87% sales valuation accuracy
93% sales fee satisfaction
Established in 1990, Prospect Estate Agency is a multi-Award Winning Agency that uses an innovative, modern approach to estate agency, combined with a friendly and efficient service that allows us to remain at the forefront of the market. We offer Sales, Lettings, Property Management, Mortgages and Surveyors all under one roof! ...
show more
Established in 1990, Prospect Estate Agency is a multi-Award Winning Agency that uses an innovative, modern approach to estate agency, combined with a friendly and efficient service that allows us to remain at the forefront of the market. We offer Sales, Lettings, Property Management, Mortgages and Surveyors all under one roof! This combination of services and our dedication to customer service throughout our 9 local offices, has resulted in us being awarded Best Estate Agency in Berkshire and Best Lettings Agent in the UK at the UK Property Awards for two years running as well as Best International Lettings Agency for 2015/16!
To register with us, or to arrange a free, no obligation sales or rental valuation, visit www.prospect.co.uk
To register with us, or to arrange a free, no obligation sales or rental valuation, visit www.prospect.co.uk
Latest Reviews
10th Feb 2023
reviewed by 'Sharon'
22nd Dec 2020
reviewed by 'Dorota'
25th Feb 2020
reviewed by 'peter'
11th Jul 2019
reviewed by 'Philippa'
13th May 2019
reviewed by 'almostatenant'
Opening Hours
Address
Prospect Estate Agency
36 High Street
Bracknell
Berkshire
RG12 1LL
01344 869 169
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 87% | 93% | £60,000 | £485,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 83 | 2 | 250 | 12 | 75 | 5 | 79 | 0 | 17 | 4 |
Areas covered
- RG12
- Bracknell
- RG42
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Images & Videos
Dec 02,2015
Dec 02,2015
0
people found
this helpful
this helpful
Really friendly staff, and always able to accommodate our requests. They always were able to let us view the property when we wanted, and were very helpful in answering all of our questions and dealing with the landlord...
read full review
read full review
Comment on agent fees
The fees were a little steep, but nothing drastic
Was this helpful?
Yes
Yes
Dec 10, 2015
View all comments
(1)
Thank you for the five stars ...
Nov 18,2015
Nov 18,2015
0
people found
this helpful
this helpful
I am very satisfied with the service from Prospect in Bracknell, in particular Laney Thompson, who has been very professional with a great sense of humour. The process has been seemless from property purchase through to finding a tennant and organising the check in.
Great ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 18, 2015
View all comments
(1)
Thank you for the five stars. ...
Nov 13,2015
Nov 13,2015
0
people found
this helpful
this helpful
Shannon was very efficient and thorough in dealing with our tenancy agreement and requirements. Quick responses to every contact and great intermediary in dealing with the land lady on our request for TV points in the 2nd bedroom room. Honest and efficient. Thanks...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 18, 2015
View all comments
(1)
Thank you for the positive comments. ...
Nov 12,2015
Nov 12,2015
0
people found
this helpful
this helpful
Shannon was really helpful with every part of the process. She helped us with our references and always kept us to date with everything that was happening....
read full review
read full review
Comment on agent fees
The fees have increased a lot since we last rented with this agent so I was a bit suprised at the costs involved
Was this helpful?
Yes
Yes
Nov 18, 2015
View all comments
(1)
Thank you for the five stars. ...
Nov 03,2015
Nov 03,2015
1
people found
this helpful
this helpful
Prospect were fantastic throughout the process, adapting to my changing needs, and my found a property that met my specific demands. They were flexible, and a pleasure to work with. I worked with more than one agency when trying to find a property, and Prospect ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 18, 2015
View all comments
(1)
Thank you for the positive comments. ...
Oct 29,2015
Oct 29,2015
0
people found
this helpful
this helpful
Olivia went over and above our expectations. She was helpful with our situation as first time tenants and was available to answer any of our questions.
We have had a really nice experience and it has helped to make everything easier than we were thinking ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 30, 2015
View all comments
(1)
Thank you for sharing your 'really nice experience' with Olivia and thank you for the five stars. ...
Oct 28,2015
Oct 28,2015
0
people found
this helpful
this helpful
Olivia called with prospective properties to rent as soon as they became available. All questions and queries were answered in great time.
We were made to feel welcome and at ease.
Great customer service....
read full review
read full review
Was this helpful?
Yes
Yes
Oct 29, 2015
View all comments
(1)
Thank you for sharing your experience. ...
Oct 21,2015
Oct 21,2015
0
people found
this helpful
this helpful
Donna was the only person in Prospect to make time for me, to contact me, update me and help me with any issues. The sales team had not bothered to contact me at all regarding my sale. Donna always returned calls, left voicemail or/and ...
read full review
read full review
What agent could do to change your mind?
I don't really know what I have paid for.....!Attached Filesnbsp;
Comment on agent fees
I don't really know what I have paid for.....!
Was this helpful?
Yes
Yes
Oct 27, 2015
View all comments
(1)
Thank you for the five stars. ...
Oct 20,2015
Oct 20,2015
0
people found
this helpful
this helpful
HI,i am manju.and i just moved to bracknell from london, first of all i have to give a big thanks to Olivia Russell who work in the prospect in bracknell.me and my wife went to few other state agencies to find a ...
read full review
read full review
Comment on agent fees
it will be good and fair for land lord and tenet
Was this helpful?
Yes
Yes
Oct 20, 2015
View all comments
(1)
Thank you for sharing your very positive experience with Olivia in Bracknell. ...
Oct 19,2015
Oct 19,2015
0
people found
this helpful
this helpful
I dealt with Shannon when moving in to my new flat. All correspondence and conversations with Shannon were timely and self-explanatory and, when needed, she was always willing to help to assist me in securing the new tenancy.
An extremely pleasant lady and very knowledgeable ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 20, 2015
View all comments
(1)
Thank you for the five star review ...
Oct 15,2015
Oct 15,2015
0
people found
this helpful
this helpful
They were very helpful, they came back to me very quickly when I inquired into properties and arranged for viewings straight away if the properties were appropriate. I was looking for a property that would allow a dog and they did all the research for ...
read full review
read full review
Comment on agent fees
Their fee's were less than some of the other agency's that I looked into.
Was this helpful?
Yes
Yes
Oct 19, 2015
View all comments
(1)
Thank you for the recommendation ...
Oct 06,2015
Oct 06,2015
0
people found
this helpful
this helpful
I am happy with the help and support from both the sales and lettings team in the purchase and rental of our property. The letting of the property has been done extremely quick and we have been kept up to date in each step. Would ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 07, 2015
View all comments
(1)
Thank you for the five stars and the recommendation. ...
Oct 05,2015
Oct 05,2015
0
people found
this helpful
this helpful
Very glad that Shannon was onboard as she is a key figure in the Lettings team at Prospects, always answers emails and telephone calls promptly I a polite friendly and respectful manner.
Shannon has developed a sound breadth of knowledge in this business liaises well ...
read full review
read full review
Comment on agent fees
Negotiated a reduction for multiple properties, grateful for that.
Was this helpful?
Yes
Yes
Oct 05, 2015
View all comments
(1)
Thank you for the comments and the five stars. ...
Oct 01,2015
Oct 01,2015
0
people found
this helpful
this helpful
Olivia was friendly and efficient in moving me in. Good service I would use again as well as recommend to others....
read full review
read full review
Was this helpful?
Yes
Yes
Oct 05, 2015
View all comments
(1)
We look forward to helping you again. ...
Oct 01,2015
Oct 01,2015
0
people found
this helpful
this helpful
My partner and I were helped by Olivia during our search for a new home and she was helpful at every stage. She showed us a couple of properties over the course of a few weeks until the right one came up and it was ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 05, 2015
View all comments
(1)
Thank you for the recommendation. ...
Oct 01,2015
Oct 01,2015
0
people found
this helpful
this helpful
I recently moved into a room I love, in a nice area with great housemates and it was all because of Tom and Olivia helping me out of an unfortunate situation. It does take a week to move in (I would have preferred a it ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 05, 2015
View all comments
(1)
Thank you for the five stars. ...
Oct 01,2015
Oct 01,2015
0
people found
this helpful
this helpful
5 stars to Olivia at the Bracknell office. She arranged the viewing for us the same day and has explained everything in detail so we are completely aware of the progress at each stage. She is very friendly and a pleasure to deal with. Tom showed ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 05, 2015
View all comments
(1)
Thank you for the positive comments ...
Oct 01,2015
Oct 01,2015
0
people found
this helpful
this helpful
Olivia Russel was really helpfull at my first wiew. She is wery nice every time when I visit her in the office. I'm hungarian so my english is poorly, but she is wery patient and kind with me....
read full review
read full review
Was this helpful?
Yes
Yes
Oct 05, 2015
View all comments
(1)
Thank you for the five stars. ...
Oct 01,2015
Oct 01,2015
0
people found
this helpful
this helpful
Olivia was fantastic from day one. She really helped us find the perfect family home that ticked all the right boxes. She was fantastic at responding to emails and kept us updated with everything we needed to know. I would completely recommend Olivia for her ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 05, 2015
View all comments
(1)
Thank you for the five star review. ...
Oct 01,2015
Oct 01,2015
0
people found
this helpful
this helpful
Olivia was extremely enthusiastic when my partner and I first attended looking for rented property. Olivia made us feel welcome and has been in constant contact throughout the process. She has helped out with a few issues without hesitation and is very efficient. At this ...
read full review
read full review
Comment on agent fees
I was told total fees up front at the start, no hidden costs
Was this helpful?
Yes
Yes
Oct 05, 2015
View all comments
(1)
Thank you for the recommendation and the five stars. ...
Oct 01,2015
Oct 01,2015
0
people found
this helpful
this helpful
Having tried two other local agencies unsuccessfully, I was very pleased with the speed, coverage and follow up Prospect staff were in sourcing new tenants without any void periods.
Their service before, during and after rental was very professional and friendly. No hidden pressure or ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 05, 2015
View all comments
(1)
Thank you for the five star review ...
Oct 01,2015
Oct 01,2015
0
people found
this helpful
this helpful
first time of selling a house. David started the ball rolling very efficiently with getting the property on line. Colin then took over and controlled everything. Although I was a little impatient and made a few calls to him he handled them extremely well. the ...
read full review
read full review
Comment on agent fees
1.8% is a bit steep. Had I gone for more than 1 estate agent I feel sure this would have come down.
Was this helpful?
Yes
Yes
Oct 05, 2015
View all comments
(1)
Thank you for the positive comments. ...
Sep 30,2015
Sep 30,2015
0
people found
this helpful
this helpful
Tom and Olivia are awesome! If the quality of a firm`s employee is an indication of future success , than Prospect has a very bright future....
read full review
read full review
Was this helpful?
Yes
Yes
Sep 30, 2015
View all comments
(1)
Thank you for sharing your comments. ...
Sep 30,2015
Sep 30,2015
0
people found
this helpful
this helpful
I purchased the property from South Africa without viewing the property, although my cousin had viewed the property.
I had no input whatsoever in finding tenants for the property, this was carried out by Olivia and even when I was not keen on several prospective ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 30,2015
Sep 30,2015
0
people found
this helpful
this helpful
It was my first time renting and Oliva was happy to answer any questions I had. The room was nice too, modern and clean so was very pleased.thanks and all the best...
read full review
read full review
Comment on agent fees
They were high
Was this helpful?
Yes
Yes
Sep 30, 2015
View all comments
(1)
Thank you for the five stars. ...
Sep 30,2015
Sep 30,2015
0
people found
this helpful
this helpful
In my case, I needed to view, arrange and move into a property within 2 weeks. At first, I thought this wouldn't be possible, however, Prospect and Shannon allowed me to be able to move in, so that I was able to start my first day ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 30, 2015
View all comments
(1)
Thank you for sharing your experience and for recommending us. ...
Sep 30,2015
Sep 30,2015
0
people found
this helpful
this helpful
Pros:
Staff was proactive with viewing appointment and processing the application, follows up and update, good problem solving and improvise with alternatives to speed-up the process (eg. bank payment, prof of address).
Cons:
It takes 1 week to process letting application, State Agent needs to find ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 30, 2015
View all comments
(1)
Thank you for the comments ...
Sep 30,2015
Sep 30,2015
0
people found
this helpful
this helpful
Very prompt and helpful and was always happy to answer any questions I had. At this stage she has made everything as stress free as possible...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 30, 2015
View all comments
(1)
Thank you for the positive review. ...
Sep 29,2015
Sep 29,2015
0
people found
this helpful
this helpful
Very helpful in capturing our requirements, needed to find a property that would accept a cat, and providing details of suitable properties. The references/contract was handled electronically and very easy to complete....
read full review
read full review
Was this helpful?
Yes
Yes
Sep 30, 2015
View all comments
(1)
Thank you for sharing your comments. ...
Sep 29,2015
Sep 29,2015
0
people found
this helpful
this helpful
Olivia was brilliant, we were so lucky to found her! We are moving this week. Again thank you Olivia for your excellent job...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 30, 2015
View all comments
(1)
Thank you for the positive comments ...
Ricky
(41)
Jake
(28)
Laney
(26)
Matteo
(26)
Jordan
(24)
Darren
(22)
Tom
(21)
Colin
(8)
Callum
(2)
Manvinder
(0)
Fenella
(0)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 10:11 AM 14/01/2016 by allAgents
