William H Brown
3.8/5, 1667 reviews
71% recommended
75% sales valuation accuracy
81% sales fee satisfaction
76% lettings valuation accuracy
83% lettings fee satisfaction

Property Features

William H. Brown is part of Sequence(UK) Limited one of the largest national networks of estate agents throughout the country. show more William H. Brown is part of Sequence(UK) Limited one of the largest national networks of estate agents throughout the country.

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Latest Reviews

 View all Reviews 1667
15th May 2024
reviewed by 'Tina Mann'
“Absolutely shocking the way they treat customers.The initial meeting was good, but the minute you sign on the dotted ......”
11th May 2024
reviewed by 'John Simpson'
“Ollie and Tom were very professional, friendly and extremely helpful with a difficult letting and kept me in touch throughout ......”
7th May 2024
reviewed by 'John'
“Interested in a property and called the Bawtry office about more information. An agent by the name of Ellie said "......”
6th May 2024
reviewed by 'James'
“I write this review to inform the public of the unethical practices of this company, this is speaking from a ......”
30th Apr 2024
reviewed by 'Laurence Sansum'
“Ashley samson gave us both all the confidance and means to buy the right property for us both .Thank you ......”
29th Apr 2024
reviewed by 'Kekul'
“William H Brown's Holderness Road Branch in Hull was tasked with managing 24 apartments but failed to provide satisfactory service. The ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 75% 81% £20,500 £2,000,000
Lettings 76% 83% £300 £1,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
363 59 356 106 237 84 123 40 106 193
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Rankings
Overall
Estate agents
Letting agents
Latest Properties

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William H Brown Branches (view all 145)
Allerton, L18
Attleborough, NR17
Barking, IG11
Barnsley, S70
Bawtry, DN10
Bedford, MK40
Beverley, HU17
Beverley, HU17

“A terrible organisation. The Ipswich branch pursued me for weeks ......”

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Nov 04,2010
Minithumbdown
By: 'Waz'
Nov 04,2010
1 people found
this helpful
A terrible organisation. The Ipswich branch pursued me for weeks to get them as a client. Once on board, they showed absolutely no interest. They did not do what I asked of them and they did things which I asked them not to, such as ...
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By: Red Arrow
Oct 21, 2011
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Just done what I should have done in the beginning - read WHB reviews. What a terrible outfit, in particular the Swaffham office and Jessica King - I wouldn't rate them as high as they are - incompetence personified - no wonder Estate Agents have such an abysmal reputation.. We travelled from south coast to North Norfolk to look for a retirment area and to view some properties, all prearranged. Liked one , so when we returned home we put our house on the market and made an offer; this was ac ...

“Pretty helpful. Louise at the branch dealt with most of ......”

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Sep 24,2010
Minithumbup
By: 'davcom1'
Sep 24,2010
1 people found
this helpful
Pretty helpful. Louise at the branch dealt with most of my calls and always responded promptly and in a friendly manner. WH Brown will always suffer with being part of a "chain" and so have to try and sell their financial services etc. But overall ...
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“William H Brown (Hertford) are the worst estate agents I ......”

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Sep 06,2010
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By: 'Grulux'
Sep 06,2010
3 people found
this helpful
William H Brown (Hertford) are the worst estate agents I have ever encountered. They are lazy, excuse makers and useless. Money grabbers greedy and not professional in any way shape or form. I had the misfortune to encounter this first hand to my cost. I ...
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“We brought a flat form them in 2007 adn nafter reading ......”

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Jun 19,2010
Minithumbup
By: 'choccytan'
Jun 19,2010
3 people found
this helpful
We brought a flat form them in 2007 adn nafter reading the reviews on here flet i had to ocmment. When we were looking for properites I have nothign but priase for them. We where driven to the properties if need be, and could view the ...
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By: Been there done that
Oct 17, 2011
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This illiterate load of drivel obviously written by W H Brown themselves! ...

“When we initially searched for accommodation, viewed and accommodation everything ......”

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May 20,2010
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By: 'DissapointedRenter'
May 20,2010
3 people found
this helpful
When we initially searched for accommodation, viewed and accommodation everything went smoothly. They were friendly on the phone etc. From then on things got ugly with them charging us twice within 2 weeks to do a credit check - ...
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“I initially went with William H Brown in Harrogate to ......”

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Apr 30,2010
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By: 'Moysky'
Apr 30,2010
0 people found
this helpful
I initially went with William H Brown in Harrogate to help me sell my house. What a mistake that was, my judgement really let me down on that occasion. Difficult to know where to start really. Their sales particulars are rubbish as they don't provide ...
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“I had an absolutely terrible experience with this estate agent. ......”

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Apr 23,2010
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By: 'frustrated'
Apr 23,2010
0 people found
this helpful
I had an absolutely terrible experience with this estate agent. I chose to market my property with them to sell as I had bought through them a few years before (without having any problems). The agent supposedly dealing with my file was almost impossible to ...
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“Absolutely Terrible customer service. I would definately not recommend them ......”

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Mar 19,2010
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By: 'irir'
Mar 19,2010
1 people found
this helpful
Absolutely Terrible customer service. I would definately not recommend them to anyone. They are extremely pushy and only care about one thing, and thats money. They do not give any customer service what so ever and never update you. Please do not ever use them. ...
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“Appalling. Appalling. What can I say. Rude, arrogant...I have ......”

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Feb 20,2010
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By: 'pjsmith'
Feb 20,2010
4 people found
this helpful
Appalling. Appalling. What can I say. Rude, arrogant... I have been to a lot of estate agents and NEVER have I been spoken to like an idiot or talked down to in that manner. The staff (especially one gentleman - and I use the term ...
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“Had no issues with William H Brown - they got ......”

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Jan 24,2010
Minithumbup
By: 'Skittle'
Jan 24,2010
2 people found
this helpful
Had no issues with William H Brown - they got the job done and got me moved. They seemed to be the busiest and most dedicated agents in the city....
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“I can sympathise fully with AMM's experience of William H ......”

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Sep 23,2009
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By: 'BULLIED'
Sep 23,2009
3 people found
this helpful
I can sympathise fully with AMM's experience of William H Brown. We also had the misfortune of having to deal with Norwich and Wymondham offices and I can confirm both are as bad as each other. We also had a taste of the mortgage tactics ...
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“After having an offer accepted, we expected the house to ......”

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Aug 12,2009
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By: 'amm'
Aug 12,2009
2 people found
this helpful
After having an offer accepted, we expected the house to be taken off the market (we have mortage promise ready) but William H Brown (Norwich) told us they WILL NOT advise the vendor to take the house off the market UNLESS we use their mortgage ...
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By: Independent
Oct 03, 2012
View all comments (3)
Just read the above comment, this is quite frankly typical cooperate agent twaddle. This is a common ploy used by this type of agent to gain the mortgage business and is not used to protect the sellers at all. As an agent, if you do your job properly and gather all the information in the first place then you will have an understanding on the prospective purchasers buying position. It iw worth pointing out the agent is within their rights to do this. ...

“I am buying a property through the Ely branch and ......”

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Jul 17,2009
Minithumbdown
By: 'Andy'
Jul 17,2009
2 people found
this helpful
I am buying a property through the Ely branch and I have been bullied by all the staff involved for the last 3 months. They have not only continuously threatened me that the deal would fall through they have also managed to mess up our whole ...
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“After checking out of our flat we were amazed to ......”

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Feb 16,2009
Minithumbdown
By: 'pev'
Feb 16,2009
3 people found
this helpful
After checking out of our flat we were amazed to find ourselves with a bill for £205 which was to be deducted from our deposit for ridiculous reasons for example carpet marked throughout on check in inventry which was not cleaned when we moved in but ...
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“I used William H Brown in Doncaster to purchase a ......”

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Aug 06,2008
Minithumbup
By: 'becks'
Aug 06,2008
1 people found
this helpful
I used William H Brown in Doncaster to purchase a property and to sell mine and they were really helpful and polite. Kept me up to date. The only down side was the solicitors they recommended ....
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“We are currently using William H Brown in Ketttering. What ......”

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May 21,2008
Minithumbdown
By: 'sunshine15'
May 21,2008
1 people found
this helpful
We are currently using William H Brown in Ketttering. What a waste of time, after initially not listening to our request to wait 14 days until we completed our contract with another agency (a mistake to end this contract in hindsight), they started marketing it immediately. ...
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“We tried to sell our house using William H Brown ......”

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Oct 29,2006
Minithumbdown
By: 'polkadotcutie'
Oct 29,2006
5 people found
this helpful
We tried to sell our house using William H Brown estate agent. Communication was poor, we had to chase them for updates. They used inappropriate description of the house in advertisements. Eventually we moved to a different local estate agent....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Awards won by William H Brown

Regional Awards won by William H Brown

Individual Branch Awards

Norwich, NR7

Norwich, NR2

Spalding, PE11

Harlow, CM20

Grays, RM17

Great Yarmouth, NR30

Wisbech, PE13

Braintree, CM7



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