Fry & Kent Estate Agents
Portsmouth, PO5
2.4/5, 9 reviews
33% recommended
0% lettings valuation accuracy
33% lettings fee satisfaction
No company information

Opening Hours
Address

Fry & Kent Estate Agents
16 Marmion Road
Southsea,Portsmouth
Hampshire
PO5 2BA
023 9282 2400

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 0% 33% £600 £2,220
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 2 5 0 0 0 1 0 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
Latest Properties

No Properties

“great communication always...”

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Feb 01,2022
Minithumbup
By: 'Marcus'
Feb 01,2022
0 people found
this helpful
Always had a super quick and proactive experience with Fry and Kent. Always so attentive and supportive of any enquiry, both big and small....
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“Helpful & Friendly staff...”

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Feb 01,2022
Minithumbup
By: 'Helen Thompson'
Feb 01,2022
0 people found
this helpful
Extremely positive experience for us with Fry & Kent and all their staff. Very helpful at all times and never too much trouble for them. Would definitely recommend them....
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“Awful and rude...”

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Jan 31,2022
Minithumbdown
By: 'Unhappy customer'
Jan 31,2022
1 people found
this helpful
I want to give 0 stars. The staff in the Southsea office are so incredibly rude. When you make a complaint about the poor telephone manor the response is "Oh for god sake". I have never come across such a ride company. They give estate agents ...
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“Worst Estate Agent...”

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Jun 20,2020
Minithumbdown
By: 'Herb'
Jun 20,2020
1 people found
this helpful
Horrendous - repeatedly sent people into the property with no warning, major building work undertaken, lied to us about a parking space and tried to rinse every penny out of the deposit when leaving with no good reason. Staff don't have the capacity or can't ...
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By: Barry
Jun 22, 2020
View all comments (1)
We have a very simple complaints process that all our clients have access to and if you genuinely have a problem with any aspect of our service I'd ask you follow that. Our Staff fully respect tenants rights to quite enjoyment of their homes so it is very hard to believe this is a genuine post from a disgruntled customer. ...

“Terrible would not recommend to anyone...”

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Aug 21,2018
Minithumbdown
By: 'DisgruntledTenant'
Aug 21,2018
4 people found
this helpful
Advise to stay away from Fry and Kent at all costs, especially if students. Just like every other letting agent in the area they are here to make as much money off of you as possible with abhorrent service. The staff are all smiles and ...
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Comment on agent fees
Awful hundreds of pounds for nothing.
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“AVOID!...”

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May 18,2018
Minithumbdown
By: 'AVOID!'
May 18,2018
3 people found
this helpful
As both a landlord and tenant I know what good service looks like and this isn't it!! Appauling standards once you've paid your healthy deposit for references. A few choice examples: waiting ages for serious maintenance issues, (no washing machine for weeks, no heating in ...
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Comment on agent fees
Paid fees to rent, now of course against the law in recent legislation.
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“Absolutely appalling service received as a tenant. Weeks, sometimes months, ......”

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Oct 03,2017
Minithumbdown
By: 'Maria'
Oct 03,2017
3 people found
this helpful
Absolutely appalling service received as a tenant. Weeks, sometimes months, before action is taken on anything reported and very often a straight forward 'it's not our problem, so sort it out yourself'. I currently am without a cooker, without a gas fire, have damp in ...
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Comment on agent fees
I'm not exactly sure what they do charge fees for.
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“Not happy with the treatment I have received at this ......”

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Oct 11,2012
Minithumbdown
By: 'Disgruntled'
Oct 11,2012
2 people found
this helpful
Not happy with the treatment I have received at this branch. When I applied I was in a difficult situation between homes and required a swift process. As it turns out the staff were most unhelpful, contact was through email only and we had to ...
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“Lettings office in Marmion Road, Staff here are one step ......”

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Dec 30,2007
Minithumbup
By: 'simon'
Dec 30,2007
1 people found
this helpful
Lettings office in Marmion Road, Staff here are one step ahead and honesty a must Chap called Trevor extremley helpfull....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Fry & Kent Estate Agents, Portsmouth PO5 2BA



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