“I got an email confirming my appointment to v......”
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1 Star Review
Jun 04,2021
By:
'Ruth'
Jun 04,2021
Branch: Kingston Upon Thames, Portsmouth Road
Services: Sales (Prospective customer)
Sold price: £599950 Would you recommend?: No
Postcode: TW17
Branch: Kingston Upon Thames, Portsmouth Road
Sales (Prospective customer)
Sold price: £599950 Postcode: TW17
0people found this helpful
I got an email confirming my appointment to view an apartment. I had had a long conversation with the agent prior to that, explaining I was relocating from the North of England and that I would be driving down to see this and another property ... read full review
“Do not use this agent. After an horrific screening process ......”
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1 Star Review
Nov 06,2013
By:
'Rich'
Nov 06,2013
Branch: Kingston Upon Thames, Portsmouth Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: KT8
Branch: Kingston Upon Thames, Portsmouth Road
Lettings (as a Tenant)
Postcode: KT8
2people found this helpful
Do not use this agent. After an horrific screening process when they had a credit check done, they got the credit check for the wrong person. The inventory company which they used refused to speak to us when we wanted to add in additional complaints ... read full review
What agent could do to change your mind?
They could have done their job properly in the beginning and got the credit report for the correct person. They could actually be useful when you try to speak to them rather than passing straight onto the landlady. They could even not lock the tenants out of the flat.
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 10:48 AM 28/09/2021 by Robin Philpot
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