Castles Estate Agents (London)
Edmonton, London, N9
4.9/5, 150 reviews
99% recommended
97% sales valuation accuracy
100% sales fee satisfaction
92% lettings valuation accuracy
96% lettings fee satisfaction

Property Features

Castles have been local property experts in North and East London, Enfield and Essex, for over 38 years now. How time flies - We love what we do and use all of our knowledge, and experience, to help people move. show more Castles have been local property experts in North and East London, Enfield and Essex, for over 38 years now. How time flies - We love what we do and use all of our knowledge, and experience, to help people move.

Contact Us

Latest Reviews

View all Reviews 150
20th Sep 2022
reviewed by 'Rosa'
“Castles Estates in Edmonton were a real Godsent to us. We were looking for a new flat for my mother ......”
20th May 2022
reviewed by 'No'
“I recently instructed Castles (the Hertford Road, Edmonton branch) to let out my apartment. Alex and his team were super ......”
12th May 2022
reviewed by 'H I'
“Excellent service! I can't thank Oliver and Portia enough for their expertise, kindness and support from start to end! Thank ......”
11th May 2022
reviewed by 'Cecilia'
“Everyone I met at castles, Hertford Rd Edmonton was fantastic, their readiness to help if there’s a problem and ......”
14th Apr 2022
reviewed by 'Debby Cheung'
“I recently rented a flat with Castles. The conduct was professional, friendly, fair and respectful. I always received prompt replies ......”
5th Apr 2022
reviewed by 'Helen'
“I recently rented a flat with Castles using the Edmonton branch and my family have had a long connection using ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:30
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Address

Castles Estate Agents (London)
438 Hertford Road
Edmonton,London
Greater London
N9 8AB
020 8804 8123

update staff | update details

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 97% 100% £170,000 £680,000
Lettings 92% 96% £575 £1,900
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
31 0 54 0 50 0 10 0 4 1
Areas covered
  • N9
  • Ponders End
  • N18
  • Edmonton
  • EN3
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
NAEA ARLA TDS
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties
View more properties
Crouch End, N8
Edmonton, N9
Enfield, EN3
Hackney, E5
Palmers Green, N13
Tottenham, N15
Waltham Abbey, EN9

“He was extremely efficient, fast and dedicated to our needs ......”

Share on :
Mar 28,2016
Minithumbup
By: 'Sara'
Mar 28,2016
0 people found
this helpful
He was extremely efficient, fast and dedicated to our needs at all times ,during the process of our search. I would highly recommend him as well as the rest of the staff of Castle Edmonton branch....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I dealt with Sertac at the Edmonton branch & Tom at ......”

Share on :
Mar 26,2016
Minithumbup
upload your photo
Sertac
By: 'Ruth'
Mar 26,2016
0 people found
this helpful
I dealt with Sertac at the Edmonton branch & Tom at Waltham Abbey. Both were very helpful & kept me informed regularly by phone & email. Both very pleasant ....
read full review
Comment on agent fees
Good- less than most. More affordable
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Steven did an excellent job of finding a flat for ......”

Share on :
Mar 23,2016
Minithumbup
By: 'Mike'
Mar 23,2016
0 people found
this helpful
Steven did an excellent job of finding a flat for us and managing the whole process through to completion. we are delighted with the service he provided....
read full review
Comment on agent fees
average
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Over the past five years, I have been using the ......”

Share on :
Feb 28,2016
Minithumbup
upload your photo
Alex
By: 'asha'
Feb 28,2016
0 people found
this helpful
Over the past five years, I have been using the services of Castle to let out my property. Castles is very efficient at finding the right tenants. I have been liaising with an agent called Alex. In all my dealings with Alex he has always ...
read full review
Comment on agent fees
good
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Alex were great to work with. I think he were ......”

Share on :
Feb 26,2016
Minithumbup
upload your photo
Alex
By: 'IrinaL'
Feb 26,2016
0 people found
this helpful
Alex were great to work with. I think he were the most responsive estate agent I have dealt with (replying at any time of the day!) and i don't think we could have completed without Alex persistence. I would recommend Alex and Castles to all ...
read full review
Comment on agent fees
Very Good
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Thank you very much for Castle team from Edmonton branch, ......”

Share on :
Feb 23,2016
Minithumbup
By: 'Thank'
Feb 23,2016
0 people found
this helpful
Thank you very much for Castle team from Edmonton branch, London. Special gratitute for Steven Carter. It was pleasure to deal with. Operative, attentive and pleasant attitude and service. No wasted time and everything went smoothly as scheduled. Would strongly recommend this agent and company....
read full review
Comment on agent fees
Good. Reasonable and not high
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“The agent was very professional and helpful throughout the whole ......”

Share on :
Feb 23,2016
Minithumbup
upload your photo
Sertac
By: 'Sergio'
Feb 23,2016
0 people found
this helpful
The agent was very professional and helpful throughout the whole process. I have trouble with phone reception in my workplace but he was flexible and answered all my emails promptly. I would recommend Castles Estate Agents and Sertac in particular to anyone looking to rent ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“From the moment I viewed the property until the morning ......”

Share on :
Feb 22,2016
Minithumbup
By: 'Madeline'
Feb 22,2016
0 people found
this helpful
From the moment I viewed the property until the morning when I received the keys for the property I have rented, Steven has been amazing. As a first time tenant having sold my property I had no experience in renting whatsoever. Steven guided me through ...
read full review
Comment on agent fees
Agents fees were so low compared to other estate agent I had registered with.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Very happy with the service I receive from Castles as ......”

Share on :
Feb 19,2016
Minithumbup
upload your photo
Alex
By: 'Anne-Marie'
Feb 19,2016
0 people found
this helpful
Very happy with the service I receive from Castles as a letting agent; information is always clear and I receive a response to all queries and problems quickly. Very professional service and I have full confidence in the staff team....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Alex handled the process of finding a tenant for my ......”

Share on :
Feb 18,2016
Minithumbup
upload your photo
Alex
By: 'John'
Feb 18,2016
0 people found
this helpful
Alex handled the process of finding a tenant for my property, and the related paperwork, safety tests etc, very efficiently....
read full review
Comment on agent fees
Fees seem about average for the services provided.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“A very friendly and helpful went who went through all ......”

Share on :
Feb 14,2016
Minithumbup
By: 'DanJan'
Feb 14,2016
0 people found
this helpful
A very friendly and helpful went who went through all the details of the property and helped chase up any issues on small things like left over items in the property. Very helpful and no hastle....
read full review
Comment on agent fees
Very fair fees
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Sertac Cargoz was instrumental in me renting a property from ......”

Share on :
Feb 03,2016
Minithumbup
upload your photo
Sertac
upload your photo
Alex
By: 'Kwame'
Feb 03,2016
1 people found
this helpful
Sertac Cargoz was instrumental in me renting a property from Castles. His professionalism and affable attitude was immense. His knowledge of the rental market and quick turnarounds to my queries and requests was highly appreciable. I will recommend Sertac any day. His manager Alex was ...
read full review
Comment on agent fees
Agent fees was reasonable compared to other High Street agencies.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Alex has always been extremely helpful to me. He is ......”

Share on :
Feb 01,2016
Minithumbup
upload your photo
Alex
By: 'Ismini'
Feb 01,2016
0 people found
this helpful
Alex has always been extremely helpful to me. He is very easy to communicate with and very fast with getting things done. He is very efficient when dealing with all sorts of problems. Most importantly, he is always very friendly and polite....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I would definitely recommend CASTLE to anyone who are looking ......”

Share on :
Nov 09,2015
Minithumbup
upload your photo
Alex
By: 'Ana-MARIA'
Nov 09,2015
0 people found
this helpful
I would definitely recommend CASTLE to anyone who are looking to rent a property. They are not only professional in what they are doing but also very supportive with their customers. And these are two qualities I appreciate the most. They have always been very ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“We have been tenants with Castles Estate Agents (Edmonton Branch) ......”

Share on :
Oct 27,2015
Minithumbup
upload your photo
Alex
upload your photo
Stuart
By: 'Mr'
Oct 27,2015
1 people found
this helpful
We have been tenants with Castles Estate Agents (Edmonton Branch) for over four and a half years and have received very good service from them. We have had no problems with the staff and we are always treated with respect. As a result, we would ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“The agent has always responded quickly and efficiently to any ......”

Share on :
Sep 10,2015
Minithumbup
upload your photo
Alex
By: 'Clare'
Sep 10,2015
0 people found
this helpful
The agent has always responded quickly and efficiently to any queries I have had. I have felt well supported by him in the last year and would use the agency again....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Totally awesome flat - obviously not cheap but process was ......”

Share on :
Aug 18,2015
Minithumbup
upload your photo
Alex
By: 'LJ'
Aug 18,2015
0 people found
this helpful
Totally awesome flat - obviously not cheap but process was easy and landlord was flexible. Alex at Castles was very helpful in getting everything set up quickly and answered my queries really promptly. Overall, very easy renting with everyone playing fair and sticking to their ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“This is the second time I have gone to Castles ......”

Share on :
Aug 11,2015
Minithumbup
upload your photo
Ashli
upload your photo
Stephen
By: 'Jess'
Aug 11,2015
0 people found
this helpful
This is the second time I have gone to Castles Estate Agents due to their efficient, trustworthy and honest nature. They continuously worked around my schedule, without having that annoying salesy...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Stuart and his team have been amazing throughout the lengthy ......”

Share on :
Jul 27,2015
Minithumbup
upload your photo
Stuart
By: 'Jess'
Jul 27,2015
0 people found
this helpful
Stuart and his team have been amazing throughout the lengthy sale of my property. They found me a buyer so quickly, and managed to keep him engaged while I was involved in a growing chain. Stuart has consistently kept me informed as to what has ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Castles Estates have managed my flat for a number of ......”

Share on :
Jul 19,2015
Minithumbup
upload your photo
Alex
By: 'Else'
Jul 19,2015
0 people found
this helpful
Castles Estates have managed my flat for a number of years, and have at all times dealt with matters in a timely and professional way. Rents are received regularly and promptly, and any maintenance matters dealt with as they arise. I am able to relax ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I dealt with Alex for renting out my flat and ......”

Share on :
Jul 15,2015
Minithumbup
upload your photo
Alex
By: 'Caroline'
Jul 15,2015
0 people found
this helpful
I dealt with Alex for renting out my flat and he was professional and kept me informed at all times. Alex is enthuastic in his work and always sounded happy on the phone, he was a pleasure to deal with. Through my own choice the ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Castles have been really friendly, professional and helpful for us. ......”

Share on :
Jul 10,2015
Minithumbup
upload your photo
Alex
By: 'hbr'
Jul 10,2015
0 people found
this helpful
Castles have been really friendly, professional and helpful for us. They had reasonable fees in comparison with their competition, have always been responsive with any maintenance, have been excellent communicators all along and particularly in dealings between us and the landlord. Alex in particular has ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Alex was very professional and was always available to deal ......”

Share on :
Jul 01,2015
Minithumbup
upload your photo
Alex
By: 'Barbara'
Jul 01,2015
0 people found
this helpful
Alex was very professional and was always available to deal with my queries. When the transaction completed he still availed himself to deal with my queries and always points me in the right direction when my query is not for his department. I would always ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I was a tenant for around 4years and appreciated the ......”

Share on :
Apr 30,2015
Minithumbup
upload your photo
Alex
By: 'Michael'
Apr 30,2015
0 people found
this helpful
I was a tenant for around 4years and appreciated the professional way I was dealt with by Alex who was always prompt in responding to any enquiry or issues I may have with the apartment. After handing in my notice to leave the flat and ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“We used Castles agency in Edmonton for the first time ......”

Share on :
Apr 16,2015
Minithumbup
upload your photo
Alex
By: 'DAA'
Apr 16,2015
0 people found
this helpful
We used Castles agency in Edmonton for the first time to rent out our property in North London. We dealt almost exclusively with Alex P. In regards to finding us potential tenants for our property Alex was thorough, quick to answer any queries and concerns ...
read full review
Comment on agent fees
As first time landlords, full management of our property has provided peace of mind and hence we are willing to pay the higher fee rate that that procures.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Stuart was fantastic from start to finish. We were up ......”

Share on :
Feb 27,2015
Minithumbup
upload your photo
Stuart
By: 'Sushama'
Feb 27,2015
0 people found
this helpful
Stuart was fantastic from start to finish. We were up against a lot of pressure being in a chain, but Stuart managed the whole process flawlessly and effortlessly and was extremely approachable. He is a fantastic asset to his team and we will definitely be ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“We used Castles Estate Agents in Edmonton to sell our ......”

Share on :
Feb 14,2015
Minithumbup
upload your photo
Stuart
By: 'Mrs'
Feb 14,2015
0 people found
this helpful
We used Castles Estate Agents in Edmonton to sell our property and found their service to be excellent. They were professional from the valuation stage right through to completion. As we had lived in our property for nearly 30 years, it meant a lot to us ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Through their proactive marketing Castles found numerous buyers straight. They ......”

Share on :
Jan 26,2015
Minithumbup
upload your photo
Stuart
By: 'M'
Jan 26,2015
0 people found
this helpful
Through their proactive marketing Castles found numerous buyers straight. They helped me to evaluate all of the offers, explaining the pros and cons of each. Once a sale was agreed Castles kept in close contact with the solicitor to ensure there were no problems. Stuart ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I am very satisfied with the service provided from Castle, ......”

Share on :
Jan 06,2015
Minithumbup
upload your photo
Stuart
By: 'Antoaneta'
Jan 06,2015
0 people found
this helpful
I am very satisfied with the service provided from Castle, especially Adam. He is extremely professional, friendly and even though the process took longer than expected not Castle's fault in anyway but the Vendor, they made sure they kept me informed throughout. I have no ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“They gave me the correct advice which helped to maximise ......”

Share on :
Nov 21,2014
Minithumbup
By: 'Nicholas'
Nov 21,2014
0 people found
this helpful
They gave me the correct advice which helped to maximise the sale price. The communication I received from the office was excellent especially from both David and Stuart. Although there were a few hiccups with the deal - which was mainly caused by Japanese Knotweed ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes
No image available Alex
(59)
No image available Stuart
(59)
No image available Sertac
(16)

Tenant Fees

Tenant Fees and Permitted Payments

* Holding deposits - a maximum of 1 week’s rent

* Deposits - a maximum deposit of 5 week’s rent for annual rent below £50,000, or 6 week’s rent for annual rental of £50,000 and above

* Payments for a Variation or Change to a tenancy agreement - £50 inclusive of VAT

* Payments associated with early termination of a tenancy – capped at the landlord’s loss or the agent’s reasonably incurred costs

* Utilities, communication services ( e.g. telephone, broadband) TV licence, council tax

* Interest payments for the late payment of rent – can be charged up to 3% over the Bank of England base rate

* Reasonable costs for the replacement f lost keys or other security devices.
Last updated at 05/06/2019, 12:52 PM by David Edgar
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:30 AM 22/03/2018 by allAgents

Awards won by Castles Estate Agents (London), London N9 8AB



Find the Best Agent to
Sell or Rent Your Home

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn