99% sales valuation accuracy
100% sales fee satisfaction
Originally trading as Malcolm Reader, Beresfords acquired the business back in 1998. The branch itself is located on a prominent, corner-sited position in the heart of the village and the teams are heavily involved with numerous social and charitable based activities linked to the local community. Therefore in our view there ...
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Originally trading as Malcolm Reader, Beresfords acquired the business back in 1998. The branch itself is located on a prominent, corner-sited position in the heart of the village and the teams are heavily involved with numerous social and charitable based activities linked to the local community.
Therefore in our view there is no better placed agent to offer sound professional advice to homeowners, buyers, landlords and tenants.
Therefore in our view there is no better placed agent to offer sound professional advice to homeowners, buyers, landlords and tenants.
Latest Reviews
26th Oct 2024
reviewed by 'Bruce Mapes'
25th Oct 2024
reviewed by 'Sajive Bansal'
24th Oct 2024
reviewed by 'Danny'
23rd Oct 2024
reviewed by 'JAMES'
21st Oct 2024
reviewed by 'Satisfied client'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 99% | 100% | £115,000 | £2,200,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 1 | 0 | 86 | 4 | 51 | 1 | 6 | 1 |
Areas covered
- CM1
- CM5 0
- CM1 3
- CM1 4
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Images & Videos
Feb 22,2019
Feb 22,2019
0
people found
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We have been in touch with susie right from the start. We built a good relationship with her whereby she kept us well informed and was always keen to help. She was always approachable and would give sound advice on an informal and personal level. ...
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Comment on agent fees
Agent fees were acceptable
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Feb 26, 2019
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Thank you so much for taking the time to post your 5 star review. Susie and her team at our Writtle office pride themselves on delivering the best possible customer care and will appreciate your positive comments. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager. ...
Feb 11,2019
Feb 11,2019
0
people found
this helpful
this helpful
Professional service and despite a challenging market they worked hard to find a suitable buyer and ensure the relevant finances were validated etc. I was kept informed during the duration of the sale with weekly updates by phone providing a clear update on progress. Overall ...
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Comment on agent fees
Similar to most agents with some flex provided
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Feb 18, 2019
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Dear Phil,
Thank you for your 4 star review and positive comments. I am really pleased that you were impressed by the level of service offered by our Writtle team who work really hard to deliver the best possible customer care. They will appreciate you sharing your experience and look forward to assisting you again in the future. Alison Horsley, Customer Services Manager. ...
Feb 06,2019
Feb 06,2019
0
people found
this helpful
this helpful
All of the Writtle staff have been very knowledgeable, helpful, friendly and appeared to have a genuine interest in our purchase....
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Comment on agent fees
Not applicable
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Feb 07, 2019
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Dear Linda & Chris
Thank you so much for your 5 star review. I am really pleased that you were impressed by the level of service provided by Susie and her team at our Writtle office and will pass your kind comments on to them. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager. ...
Feb 05,2019
Feb 05,2019
0
people found
this helpful
this helpful
What a fantastic team -Susie and Sophie are.
Always polite , friendly and courteous and a wealth of knowledge of
Writtle.
They are extremely patient with picky clients like my husband and i and nothing is too much trouble for them.
What ever is going on ...
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Comment on agent fees
Very reasonable
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Jan 31,2019
Jan 31,2019
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Susie and lisa, from the writtle agents we brilliant, very professional and friendly. They made selling the house an easy experience....
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Comment on agent fees
In line with other companies.
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Feb 01, 2019
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Hi Karen, thank you for taking the time to leave such a positive review for Susie and Lisa at our Writtle office. The girls work really hard to ensure the moving process is as stress-free as possible and will appreciate your kind comments. ...
Jan 07,2019
Jan 07,2019
0
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We would also like to give 5 stars to Sophie, for the way that she helped to sell our house. She has been so helpful and friendly, and really did a great job.
Susie's accommodating stance has been essential in us securing the new house, and ...
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Comment on agent fees
Obviously we would like to pay less, however, we do feel that the service we have received is in line with the fee that we will pay.
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Dec 31,2018
Dec 31,2018
0
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Our experience with Sophie, Lisa and Suzie has been incredible. We are purchasers and they not only kept us well updated but worked superbly with our estate agent which meant we hardly needed any communication with our solicitor as they did all the question asking ...
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n/a
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Dec 03,2018
Dec 03,2018
0
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Susie helped my elderly mother sell her house. From the word go she was very sensitive to my mother's needs and nothing was too much trouble. Her warmth and generosity made it a very smooth process for my mother. We are very pleased with the ...
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Comment on agent fees
The fees were very good.
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Dec 03,2018
Dec 03,2018
0
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This was the first time we have sold a house, from the start to finish we were really put at ease from the first time Susie Wood came to value our house. Her team Sophie and Lisa were always there to assist us professionally when ...
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Comment on agent fees
We were very happy with the fees agreed
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Nov 30,2018
Nov 30,2018
0
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Extremely happy with Susie and Lisa's friendly and helpful professionalism, together with their local knowledge,making the entire process smooth and trouble-free. I have recommended them to a neighbour who is thinking of putting their house on the market....
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Comment on agent fees
I believe you get what you pay for so I’m happy with the rate
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Oct 19,2018
Oct 19,2018
1
people found
this helpful
this helpful
Excellent service from Susie, she helped us achieve full asking price and was personable and professional. Thank you for all your hard work!...
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Oct 20, 2018
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Thank you for your kind words, I hope you and Kenny will be very happy in your new home. ...
Sep 18,2018
Sep 18,2018
0
people found
this helpful
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First class service received from all the staf. Having never sold or brought a property before they help me through the whole process...
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Comment on agent fees
Extremely Good
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Jul 13,2018
Jul 13,2018
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Excellent and professional service from start to finish. It was a complicated chain and the help and support given was amazing. Communication and advice was excellent....
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Mar 11,2018
Mar 11,2018
1
people found
this helpful
this helpful
Matthew was fantastic at knowing what we were searching for as family and he has found us our dream home! The whole process was a positive experience, we were kept well informed and both Matthew and Susie are friendly and professional. We would certainly recommend ...
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Comment on agent fees
The fees were reasonable.
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Feb 20,2018
Feb 20,2018
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What can we say other than Susie and Matt were so helpful and aware of what was happening regarding our sale and purchase. They were responsive to our telephone calls and kept us updated at all times. They certainly put our mind at rest during ...
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Comment on agent fees
Good
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Feb 20, 2018
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Thank you Jayne and John, we hope you have many years of happiness in your new home . ...
Feb 07,2018
Feb 07,2018
0
people found
this helpful
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This is the second house that we have purchased through Susie at Beresford Writtle. They also managed the sale of my property.
I would have no hesitation in recommending both Susie and her team for their efforts in ensuring that everything went to plan at ...
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Comment on agent fees
They seemed very reasonable
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Feb 07, 2018
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Thank you for your kind words, it was a pleasure to act for you and Katie.
I hope you are all very happy in your new home. ...
Jan 16,2018
Jan 16,2018
1
people found
this helpful
this helpful
Matt and the team at Beresford could not have been more helpful as we purchased a property through them. The regular updates were really helpful as was the advice how to chase and progress the varies parties to ensure a smooth and quick process...
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Comment on agent fees
n/a
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Dec 12,2017
Dec 12,2017
1
people found
this helpful
this helpful
Great support with the purchase of my property in Writtle. Regular updates throughout the process, everything was very clear and Matt was very accommodating/helpful for all of my queries....
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Sep 29,2017
Sep 29,2017
1
people found
this helpful
this helpful
Matt kept us informed at every stage of the selling process with helpfull advice and confidence to explain legal and procedural progress in detail. This helped us put things into perspective when faced with the uncertainties of securing the correct purchaser....
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Comment on agent fees
Good
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Sep 22,2017
Sep 22,2017
2
people found
this helpful
this helpful
I can thoroughly recommend Beresford's Estate Agents located in Writtle Village. I received excellent advice from Susie Wood and was continually updated regarding the sale of my late fathers property, which was very much appreciated....
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Sep 07,2017
Sep 07,2017
1
people found
this helpful
this helpful
Susie and her team guided us through what turned out to be a fairly long process and were always available to give us friendly advice and help when needed.
Having now exchanged contracts, we are looking forward to being in our new home....
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Comment on agent fees
Reasonable
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Aug 12,2017
Aug 12,2017
1
people found
this helpful
this helpful
We can't thank Susie and Matt enough for their help buying our first property.
Communication was top notch and they both filled us with confidence throughout the process.
I wouldn't hesitate to recommend Beresford and when we look to sell in future we will certainly ...
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Aug 10,2017
Aug 10,2017
1
people found
this helpful
this helpful
Matt & Susie have been brilliant. They always answer calls, and are knowledgable and supportive. A very friendly, immpecable service from start to finish!...
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Comment on agent fees
Agents fees were considerably lower than other agents in our area. Good value.
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Aug 05,2017
Aug 05,2017
1
people found
this helpful
this helpful
We used Beresfords ro sell our house because of the great reputation they have in the village
I met with susie a few times to discuss options before we put out house on thr market and she had been absolutely fantastic
Susie was so knowledgeable , ...
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Comment on agent fees
Vwry fair price and earned every penny
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Aug 02,2017
Aug 02,2017
2
people found
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We really cannot speak highly enough about the service provided by Susie and her team at the Writtle office. From the valuation visit, followed by managed viewings, and through to exchange of contracts Susie has always been available to advise and chase other agents and ...
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Comment on agent fees
Fair for the amount of support and effort made to achieve a satisfactory result.
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Jul 06,2017
Jul 06,2017
0
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Susie was such an amazing help to us throughout our transaction. Without her assistance and patience the chain would have certainly collapsed and we would have lost the property we were buying. We cannot thank Susie enough, she is very friendly and helpful yet extremely ...
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N/A
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Jun 30,2017
Jun 30,2017
0
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Initial and follow-up discussions with Matt at the property ensured I was fully aware of the services BERESFORDS were able to provide and any queries I had were answered. I felt I was fully involved at all stages of the sale process and Judith kept ...
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Comment on agent fees
Clearly explained at initial discussion so no nasty surprises!
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Jun 22,2017
Jun 22,2017
0
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A first class Service from Susie and her team. Excellent communication and feedback, I would not hesitate to recommend this branch to anybody.
They made the potential trauma or selling a house relatively painless.
Rob & Marta...
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Comment on agent fees
In my opinion good value for money
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Jun 20,2017
Jun 20,2017
0
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2 Lawford lane writtle
We had the afore-mentioned property on the market with another estate agent for approximately a year in which time we had to do most of the work that the agents should have done! There was little or no communication between the agent ...
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Comment on agent fees
good
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Jun 07,2017
Jun 07,2017
0
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Susie wood is a 5 star agent. She wasn't actually our agent she represented our vendor. She helped and advised us to a very high standard. She was always at the other end of the phone answering our many questions and queries. She helped us more ...
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Comment on agent fees
Can't comment as was not our agent
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
https://www.beresfords.co.uk/complaints-procedures/
Last updated at 9:40 AM 08/08/2017 by allAgents
Best Estate Agent in Chelmsford 
