95% sales valuation accuracy
98% sales fee satisfaction
82% lettings valuation accuracy
83% lettings fee satisfaction
I have been an estate agent for as long as I can remember well nearly 20 years now....and still love the role!!! The pleasure I get in handing keys to new owners cannot be compared with anything else. I have a good understanding on all property related matters, so if ...
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I have been an estate agent for as long as I can remember well nearly 20 years now....and still love the role!!! The pleasure I get in handing keys to new owners cannot be compared with anything else. I have a good understanding on all property related matters, so if anyone wants to ask for any advice on moving home, please call me.
Latest Reviews
17th Dec 2021
reviewed by 'Craig'
9th Dec 2021
reviewed by 'Courtney'
29th Sep 2021
reviewed by 'Fred'
13th Sep 2021
reviewed by 'Adams Family'
18th Aug 2021
reviewed by 'Regie'
Opening Hours
Address
The Property Experts
Friars House Manor House Drive
Coventry
West Midlands
CV1 2TE
02476 500000
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 95% | 98% | £65,000 | £30,010,000 |
| Lettings | 82% | 83% | £850 | £995 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 13 | 2 | 2 | 0 | 88 | 3 | 61 | 3 | 1 | 3 |
Areas covered
- cv1
- cv2
- cv3
- cv4
- cv5
- cv6
- cv7
- cv8
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Lettings Complaint
Procedure
1. Please raise your complaint with the property manager or sales advisor that
is handling your case.
2. If the sales advisor /
property manager cannot resolve the issue for you then please put your
complaint in writing addressed to the Lettings Manager for that particular
branch.
3. We will acknowledge to your
complaint in writing within 5 working days. We will also start a full
investigation.
4. In line with The Property
Ombudsman guidelines a full written outcome will be sent to you within 15
working days.
5. If you are not satisfied with
the full written outcome response from the Branch Manager you can write to the
Lettings Director. They will then respond to you with a statement of the final
view of the matter within 15 working days of receipt.
6. If you are still not satisfied
with the outcome, you can raise your complaint with the:
The Property Ombudsman
Milford House
43-55 Milford Street
Salisbury
Wiltshire SP1 2BP
7. When you have raised a
complaint with The Property Ombudsman they will write to us as agents
requesting our Property File and our version of the events. A case officer will
then undertake a formal review of your complaint largely based on the documents
from both sides
Last updated at 12:37 PM 09/01/2018 by allAgents
Procedure
1. Please raise your complaint with the property manager or sales advisor that
is handling your case.
2. If the sales advisor /
property manager cannot resolve the issue for you then please put your
complaint in writing addressed to the Lettings Manager for that particular
branch.
3. We will acknowledge to your
complaint in writing within 5 working days. We will also start a full
investigation.
4. In line with The Property
Ombudsman guidelines a full written outcome will be sent to you within 15
working days.
5. If you are not satisfied with
the full written outcome response from the Branch Manager you can write to the
Lettings Director. They will then respond to you with a statement of the final
view of the matter within 15 working days of receipt.
6. If you are still not satisfied
with the outcome, you can raise your complaint with the:
The Property Ombudsman
Milford House
43-55 Milford Street
Salisbury
Wiltshire SP1 2BP
7. When you have raised a
complaint with The Property Ombudsman they will write to us as agents
requesting our Property File and our version of the events. A case officer will
then undertake a formal review of your complaint largely based on the documents
from both sides
