5 Star Review
Nov 12,2018
By:
'Aniel'
Nov 12,2018
Services: Lettings (as a Tenant)
Rent PCM: £1400
Would you recommend?: Yes
Postcode: SE20
Lettings (as a Tenant)
Rent PCM: £1400
Postcode: SE20
2
people found
this helpful
Our letting agents Scott and Chloe was very reactive and ready to reply to e-mail or to reply to phone.
We had a good experience renting our first flat with Pedder.
I do recommend them!...
read full review
Comment on agent fees
Correct
2
people found
this helpful
Was this helpful?
Yes
5 Star Review
Nov 12,2018
By:
'Sarah'
Nov 12,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SE21
Lettings (as a Tenant)
Postcode: SE21
0
people found
this helpful
Ellie went above and beyond to make sure I was happy with the repairs and kept me informed every step of the way. Perfect service...
read full review
Comment on agent fees
Good
0
people found
this helpful
Was this helpful?
Yes
5 Star Review
Nov 12,2018
By:
'Larry'
Nov 12,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SE21
Lettings (as a Tenant)
Postcode: SE21
0
people found
this helpful
Ellie has always been very helpful dealing with all maintenance and she is on the ball-very pleased. Great service...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Brilliant customer service!...”
5 Star Review
Nov 12,2018
By:
'Jane'
Nov 12,2018
Services: They manage our building
Would you recommend?: Yes
Postcode: SW14
They manage our building
Postcode: SW14
0
people found
this helpful
I have had the pleasure of dealing with Ellie. She is always extremely efficient and is also very knowledgable. Highly recommend!!...
read full review
0
people found
this helpful
Was this helpful?
Yes
5 Star Review
Nov 11,2018
By:
'Yvonne'
Nov 11,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SE21
Lettings (as a Tenant)
Postcode: SE21
1
people found
this helpful
Ellie has helped us on several occassions now when the property we are renting needed maintenance. She is very helpful and really does her best to get things sorted....
read full review
1
people found
this helpful
Was this helpful?
Yes
“All round excellent service...”
5 Star Review
Nov 09,2018
By:
'G'
Nov 09,2018
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: SE20
Lettings (as a Landlord)
Postcode: SE20
3
people found
this helpful
I have used Pedder Crystal Palace on several occasions, and now across all their services. I first purchased my property with them in 2013, I used them to sell on my behalf in 2017 and most recently to find me a tenant for rental in 2018. Both Scott ...
read full review
Comment on agent fees
Very reasonable and in line with, or slightly below, the competitors. They also offer discounts on fees for repeat business.
3
people found
this helpful
Was this helpful?
Yes
5 Star Review
Nov 08,2018
By:
'Katie'
Nov 08,2018
Services: Lettings (as a Tenant)
Rent PCM: £1350
Would you recommend?: Yes
Postcode: SE20
Lettings (as a Tenant)
Rent PCM: £1350
Postcode: SE20
4
people found
this helpful
Scott and the Pedder team were very helpful and attentive during our move. We felt we were in reliable hands and were there to answer any questions and resolve things quickly.
Would definitely recommend this agent!...
read full review
Comment on agent fees
Average fees, happy to pay them as they were efficient and felt as ease.
4
people found
this helpful
Was this helpful?
Yes
“Great Letting Service...”
5 Star Review
Nov 08,2018
By:
'Callum'
Nov 08,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SE19
Lettings (as a Tenant)
Postcode: SE19
0
people found
this helpful
Our letting search with Pedder was easier than any other agency in the area. The time they put in to understand your requirements and seek out the right properties is more than we got from any other agent....
read full review
0
people found
this helpful
Was this helpful?
Yes
“Very pleased with Scotts' availabitily...”
5 Star Review
Oct 18,2018
By:
'Rita'
Oct 18,2018
Services: Lettings (as a Tenant)
Rent PCM: £1250
Would you recommend?: Yes
Postcode: SE20
Lettings (as a Tenant)
Rent PCM: £1250
Postcode: SE20
4
people found
this helpful
We are very satisfied that we chose Pedder. Our agent Scott was very kind, patient and always available to answer our calls and e-mails straight away which we really appreciated. He was clear and efficient in dealing with the letting procedures. For these reasons we ...
read full review
4
people found
this helpful
Was this helpful?
Yes
“Neel Patel - Pedder Crystal Palace...”
5 Star Review
Oct 18,2018
By:
'Hermona'
Oct 18,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: CR0
Lettings (as a Tenant)
Postcode: CR0
3
people found
this helpful
Neel has been very helpful, available and professional throughout my whole renting process.
He was able to find me a suitable apartment quickly, in the area where I was looking and for a really good price, making sure all would go through smoothly.
He was ...
read full review
Comment on agent fees
I believe the administration fee I paid has been worth the type of service I have received.
3
people found
this helpful
Was this helpful?
Yes
5 Star Review
Sep 27,2018
By:
'Paul'
Sep 27,2018
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: SE19
Lettings (as a Landlord)
Postcode: SE19
3
people found
this helpful
As a 'semi-professional' landlord I have used Pedder in CP for several years to find tenants and also employed them for other ad-hoc matters. I invariably deal with Chloe and Scott and have always found them reliable, efficient, and friendly, and would have no hesitation ...
read full review
Comment on agent fees
Fine
3
people found
this helpful
Was this helpful?
Yes
4 Star Review
Aug 23,2018
By:
'Darren'
Aug 23,2018
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: SE19
Sales (as a Vendor)
Postcode: SE19
3
people found
this helpful
Sold my flat in Crustal Palace in August 18. A difficult time to be selling but the team at Pedder did a good job of finding me a buyer when there weren't many of them around. Charles was my main point of contact and he was ...
read full review
Comment on agent fees
Average for the market
3
people found
this helpful
Was this helpful?
Yes
5 Star Review
Aug 08,2018
By:
'Spencer'
Aug 08,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SE19
Lettings (as a Tenant)
Postcode: SE19
4
people found
this helpful
Scott was absolutely amazing from the beginning. Dedicated to our cause, so efficient and by far the most helpful and friendly lettings manager I have come across.
Thank you for making everything so easy for us....
read full review
Comment on agent fees
good
4
people found
this helpful
Was this helpful?
Yes
“Excellent Customer service from Scott Merralls at Pedder Crystal Palace...”
5 Star Review
Jul 27,2018
By:
'Scott'
Jul 27,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SE19
Lettings (as a Tenant)
Postcode: SE19
4
people found
this helpful
Scott has honestly been amazing from the beginning, from having impeccable communication with us to quick replies and a genuinely nice guy. His pleasantness was felt every time you spoke to him. Always helpful with every question you had, no matter how many times you ...
read full review
Comment on agent fees
Agent fees fair and affordable
4
people found
this helpful
Was this helpful?
Yes
“Scott and Chloe are very supportive and professional. They always deliver....”
4 Star Review
Jul 03,2018
By:
'Claire'
Jul 03,2018
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: BR3
Lettings (as a Landlord)
Postcode: BR3
4
people found
this helpful
As a landlord I totally tryst Chloe and Scott. They work very hard to find the right tenant and are reassuring. It is a shame that The account management team are very poor in communication and support... I have to chase to get responses, which ...
read full review
Comment on agent fees
Fees are very good and competitive for landlord rental.
4
people found
this helpful
Was this helpful?
Yes
“Pedders and especially Jenny Emerson at the Crystal Palace office ......”
5 Star Review
Feb 20,2018
By:
'collins'
Feb 20,2018
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode:
Sales (as a Vendor)
Postcode:
2
people found
this helpful
Pedders and especially Jenny Emerson at the Crystal Palace office did a great job in selling our flat. Jenny is an excellent communicator who showed determination and tenacity throughout the selling process. She has a a very good future....
read full review
2
people found
this helpful
Was this helpful?
Yes
“I have found the staff at their lettings agency rude ......”
1 Star Review
Jan 11,2018
By:
'Tenant'
Jan 11,2018
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: CR0
Lettings (as a Tenant)
Postcode: CR0
3
people found
this helpful
I have found the staff at their lettings agency rude and unscrupulous. We were on a rolling contract and agreed to a rent increase without quibbling. Peddlers trickled us into signing a fixed term agreement and charged us £120 for doing so. (This practice of charging ...
read full review
Comment on agent fees
£120 for renewal fees to tenants and a host of other fees when you start a tenancy rip-off. They know they can get away with it because of the housing shortage in London.
3
people found
this helpful
Was this helpful?
Yes
“Really disappointed with Pedder. I sold my property through them ......”
1 Star Review
Sep 13,2016
By:
'Upsydaisy'
Sep 13,2016
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: SE6
Sales (as a Vendor)
Postcode: SE6
4
people found
this helpful
Really disappointed with Pedder. I sold my property through them but it seemed very much as if they were acting for the purchaser (who also wanted to rent my flat out post purchase) than for me. Huge conflict of interest. They only had one viewing ...
read full review
Comment on agent fees
ok at 1.5% but am unsure now that I received the best price
4
people found
this helpful
Was this helpful?
Yes
“We were extremely pleased with the outstanding service provided by ......”
5 Star Review
Aug 10,2016
By:
'Bill'
Aug 10,2016
Services: Sales (as a Vendor)
Sold price: £353000
Would you recommend?: Yes
Postcode: SE20
Sales (as a Vendor)
Sold price: £353000
Postcode: SE20
1
people found
this helpful
We were extremely pleased with the outstanding service provided by Pedder Crystal palace branch. The marketing approach and communication provided was faultless and we were constantly kept in the loop. Thank you Bill, Lara & Nina...
read full review
Comment on agent fees
Very pleased with the fees which were negotiated
1
people found
this helpful
Was this helpful?
Yes
“We were very happy with the support we received from ......”
4 Star Review
Jul 15,2016
By:
'NG'
Jul 15,2016
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: SE19
Sales (as a Vendor)
Postcode: SE19
1
people found
this helpful
We were very happy with the support we received from Pedder in selling our flat. They were extremely helpful in advising on pricing, thanks to which we achieved a very quick turnaround and a fair offer. There was no pressure at all to inflate the ...
read full review
Comment on agent fees
Fair. More than competitive.
1
people found
this helpful
Was this helpful?
Yes
“Do not use Pedder Crystal Palace as a vendor. It's ......”
1 Star Review
Apr 22,2016
By:
'TM'
Apr 22,2016
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: SE19
Sales (as a Vendor)
Postcode: SE19
3
people found
this helpful
Do not use Pedder Crystal Palace as a vendor. It's as simple as that. They are aggressive and do not look after their client's interests. They value your property low to impress you with a quick sale, but they pressure you to reduce the price ...
read full review
Comment on agent fees
Average fees, extremely bad and rude service.
3
people found
this helpful
Was this helpful?
Yes
“I found Pedder deceitful and pushy from the start. Their ......”
1 Star Review
Dec 09,2015
By:
'Sophia'
Dec 09,2015
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode: SE19
Sales (as a Buyer)
Postcode: SE19
2
people found
this helpful
I found Pedder deceitful and pushy from the start. Their sales technique has ranged from sneakily prying (calling the estate agents we are selling through and asking them questions about us and trying to contact our mortgage provider to find out information about us) to ...
read full review
2
people found
this helpful
Was this helpful?
Yes
“Pedder have shown a total lack of attention to detail, ......”
1 Star Review
Aug 20,2015
By:
'Marc'
Aug 20,2015
Services: Lettings (as a Tenant)
Rent PCM: £1450
Would you recommend?: No
Postcode: SE21
Lettings (as a Tenant)
Rent PCM: £1450
Postcode: SE21
6
people found
this helpful
Pedder have shown a total lack of attention to detail, with staff responding to emails which I've tried to escalate via management structure, with totally stock answers, repeated from emails 2-3 weeks earlier. It shows that management don't really know what's going on and follow-up ...
read full review
6
people found
this helpful
Was this helpful?
Yes
“I went yesterday with my sister at the Crystal Palace ......”
1 Star Review
Oct 10,2014
By:
'Mioara'
Oct 10,2014
Services: Lettings (Prospective customer)
Rent PCM: £1000
Would you recommend?: No
Postcode: CRYS
Lettings (Prospective customer)
Rent PCM: £1000
Postcode: CRYS
2
people found
this helpful
I went yesterday with my sister at the Crystal Palace branch of the company in the attempt to receive an advice and to look for a place to rent within that area. We have been told to wait to speak with one of the members ...
read full review
2
people found
this helpful
Was this helpful?
Yes
“What a farcical experience. Estate agent turned up to our ......”
1 Star Review
Feb 17,2014
By:
'CS'
Feb 17,2014
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: SE27
Sales (Prospective customer)
Postcode: SE27
2
people found
this helpful
What a farcical experience. Estate agent turned up to our viewing late. And, bizarrely, hadn't brought keys with him so we couldn't view the flat at all. Whilst somewhat apologetic, he didn't seem hugely concerned that he had wasted our time by dragging us to ...
read full review
2
people found
this helpful
Was this helpful?
Yes
“Firstly, and this isn't down to the particular branch, but ......”
2 Star Review
Nov 11,2013
By:
'N.'
Nov 11,2013
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: SE19
Lettings (Prospective customer)
Postcode: SE19
6
people found
this helpful
Firstly, and this isn't down to the particular branch, but the website is very poor and what you put in the search criteria appears to have no bearing on the results that are returned. Eventually gave up using the site. This wouldn't be so bad, ...
read full review
6
people found
this helpful
Was this helpful?
Yes
“I found Pedder to be honest, efficient and fr......”
5 Star Review
Feb 02,2021
By:
'J'
Feb 02,2021
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: SE27
Sales (as a Vendor)
Postcode: SE27
0
people found
this helpful
I found Pedder to be honest, efficient and friendly throughout the process of our sale. Nicole in particular was fantastic . We have now both bought and sold via Pedder and would throughly recommend....
read full review
0
people found
this helpful
Was this helpful?
Yes
“Izabella was really good at keeping us inform......”
5 Star Review
Jan 30,2021
By:
'Susie'
Jan 30,2021
Services: Sales (as a Buyer)
Sold price: £600000
Would you recommend?: Yes
Postcode: SE25
Sales (as a Buyer)
Sold price: £600000
Postcode: SE25
0
people found
this helpful
Izabella was really good at keeping us informed throughout the whole purchase of our house. She was always quick to respond and we felt she was calm and very experienced which helped make the process less stressful....
read full review
0
people found
this helpful
Was this helpful?
Yes
“I had the pleasure of booking Pedder Estates ......”
5 Star Review
Jan 27,2021
By:
'Ben'
Jan 27,2021
Services: Lettings (as a Landlord)
Rent PCM: £385000
Would you recommend?: Yes
Postcode: SE20
Lettings (as a Landlord)
Rent PCM: £385000
Postcode: SE20
0
people found
this helpful
I had the pleasure of booking Pedder Estates to sell my flat in Penge and the team of Bill Russell and Nicole Jackson were brilliant in getting the sale done. Nicole also recommended a great solicitors who worked tirelessly to get the property sold before ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“My home buying experience with Pedder was exc......”
5 Star Review
Jan 04,2021
By:
'lucinda'
Jan 04,2021
Services: Sales (as a Buyer)
Sold price: £325000
Would you recommend?: Yes
Postcode: SE19
Sales (as a Buyer)
Sold price: £325000
Postcode: SE19
0
people found
this helpful
My home buying experience with Pedder was excellent from start to finish.
My agent; Nicole was very eager to move things along quickly and efficiently for me and was able to answer any questions I had with ease. She made the buying of my first ...
read full review
0
people found
this helpful
Was this helpful?
Yes