Bridgfords
2.4/5, 564 reviews
35% recommended
69% sales valuation accuracy
77% sales fee satisfaction

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Latest Reviews

 View all Reviews 564
13th May 2024
reviewed by 'Tenant'
“Ben was amenable, friendly, professional and well organised. He was perfectly happy to help us as soon as he arrived ......”
8th May 2024
reviewed by 'Lee'
“The only reason they have one star is because I cant give them zero. Shocking irresponsible agent. As I type ......”
24th Apr 2024
reviewed by 'Mark'
“Feel like I am wasting my time even leaving a review for this agency, Called and left messages for call ......”
9th Mar 2024
reviewed by 'Rebecca'
“If you are renting through these people make sure you take photos of absolutely everything as they will try to ......”
4th Mar 2024
reviewed by 'Simona'
“The worst experience with an agency I have ever had. They called me even in the night during my holidays ......”
21st Feb 2024
reviewed by 'Heidi'
“What a great team.it has been a pleasure dealing with this office to handle our move. Polite, friendly, efficient ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 69% 77% £38,000 £49,150,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
26 43 48 186 61 27 37 17 28 91
Opening Hours
  • Monday: 09:30 - 17:30
  • Tuesday: 09:30 - 17:30
  • Wednesday: 09:30 - 17:30
  • Thursday: 09:30 - 17:30
  • Friday: 09:30 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Rankings
Overall
Estate agents
Letting agents
Latest Properties

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Bridgfords Branches (view all 88)
Albion Road Branch, Tyne
Alderley Edge, SK9
Alsager Branch, ST7
Altrincham, WA14
Ashton-under-lyne, OL6
Bamber Bridge Branch, PR5
Bingley, BD16
Blackburn, BB1

“Estate agents here have attitude problems. Got a negative response ......”

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Sep 07,2017
Minithumbdown
By: 'joanne'
Sep 07,2017
2 people found
this helpful
Estate agents here have attitude problems. Got a negative response ever since politely requesting I stop receiving emails from one of the staff as I had changed my area preference (although later changed it back to Leyland). Tried to arrange a viewing for evening or ...
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“Signed tenancy. Same afternoon broadband provider rings, emails & texts to ......”

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Sep 05,2017
Minithumbdown
By: 'Mistreated'
Sep 05,2017
5 people found
this helpful
Signed tenancy. Same afternoon broadband provider rings, emails & texts to try to sell you Internet as Bridgfords have sold your details. Much worse though: without your knowledge Bridgfords provide your details to an Energy Company (Spark) & create an account (in your name) to supply electricity & ...
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Comment on agent fees
Expensive £360 incl VAT. I paid £300
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“These guys are an absolute disgrace. I cant think of ......”

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Aug 26,2017
Minithumbdown
By: 'Derry'
Aug 26,2017
4 people found
this helpful
These guys are an absolute disgrace. I cant think of a single good word to say about them at all. Unreasonable, outdated procedure, unnecessary/unfair/punitive charges....
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Comment on agent fees
Bad
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“If I could give the Holmes chapel branch no stars ......”

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Aug 26,2017
Minithumbdown
By: 'Nat'
Aug 26,2017
1 people found
this helpful
If I could give the Holmes chapel branch no stars I would one star is quite generous. No communication whatsoever. No feedback on viewings and when I phoned to ask why, I was told I needed to ring them if I wanted to know anything ...
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Comment on agent fees
They were going to charge us nearly £4000 for doing absolutely nothing and it would have been pure luck if they had managed to sell our property.
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“Have been waiting two and a half weeks for return ......”

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Aug 16,2017
Minithumbdown
By: 'jones'
Aug 16,2017
3 people found
this helpful
Have been waiting two and a half weeks for return of bond. All letters and permission from landlord have been sent and bank details also sent. When we moved out bridgfords changed the gas and electricity supplier with out asking or getting meter readings. Probably ...
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Comment on agent fees
bad.
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“As usual with bridgfords they take their monthly management fee ......”

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Aug 10,2017
Minithumbdown
By: 'Rob'
Aug 10,2017
3 people found
this helpful
As usual with bridgfords they take their monthly management fee but as a landlord I receive zero service. Do not expect them to take meter readings or do anything proactive Useless and have taken all my properties from them. Gone back to doing it myself. ...
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“They are useless at getting anything done. They lied to ......”

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Aug 10,2017
Minithumbup
By: 'kaylad93'
Aug 10,2017
1 people found
this helpful
They are useless at getting anything done. They lied to me about all their fees and when it came to paying they changed it all. They expect rent on time but fail to do any repairs on time. I would not recommend them to anyone. ...
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“This branch of Bridgfords have been useless in assisting me ......”

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Aug 08,2017
Minithumbdown
By: 'Sheeba'
Aug 08,2017
7 people found
this helpful
This branch of Bridgfords have been useless in assisting me in getting my property sold. I would not recommend them to anyone. They clearly do not know how to treat customers & had the cheek to lie to another agent about my property status by saying ...
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Comment on agent fees
Bad for the level of service which is non existent.
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“When I was looking to mortgage my rented property witch ......”

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Jul 27,2017
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Lee
By: 'Chaz'
Jul 27,2017
0 people found
this helpful
When I was looking to mortgage my rented property witch I had never done before as I had inherited the property. So, as you can imagine I was a little worried about it and not quiet shore what to do or how to even start ...
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Comment on agent fees
As for the fees at first you always look and think “how much” but again after you have spoken with Lee about the whole thing you know that it’s a fair price as he just guides you through it and explains everything to you step by step.
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“The worst customer service ever! I received a call from ......”

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Jul 13,2017
Minithumbdown
By: 'Shymaa'
Jul 13,2017
7 people found
this helpful
The worst customer service ever! I received a call from one of the letting agents at Bridgfords after an inquiry and she booked me a viewing, i waited for a whole week and on the day of the viewing i called to confirm the appointment ...
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“This estate agent is appalling and I would warn any ......”

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Jul 07,2017
Minithumbdown
By: 'HR'
Jul 07,2017
6 people found
this helpful
This estate agent is appalling and I would warn any tenant against using their services. The customer service stops as soon as you pay your money. Nothing they said would be done on the property when I moved in and the property hadn't even been ...
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Comment on agent fees
Fees are extortionate
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“Have rented an apartment from them. On the nice day ......”

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Jun 28,2017
Minithumbdown
By: 'Jen'
Jun 28,2017
6 people found
this helpful
Have rented an apartment from them. On the nice day they told us that non of the agreed repairs had been completed and said we could still move in but would have to agree with this. My housemate had arranged for all of her stuff ...
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Comment on agent fees
Terrible. Don't understand what we paid for because they are terrible at communication from start to finish. Would only contact us when it involved getting money of us not and often didn't respond when we had a problem
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“Saw a house marketed by them and made an offer. ......”

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Jun 10,2017
Minithumbdown
By: 'MKC'
Jun 10,2017
10 people found
this helpful
Saw a house marketed by them and made an offer. The agent called back and told us the competitor's offer (not sure why they were allowed to do so) and asked us to offer higher. We did and offer was accepted with a promise that ...
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“Terrible estate agents. Left hand doesn't know what the right ......”

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Jun 10,2017
Minithumbdown
By: 'LB'
Jun 10,2017
7 people found
this helpful
Terrible estate agents. Left hand doesn't know what the right hand is doing as they are unable to communicate effectively as a company. Very unprofessional too! Never met a company that cares so little about their clients. I have had one problem after another with ...
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Comment on agent fees
Terrible fees - I know they are overpriced because when I challenged them I was given a £100 refund straight away.
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“I would give Zero stars if I could. I have ......”

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Jun 09,2017
Minithumbdown
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Katie
By: 'CairngormGirl'
Jun 09,2017
3 people found
this helpful
I would give Zero stars if I could. I have never dealt with such a poorly ran company. No one communicates with each other or checks messages from their clients and if they do they rarely get back to you and wwhen they do it's ...
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Comment on agent fees
Bad. Like a lot of agents their fees are unreasonable
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“The communication skills are shocking, either no call back, get ......”

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Jun 01,2017
Minithumbdown
By: 'Anon1'
Jun 01,2017
4 people found
this helpful
The communication skills are shocking, either no call back, get the answer machine in office hours, wait weeks for repairs to be done and passed on to other companies to do their job for them, so unprofessional....
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“Really pleased with the result that Bridgfords achieved with selling ......”

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Jun 01,2017
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Emma
By: 'Stonehouse'
Jun 01,2017
1 people found
this helpful
Really pleased with the result that Bridgfords achieved with selling our shop/cafe and apartments recently. They were proactive, easy to deal with, and knowledgeable about the current housing and buyers situations. We have recommended them to our friends, and cannot speak highly enough about ...
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Comment on agent fees
The fees were very reasonable compared to Christies who were also selling this property for us, who achieved no viewings in a year!
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“Wow...just wow what an absolute disgrace this company are, ......”

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May 15,2017
Minithumbup
By: 'Disgruntled'
May 15,2017
5 people found
this helpful
Wow...just wow what an absolute disgrace this company are, good friday of 2017 i was asked to take in some documents including bank details in order to log a claim to receive my deposit back, i left work early to ensure i could get to ...
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Comment on agent fees
Shockingly bad
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“My mother recently sold her house through Bridgfords Darlington branch. ......”

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May 13,2017
Minithumbdown
By: 'Denise'
May 13,2017
3 people found
this helpful
My mother recently sold her house through Bridgfords Darlington branch. Astronomically high fees for a terrible, lazy, abysmal so called service. Disgusted and dismayed. No stars for this place....
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Comment on agent fees
Terrible
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“If I couldn't give them no start I would! The ......”

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May 03,2017
Minithumbdown
By: '123'
May 03,2017
2 people found
this helpful
If I couldn't give them no start I would! The agency is all about taking money and fast. They don't care about the tenant at all. I view the property twice and both times they mentioned that fridge and washing machine are including. The previous ...
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Comment on agent fees
Bad
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“Rented a flat from Bridgefords for just under two years. ......”

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Apr 23,2017
Minithumbdown
By: 'Anon'
Apr 23,2017
7 people found
this helpful
Rented a flat from Bridgefords for just under two years. Their fees were extremely high and they did nothing to warrant them. Clearly the whole company is run on the basis of only doing things if people are shouting about them. Communication was consistently awful ...
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Comment on agent fees
Bad. Very expensive for the area
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“I asked to view a rental property , I had no ......”

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Apr 17,2017
Minithumbdown
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Susan
By: 'Mrs'
Apr 17,2017
1 people found
this helpful
I asked to view a rental property , I had no call back to arrange it and now all of a sudden the property has been let within a week of my enquiry. It seems strange I never got a call back and now it has ...
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Comment on agent fees
Bad
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“The property repair office is closed on a Saturday afternoon ......”

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Apr 13,2017
Minithumbdown
By: 'T'
Apr 13,2017
2 people found
this helpful
The property repair office is closed on a Saturday afternoon which is less than ideal. The ensuite had a macerator unit which we thought was faulty due to disgusting smell & noise, apparently not. We never used the toilet because of the smell but would flush ...
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Comment on agent fees
Paid for a tenancy that was never signed by the landlord or confirmed by them. Not really sure what we paid for?
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“Bridgfords did not do any of the work promised. I ......”

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Apr 09,2017
Minithumbdown
By: 'Seller'
Apr 09,2017
5 people found
this helpful
Bridgfords did not do any of the work promised. I had to write the description for the house, then they still managed to get it wrong on rightmove and zoopla and the floor plan they got wrong too. I had to ask them to put ...
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“I will never recommend Bridgfords to anyone. They are very ......”

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Apr 04,2017
Minithumbdown
By: 'Previous'
Apr 04,2017
8 people found
this helpful
I will never recommend Bridgfords to anyone. They are very fast to take your rent but slow to sort out any issues. When you talk to them about any issue they promise to talk to the Landlord but never do - We only had our ...
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Comment on agent fees
The reference fee was unnecessary.
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“I was a buyer, Jane Catterall was exceptional. From day ......”

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Mar 24,2017
Minithumbup
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jane
By: 'Shirls'
Mar 24,2017
2 people found
this helpful
I was a buyer, Jane Catterall was exceptional. From day one she kept me informed of progress. Nothing was to much trouble.more helpful than the solicitor. Jane printed documents for me, brought them round to my home for me to sign, as I have ...
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“When purchasing our own property used Lee at countrywide mortgage ......”

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Mar 20,2017
Minithumbup
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Lee
By: 'Neil'
Mar 20,2017
0 people found
this helpful
When purchasing our own property used Lee at countrywide mortgage services to get a mortgage. Took all the stress and pressure of finding the best deal to suit our needs. Happy in our new home, thank you...
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Comment on agent fees
good
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“They are the worst. They cannot do their job. Very ......”

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Mar 20,2017
Minithumbdown
By: 'PSagar'
Mar 20,2017
5 people found
this helpful
They are the worst. They cannot do their job. Very ignorant. They have cancelled a viewing over 3 times for different properties on the day of viewing. And when I told them this is not the first time.. they had the adaucity to say atleast you ...
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“Happy to take rent but took over a year to ......”

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Mar 14,2017
Minithumbdown
By: 'P'
Mar 14,2017
3 people found
this helpful
Happy to take rent but took over a year to rectify maintenance issues, Looking forward to bringing small claims action and shaming these slum landlords....
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“When we tried to withdraw an offer on a house ......”

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Mar 14,2017
Minithumbdown
By: 'Harry'
Mar 14,2017
4 people found
this helpful
When we tried to withdraw an offer on a house we were pressured and made to feel guilty to try and make us go through with the purchase. Highly unprofessional....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Bridgfords

Regional Awards won by Bridgfords

Individual Branch Awards

Washington, NE38



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