90% sales valuation accuracy
90% sales fee satisfaction
MyLondonHome, founded in 2002, are an award winning and ARLA accredited estate agent in Central London. We adhere to many guiding principles and values that we consider in every action we take as a business, which has seen us win a wealth of awards and produce tremendous growth.We pride ourselves ...
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MyLondonHome, founded in 2002, are an award winning and ARLA accredited estate agent in Central London. We adhere to many guiding principles and values that we consider in every action we take as a business, which has seen us win a wealth of awards and produce tremendous growth.
We pride ourselves on operating as a specialist Central London estate agents, our vast knowledge of London and the property market provides us with the perfect acumen as a specialist estate agents. Our knowledge isn't something we keep to ourselves; our site has detailed area guides, we regularly post news articles and update our array of social channels to give you the benefit of our expertise.
There are plenty of career opportunities at MyLondonHome as we are a very driven company who look to innovate and grow as much as possible. Our employees are passionate and determined but also very personable. We also regularly participate in charity activity where the whole company can get involved in one way or another.
Many of our customers comment on our brilliant service by providing us with tremendous testimonials in which we feel truly privileged to receive.
We pride ourselves on operating as a specialist Central London estate agents, our vast knowledge of London and the property market provides us with the perfect acumen as a specialist estate agents. Our knowledge isn't something we keep to ourselves; our site has detailed area guides, we regularly post news articles and update our array of social channels to give you the benefit of our expertise.
There are plenty of career opportunities at MyLondonHome as we are a very driven company who look to innovate and grow as much as possible. Our employees are passionate and determined but also very personable. We also regularly participate in charity activity where the whole company can get involved in one way or another.
Many of our customers comment on our brilliant service by providing us with tremendous testimonials in which we feel truly privileged to receive.
Latest Reviews
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21st Oct 2022
reviewed by 'Jim Fatah'
26th Jul 2022
reviewed by 'Jovan'
24th Jul 2022
reviewed by 'Ivan Lim'
17th Feb 2022
reviewed by 'Robert and Elizabeth Parker'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 90% | 90% | £250,000 | £9,200,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 233 | 1 | 551 | 18 | 98 | 0 | 127 | 2 | 88 | 2 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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MyLondonHome Branches (view all 4)
Oct 18,2014
Oct 18,2014
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My London Home has been acting as agent for my portfolio for well over a decade now and I am extremely satisfied with the quality of service that they give.
In my experience they are always quick to attend to any problems that arise, their ...
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Oct 15,2014
Oct 15,2014
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Daniel helped me in every field during my tenant days including house maintenance and checking out. He always tried his best to get contact with the landlord so that my problem are solved....
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Oct 21, 2014
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Hello,
Thank you for your fantastic review. Daniel is very experienced and always strives to provide the best possible service, we are glad you agree. Thank you for using MyLondonHome and I hope we can be of continued service.
Kind regards,
Andrew ...
Oct 14,2014
Oct 14,2014
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Very good attitude and very helpful when we need any information or anything and instant reply.Thank you much appreciated....
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Oct 21, 2014
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Hi Abigail,
Thank you for this great review. I am very pleased of your great satisfaction with Daniel. Thank you for using MyLondonHome and I hope we can be of continued service.
Kind regards,
Andrew ...
Oct 08,2014
Oct 08,2014
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Adam is very responsive and understands the needs of his clients. He provided quick and thorough answers to questions, followed up with the landlord on our concerns and always seemed to understand our perspective. A reliable and professional agent....
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Comment on agent fees
High fee for reservation in addition to deposit seems unnecessary. As a landlord myself, I would not charge this.
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Oct 07,2014
Oct 07,2014
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A refreshing change to speak to an estate agent who keeps their promises!
Adam is very patient easy to speak to and makes an effort to keep you informed of progress. Would recommend....
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Oct 21, 2014
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Hi Rebecca,
Thank you for your very kind words. We are always honest and transparent to make sure that you can feel rest assured that we are doing the best we can to give you a market leading service. Thank you for using MyLondonHome and I hope we can be of continued service.
Kind regards,
Andrew
Managing Director ...
Oct 02,2014
Oct 02,2014
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After being disappointed by an other letting agency, a friend of mine recommended me to contact My London Home and Adam Carter in particular. I must say that I have been pleasantly surprised to find in Mr Carter a professional and dedicated agent who was ...
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Oct 01,2014
Oct 01,2014
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Daniel is a veteran property manager who can resolve issues swiftly and correctly the first time. He is also polite and fair - I think both the landlord and the tenant appreciate this. I would recommend his service....
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Sep 30,2014
Sep 30,2014
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I am pleased to write this review about the agent as well as the staff I dealt with was really convenient and helpful. Excellent organized connection between the tenant and the landlord when there was some issues to repair. Additionally, fast management in problems such ...
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Sep 26,2014
Sep 26,2014
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I selected MyLondonHomes out of about five reputable agents around London to sell my property because of their profile that I found on the internet, none introduced them to me. I did not regret my choice as my sale, anchored by Wendy Gould and Hannah ...
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Sep 25,2014
Sep 25,2014
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Fantastic service from Daniel. He's always been prompt in dealing with issues and replacing items within the property. He's particularly polite and friendly and a pleasure to deal with....
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Sep 23,2014
Sep 23,2014
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Excellent professional, kind and objective. Adam was very attentive and guided us very well through the process of renting the property....
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Sep 21,2014
Sep 21,2014
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Adam has secured a new tenant with no void period in normally what is a difficult period to let (November). Good work....
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Sep 21,2014
Sep 21,2014
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Adam provided a thoroughly professional and fantastic service with helping to find a tenant.
He appreciated my concerns and updated me constantly re progress with offers and helpful suggestions. He has the enthusiasm and determination to succeed.
I have no hesitation in recommending him as ...
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Sep 21,2014
Sep 21,2014
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Michael has been very helpful throughout my moving process. I had a minor issue and it was quickly sorted out.I have dealt with an estate agent in the past and they war not as good as my London homes. Micheal is a great assat ...
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“Kristina Pascuzzi provided very caring, friendly and professional letting services ......”
Sep 20,2014
Sep 20,2014
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Kristina Pascuzzi provided very caring, friendly and professional letting services for my property and found a tenant in less than a week from property handover date.
She negotiated good letting terms like six months upfront payment.
She also helped me to deliver furniture to the ...
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Comment on agent fees
Fees are reasonable and acceptable given the level of customer service, tenant finding time frame being so short, etc
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Sep 19,2014
Sep 19,2014
1
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Kelly has been very helpful during the tenancy and also during the end of tenancy. She has made things so easy , there was just no stress. I'll definitely contact My London Home in future for letting/sales. Stayed in the property for 3.5 yrs and never ...
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Sep 17,2014
Sep 17,2014
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Overall very good service, meeting on time, keeping us informed and trying their best to provide excellent services. Liaising with us properly. Very much happy with services provided....
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Sep 17,2014
Sep 17,2014
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Daniel has been extremely helpful and understanding thought out my whole moving In period. I had a few queries and issues with with the landlord and Daniel made sure that he got all the messages across and dealt with all the issues, e.g. Removing ...
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Sep 17,2014
Sep 17,2014
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Daniel responded - as always - very quickly and efficiently to our request for help in fixing the water boiler. He understood the urgency of our request (struggling with cold water for the past few days) and acted promptly (we sent an email in the ...
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Sep 16,2014
Sep 16,2014
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Adam was very good at persuading me to instruct him for the letting (!) and in getting the flat marketed in double quick time. A suitable tenant was found almost immediately. Faultless service.
Dan took over once the tenant had been found and was very efficient ...
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Sep 16,2014
Sep 16,2014
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Kelly is pro-active, courteous and responsive. She is good at keeping me updated with the status of items that need to get fixed. All in all, Mylondonhome are the most professional, customer-service orientated agency I have dealt with in the UK...
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Sep 14,2014
Sep 14,2014
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Really Tom have done excelent job to convince me to buy the Apt and he explained to me the huge benfits of buying an Apt in London.
Also he showed me so many locations until i got what suite my requirment.
Tom is very dedicated ...
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Comment on agent fees
It is ok
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Sep 12,2014
Sep 12,2014
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Adam Carter was a very helpful consultant.
I was happy with the service he provided. He was a pleasant individual....
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Sep 11,2014
Sep 11,2014
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Both Hannah and Wendy were extremely efficient and always very friendly, helpful and polite. The sale of my property went through without any hitches and the transaction was completed quite swiftly . I would definitely recommend My London Home to any prospective sellers....
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Sep 11,2014
Sep 11,2014
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The experience with myondonhome has been so far very good: I had no particular problems. I expecially like the service that the agency gives after the rent, during all the tenant contract. I also appreciated the quality of the flats that the agent select for ...
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Comment on agent fees
Agent is always very nice and kind.
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Sep 07,2014
Sep 07,2014
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Hannah did closely followed up with me even before I have actually bought the property.
Adam was very responsive with my questions . He had notified me once he had available tenant .
Excellent service so far ....
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Comment on agent fees
Market price .
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Sep 07,2014
Sep 07,2014
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Kristina was was excellent. She reviewed my requirements and ensured she exceeded them. I was 'homeless' in temporary accommodation and seeking a flat near Victoria station during August the most dancing month of the year. She booked a viewing fore within the first conversation with ...
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Sep 07,2014
Sep 07,2014
1
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I am new to London and I have looked at properties in different parts of London. Joshua Leetham is one of the very few Letting Agents, who stood out in his professional and customer service oriented approach. Joshua showed me the three properties at once ...
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Sep 07,2014
Sep 07,2014
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I was just amaed on Bryony's enthusiasm & positive drive as she turned up on the dot with the prospective tenant for a visit & within a few hours received an offer for rent.
Hats off to her for such diligence & professional handling....
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Sep 07,2014
Sep 07,2014
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Wendy was absolutely fabulous. She had dogged follow through on all issues related to my sale. She had all the paperwork needed to speed the process, and I always felt she was a true partner in getting the sale done. In fact, at times I ...
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Comment on agent fees
2% seems reasonable for what they did!
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
At MyLondonHome we are committed to providing a superior service for all of our clients and customers. Managing a large portfolio of properties, and coordinating the sales of many more properties does come with its challenges and we are proud of the way we conduct our daily business. On occasion, we do recognise that things go wrong and when it does, we want to put it right for you.
We have a complaints procedure in place so that anybody who wishes to seek help to get a matter resolved knows who to go to and the timeframes involved.
Please follow the below steps and we are fully confident that we will provide a fair and honest platform for you to express your concerns, and we will endeavour to resolve your complaint fully to your satisfaction.
1. In the first instance, complaints should be directed to the manager of the Department you are dealing with. Please call 020 7222 2500, and ask to speak to the Department Manager or email the manager concerned.
Please include an email address or telephone number in your email. You should expect an acknowledgement of your initial complaint within two business days.
2. If the complaint is about the department manager or you would like to escalate the complaint further, you may write to the appropriate Director:
Sales: [email protected]
HR: [email protected]
Lettings & Property Management: [email protected]
You should expect an acknowledgement to your email within one business day. Please then allow up to 14 working days for a Director to provide you with a written resolution to your complaint.
3. MyLondonHome is a member of The Property Ombudsman. We fully expect your complaint to be resolved in-house, however, you are able to contact The Property Ombudsman by following the below link to download the Complaints Form and all the information about submitting the complaint.
www.tpos.co.uk/consumers/how-to-make-a-complaint
The Property Ombudsman will normally ask that you follow the complaints procedure in-house through to the Director’s written resolution before they will investigate. You can also call or write to them at:
Milford House,
43-55 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333306
Last updated at 10:37 AM 06/01/2016 by allAgents
We have a complaints procedure in place so that anybody who wishes to seek help to get a matter resolved knows who to go to and the timeframes involved.
Please follow the below steps and we are fully confident that we will provide a fair and honest platform for you to express your concerns, and we will endeavour to resolve your complaint fully to your satisfaction.
1. In the first instance, complaints should be directed to the manager of the Department you are dealing with. Please call 020 7222 2500, and ask to speak to the Department Manager or email the manager concerned.
Please include an email address or telephone number in your email. You should expect an acknowledgement of your initial complaint within two business days.
2. If the complaint is about the department manager or you would like to escalate the complaint further, you may write to the appropriate Director:
Sales: [email protected]
HR: [email protected]
Lettings & Property Management: [email protected]
You should expect an acknowledgement to your email within one business day. Please then allow up to 14 working days for a Director to provide you with a written resolution to your complaint.
3. MyLondonHome is a member of The Property Ombudsman. We fully expect your complaint to be resolved in-house, however, you are able to contact The Property Ombudsman by following the below link to download the Complaints Form and all the information about submitting the complaint.
www.tpos.co.uk/consumers/how-to-make-a-complaint
The Property Ombudsman will normally ask that you follow the complaints procedure in-house through to the Director’s written resolution before they will investigate. You can also call or write to them at:
Milford House,
43-55 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333306
Best Estate Agent in SW1E 
Best Estate Agent in SW11 
