcolm Reader, Beresfords acquired the business back in 1998. The branch itself is located on a prominent, corner-sited position in the heart of the village and the teams are heavily involved with numerous social and charitable based activities linked to the local community. Therefore in our view there ...
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Originally trading as Malcolm Reader, Beresfords acquired the business back in 1998. The branch itself is located on a prominent, corner-sited position in the heart of the village and the teams are heavily involved with numerous social and charitable based activities linked to the local community.
Therefore in our view there is no better placed agent to offer sound professional advice to homeowners, buyers, landlords and tenants.
Therefore in our view there is no better placed agent to offer sound professional advice to homeowners, buyers, landlords and tenants.
Latest Reviews
26th Oct 2024
reviewed by 'Bruce Mapes'
25th Oct 2024
reviewed by 'Sajive Bansal'
24th Oct 2024
reviewed by 'Danny'
23rd Oct 2024
reviewed by 'JAMES'
21st Oct 2024
reviewed by 'Satisfied client'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 99% | 100% | £115,000 | £2,200,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 1 | 0 | 86 | 4 | 51 | 1 | 6 | 1 |
Areas covered
- CM1
- CM5 0
- CM1 3
- CM1 4
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Mar 19,2021
Mar 19,2021
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The whole process was efficiently handled by people who know the village and want to get the job done. I felt supported throughout by the office team, who worked well together....
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Mar 19, 2021
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Many thanks for the 5 star award and positive comments for the team at our Writtle office. With years of experience, the team are committed to providing the best possible customer care, tailoring their approach depending upon individual requirements. They will very much appreciate you sharing your experience and look forward to assisting you again in the future. Alison Horsley, Customer Services Manager ...
Mar 05,2021
Mar 05,2021
0
people found
this helpful
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Selling my house with Susie and Charlie at beresfords was so easy. They both helped my family every step of the way. This process was made so much easier with the support they provide. Thanks for all the help guys ?...
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Mar 04,2021
Mar 04,2021
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I investigated the best way to sell my property, local, national or online and after speaking with the local agent I decided that was my best option.
It was not the cheapest but the staff, service, advice, local knowledge, sale progressing all were excellent throughout ...
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Mar 03,2021
Mar 03,2021
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Charlie at Beresfords was absolutely fantastic all the way through our house purchase. He was contactable at all times, helpful, patient, always polite, always returned our calls and followed up on everything he said he would. We cannot rate Charlie highly enough - he really ...
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Apr 23, 2021
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Hi Sarah, Many thanks for the great review for Charlie from our Writtle office. Charlie works hard to provide the best possible customer care and will really appreciate you sharing your experience. Thank you for your 5 star award and kind comments, we look forward to assisting you again in the future. Alison Horsley, Customer Services Manager. ...
Feb 12,2021
Feb 12,2021
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Such a great team. They couldn't do enough to help and made us feel very relaxed throughout. Moving is very stressful and they were great....
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Jan 22,2021
Jan 22,2021
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Susie and Charlie were phenomenal!
The sale of my property wasn't the easiest due to the chain and certain things that were out of my agent and solicitors control. However Susie and Charlie both worked around the clock to get my property sold. Updating me ...
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Jan 14,2021
Jan 14,2021
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Beresford in Writtle were the estate agent for the vendor of the property I was buying. I was extremely impressed with the service I received from Susie and Charlie at the Writtle Branch who guided me through the process as the buyer and worked hard ...
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Jan 15, 2021
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Hi Adam, Thank you very much for taking the time to post your 5 star award and kind comments for Susie and Charlie who are based at our office in Writtle. Both are committed to providing the best possible customer care, and will do everything within their power to progress a transaction through to exchange and completion, updating all parties regularly throughout the process. They are available every step of the way to guide and support and will really appreciate you sharing your experience. ...
Jan 07,2021
Jan 07,2021
1
people found
this helpful
this helpful
I have had extensive dealings with Beresfords Writtle in particular Susie Wood & Charlie Westley since last summer - They have both been absolutely superb.All my dealings ( & there have been a lot ) have been handled swiftly & professionally at all times.Susie is clearly an excellent ...
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Jan 07, 2021
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Hi Chris, Thank you for taking the time to leave such a great review for Susie and Charlie who are based at our office in Writtle. Both are dedicated to providing the best possible customer care, from the first point of contact through to exchange and completion, and will ensure all parties are kept updated regularly throughout a transaction. Your 5 star award and kind comments are much appreciated. We look forward to assisting you again in the future.
Alison Horsley, Customer Services Ma ...
Dec 05,2020
Dec 05,2020
1
people found
this helpful
this helpful
Was always going to be tough moving through the pandemic but we felt very assured and looked after by Charlie who did his absolute best to keep us on track in the stressful adversity!...
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Jan 12, 2021
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Hi Erica, Thank you very much for the 5 star review for Charlie who is based at our office in Writtle. I am really pleased you were impressed by the level of service extended to you during these challenging times, and thank you for sharing your experience. Charlie works hard to provide the best possible customer service and will appreciate your kind comments. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager. ...
Nov 20,2020
Nov 20,2020
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We have recently purchased our dream home. It was marketed by Beresfords in Writtle and we had the great fortune to come across Susie who without a doubt is an exceptional estate agent and we have dealt with many during the process of selling our ...
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Nov 27, 2020
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Hi Sarah, Thank you so much for taking the time to leave such a great review for Susie, Manager of our Writtle office. With many years of experience, Susie is dedicated to providing the best possible customer service and will tailor her approach depending upon individual circumstances. She will do everything with her power to ensure a transaction goes through to exchange and completion, keeping all parties updated throughout the process. We will really appreciate your 5 star award and positiv ...
Nov 19,2020
Nov 19,2020
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people found
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We had a very positive experience buying through Beresfords. Susie and Charlie were always on hand to offer help and advice and gave us great support. I wouldn't hesitate to recommend them to anyone else. Very friendly and professional at all times....
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Nov 20, 2020
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Hi Rob, Thank you very much for the 5 star award and positive comments for Susie and Charlie who are based at our office in Writtle. I am really pleased you were impressed with the level of service received and thank you for the recommendation. We really appreciate you sharing your experience and look forward to assisting you again in the future. Alison Horsley, Customer Services Manager. ...
Nov 09,2020
Nov 09,2020
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Susie delivered a very good service from start to finish, helping us navigate our way through our purchase, whilst providing very useful help and advice with our sale....
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Nov 20, 2020
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Hi Rob, Many thanks for the 5 star award for Susie, Branch Manager of our Writtle office. With many years of experience, Susie is dedicated to providing the best possible customer care, from the first point of contact through to exchange and completion. She will very much appreciate your kind comments. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager. ...
Nov 05,2020
Nov 05,2020
0
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this helpful
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Joe was very helpful - he made the appointments for us quickly, offered to go out of his way for us to have a second viewing (when it was allowed), and responded to us quickly. Thank you Joe for making our first experience of moving ...
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Oct 26,2020
Oct 26,2020
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Susie Wood, the Manager of Beresfords Writtle office, has been totally outstanding through the process, from valuation and marketing, to exchange of contracts. Nothing has been too much trouble for her, she is totally supportive and dynamic....
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Nov 03, 2020
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Hi Margaret, thank you so much for the great review for Susie at our Writtle office. With many years of experience, your sale would have been in very safe hands with Susie, who is focused on providing the best possible customer service. She will very much appreciate your 5 star award and kind comments. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager. ...
Oct 21,2020
Oct 21,2020
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Many thanks for your help, support, advice and steering through a very difficult and messy exchange process. A very professional service over the sale period and lots of patience through the queries stage. I do not think we would have been able to complete a ...
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Nov 03, 2020
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Hi Malcolm, Thank you very much for taking the time to post your 5 star award for Susie, Manager at our Writtle office. With many years experience, Susie is focused on providing the best possible customer care. She will do everything within her power to progress a sale through to exchange and completion, keeping all parties updated throughout the process. She will really appreciate your kind comments. We look forward to assisting you again in the future. Alison Horsley, Customer Services Ma ...
Sep 15,2020
Sep 15,2020
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Susie, Charlie And the team were all excellent from start to finish, reliable, communicating thoroughly and a pleasure to do business with. Many thanks...
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Sep 16, 2020
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Thank you for taking the time to leave such a great review for Susie, Charlie and the team at our office in Writtle. The team all work hard to deliver the very best service with customer care paramount to the success of the office. They will very much appreciate your 5 start award and kind comments. We look forward to assisting you again in the future. Alison Horsley, Customer Service Manager. ...
Sep 11,2020
Sep 11,2020
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Excellent communication, not pushey, very customer focused. Easy to deal with and always happy. **...
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Sep 16, 2020
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Dear Jonathan, Many thanks for the 5 star award and kind comments for Susie and her team at our Writtle office. The team are all committed to providing the best possible customer service and will really appreciate you sharing your experience. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager. ...
Jul 15,2020
Jul 15,2020
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I have had a wonderful experience with Beresfords Writtle! I appreciate all there support from helping me to negotiate with the buyer and enabling us to visit the property to help my daughter with the transition too!!
They have honestly been incredible.
Charlie and Susie ...
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Jul 16, 2020
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Dear Clare, Many thanks for the 5 star award for Susie and Charlie who are based at our office in Writtle. They are both focused on providing the best possible customer care, from the first point of contact through to exchange and completion, ensuring they are with you every step of the way. Your kind comments are much appreciated. Thank you for the recommendation, we look forward to assisting you again in the future. Alison Horsley, Customer Services Manager. ...
Jul 14,2020
Jul 14,2020
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Had the pleasure of dealing with Susie and Charlie in your Writtle branch .They were always so helpful and friendly and kept me well informed every step of the way . Even through the pandemic and lockdown there was always someone available to help with any ...
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Jul 16, 2020
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Dear Janet, Thank you very much for the 5 star award and positive comments for Susie and Charlie at our Writtle office. They are both committed to providing the best possible customer service, from the first point of contact through to exchange and completion, and will keep all parties updated throughout the process. Your transaction would have been in very safe hands during these challenging times. Thank you for sharing your experience, we look forward to assisting you again in the future. ...
Jun 30,2020
Jun 30,2020
0
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We sold our property using the Writtle branch and received full asking price. All the staff were helpful and personable from the beginning to end. Susie was always on hand to provide updates and help chase through. Despite the issues with lockdown and having to ...
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Jul 01, 2020
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Dear Tom, Thank you for taking the time to post your 5 star review for Susie and her team at our Writtle office. With many years of experience, your sale was in very capable hands during these challenging times. Susie will have worked tirelessly with her team to ensure the transaction went through as smoothly as possible, keeping all parties updated throughout the process. Your kind comments are much appreciated. We look forward to assisting you again in the future. Alison Horsley, Customer ...
Jun 04,2020
Jun 04,2020
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Very happy with the service. Beresfords were always there, always helpful and very friendly! Sold our house in Essex and would use them again....
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Jun 04, 2020
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Dear Eleanor, Thank you very much for the 5 star review and positive comments for the team at our office in Writtle. The team are focused on delivering the best possible customer service and will really appreciate you sharing your experience. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager. ...
May 30,2020
May 30,2020
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Susie at Beresfords Writtle is the best estate agent I’ve dealt with bar none. . . . . . ....
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Jun 03, 2020
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Hi Dan, Thank you very much for the 5 star award for Susie at our office in Writtle. With many years of experience, Susie is focused on delivering the best possible customer service and will really appreciate your positive comments. We look forward to assisting you again in the future.
Alison Horsley, Customer Service Manager. ...
Apr 08,2020
Apr 08,2020
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Susie is an extremely helpful and knowledgeable agent. She is always on hand to give advice and help when needed especially in this difficult time.
During the slow Brexit market she worked tirelessly to encourage viewings and made sure she kept in contact during the ...
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Apr 09, 2020
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Dear Deborah, Thank you so much for taking the time to post your 5 star award for Susie who manages our office in Writtle. With many years of experience, Susie will do all possible to secure a potential buyer and once the sale is agreed, will keep all parties updated throughout the process. She will very much appreciate your kind comments. Alison Horsley, Customer Services Manager. ...
Apr 06,2020
Apr 06,2020
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Susie Wood and her team provided an excellent service to us the purchasers. We were completing during the Covid crisis and Susie, although not working was available to us in the manic week before the completion. She and her team kept us informed about the ...
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Apr 06, 2020
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Dear Ann, Thank you so much for the great review for Susie and her team based at our office in Writtle. With many years of experience, Susie is dedicated to providing the best possible customer service, from the first point of contact through to exchange and completion and will keep all parties updated through the process. She will very much appreciate your 5 star award and positive comments. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager. ...
Feb 28,2020
Feb 28,2020
1
people found
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Cannot thank the team at Writtle enough for their hard work and support through a very trying time. They were all so friendly and helpful. Would definitely recommend them and use them again in the future....
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Feb 29, 2020
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Dear Margaret, Thank you very much for the 5 star award for the team at our office in Writtle. With many years of experience, Susie and her team pride themselves on delivering the best possible customer care and will very much appreciate your kind comments. Thank you for the recommendation, we look forward to assisting you again in the future. Alison Horsley, Customer Services Manager. ...
Oct 30,2019
Oct 30,2019
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Excellent service from start to finish and found a very suitable home with all transactions covered within a month !
Fantastic support .
Thank you so much .
It has really helped to ease this process ....
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Oct 31, 2019
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Dear Clare, Thank you very much for taking the time to post your 5 star review for Susie and the team at our Writtle office. With many years of experience, Susie will do all possible to ensure the transaction goes through smoothly, keeping you updated throughout the process. She will very much appreciate your kind comments. We look forward to assisting you again in the future.
Alison Horsley, Customer Services Manager. ...
May 02,2019
May 02,2019
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Susie and Lisa have always been efficient and pro-active during the whole buying and selling process. They've always responded promptly to our numerous telephone queries and it has been good to have their reassurance during a stressful time. Their guidance and advice has been invaluable ...
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Comment on agent fees
Fees relatively comparable with other agents’ fees.
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May 07, 2019
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Dear Tony & Jenny, Thank you for your 5 star review. We really appreciate you taking the time to share your experience with us. I am pleased you were impressed by the level of service provided by Susie and Lisa in our Writtle office. The girls work really hard to ensure the moving process is as stress-free as possible and will appreciate your kind comments. Alison Horsley, Customer Services Manager. ...
Mar 11,2019
Mar 11,2019
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We can't thank Susie Wood at Writtle Beresfords enough for all of her time, advice and help during our buying process. Susie was always available to answer any questions we had, including our family asking questions too! Susie was so approachable and kind and generous ...
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Mar 12, 2019
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Thank you so much for the great review and your kind words. We really appreciate you taking the time to share your experience. I am pleased that you were impressed by the level of service provided by Susie and Sophie at our Writtle office. The girls work really hard to ensure the moving process is as stress-free as possible. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager. ...
Mar 09,2019
Mar 09,2019
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Attentive service, plenty of missed calls between us but always found a method to keep in touch. Warm and friendly, it was a pleasure meeting this close team....
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Mar 12, 2019
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Thank you for taking the time to post your 5 star review. It is pleasing to hear that the level of service provided by our Writtle office met your expectations. Susie and her team pride themselves on delivering the best possible care and will appreciate your kind comments. Alison Horsley, Customer Services Manager. ...
Mar 04,2019
Mar 04,2019
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Excellent service by the staff at Writtle with a difficult and protracted sale. They chased on a regular basis and kept us well informed of developments...
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Comment on agent fees
Reasonable
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Mar 06, 2019
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Dear Mel, Thank you for posting your recent 5 star review for our Writtle office. The team work really hard to ensure the sales process is as stress-free as possible and will appreciate your kind comments. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager. ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
https://www.beresfords.co.uk/complaints-procedures/
Last updated at 9:40 AM 08/08/2017 by allAgents
Best Estate Agent in Chelmsford 
