“Spent 2 days in London just to secure a 2 bdr......”
1 Star Review
Jul 29,2022
By:
'ATHOS KAKOFENGITIS'
Jul 29,2022
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: W1T
Lettings (Prospective customer)
Postcode: W1T
1
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Spent 2 days in London just to secure a 2 bdr flat for rent. Found one, visited Coopers filled in all documentation PAID holding deposit. They called me later the same day to advice they also obtained another offer and holding deposit from another person who offered ...
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“Property (Mis)management...”
2 Star Review
Apr 25,2022
By:
'M'
Apr 25,2022
Services: Property Management
Would you recommend?: No
Postcode: NW3
Property Management
Postcode: NW3
1
people found
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Challenging Agent relationship is now going on four years and very little has been done. The agent is to act as property manager and coordinate building work, keep up building maintenance and effectively communicate. Seldom has this occurred as this once beautiful building decays and ...
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“Excellent service & very professional team. ......”
5 Star Review
Aug 13,2020
By:
'Usha'
Aug 13,2020
Services: Lettings (as a Landlord)
Rent PCM: £1167
Would you recommend?: Yes
Postcode: E1
Lettings (as a Landlord)
Rent PCM: £1167
Postcode: E1
0
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Excellent service & very professional team. Was kept fully informed throughout the process of letting 2 propeties . Would highly recommend Coopers Residential....
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“Coopers exceeded our expectations in this tough climate...”
5 Star Review
Mar 23,2020
By:
'Paulette'
Mar 23,2020
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: SW18
Lettings (as a Landlord)
Postcode: SW18
0
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We’ve enjoyed a long relationship with Coopers, but they’ve really pulled it out of the bag on the last two flats they rented for us. Even in the current climate, they managed to secure a tenant on very short notice and with no ...
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“The one star may seem extreme but......”
1 Star Review
Jan 29,2020
By:
'Sophie'
Jan 29,2020
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SW2
Lettings (as a Tenant)
Postcode: SW2
1
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The one star may seem extreme but, the stress and anxiety caused at the end of our tenancy was just so bad. Everything was relatively smooth up until the end. A few things weren't fixed, even though we raised them as issues and sent photographs ...
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4 Star Review
May 07,2019
By:
'Williams'
May 07,2019
Services: Lettings (as a Tenant)
Rent PCM: £1300
Would you recommend?: Yes
Postcode: E14
Lettings (as a Tenant)
Rent PCM: £1300
Postcode: E14
0
people found
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Polite and courteous. Prompt and informative of all aspects of the rental process. Available most of the time to answer any queries. Moved all of the proceedings along swiftly, without any difficulties. Thank you....
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Comment on agent fees
Not bad.
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5 Star Review
May 02,2019
By:
'Dan'
May 02,2019
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NW1
Lettings (as a Tenant)
Postcode: NW1
0
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I enjoyed working with Alex and Andrew very much. They were very helpful in making my move as smooth as possible. Also, they answered every question I had promptly....
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“smooth renting process...”
4 Star Review
Oct 10,2018
By:
'Anna'
Oct 10,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NW1
Lettings (as a Tenant)
Postcode: NW1
0
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I've recently moved into a property provided by this agency and the whole procedure for renting the apartment went smoothly. Alex was very efficient and helpful, always keen on clarifying any doubt....
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Comment on agent fees
Average fees
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5 Star Review
Oct 07,2018
By:
'Phil'
Oct 07,2018
Services: Lettings (as a Landlord)
Rent PCM: £1400
Would you recommend?: Yes
Postcode: HA4
Lettings (as a Landlord)
Rent PCM: £1400
Postcode: HA4
0
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Melissa helped me to move very fast with a letting that was hugely helpful. Very attentive and accommodating.
Would definitely recommend....
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Comment on agent fees
Good, very competitive
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“Letting process experience...”
5 Star Review
Aug 21,2018
By:
'Ede'
Aug 21,2018
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: 4FX
Lettings (as a Landlord)
Postcode: 4FX
0
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Alex King assisted in managing my flat letting process. Alex is responsive, helpful and able to effectively replied all my queries. The process has been smooth and he updated me the progress from signing of lease to tenants moving in and provided all proper documents ...
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Comment on agent fees
Good
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“Efficient and responsive...”
5 Star Review
Aug 14,2018
By:
'SM'
Aug 14,2018
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: E14
Lettings (as a Landlord)
Postcode: E14
0
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Alex has been very efficient, courteous and responsive in letting my apartment and making sure everything went smoothly. I have used Coopers to manage my properties for eight years and they are consistently excellent....
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“New tenant agreement...”
5 Star Review
Aug 10,2018
By:
'Stephen'
Aug 10,2018
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: E15
Lettings (as a Landlord)
Postcode: E15
0
people found
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Alex and Andrew were informative, proactive and always helpful in the procuring of a new tenant for my property. I have worked with Coopers for a long time now and find all the staff, who are managed so well by Andrew Fagan, extremely efficient, competent ...
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Comment on agent fees
Fees are good for the service provided
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“Excellent professional service...”
5 Star Review
Aug 09,2018
By:
'O'
Aug 09,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: E14
Lettings (as a Tenant)
Postcode: E14
0
people found
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Alex has provided great service throughout the renting process. All went smoothly, timely and friendly. Extremely proactive professional support. It was pleasure to work with Alex....
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Comment on agent fees
good
0
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“Transparent, straightforward and problem-free...”
5 Star Review
Aug 08,2018
By:
'PB'
Aug 08,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: E1
Lettings (as a Tenant)
Postcode: E1
0
people found
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The entire Coopers team, in particular Alex King, were extremely helpful when it cane securing our flat at Icon Apartments. Instructions were always clear and any queries were dealt with in a timely manner. Alex was also very understanding and patient, which made the entire ...
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Comment on agent fees
Fees seemed consistent with the rest of the market.
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5 Star Review
Aug 07,2018
By:
'Rachel'
Aug 07,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: E15
Lettings (as a Tenant)
Postcode: E15
0
people found
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Alex provided an exceptionally high standard of support throughout the rental process for my new flat. He remained organised and professsional at all times, ensuring that the process was swift and efficient.
All of our questions were answered quickly and throughly by Alex which put ...
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5 Star Review
Aug 03,2018
By:
'Matthew'
Aug 03,2018
Services: Lettings (as a Tenant)
Rent PCM: £1950
Would you recommend?: Yes
Postcode: W1T
Lettings (as a Tenant)
Rent PCM: £1950
Postcode: W1T
0
people found
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Alex helped me to find my new flat. I was under tight timeline and he was both expedient and professional at every step of the process. I would highly recommend Alex to anyone looking for an agent....
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5 Star Review
Jul 27,2018
By:
'happytenant'
Jul 27,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: E14
Lettings (as a Tenant)
Postcode: E14
0
people found
this helpful
I had an issue with my fridge noise as soon I as entered the new flat. He immediately sent an engineer out to help. Even tho the fridge doesn't have any problems I appreciate the effort to try to solve the matter....
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5 Star Review
Jul 19,2018
By:
'James'
Jul 19,2018
Services: Lettings (as a Tenant)
Rent PCM: £2000
Would you recommend?: Yes
Postcode: E14
Lettings (as a Tenant)
Rent PCM: £2000
Postcode: E14
0
people found
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Agent was swift to reply to emails, providing a good service. Transaction moved quickly and I have no negative comments....
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Comment on agent fees
Good
0
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“Very helpful, communicative and professional...”
5 Star Review
Jun 25,2018
By:
'Zeynep'
Jun 25,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SE1
Lettings (as a Tenant)
Postcode: SE1
0
people found
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Alex helped us with our new tenancy in 2018 and provided excellent service throughout the process. He made the effort to get in touch and respond to our queries including in the evenings and weekends. He was transparent and clear about all the processes required such ...
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Comment on agent fees
On the whole the fees are in line with the rest of the market, however there are some agencies which will combine the admin fees per property rather than per tenant.
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“Everything was just great....”
5 Star Review
Jun 01,2018
By:
'Sebastian'
Jun 01,2018
Services: Lettings (as a Tenant)
Rent PCM: £1083
Would you recommend?: Yes
Postcode: UB9
Lettings (as a Tenant)
Rent PCM: £1083
Postcode: UB9
0
people found
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Alex King turned out to be a professional in his job, he explained all the steps we must go through and everything went well. I'm glad I could work with an agent like Alex. thank you....
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Comment on agent fees
Very good.
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5 Star Review
May 31,2018
By:
'Simon'
May 31,2018
Services: Lettings (as a Landlord)
Rent PCM: £1550
Would you recommend?: Yes
Postcode: E15
Lettings (as a Landlord)
Rent PCM: £1550
Postcode: E15
0
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Alex was very efficient and has excellent communication skills. He also.doesn't bombard you with estate agent dross. Highly recommended...
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Comment on agent fees
Competitive
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“Royal Wharf - Alex King...”
5 Star Review
May 14,2018
By:
'Parthiv'
May 14,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: E16
Lettings (as a Tenant)
Postcode: E16
0
people found
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Alex King from the beginning was very easy to work with and helpful. Alex understood that I recently moved from overseas and wasn't too familiar with how things worked here.
He was patience throughout the entire process and assisted/answer all the questions I had (...
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Comment on agent fees
Fair
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5 Star Review
Mar 27,2018
By:
'Alex'
Mar 27,2018
Services: They manage our building
Would you recommend?: Yes
Postcode: E14
They manage our building
Postcode: E14
0
people found
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I was looking for my accommodation in London and I got in contact with Alex. He is really professional and helpful. He all us a lot and he provided us an exemplar service....
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Comment on agent fees
Good
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5 Star Review
Mar 19,2018
By:
'Stevens'
Mar 19,2018
Services: Lettings (as a Tenant)
Rent PCM: £1085
Would you recommend?: Yes
Postcode: UB9
Lettings (as a Tenant)
Rent PCM: £1085
Postcode: UB9
0
people found
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The whole process from viewing to moving in was completed in 6 days. Alex was helpful as was Callan. Answered all pur questions swiftly. He made the process a dream...
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Comment on agent fees
Normal
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“Callan Pang has been my property manager for two rental ......”
5 Star Review
Jan 19,2018
By:
'SM'
Jan 19,2018
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: EC1
Lettings (as a Landlord)
Postcode: EC1
0
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Callan Pang has been my property manager for two rental properties at Coopers for the last few years and his efficiency is, frankly, astonishing. He handles everything with utmost speed, accuracy and courtesy. Coopers overall are excellent and in Callan's commitment to the highest standards, ...
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Comment on agent fees
Very good value for money.
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“I definitely recommend this agency. Alex King went above and ......”
5 Star Review
Oct 30,2017
By:
'Greta'
Oct 30,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: W4
Lettings (as a Tenant)
Postcode: W4
0
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I definitely recommend this agency. Alex King went above and beyond to help us secure the property. Very professional and good knowledge about the area! I can't thank you enough for all your help !...
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Comment on agent fees
Good
0
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“Callan is really helpful and he always response on time ......”
5 Star Review
Oct 11,2017
By:
'Jianing'
Oct 11,2017
Services: Lettings (as a Tenant)
Rent PCM: £1175
Would you recommend?: Yes
Postcode: UB3
Lettings (as a Tenant)
Rent PCM: £1175
Postcode: UB3
0
people found
this helpful
Callan is really helpful and he always response on time when I sent him emails related to my issues. I really appreciate thatï¼Â...
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“Alex King helped me rent a flat in Whitechaple, and ......”
5 Star Review
Oct 10,2017
By:
'Muz'
Oct 10,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: E1
Lettings (as a Tenant)
Postcode: E1
0
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Alex King helped me rent a flat in Whitechaple, and he was very friendly, polite and professional with the service he offered....
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Comment on agent fees
good
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“Really on top of any problems that the tenants throw ......”
5 Star Review
Sep 25,2017
By:
'Simon'
Sep 25,2017
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: EC2
Lettings (as a Landlord)
Postcode: EC2
0
people found
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Really on top of any problems that the tenants throw their way. Knowing that they are there if you are out of the country is a big comfort. They are flexible and reliable....
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“Had a very good experience with Coopers. Andrew, Callan and ......”
4 Star Review
Sep 25,2017
By:
'matmas'
Sep 25,2017
Services: Lettings (as a Landlord)
Rent PCM: £1400
Would you recommend?: Yes
Postcode: W2
Lettings (as a Landlord)
Rent PCM: £1400
Postcode: W2
0
people found
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Had a very good experience with Coopers. Andrew, Callan and Alex all very helpful. Apartment has been rented through them for the last 2-3 years and their follow up is responsive and helpful. Would recommend....
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Comment on agent fees
very good value compared to other London agents
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