Crystal Palace, London, SE19
4.8/5, 266 reviews
95% recommended
96% sales valuation accuracy
96% sales fee satisfaction
93% lettings valuation accuracy
95% lettings fee satisfaction

Property Features

We’ve been selling and letting property in south east London for over 40 years. Our trusted team possess unrivalled knowledge and are committed to helping you achieve the best for you and your family. We don’t consider ourselves to be agents, with whom you have a transactional relationship, but ... show more We’ve been selling and letting property in south east London for over 40 years. Our trusted team possess unrivalled knowledge and are committed to helping you achieve the best for you and your family. We don’t consider ourselves to be agents, with whom you have a transactional relationship, but partners helping you fulfill your goals. We’re dedicated to helping you realise your ambitions and providing you with respectful, honest and expert service.
Here’s to a better future together.
Pedder | South East London's Premier Agent

Latest Reviews

View all Reviews 266
20th May 2024
reviewed by 'Mr V'
“Very friendly, efficient and always helpful.Samantha Wardell and Matthew Thomas did a great job of sourcing new tenants and ......”
14th May 2024
reviewed by 'Mike'
“I'd like to commend our property manager - Mr. Andrzej Szczepaniak. We live in Zambia so we obviously need an ......”
29th Apr 2024
reviewed by 'Natalie Eritha Douglas'
“Samantha has been very helpful in dealing with my enquires providing me with information and updates.Thankyou so much for ......”
25th Apr 2024
reviewed by 'Ryan'
“Samantha has been fantastic helping me find my new home. She understood our needs and found us the perfect place. ......”
10th Apr 2024
reviewed by 'L Coke'
“The team exhibited commendable responsiveness to all my inquiries and apprehensions, ensuring that no issue was left unaddressed. Their commitment ......”
10th Apr 2024
reviewed by 'Crystal Palace'
“I don't know what magic Pedder do, but a pattern in Crystal Palace is to see another estate agents sign ......”
Opening Hours
  • Monday: 08:45 - 18:00
  • Tuesday: 08:45 - 19:00
  • Wednesday: 08:45 - 18:00
  • Thursday: 08:45 - 18:00
  • Friday: 08:45 - 17:00
  • Saturday: 10:00 - 16:00
  • Sunday: Closed
Address

Pedder
Pissarro House, 77A Westow Hill
Crystal Palace,London
Greater London
SE19 1TX
020 8702 9333

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 96% 96% £236,440 £3,200,000
Lettings 93% 95% £900 £3,050
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
30 1 70 4 68 3 72 2 12 4
Areas covered
  • SE19
  • Crystal Palace
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
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Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

No Properties

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“All round excellent service...”

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Nov 09,2018
Minithumbup
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Bill
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Scott
By: 'G'
Nov 09,2018
3 people found
this helpful
I have used Pedder Crystal Palace on several occasions, and now across all their services. I first purchased my property with them in 2013, I used them to sell on my behalf in 2017 and most recently to find me a tenant for rental in 2018. Both Scott ...
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Comment on agent fees
Very reasonable and in line with, or slightly below, the competitors. They also offer discounts on fees for repeat business.
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“Great service!...”

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Nov 08,2018
Minithumbup
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Scott
By: 'Katie'
Nov 08,2018
4 people found
this helpful
Scott and the Pedder team were very helpful and attentive during our move. We felt we were in reliable hands and were there to answer any questions and resolve things quickly. Would definitely recommend this agent!...
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Comment on agent fees
Average fees, happy to pay them as they were efficient and felt as ease.
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“Great Letting Service...”

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Nov 08,2018
Minithumbup
By: 'Callum'
Nov 08,2018
0 people found
this helpful
Our letting search with Pedder was easier than any other agency in the area. The time they put in to understand your requirements and seek out the right properties is more than we got from any other agent....
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“Very pleased with Scotts' availabitily...”

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Oct 18,2018
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Scott
By: 'Rita'
Oct 18,2018
4 people found
this helpful
We are very satisfied that we chose Pedder. Our agent Scott was very kind, patient and always available to answer our calls and e-mails straight away which we really appreciated. He was clear and efficient in dealing with the letting procedures. For these reasons we ...
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“Neel Patel - Pedder Crystal Palace...”

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Oct 18,2018
Minithumbup
By: 'Hermona'
Oct 18,2018
3 people found
this helpful
Neel has been very helpful, available and professional throughout my whole renting process. He was able to find me a suitable apartment quickly, in the area where I was looking and for a really good price, making sure all would go through smoothly. He was ...
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Comment on agent fees
I believe the administration fee I paid has been worth the type of service I have received.
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“Very Dependable...”

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Sep 27,2018
Minithumbup
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Scott
By: 'Paul'
Sep 27,2018
3 people found
this helpful
As a 'semi-professional' landlord I have used Pedder in CP for several years to find tenants and also employed them for other ad-hoc matters. I invariably deal with Chloe and Scott and have always found them reliable, efficient, and friendly, and would have no hesitation ...
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Comment on agent fees
Fine
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“Very good service...”

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Aug 23,2018
Minithumbup
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By: 'Darren'
Aug 23,2018
3 people found
this helpful
Sold my flat in Crustal Palace in August 18. A difficult time to be selling but the team at Pedder did a good job of finding me a buyer when there weren't many of them around. Charles was my main point of contact and he was ...
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Comment on agent fees
Average for the market
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“Incredible work...”

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Aug 08,2018
Minithumbup
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Scott
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Bill
By: 'Spencer'
Aug 08,2018
4 people found
this helpful
Scott was absolutely amazing from the beginning. Dedicated to our cause, so efficient and by far the most helpful and friendly lettings manager I have come across. Thank you for making everything so easy for us....
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Comment on agent fees
good
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“Excellent Customer service from Scott Merralls at Pedder Crystal Palace...”

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Jul 27,2018
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Bill
By: 'Scott'
Jul 27,2018
4 people found
this helpful
Scott has honestly been amazing from the beginning, from having impeccable communication with us to quick replies and a genuinely nice guy. His pleasantness was felt every time you spoke to him. Always helpful with every question you had, no matter how many times you ...
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Comment on agent fees
Agent fees fair and affordable
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“Scott and Chloe are very supportive and professional. They always deliver....”

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Jul 03,2018
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By: 'Claire'
Jul 03,2018
4 people found
this helpful
As a landlord I totally tryst Chloe and Scott. They work very hard to find the right tenant and are reassuring. It is a shame that The account management team are very poor in communication and support... I have to chase to get responses, which ...
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Comment on agent fees
Fees are very good and competitive for landlord rental.
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“Pedders and especially Jenny Emerson at the Crystal Palace office ......”

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Feb 20,2018
Minithumbup
By: 'collins'
Feb 20,2018
2 people found
this helpful
Pedders and especially Jenny Emerson at the Crystal Palace office did a great job in selling our flat. Jenny is an excellent communicator who showed determination and tenacity throughout the selling process. She has a a very good future....
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“I have found the staff at their lettings agency rude ......”

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Jan 11,2018
Minithumbdown
By: 'Tenant'
Jan 11,2018
3 people found
this helpful
I have found the staff at their lettings agency rude and unscrupulous. We were on a rolling contract and agreed to a rent increase without quibbling. Peddlers trickled us into signing a fixed term agreement and charged us £120 for doing so. (This practice of charging ...
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Comment on agent fees
£120 for renewal fees to tenants and a host of other fees when you start a tenancy rip-off. They know they can get away with it because of the housing shortage in London.
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By: Rebecca Walmsley
Jan 12, 2018
View all comments (1)
Hi There, I was sorry to read your above email. Please contact me on [email protected] with more details and I will look into your complaint. I have spoken to the director of our property management team who had the following points; 1. The renewal fee is £100.00 + VAT (£120 INC VAT) per property not per tenant 2. Our fees are open and transparent and are among the most reasonable in the industry. We also do not charge for providing a reference like other agents do 3. They ar ...

“Really disappointed with Pedder. I sold my property through them ......”

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Sep 13,2016
Minithumbdown
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By: 'Upsydaisy'
Sep 13,2016
4 people found
this helpful
Really disappointed with Pedder. I sold my property through them but it seemed very much as if they were acting for the purchaser (who also wanted to rent my flat out post purchase) than for me. Huge conflict of interest. They only had one viewing ...
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Comment on agent fees
ok at 1.5% but am unsure now that I received the best price
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“We were extremely pleased with the outstanding service provided by ......”

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Aug 10,2016
Minithumbup
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By: 'Bill'
Aug 10,2016
1 people found
this helpful
We were extremely pleased with the outstanding service provided by Pedder Crystal palace branch. The marketing approach and communication provided was faultless and we were constantly kept in the loop. Thank you Bill, Lara & Nina...
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Comment on agent fees
Very pleased with the fees which were negotiated
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“We were very happy with the support we received from ......”

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Jul 15,2016
Minithumbup
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By: 'NG'
Jul 15,2016
1 people found
this helpful
We were very happy with the support we received from Pedder in selling our flat. They were extremely helpful in advising on pricing, thanks to which we achieved a very quick turnaround and a fair offer. There was no pressure at all to inflate the ...
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Comment on agent fees
Fair. More than competitive.
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“Do not use Pedder Crystal Palace as a vendor. It's ......”

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Apr 22,2016
Minithumbdown
By: 'TM'
Apr 22,2016
3 people found
this helpful
Do not use Pedder Crystal Palace as a vendor. It's as simple as that. They are aggressive and do not look after their client's interests. They value your property low to impress you with a quick sale, but they pressure you to reduce the price ...
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Comment on agent fees
Average fees, extremely bad and rude service.
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“I found Pedder deceitful and pushy from the start. Their ......”

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Dec 09,2015
Minithumbdown
By: 'Sophia'
Dec 09,2015
2 people found
this helpful
I found Pedder deceitful and pushy from the start. Their sales technique has ranged from sneakily prying (calling the estate agents we are selling through and asking them questions about us and trying to contact our mortgage provider to find out information about us) to ...
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“Pedder have shown a total lack of attention to detail, ......”

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Aug 20,2015
Minithumbdown
By: 'Marc'
Aug 20,2015
6 people found
this helpful
Pedder have shown a total lack of attention to detail, with staff responding to emails which I've tried to escalate via management structure, with totally stock answers, repeated from emails 2-3 weeks earlier. It shows that management don't really know what's going on and follow-up ...
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“I went yesterday with my sister at the Crystal Palace ......”

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Oct 10,2014
Minithumbdown
By: 'Mioara'
Oct 10,2014
2 people found
this helpful
I went yesterday with my sister at the Crystal Palace branch of the company in the attempt to receive an advice and to look for a place to rent within that area. We have been told to wait to speak with one of the members ...
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“What a farcical experience. Estate agent turned up to our ......”

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Feb 17,2014
Minithumbdown
By: 'CS'
Feb 17,2014
2 people found
this helpful
What a farcical experience. Estate agent turned up to our viewing late. And, bizarrely, hadn't brought keys with him so we couldn't view the flat at all. Whilst somewhat apologetic, he didn't seem hugely concerned that he had wasted our time by dragging us to ...
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“Firstly, and this isn't down to the particular branch, but ......”

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Nov 11,2013
Minithumbdown
By: 'N.'
Nov 11,2013
6 people found
this helpful
Firstly, and this isn't down to the particular branch, but the website is very poor and what you put in the search criteria appears to have no bearing on the results that are returned. Eventually gave up using the site. This wouldn't be so bad, ...
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“I found Pedder to be honest, efficient and fr......”

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Feb 02,2021
Minithumbup
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Bill
By: 'J'
Feb 02,2021
0 people found
this helpful
I found Pedder to be honest, efficient and friendly throughout the process of our sale. Nicole in particular was fantastic . We have now both bought and sold via Pedder and would throughly recommend....
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“Izabella was really good at keeping us inform......”

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Jan 30,2021
Minithumbup
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Izabella
By: 'Susie'
Jan 30,2021
0 people found
this helpful
Izabella was really good at keeping us informed throughout the whole purchase of our house. She was always quick to respond and we felt she was calm and very experienced which helped make the process less stressful....
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“I had the pleasure of booking Pedder Estates ......”

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Jan 27,2021
Minithumbup
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By: 'Ben'
Jan 27,2021
0 people found
this helpful
I had the pleasure of booking Pedder Estates to sell my flat in Penge and the team of Bill Russell and Nicole Jackson were brilliant in getting the sale done. Nicole also recommended a great solicitors who worked tirelessly to get the property sold before ...
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“My home buying experience with Pedder was exc......”

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Jan 04,2021
Minithumbup
By: 'lucinda'
Jan 04,2021
0 people found
this helpful
My home buying experience with Pedder was excellent from start to finish. My agent; Nicole was very eager to move things along quickly and efficiently for me and was able to answer any questions I had with ease. She made the buying of my first ...
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“Ion at Pedder Crystal Palace helped us naviga......”

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Dec 22,2020
Minithumbup
By: 'SS'
Dec 22,2020
0 people found
this helpful
Ion at Pedder Crystal Palace helped us navigate the sale of our flat. It was certainly not straightforward by any means and there were quite a few obstacles along the way, however he was professional throughout and worked tirelessly to keep things moving along. Would ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 12:09 PM 15/02/2023 by allAgents

Awards won by Pedder, London SE19 1TX



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Pedder

Branch - Crystal Palace, London, SE19

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