“Really friendly staff, and always able to accommodate our requests. ......”
5 Star Review
Dec 02,2015
By:
'Michael'
Dec 02,2015
Services: Lettings (as a Tenant)
Rent PCM: £960
Would you recommend?: Yes
Postcode: RG12
Lettings (as a Tenant)
Rent PCM: £960
Postcode: RG12
0
people found
this helpful
Really friendly staff, and always able to accommodate our requests. They always were able to let us view the property when we wanted, and were very helpful in answering all of our questions and dealing with the landlord...
read full review
Comment on agent fees
The fees were a little steep, but nothing drastic
0
people found
this helpful
Was this helpful?
Yes
“I am very satisfied with the service from Prospect in ......”
5 Star Review
Nov 18,2015
By:
'AM'
Nov 18,2015
Services: Lettings (as a Landlord)
Rent PCM: £1100
Would you recommend?: Yes
Postcode: RG42
Lettings (as a Landlord)
Rent PCM: £1100
Postcode: RG42
0
people found
this helpful
I am very satisfied with the service from Prospect in Bracknell, in particular Laney Thompson, who has been very professional with a great sense of humour. The process has been seemless from property purchase through to finding a tennant and organising the check in.
Great ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Shannon was very efficient and thorough in dealing with our ......”
4 Star Review
Nov 13,2015
By:
'Sarah'
Nov 13,2015
Services: Lettings (as a Tenant)
Rent PCM: £950
Would you recommend?: Yes
Postcode: RG12
Lettings (as a Tenant)
Rent PCM: £950
Postcode: RG12
0
people found
this helpful
Shannon was very efficient and thorough in dealing with our tenancy agreement and requirements. Quick responses to every contact and great intermediary in dealing with the land lady on our request for TV points in the 2nd bedroom room. Honest and efficient. Thanks...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Shannon was really helpful with every part of the process. ......”
5 Star Review
Nov 12,2015
By:
'Rachel'
Nov 12,2015
Services: Lettings (as a Tenant)
Rent PCM: £1200
Would you recommend?: Yes
Postcode: RG12
Lettings (as a Tenant)
Rent PCM: £1200
Postcode: RG12
0
people found
this helpful
Shannon was really helpful with every part of the process. She helped us with our references and always kept us to date with everything that was happening....
read full review
Comment on agent fees
The fees have increased a lot since we last rented with this agent so I was a bit suprised at the costs involved
0
people found
this helpful
Was this helpful?
Yes
“Prospect were fantastic throughout the process, adapting to my changing ......”
5 Star Review
Nov 03,2015
By:
'AdamW'
Nov 03,2015
Services: Lettings (as a Tenant)
Rent PCM: £1000
Would you recommend?: Yes
Postcode: RG12
Lettings (as a Tenant)
Rent PCM: £1000
Postcode: RG12
1
people found
this helpful
Prospect were fantastic throughout the process, adapting to my changing needs, and my found a property that met my specific demands. They were flexible, and a pleasure to work with. I worked with more than one agency when trying to find a property, and Prospect ...
read full review
1
people found
this helpful
Was this helpful?
Yes
“Olivia went over and above our expectations. She was helpful ......”
5 Star Review
Oct 29,2015
By:
'George'
Oct 29,2015
Services: Lettings (as a Tenant)
Rent PCM: £795
Would you recommend?: Yes
Postcode: RG12
Lettings (as a Tenant)
Rent PCM: £795
Postcode: RG12
0
people found
this helpful
Olivia went over and above our expectations. She was helpful with our situation as first time tenants and was available to answer any of our questions.
We have had a really nice experience and it has helped to make everything easier than we were thinking ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Olivia called with prospective properties to rent as soon as ......”
5 Star Review
Oct 28,2015
By:
'Darby'
Oct 28,2015
Services: Lettings (as a Tenant)
Rent PCM: £1050
Would you recommend?: Yes
Postcode: RG42
Lettings (as a Tenant)
Rent PCM: £1050
Postcode: RG42
0
people found
this helpful
Olivia called with prospective properties to rent as soon as they became available. All questions and queries were answered in great time.
We were made to feel welcome and at ease.
Great customer service....
read full review
0
people found
this helpful
Was this helpful?
Yes
“Donna was the only person in Prospect to make time ......”
5 Star Review
Oct 21,2015
By:
'svarnell'
Oct 21,2015
Services: Sales (as a Vendor)
Sold price: £125000
Would you recommend?: No
Postcode: RG12
Sales (as a Vendor)
Sold price: £125000
Postcode: RG12
0
people found
this helpful
Donna was the only person in Prospect to make time for me, to contact me, update me and help me with any issues. The sales team had not bothered to contact me at all regarding my sale. Donna always returned calls, left voicemail or/and ...
read full review
What agent could do to change your mind?
I don't really know what I have paid for.....!
Attached Filesnbsp;
Comment on agent fees
I don't really know what I have paid for.....!
0
people found
this helpful
Was this helpful?
Yes
“HI,i am manju.and i just moved to bracknell ......”
5 Star Review
Oct 20,2015
By:
'manju'
Oct 20,2015
Services: Lettings (as a Tenant)
Rent PCM: £795
Would you recommend?: Yes
Postcode: RG12
Lettings (as a Tenant)
Rent PCM: £795
Postcode: RG12
0
people found
this helpful
HI,i am manju.and i just moved to bracknell from london, first of all i have to give a big thanks to Olivia Russell who work in the prospect in bracknell.me and my wife went to few other state agencies to find a ...
read full review
Comment on agent fees
it will be good and fair for land lord and tenet
0
people found
this helpful
Was this helpful?
Yes
“I dealt with Shannon when moving in to my new ......”
5 Star Review
Oct 19,2015
By:
'Shannon'
Oct 19,2015
Services: Lettings (as a Tenant)
Rent PCM: £1150
Would you recommend?: Yes
Postcode: RG42
Lettings (as a Tenant)
Rent PCM: £1150
Postcode: RG42
0
people found
this helpful
I dealt with Shannon when moving in to my new flat. All correspondence and conversations with Shannon were timely and self-explanatory and, when needed, she was always willing to help to assist me in securing the new tenancy.
An extremely pleasant lady and very knowledgeable ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“They were very helpful, they came back to me very ......”
5 Star Review
Oct 15,2015
By:
'Caz'
Oct 15,2015
Services: Lettings (as a Tenant)
Rent PCM: £1050
Would you recommend?: Yes
Postcode: RG42
Lettings (as a Tenant)
Rent PCM: £1050
Postcode: RG42
0
people found
this helpful
They were very helpful, they came back to me very quickly when I inquired into properties and arranged for viewings straight away if the properties were appropriate. I was looking for a property that would allow a dog and they did all the research for ...
read full review
Comment on agent fees
Their fee's were less than some of the other agency's that I looked into.
0
people found
this helpful
Was this helpful?
Yes
“I am happy with the help and support from both ......”
5 Star Review
Oct 06,2015
By:
'Terri'
Oct 06,2015
Services: Lettings (as a Landlord)
Sold price: £148
Would you recommend?: Yes
Postcode: RG42
Lettings (as a Landlord)
Sold price: £148
Postcode: RG42
0
people found
this helpful
I am happy with the help and support from both the sales and lettings team in the purchase and rental of our property. The letting of the property has been done extremely quick and we have been kept up to date in each step. Would ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Very glad that Shannon was onboard as she is a ......”
5 Star Review
Oct 05,2015
By:
'Peter'
Oct 05,2015
Services: Lettings (as a Landlord)
Rent PCM: £1050
Would you recommend?: Yes
Postcode: RG12
Lettings (as a Landlord)
Rent PCM: £1050
Postcode: RG12
0
people found
this helpful
Very glad that Shannon was onboard as she is a key figure in the Lettings team at Prospects, always answers emails and telephone calls promptly I a polite friendly and respectful manner.
Shannon has developed a sound breadth of knowledge in this business liaises well ...
read full review
Comment on agent fees
Negotiated a reduction for multiple properties, grateful for that.
0
people found
this helpful
Was this helpful?
Yes
“Olivia was friendly and efficient in moving me in. Good ......”
5 Star Review
Oct 01,2015
By:
'Kris'
Oct 01,2015
Services: Lettings (as a Tenant)
Rent PCM: £475
Would you recommend?: Yes
Postcode: RG12
Lettings (as a Tenant)
Rent PCM: £475
Postcode: RG12
0
people found
this helpful
Olivia was friendly and efficient in moving me in. Good service I would use again as well as recommend to others....
read full review
0
people found
this helpful
Was this helpful?
Yes
“My partner and I were helped by Olivia during our ......”
5 Star Review
Oct 01,2015
By:
'J'
Oct 01,2015
Services: Lettings (as a Tenant)
Rent PCM: £750
Would you recommend?: Yes
Postcode: 750
Lettings (as a Tenant)
Rent PCM: £750
Postcode: 750
0
people found
this helpful
My partner and I were helped by Olivia during our search for a new home and she was helpful at every stage. She showed us a couple of properties over the course of a few weeks until the right one came up and it was ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“I recently moved into a room I love, in a ......”
5 Star Review
Oct 01,2015
By:
'Chris'
Oct 01,2015
Services: Lettings (as a Tenant)
Rent PCM: £600
Would you recommend?: Yes
Postcode: RG42
Lettings (as a Tenant)
Rent PCM: £600
Postcode: RG42
0
people found
this helpful
I recently moved into a room I love, in a nice area with great housemates and it was all because of Tom and Olivia helping me out of an unfortunate situation. It does take a week to move in (I would have preferred a it ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“5 stars to Olivia at the Bracknell office. She arranged the ......”
5 Star Review
Oct 01,2015
By:
'Alice'
Oct 01,2015
Services: Lettings (as a Tenant)
Rent PCM: £1000
Would you recommend?: Yes
Postcode: RG12
Lettings (as a Tenant)
Rent PCM: £1000
Postcode: RG12
0
people found
this helpful
5 stars to Olivia at the Bracknell office. She arranged the viewing for us the same day and has explained everything in detail so we are completely aware of the progress at each stage. She is very friendly and a pleasure to deal with. Tom showed ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Olivia Russel was really helpfull at my first wiew. She ......”
5 Star Review
Oct 01,2015
By:
'Judit'
Oct 01,2015
Services: Lettings (as a Tenant)
Rent PCM: £800
Would you recommend?: Yes
Postcode: RG12
Lettings (as a Tenant)
Rent PCM: £800
Postcode: RG12
0
people found
this helpful
Olivia Russel was really helpfull at my first wiew. She is wery nice every time when I visit her in the office. I'm hungarian so my english is poorly, but she is wery patient and kind with me....
read full review
0
people found
this helpful
Was this helpful?
Yes
“Olivia was fantastic from day one. She really helped us ......”
5 Star Review
Oct 01,2015
By:
'Simone.Osborne'
Oct 01,2015
Services: Lettings (as a Tenant)
Rent PCM: £1200
Would you recommend?: Yes
Postcode: RG12
Lettings (as a Tenant)
Rent PCM: £1200
Postcode: RG12
0
people found
this helpful
Olivia was fantastic from day one. She really helped us find the perfect family home that ticked all the right boxes. She was fantastic at responding to emails and kept us updated with everything we needed to know. I would completely recommend Olivia for her ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Olivia was extremely enthusiastic when my partner and I first ......”
5 Star Review
Oct 01,2015
By:
'Chris'
Oct 01,2015
Services: Lettings (as a Tenant)
Rent PCM: £1200
Would you recommend?: Yes
Postcode: RG12
Lettings (as a Tenant)
Rent PCM: £1200
Postcode: RG12
0
people found
this helpful
Olivia was extremely enthusiastic when my partner and I first attended looking for rented property. Olivia made us feel welcome and has been in constant contact throughout the process. She has helped out with a few issues without hesitation and is very efficient. At this ...
read full review
Comment on agent fees
I was told total fees up front at the start, no hidden costs
0
people found
this helpful
Was this helpful?
Yes
“Having tried two other local agencies unsuccessfully, I was very ......”
5 Star Review
Oct 01,2015
By:
'S'
Oct 01,2015
Services: Lettings (as a Landlord)
Rent PCM: £2350
Would you recommend?: Yes
Postcode: RG42
Lettings (as a Landlord)
Rent PCM: £2350
Postcode: RG42
0
people found
this helpful
Having tried two other local agencies unsuccessfully, I was very pleased with the speed, coverage and follow up Prospect staff were in sourcing new tenants without any void periods.
Their service before, during and after rental was very professional and friendly. No hidden pressure or ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“first time of selling a house. David started the ball ......”
4 Star Review
Oct 01,2015
By:
'graham'
Oct 01,2015
Services: Sales (as a Vendor)
Sold price: £275000
Would you recommend?: Yes
Postcode: RG12
Sales (as a Vendor)
Sold price: £275000
Postcode: RG12
0
people found
this helpful
first time of selling a house. David started the ball rolling very efficiently with getting the property on line. Colin then took over and controlled everything. Although I was a little impatient and made a few calls to him he handled them extremely well. the ...
read full review
Comment on agent fees
1.8% is a bit steep. Had I gone for more than 1 estate agent I feel sure this would have come down.
0
people found
this helpful
Was this helpful?
Yes
“Tom and Olivia are awesome! If the quality of a ......”
5 Star Review
Sep 30,2015
By:
'Lilov'
Sep 30,2015
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: RG12
Lettings (as a Tenant)
Postcode: RG12
0
people found
this helpful
Tom and Olivia are awesome! If the quality of a firm`s employee is an indication of future success , than Prospect has a very bright future....
read full review
0
people found
this helpful
Was this helpful?
Yes
“I purchased the property from South Africa without viewing the ......”
5 Star Review
Sep 30,2015
By:
'LINDA'
Sep 30,2015
Services: Lettings (as a Landlord)
Rent PCM: £900
Would you recommend?: Yes
Postcode: RG12
Lettings (as a Landlord)
Rent PCM: £900
Postcode: RG12
0
people found
this helpful
I purchased the property from South Africa without viewing the property, although my cousin had viewed the property.
I had no input whatsoever in finding tenants for the property, this was carried out by Olivia and even when I was not keen on several prospective ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“It was my first time renting and Oliva was happy ......”
5 Star Review
Sep 30,2015
By:
'Andy'
Sep 30,2015
Services: Lettings (as a Tenant)
Rent PCM: £450
Would you recommend?: Yes
Postcode: RG12
Lettings (as a Tenant)
Rent PCM: £450
Postcode: RG12
0
people found
this helpful
It was my first time renting and Oliva was happy to answer any questions I had. The room was nice too, modern and clean so was very pleased.thanks and all the best...
read full review
Comment on agent fees
They were high
0
people found
this helpful
Was this helpful?
Yes
“In my case, I needed to view, arrange and move ......”
5 Star Review
Sep 30,2015
By:
'Giles'
Sep 30,2015
Services: Lettings (as a Tenant)
Rent PCM: £450
Would you recommend?: Yes
Postcode: RG12
Lettings (as a Tenant)
Rent PCM: £450
Postcode: RG12
0
people found
this helpful
In my case, I needed to view, arrange and move into a property within 2 weeks. At first, I thought this wouldn't be possible, however, Prospect and Shannon allowed me to be able to move in, so that I was able to start my first day ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Pros:Staff was proactive with viewing appointment and processing the ......”
4 Star Review
Sep 30,2015
By:
'Tenant'
Sep 30,2015
Services: Lettings (as a Tenant)
Rent PCM: £785
Would you recommend?: Yes
Postcode: RG42
Lettings (as a Tenant)
Rent PCM: £785
Postcode: RG42
0
people found
this helpful
Pros:
Staff was proactive with viewing appointment and processing the application, follows up and update, good problem solving and improvise with alternatives to speed-up the process (eg. bank payment, prof of address).
Cons:
It takes 1 week to process letting application, State Agent needs to find ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Very prompt and helpful and was always happy to answer ......”
4 Star Review
Sep 30,2015
By:
'David'
Sep 30,2015
Services: Lettings (as a Tenant)
Rent PCM: £1300
Would you recommend?: Yes
Postcode: RG45
Lettings (as a Tenant)
Rent PCM: £1300
Postcode: RG45
0
people found
this helpful
Very prompt and helpful and was always happy to answer any questions I had. At this stage she has made everything as stress free as possible...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Very helpful in capturing our requirements, needed to find a ......”
4 Star Review
Sep 29,2015
By:
'Martin'
Sep 29,2015
Services: Lettings (as a Tenant)
Rent PCM: £1050
Would you recommend?: Yes
Postcode: RG12
Lettings (as a Tenant)
Rent PCM: £1050
Postcode: RG12
0
people found
this helpful
Very helpful in capturing our requirements, needed to find a property that would accept a cat, and providing details of suitable properties. The references/contract was handled electronically and very easy to complete....
read full review
0
people found
this helpful
Was this helpful?
Yes
“Olivia was brilliant, we were so lucky to found her! ......”
5 Star Review
Sep 29,2015
By:
'Gennaro'
Sep 29,2015
Services: Lettings (as a Tenant)
Rent PCM: £775
Would you recommend?: Yes
Postcode: RG12
Lettings (as a Tenant)
Rent PCM: £775
Postcode: RG12
0
people found
this helpful
Olivia was brilliant, we were so lucky to found her! We are moving this week. Again thank you Olivia for your excellent job...
read full review
0
people found
this helpful
Was this helpful?
Yes