MyLondonHome
4.8/5, 1120 reviews
98% recommended
90% sales valuation accuracy
90% sales fee satisfaction

Property Features

MyLondonHome, founded in 2002, are an award winning and ARLA accredited estate agent in Central London. We adhere to many guiding principles and values that we consider in every action we take as a business, which has seen us win a wealth of awards and produce tremendous growth.We pride ourselves ... show more MyLondonHome, founded in 2002, are an award winning and ARLA accredited estate agent in Central London. We adhere to many guiding principles and values that we consider in every action we take as a business, which has seen us win a wealth of awards and produce tremendous growth.

We pride ourselves on operating as a specialist Central London estate agents, our vast knowledge of London and the property market provides us with the perfect acumen as a specialist estate agents. Our knowledge isn't something we keep to ourselves; our site has detailed area guides, we regularly post news articles and update our array of social channels to give you the benefit of our expertise.

There are plenty of career opportunities at MyLondonHome as we are a very driven company who look to innovate and grow as much as possible. Our employees are passionate and determined but also very personable. We also regularly participate in charity activity where the whole company can get involved in one way or another.

Many of our customers comment on our brilliant service by providing us with tremendous testimonials in which we feel truly privileged to receive.
Estate Agent Central London

Latest Reviews

 View all Reviews 1120
21st Oct 2022
reviewed by 'Jim Fatah'
“MyLondonHome have just sold my central london flat. It was a long haul, but we made it and in my ......”
26th Jul 2022
reviewed by 'Jovan'
“Very professional service from both Luke and Wendy. Wendy was instrumental in getting the sale done and she did a ......”
24th Jul 2022
reviewed by 'Ivan Lim'
“It’s no surprise that buying a home in London can be a drawn-out and time-sensitive experience, especially as a ......”
13th Jul 2022
reviewed by 'Chin'
“MyLondonHome and Dominic were friendly and helpful. We got great details of the property. Our mails were always handled promptly. ......”
9th Apr 2022
reviewed by 'AT'
“I wouldn't trust most of the reviews giving this company high ratings. ***Content breaches terms*** They are amateur at best ......”
17th Feb 2022
reviewed by 'Robert and Elizabeth Parker'
“We cannot rate Wendy Gould highly enough for her help in getting the sale of our flat over the line. ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 90% 90% £250,000 £9,200,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
233 1 551 18 98 0 127 2 88 2
Opening Hours
  • Monday: 08:30 - 18:00
  • Tuesday: 08:30 - 18:00
  • Wednesday: 08:30 - 18:00
  • Thursday: 08:30 - 18:00
  • Friday: 08:30 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA TPOS Sales TPOS Lettings
Rankings
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Estate agents
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Latest Properties

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MyLondonHome Image 1
MyLondonHome Branches (view all 4)
Battersea & Clapham, SW11
Canary Wharf, E14
South Bank, SE1
Westminster London, SW1E

“I am very satisfied with the service and Alex has ......”

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Jun 03,2015
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Adam
By: 'Markella'
Jun 03,2015
2 people found
this helpful
I am very satisfied with the service and Alex has been extremely professional in answering my questions and in making everything easy. Thank you for an excelent service,...
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By: Andrew Griffith
Aug 06, 2015
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Hello Markella, Thank you for the positive feedback. It is always appreciated to see such positive comments as we do strive to make buying, selling and renting property as stress free as possible with a somewhat imperfect system in an often challenging world! Thank you for choosing MyLondonHome as your London estate agents and we hope we can continue to be of assistance. Kind regards, Andrew Griffith Managing Director MyLondonHome ...

“After a very awkward situation tegarding a washing machine installation ......”

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Jun 01,2015
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By: 'Daniel'
Jun 01,2015
0 people found
this helpful
After a very awkward situation tegarding a washing machine installation the property became flooded causing extensive damage. Whilst difficult to prove the exact cause it was apparent that there was negligence on bellf of tenant or installer. Daniel trod a very delicate line ensuring everyone's ...
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By: Andrew Griffith
Aug 06, 2015
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Hi there, Such lovely comments, thank you! If you know someone thinking of selling or letting, send them our way and you could be rewarded through our 'Refer a Friend' scheme. Kind regards, Andrew Griffith Managing Director MyLondonHome ...

“From the first contact with Hannah Taylor at My London ......”

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May 28,2015
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Adam
By: 'Jo'
May 28,2015
0 people found
this helpful
From the first contact with Hannah Taylor at My London Home who was professional, knowledgable and friendly we experienced a first class and very fortunately for us very quick sale of our property. The property was quickly brought to the market with immediate viewings. The ...
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By: Andrew Griffith
Aug 06, 2015
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Hello Jo, Thank you for the positive feedback. It is always appreciated to see such positive comments as we do strive to make buying, selling and renting property as stress free as possible with a somewhat imperfect system in an often challenging world! Thank you for choosing MyLondonHome as your London estate agents and we hope we can continue to be of assistance. Kind regards, Andrew Griffith Managing Director MyLondonHome ...

“Polite, punctual, turned up out of hours and on a ......”

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May 19,2015
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By: 'Vanessa'
May 19,2015
0 people found
this helpful
Polite, punctual, turned up out of hours and on a Saturday to fit around my schedule. Allowed consultation in private without constantly interrupting. He negotiated to achieve a successful result and was throughout the process wholly professional, accommodating and importantly, very pleasant. For the tenant ...
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By: Andrew Griffith
Aug 07, 2015
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Hello Vanessa, Thank you for the positive feedback. It is always appreciated to see such positive comments as we do strive to make buying, selling and renting property as stress free as possible with a somewhat imperfect system in an often challenging world! Thank you for choosing MyLondonHome as your London estate agents and we hope we can continue to be of assistance. Kind regards, Andrew Griffith Managing Director MyLondonHome ...

“Daniel was very helpful and was quick to respond to ......”

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May 19,2015
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By: 'Daniel'
May 19,2015
0 people found
this helpful
Daniel was very helpful and was quick to respond to all queries and issues that my partner and I raised. In addition, in comparison to other letting agents, Daniel was excellent at ensuring that our transition into the flat, in combination with the Inventory clerks, ...
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Daniel was very helpful and was quick to respond to all queries and issues that my partner and I raised. In addition, in comparison to other letting agents, Daniel was excellent at ensuring that our transition into the flat, in combination with the Inventory clerks, was much more straightforward, which has helped us settle in quickly. All my best for the stuff & spesialy for Mr : Daniel
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By: Andrew Griffith
Aug 07, 2015
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Hello, Thank you for the positive feedback. It is always appreciated to see such positive comments as we do strive to make buying, selling and renting property as stress free as possible with a somewhat imperfect system in an often challenging world! Thank you for choosing MyLondonHome as your London estate agents and we hope we can continue to be of assistance. Kind regards, Andrew Griffith Managing Director MyLondonHome ...

“We were very happy with MyLondonHome's selling service. We met ......”

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May 05,2015
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Adam
By: 'John'
May 05,2015
1 people found
this helpful
We were very happy with MyLondonHome's selling service. We met Hannah at our flat for a valuation - she also explained the current state of the property market, and gave good advice on how to present our flat for viewing, most helpful. Within a few ...
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Comment on agent fees
I don't believe anyone LIKES estates agents fees! -but the fees in this case were upfront, transparent and I believe competitive.
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By: Andrew Griffith
Aug 07, 2015
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Hi John and Miriam, Thank you for your positive feedback. I am pleased you enjoyed your experience with MyLondonHome. As far as Central London estate & letting agents are concerned, we think we're number one and I am delighted you seem to agree! I hope we can be of continued service. Kind regards, Andrew Griffith Managing Director MyLondonHome ...

“My London Home (Kristina) was extremely efficient in arranging the ......”

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Apr 29,2015
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By: 'Michael'
Apr 29,2015
0 people found
this helpful
My London Home (Kristina) was extremely efficient in arranging the viewings on our behalf, and i liaising with the Landlord (who was moving out) to get us all a mutually convenient date for lease commencement. She then handed over to Pritesh who has had to ...
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By: Andrew Griffith
Aug 07, 2015
View all comments (1)
Hello Michael, Thank you for the positive feedback. It is always appreciated to see such positive comments as we do strive to make buying, selling and renting property as stress free as possible with a somewhat imperfect system in an often challenging world! Thank you for choosing MyLondonHome as your London estate agents and we hope we can continue to be of assistance. Kind regards, Andrew Griffith Managing Director MyLondonHome ...

“The agents secured new tenants within days of the previous ......”

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Apr 20,2015
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By: 'David'
Apr 20,2015
0 people found
this helpful
The agents secured new tenants within days of the previous tenants giving notice. Their marketing was very effective and successful. The inspection of the property between tenants was very thorough, and managed effectively....
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By: Andrew Griffith
Aug 07, 2015
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Hi David, Thank you for your positive feedback. I am pleased you enjoyed your experience with MyLondonHome. As far as Central London estate & letting agents are concerned, we think we're number one and I am delighted you seem to agree! I hope we can be of continued service. Kind regards, Andrew Griffith Managing Director MyLondonHome ...

“Daniel was very helpful and was quick to respond to ......”

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Apr 17,2015
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By: 'Alex'
Apr 17,2015
0 people found
this helpful
Daniel was very helpful and was quick to respond to all queries and issues that my partner and I raised. In addition, in comparison to other letting agents, Daniel was excellent at ensuring that our transition into the flat, in combination with the Inventory clerks, ...
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By: Andrew Griffith
Aug 07, 2015
View all comments (1)
Hello Alex, Thank you for the positive feedback. It is always appreciated to see such positive comments as we do strive to make buying, selling and renting property as stress free as possible with a somewhat imperfect system in an often challenging world! Thank you for choosing MyLondonHome as your London estate agents and we hope we can continue to be of assistance. Kind regards, Andrew Griffith Managing Director MyLondonHome ...

“Helped with moving, explained everything. Later asked questions I was ......”

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Apr 15,2015
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By: 'Gugu'
Apr 15,2015
0 people found
this helpful
Helped with moving, explained everything. Later asked questions I was interested in. Contacted the landlord, helped to resolve problems arose in property....
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By: Andrew Griffith
Aug 07, 2015
View all comments (1)
Hello Gugu, Thank you for your positive feedback. I am pleased you enjoyed your experience with MyLondonHome. As far as Central London estate & letting agents are concerned, we think we're number one and I am delighted you seem to agree! I hope we can be of continued service. Kind regards, Andrew Griffith Managing Director MyLondonHome ...

“I am currently in the process of purchasing a property ......”

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Apr 13,2015
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By: 'Joseph'
Apr 13,2015
6 people found
this helpful
I am currently in the process of purchasing a property through My London Home - we have exchanged contracts and only have the final balance to pay on completion. The service offered has been excellent thus far. The building I was interested in had a ...
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By: Andrew Griffith
Aug 07, 2015
View all comments (1)
Hello Joseph, Thank you for the positive feedback. It is always appreciated to see such positive comments as we do strive to make buying, selling and renting property as stress free as possible with a somewhat imperfect system in an often challenging world! Thank you for choosing MyLondonHome as your London estate agents and we hope we can continue to be of assistance. Kind regards, Andrew Griffith Managing Director MyLondonHome ...

“Daniel has always been giving excellent service and really fast ......”

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Apr 03,2015
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By: 'Talitha'
Apr 03,2015
0 people found
this helpful
Daniel has always been giving excellent service and really fast response for any of my and my flatmate's queries!...
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“We recently bought a property through My London Homes. Michael (......”

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Mar 27,2015
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Wendy
By: 'Fari'
Mar 27,2015
0 people found
this helpful
We recently bought a property through My London Homes. Michael (sales negotiator) was very good in providing details of the property to us swiftly, keeping us informed of the Vendor's decision process and providing us useful comparables when we did viewings. His insight was excellent. ...
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Comment on agent fees
As we are the buyer, we didn't pay fees.
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“Matthew is managing the apartment we've recently moved into. I've ......”

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Mar 27,2015
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By: 'Tatiana'
Mar 27,2015
0 people found
this helpful
Matthew is managing the apartment we've recently moved into. I've had many queries over the past few weeks which he was alwasy able to help me with. Kristina was the intial agent - she was alwasy very prompt and professional tyring to understand what we ...
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“I couldn't have asked for a better service from Daniel ......”

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Mar 26,2015
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By: 'Sheraze'
Mar 26,2015
0 people found
this helpful
I couldn't have asked for a better service from Daniel Novitt. The letting/renewal process was easy and straightforward. With prompt responses to emails and telephone queries. His professionalism is unmatched. I would have no hesitation in using MyLondonHome and their star agent Daniel Novitt ...
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“We were very satisfied with the services of Praveen. The ......”

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Mar 24,2015
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By: 'Tereza'
Mar 24,2015
0 people found
this helpful
We were very satisfied with the services of Praveen. The move went really smoothly and Praveen was always more than happy to answer any question and go the extra mile to make everything as easy for as possible. He resolved any problems we had straight ...
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Comment on agent fees
Really nicely surprised that no fees were required due to Christmas deal.
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“The initial response was good but then there was a ......”

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Mar 23,2015
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By: 'Suen'
Mar 23,2015
1 people found
this helpful
The initial response was good but then there was a lapse with no feedback at all for a couple of weeks until I prompred. It would be good to have better feedback on how many viewings were made and the feedback after each viewing....
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“The agents greatly exceeded my expectations. They made the whole ......”

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Mar 20,2015
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By: 'The'
Mar 20,2015
0 people found
this helpful
The agents greatly exceeded my expectations. They made the whole process completely painless, despite the fact that there were issues that needed to be resolved - the agents took personal ownership , including making sure I was not out of pocket - Remzi used his own ...
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Comment on agent fees
At the time I rented there were no tenants fees.
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“We have a number of properties located in London and ......”

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Mar 20,2015
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By: 'Chris'
Mar 20,2015
0 people found
this helpful
We have a number of properties located in London and we have 5 properties currently with My London Home and since we appointed My London Home to act as our Property Agents, Amy has been on the front line obtaining very good tenants and at competitive ...
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“Great service. There were a couple if problems with the ......”

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Mar 17,2015
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By: 'CB'
Mar 17,2015
0 people found
this helpful
Great service. There were a couple if problems with the flat which were sorted out quickly before I moved in. I was kept informed at all times...
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“Josh is the best agent I have ever dealt with ......”

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Mar 12,2015
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By: 'SueV'
Mar 12,2015
0 people found
this helpful
Josh is the best agent I have ever dealt with and there were many. He is incredibly professional and very smart for his young age. Absolute pleasure to have worked with him, it's a shame he has left the company. I wish there would be ...
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“fantastic service from Daniel from My London Home. Out of ......”

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Mar 08,2015
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By: 'Shaima'
Mar 08,2015
0 people found
this helpful
fantastic service from Daniel from My London Home. Out of all the millions of agents they stood out with their professionl and efficient service. will definitely be recommending to anyone else looking for properties....
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“From the start to finish had a good communication and ......”

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Mar 03,2015
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By: 'menaka'
Mar 03,2015
0 people found
this helpful
From the start to finish had a good communication and dealing throughout. Always informed with whats going on and tried to achieve the best rent possible....
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“i am so far happy with the service provided by ......”

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Mar 01,2015
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By: 'Praveen'
Mar 01,2015
0 people found
this helpful
i am so far happy with the service provided by Praveen. he kept on updating me regarding the check in of the tenant right till last minute....
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“Praveen and Laila were incredible to deal with. Laila was ......”

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Mar 01,2015
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By: 'Sara'
Mar 01,2015
0 people found
this helpful
Praveen and Laila were incredible to deal with. Laila was upfront and honest about the properties available, and showed me the best one straight ahead (the one I ultimately went with). Being a student in London I had numerous issues with the bank, references, trying ...
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“Praveen has been very proactive in helping us to resolve ......”

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Feb 26,2015
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By: 'Ho'
Feb 26,2015
1 people found
this helpful
Praveen has been very proactive in helping us to resolve some outstanding issues with British Gas. She has been conscientious in following up with British Gas and the tenant. It relieves us of having to worry about the property and she has done a professional ...
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“Daniel has been really friendly and helpful. He is very ......”

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Feb 26,2015
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By: 'Jodi'
Feb 26,2015
0 people found
this helpful
Daniel has been really friendly and helpful. He is very efficient at replying to emails and liaising with the landlord to sort out any problems I might have....
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“Daniel is always very helpful and deals with any queries ......”

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Feb 26,2015
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By: 'mrapeake'
Feb 26,2015
0 people found
this helpful
Daniel is always very helpful and deals with any queries promptly and efficiently. I would always be happy to recommend My London Home....
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“Not only does Daniel give me immediate attention and response ......”

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Feb 26,2015
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By: 'Nevine'
Feb 26,2015
0 people found
this helpful
Not only does Daniel give me immediate attention and response to any concerns I might have, but he is two steps ahead in anticipating the next issues. I am an overseas landlord, and Daniel's prompt, calm and efficient, attention has made this a smooth experience. ...
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“Mathew has been extremely efficient in coordinating the many teething ......”

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Feb 26,2015
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By: 'Gehane'
Feb 26,2015
0 people found
this helpful
Mathew has been extremely efficient in coordinating the many teething problems we had with things not working well with the new tenants. He has been very proactive and prompt fixing all these problems. Hannah had been our first point of contact when we let the ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

At MyLondonHome we are committed to providing a superior service for all of our clients and customers. Managing a large portfolio of properties, and coordinating the sales of many more properties does come with its challenges and we are proud of the way we conduct our daily business. On occasion, we do recognise that things go wrong and when it does, we want to put it right for you.


We have a complaints procedure in place so that anybody who wishes to seek help to get a matter resolved knows who to go to and the timeframes involved.

Please follow the below steps and we are fully confident that we will provide a fair and honest platform for you to express your concerns, and we will endeavour to resolve your complaint fully to your satisfaction.

1. In the first instance, complaints should be directed to the manager of the Department you are dealing with. Please call 020 7222 2500, and ask to speak to the Department Manager or email the manager concerned.

Please include an email address or telephone number in your email. You should expect an acknowledgement of your initial complaint within two business days.


2. If the complaint is about the department manager or you would like to escalate the complaint further, you may write to the appropriate Director:

Sales: [email protected]
HR: [email protected]
Lettings & Property Management: [email protected]
You should expect an acknowledgement to your email within one business day. Please then allow up to 14 working days for a Director to provide you with a written resolution to your complaint.


3. MyLondonHome is a member of The Property Ombudsman. We fully expect your complaint to be resolved in-house, however, you are able to contact The Property Ombudsman by following the below link to download the Complaints Form and all the information about submitting the complaint.

www.tpos.co.uk/consumers/how-to-make-a-complaint

The Property Ombudsman will normally ask that you follow the complaints procedure in-house through to the Director’s written resolution before they will investigate. You can also call or write to them at:

Milford House,
43-55 Milford Street
Salisbury
Wiltshire
SP1 2BP

01722 333306
Last updated at 10:37 AM 06/01/2016 by allAgents

Awards won by MyLondonHome

Regional Awards won by MyLondonHome

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London, SW1E

London, SW11



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