Castles Estate Agents (London)
Edmonton, London, N9
4.9/5, 150 reviews
99% recommended
97% sales valuation accuracy
100% sales fee satisfaction
92% lettings valuation accuracy
96% lettings fee satisfaction
Castles have been local property experts in North and East London, Enfield and Essex, for over 38 years now. How time flies - We love what we do and use all of our knowledge, and experience, to help people move. show more Castles have been local property experts in North and East London, Enfield and Essex, for over 38 years now. How time flies - We love what we do and use all of our knowledge, and experience, to help people move.

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Latest Reviews

View all Reviews 150
20th Sep 2022
reviewed by 'Rosa'
“Castles Estates in Edmonton were a real Godsent to us. We were looking for a new flat for my mother ......”
20th May 2022
reviewed by 'No'
“I recently instructed Castles (the Hertford Road, Edmonton branch) to let out my apartment. Alex and his team were super ......”
12th May 2022
reviewed by 'H I'
“Excellent service! I can't thank Oliver and Portia enough for their expertise, kindness and support from start to end! Thank ......”
11th May 2022
reviewed by 'Cecilia'
“Everyone I met at castles, Hertford Rd Edmonton was fantastic, their readiness to help if there’s a problem and ......”
14th Apr 2022
reviewed by 'Debby Cheung'
“I recently rented a flat with Castles. The conduct was professional, friendly, fair and respectful. I always received prompt replies ......”
5th Apr 2022
reviewed by 'Helen'
“I recently rented a flat with Castles using the Edmonton branch and my family have had a long connection using ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:30
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Address

Castles Estate Agents (London)
438 Hertford Road
Edmonton,London
Greater London
N9 8AB
020 8804 8123

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 97% 100% £170,000 £680,000
Lettings 92% 96% £575 £1,900
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
31 0 54 0 50 0 10 0 4 1
Areas covered
  • N9
  • Ponders End
  • N18
  • Edmonton
  • EN3
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TDS
Rankings
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Estate agents
Letting agents
Latest Properties
View more properties
Crouch End, N8
Edmonton, N9
Enfield, EN3
Hackney, E5
Palmers Green, N13
Tottenham, N15
Waltham Abbey, EN9

“My experience with Castles was extremely positive. The service I ......”

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Oct 29,2014
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By: 'Diandra'
Oct 29,2014
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My experience with Castles was extremely positive. The service I received was quick, efficient and extremely thorough. The team in Edmonton found me a seemingly suitable tenant within a couple of days of me approaching them and managed the subsequent process with rigour from start ...
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“Dear Sir/Madam,My name is Viral Padharia, I and ......”

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Oct 16,2014
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Alex
By: 'V'
Oct 16,2014
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Dear Sir/Madam, My name is Viral Padharia, I and my family are the new tenants at 76 Cambourne Ave, Edmonton. N9 8QG. I am writing this email to highlight that we have received an excellent service from Castles' lettings manager named Alex Philippou based at ...
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“Hi, I have been searching for a property to buy. ......”

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Oct 15,2014
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David
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Stuart
By: 'Coolunuz'
Oct 15,2014
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Hi, I have been searching for a property to buy. I have attended few Castles' open days. I also used other agencies in the area to find me a property. I can honestly say that ' They are very professional, they are all smiling and ...
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“I've used Castles for years now, they helped me to ......”

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Oct 03,2014
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Alex
By: 'Natalie'
Oct 03,2014
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I've used Castles for years now, they helped me to sell my apartment, and now my mum is using them to find tenants. They have always been professional, reliable, knowledgeable and efficient. Alex is currently looking after things for mum, and she is very happy ...
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Alex (and team) you achieved a great price for mum, she is very happy with price and tenant. Thank you.
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“The service was excellent. Stuart was quick to find a ......”

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Sep 25,2014
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Stuart
By: 'Sula'
Sep 25,2014
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The service was excellent. Stuart was quick to find a buyer and the right offer once the property was assigned to castles. Adam kept us informed through the process. Happy with the all process....
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“We were moving abroad and therefore had a lot going ......”

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Sep 18,2014
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Alex
By: 'T.'
Sep 18,2014
0 people found
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We were moving abroad and therefore had a lot going on. Alex and the team at Castles made the process of letting out our property very straight-forward for us and it was a pleasure dealing with them. They found us good prospective tenants very quickly ...
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Comment on agent fees
We're paying 10% a month for the property to be fully managed. We're abroad and don't want to have to worry about the tenants or property. Happy so far, but whether we consider ourselves happy to pay 10% in the long run will depend on whether we have any issues further down the line!
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“Dear Stuart, David, Dimitri & Adam, Thank you all so much ......”

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Sep 10,2014
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Stuart
By: 'Imran'
Sep 10,2014
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Dear Stuart, David, Dimitri & Adam, Thank you all so much for your help in selling our home. Selling your family home is never an easy task, particularly when you have lived there for more than 30 years but the Castles team did a fantastic job alleviating ...
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“We recently bought a property through Castles Edmonton. Me and ......”

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Sep 07,2014
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By: 'Canan'
Sep 07,2014
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We recently bought a property through Castles Edmonton. Me and my husband are extremely satisfied with the help and support of the agent we worked with and although there was a few complications due to the seller they always made us feel good and in ...
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“Castles were very fast in finding a buyer. There was ......”

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Sep 03,2014
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By: 'Mm'
Sep 03,2014
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Castles were very fast in finding a buyer. There was a problem arranging the survey. However, the sale went faster than planned and the sale was brought forward to our sheer delight. Castles were very professional and courteous....
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“Stuart was business like and at the same time ,friendly ......”

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May 06,2014
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Stuart
By: 'Mrs.'
May 06,2014
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Stuart was business like and at the same time ,friendly and most helpful In explaining the methods used, in selling the property ! He discussed the sale terms in detail and various aspects that would be be covered during the sale,keeping us informed - as ...
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“Our parent's house had an open day and Castles got ......”

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May 05,2014
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By: 'Martyn'
May 05,2014
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Our parent's house had an open day and Castles got together a ton of prospective buyers to look at the place. It was sold on first viewing. Even better it went for almost 10% over the initial asking price. Couldn't have asked for a better result....
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“My contact with Castles was by chance. I was walking ......”

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Apr 08,2014
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David
By: 'Shirley'
Apr 08,2014
0 people found
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My contact with Castles was by chance. I was walking past the agents and looking through the window as I passed by. It was so nicely presented, I thought I'll walk in and just have a look around. I had what seemed like the daunting ...
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“It was a pleasure working with Alex Phillipou and the ......”

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Apr 03,2014
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Alex
By: 'Can'
Apr 03,2014
0 people found
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It was a pleasure working with Alex Phillipou and the rest of the letting team at the Hertford Road branch. Alex provided me with a superb professional service. Each and every time I called the office Alex was very helpful and very informative. I would ...
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“Fantastic service from Stuart David and all the team at ......”

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Feb 20,2014
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David
By: 'Ian'
Feb 20,2014
0 people found
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Fantastic service from Stuart David and all the team at Edmonton. I couldn't fault them at all. Extremely professional, friendly and helpful. Nothing was ever too much. Always gave me feedback and was always at the end of the phone when I needed questions answered. ...
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“Superb efficient service from a professional, backed up by a ......”

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Feb 17,2014
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By: 'Professional'
Feb 17,2014
0 people found
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Superb efficient service from a professional, backed up by a great team. A pleasure to deal with - reliable and very helpful. Looking forward to buying more through them, and doing more business....
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“I have using castles for over 15 years , i think is ......”

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Feb 13,2014
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By: 'Adelmo'
Feb 13,2014
0 people found
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I have using castles for over 15 years , i think is brilliant agency they never let me dow,well done to all staff ....
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“I have been a tenant through Castles for almost 3 years- ......”

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Feb 05,2014
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By: 'Nazira0303'
Feb 05,2014
0 people found
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I have been a tenant through Castles for almost 3 years- and what an absolute pleasure it has been. Androulla went up and beyond her duties as an agent, from day one she has never let me down- sorted out everything and took the time to ...
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“Excellent and honest service provided, good communication and advice throughout ......”

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Jan 27,2014
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Stuart
By: 'Alex'
Jan 27,2014
0 people found
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Excellent and honest service provided, good communication and advice throughout the whole sale process led to successful completion. I would use Castles again and recommend them to my friends and colleagues. It would be useful to provide floor plans for the properties in future....
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“From day one of the process , they provided execellent advice ......”

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Jan 06,2014
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David
By: 'Steve'
Jan 06,2014
0 people found
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From day one of the process , they provided execellent advice in going for an open day which was handled by Stuart and David which resulted in the sale of the property. Also during the process of conveyancing , keeping me up to date with information on ...
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“I used Alex Philippou to source a tenant for the ......”

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Dec 10,2013
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By: 'Alex'
Dec 10,2013
0 people found
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I used Alex Philippou to source a tenant for the above property and for 3 other houses that I have let with Castles. Each time I have found him to be extremely efficient and professional throughout the whole letting process. I would have no hesitation in ...
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“They have looked after my property for over five years. ......”

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Dec 04,2013
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By: 'Martin'
Dec 04,2013
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They have looked after my property for over five years. I have never been without a tenant. All the tenants have been good. When a problem occurred with my property they dealt with it in a very efficient manner. They only use professional contractors. I ...
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“CASTLES SERVICE WAS EXCELLENT,STUART HAD EVERYTHING IN HAND EVEN ......”

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Nov 26,2013
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Stuart
By: 'Ben'
Nov 26,2013
0 people found
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CASTLES SERVICE WAS EXCELLENT,STUART HAD EVERYTHING IN HAND EVEN WHEN FIRST BUYER PULLED OUT ,THERE WAS A BACK UP WAITING.VERY PROFESSIONAL 10/10...
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“Castles were fantastic. They never hassled me, but they did ......”

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Aug 06,2013
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By: 'Karen'
Aug 06,2013
0 people found
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Castles were fantastic. They never hassled me, but they did keep me updated on the progress of my sale and purchase. Having both my flat and the house that I was purchasing with the same agent helped massively and saved lots of uneccessary calls. Adam ...
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“I award Castles Estate Agents (Edmonton) 10/10 for a friendly and ......”

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Jul 17,2013
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David
By: 'Andrew'
Jul 17,2013
0 people found
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I award Castles Estate Agents (Edmonton) 10/10 for a friendly and professional service. The house was sold in 2 weeks, with completion in 11 weeks. They come highly recommended from me....
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“I had used Castles to let a property for nearly 3 ......”

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Jul 17,2013
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Stuart
By: 'Glen'
Jul 17,2013
0 people found
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I had used Castles to let a property for nearly 3 years and when I decided to sell I had no hesitation in using them. I must say I was somewhat skeptical as I was living 200 miles away, and wasn't sure if I would be kept ...
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“All the staff at this branch were extremely helpful . I ......”

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May 13,2013
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David
By: 'Judith'
May 13,2013
0 people found
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All the staff at this branch were extremely helpful . I live 100 miles away from my Mothers property which was being sold and found this logistical problem no hindrance due to their attitude and their understanding that my frail Mother was treated with respect and courtesy. ...
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“I just wanted to say thank you to Alex for ......”

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Apr 17,2013
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By: 'Mary'
Apr 17,2013
0 people found
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I just wanted to say thank you to Alex for finding tenants for my property. He was prompt in advertising the property and arranging viewings, which resulted in finding tenants immediately. After our initial conversation, he kept in touch constantly keeping me informed at all ...
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“I have been very happy with Castles, which been efficient ......”

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Mar 27,2013
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Alex
By: 'Judy'
Mar 27,2013
0 people found
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I have been very happy with Castles, which been efficient and pleasant to deal with, in finding suitable tenants and helping to sort out all the matters that arose. Alex has always been quick to respond when needed, has the knowledge and contacts to help ...
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“The service I received has been exceptional.Of the six ......”

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Aug 23,2011
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By: 'Trudy'
Aug 23,2011
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The service I received has been exceptional. Of the six Agents I approached to sell the property Steve Hatch was the first to reply to me. some not bothering at all! They have completely reversed my opinion of Estate Agents, not a touch of the ...
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“They have a personal touch that is rare in this ......”

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Jul 27,2011
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By: 'Havva'
Jul 27,2011
0 people found
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They have a personal touch that is rare in this day and age. Their honesty, integrity and advice put my mother and us at ease. Their realistic advice regarding price and their hard work and approach resulted in them selling my mother's home within a ...
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Tenant Fees

Tenant Fees and Permitted Payments

* Holding deposits - a maximum of 1 week’s rent

* Deposits - a maximum deposit of 5 week’s rent for annual rent below £50,000, or 6 week’s rent for annual rental of £50,000 and above

* Payments for a Variation or Change to a tenancy agreement - £50 inclusive of VAT

* Payments associated with early termination of a tenancy – capped at the landlord’s loss or the agent’s reasonably incurred costs

* Utilities, communication services ( e.g. telephone, broadband) TV licence, council tax

* Interest payments for the late payment of rent – can be charged up to 3% over the Bank of England base rate

* Reasonable costs for the replacement f lost keys or other security devices.
Last updated at 05/06/2019, 12:52 PM by David Edgar
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:30 AM 22/03/2018 by allAgents

Awards won by Castles Estate Agents (London), London N9 8AB



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