69% sales valuation accuracy
77% sales fee satisfaction
No company information
Latest Reviews
View all Reviews 564
13th May 2024
reviewed by 'Tenant'
8th May 2024
reviewed by 'Lee'
24th Apr 2024
reviewed by 'Mark'
9th Mar 2024
reviewed by 'Rebecca'
4th Mar 2024
reviewed by 'Simona'
21st Feb 2024
reviewed by 'Heidi'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 69% | 77% | £38,000 | £49,150,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 26 | 43 | 48 | 186 | 61 | 27 | 37 | 17 | 28 | 91 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Rankings
Latest Properties
No Properties
May 10,2018
May 10,2018
0
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Wholly professional attitude and sympathetic to the sale of property. Excellent service and kept me updated with any contact made...
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Comment on agent fees
In conjunction with most others
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May 11, 2018
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Les, thank you so much for your review we really do appreciate it and thank you for recommending us to everyone you speak to we are very grateful. Kind Regards Val and the Team ...
May 10,2018
May 10,2018
0
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Ponteland Bridgford staff were absolutely excellent with us!! They responded in a timely fashion, always there to answer our queries even after finding us a buyer quickly .Our experience was very positive with the team.
Val, Karen well done and keep up the good workxx...
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Comment on agent fees
Very reasonable
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May 11, 2018
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Mrs D thank you for taking the time to write this fabulous review, we were delighted to have been of service and we hope you are very happy in your new home and the boys are all settled. Kind Regards Val and Team ...
May 10,2018
May 10,2018
0
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Karen and the team at Bridgfords have been fantastic from start to finish. I can't recommend them highly enough. Through our sale and purchase they were great
Their online photos highlighted our sale property beautifully...
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Comment on agent fees
Good
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May 11, 2018
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Dear Dr Whitney thank you for your feedback with regards to Karen and the team at bridgfords Ponteland branch, as always it was a pleaessure having you as a client and we are delighted you are now in your forever home. Kind Regards Val and Team ...
May 10,2018
May 10,2018
0
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We were delighted with the service we received from the Bridgfords team in Ponteland. From the initial contact, survey, listing, right through to completion, they were first class. A friendly, professional team who gave reassurance at every level....
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May 11, 2018
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Dear Richard, Thank you for this amazing review, we were so pleased that you picked us to sell your property and we are delighted you are happy with the service we provided. Kind Regards Val and Team ...
May 05,2018
May 05,2018
0
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I'm extremely disappointed with how Bridgford handled my application to lease a property in York.
I'm not angry just that I didn't get it- it happens. I'm angry because in this case it wasn't a better offer from someone else, or a failed reference, or ...
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May 03,2018
May 03,2018
0
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Zero stars would be too much for this branch. After having an offer accepted on a property they then accepted a higher offer from elsewhere whilst waiting on paperwork. Utterly unprofessional team....
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Apr 12,2018
Apr 12,2018
0
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My experience with Bridgfords has been incredibly helpful, quick at the initial inquiry, professional and friendly. I have only praise....
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Apr 05,2018
Apr 05,2018
5
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Horrible estate agents to deal with. Were not up-front at all about all their fees. Then charged us nearly £500 in fees to let a flat only to offer us the flat on worse terms then we had initially agreed even though we passed all the ...
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Comment on agent fees
excessive which they were not up front about.
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Feb 16,2018
Feb 16,2018
0
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I am buying a house with you as a property developer. I deal with a lot of agents both buying and selling. Melanie gave outstanding service this week on a property i have offered on. So much so i will be using Bridgefords to sell ...
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Feb 13,2018
Feb 13,2018
6
people found
this helpful
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Bridgfords deserve 0 stars and are easily the worst company I've ever had the misfortune of dealing with during my 30 years on this planet.
Deceitful, negligent and totally incompetent would be putting it politely.
It's safe to say my pet labrador has better communication skills than ...
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Comment on agent fees
Probably the most expensive in Manchester.
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Feb 11,2018
Feb 11,2018
1
people found
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Appalling customer service. They ignore your problems. I have been constantly telephoning the office to sort out issues with a house and they either tell lies or on the last occasion put the phone down. They are also a rip off and only interested in ...
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Comment on agent fees
Rip off
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Feb 01,2018
Feb 01,2018
2
people found
this helpful
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Absolutely livid. The worst service I have ever received. My friend and I were ready to move in to an apartment tomorrow as we passed the checks and were given the move in date. We thought it strange we hadn't received the invoice and today ...
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Jan 30,2018
Jan 30,2018
5
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absolutlely terrible dealing with this lying, un - organised company, increased my rent TWICE during the same year, even though i had already agreed a fixed priced for the year, took the maintanence man FOUR MONTHS to fix a problem i had, didnt receieve ANY ...
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Comment on agent fees
BAD - VERY BAD
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Mar 19, 2018
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Hi samanther I had the same problem with these idiots. I'd contact the property ombudsman. ...
Jan 22,2018
Jan 22,2018
0
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This worst company I have experienced in the UK! Stated the first month was half price then after we had paid their extortionate non refundable fees they said that the half price was for the previous month! Extremely poor communicators and have failed on their ...
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Comment on agent fees
Very poor considering their lack of honesty and customer service.
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Jan 19,2018
Jan 19,2018
5
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THE WORST COMPANY EVER. COMPLETE SHAMBLES TO WORK WITH.
AVOID AT ALL COSTS.
THESE ARE THE WORST COMPANY IVE EVER ENCOUNTERED...
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Comment on agent fees
TERRIBLE. £550 FOR A 2 BED FLAT.
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Jan 19,2018
Jan 19,2018
2
people found
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The worst agents I have ever come into contact with in my years of renting properties. Unhelpful, RUDE and impossible to get answers from for simple questions if you have issues.
Wouldn't STRONGLY suggest avoiding if you want a smooth sailing time. They made my ...
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Comment on agent fees
Shockingly bad
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Jan 02,2018
Jan 02,2018
2
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I wish I could put a negative star.
Used them for renting a property out and found them to be incompetent and very slow in replies (weeks). Do not take responsibility for their actions/mistakes, are full of excuses and quick to try and blame ...
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Comment on agent fees
Reasonable fees - if they actually did the work.
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Dec 18,2017
Dec 18,2017
3
people found
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Avoid as they Will not think twice about discussing your personal financial circumstances with other customers to cover there own shortfalls. as I found out on my house sale...
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Comment on agent fees
No comment to add
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Dec 12,2017
Dec 12,2017
1
people found
this helpful
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From start to finish we were kept upto date with viewings and feedback on our property and within a few weeks our property was rented to tennants. A very friendly service !...
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Comment on agent fees
Good
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Nov 29,2017
Nov 29,2017
0
people found
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If I could put minus stars I would honestly do it. Given them a 1 star is already very generous. And I fully agree with all the bad comments I have read below.
The agency fees WHICH ARE RIDICULOUS. We paid a fortune when I say ...
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Comment on agent fees
BAD, RIDICULOUS
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Nov 20,2017
Nov 20,2017
0
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Bridgfords Burnley have had bad reviews for their Lettings Department for the last few years and as a Landlord who formerly used them I can confirm that they did deserve it - then. But not now! The incompetent members of staff are no longer there ...
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Comment on agent fees
They earn every penny!
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Nov 07,2017
Nov 07,2017
0
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I have just sold a property and re-mortgaged another all with the help from the staff at Bridgfords. They kept me updated throughout the whole process and I would call in at a moments notice for help filling in forms etc. The staff were friendly ...
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Comment on agent fees
Average
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Oct 25,2017
Oct 25,2017
0
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Landlords review:
Firstly, if you are having problems with the maintenance of a property, it is not Bridgfords fault. They will pass the complaint on to the Landlord - who will either complete repairs or ignore it. You need to stop paying the rent until ...
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Comment on agent fees
Expensive but they out perform any other letting agent.
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Oct 25,2017
Oct 25,2017
0
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Hannah has dealt with our property in Leeds for many years and has always provided a great service.
Bridgfords have secured good,reliable tenants and voids have been kept to the absolute minimum. Hannah and the team always approach their work in a friendly and ...
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Comment on agent fees
good
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Oct 22,2017
Oct 22,2017
5
people found
this helpful
this helpful
I have had a terrible experience with Bridgfords. The apartment was poorly maintained and not clean when I moved in. The boiler was hanging from the wall with water dripping from the overflow tank when turned on. This is actually a criminal matter but have ...
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Comment on agent fees
Bad, unacceptable standard.
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Oct 20,2017
Oct 20,2017
1
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We put our house on the market at the end of July with Bridgefords Halifax and was surprised how quickly we sold.The photographs and marketing was excellent.Although you pay a little more than some agents the whole process was professional and we were ...
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Comment on agent fees
You pay a set fee which is explained at the the valuation visit.Some agents do a cheaper fee but the house can remain on the market for months.
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Oct 18,2017
Oct 18,2017
1
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As a tenant I found Bridgfords staff to be condescending, facetious and downright insulting. The service I have received has been consistently below par. I will never engage with this company again....
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Comment on agent fees
Neutral
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Oct 15,2017
Oct 15,2017
2
people found
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I am a landlord and have been trying to reclaim the deposit from Bridgfords to cover costs after the previous tenant moved out. It's been a month now. Apparently they cannot send me it by cheque, which is what the contract specifies, and now they ...
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Comment on agent fees
The fees you charge for what is a rubbish service are frankly insulting. I switched to another letting agent and got the property rented faster, more efficiently, for less charges, and for £75 more rent pcm.
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Sep 26,2017
Sep 26,2017
1
people found
this helpful
this helpful
I was moving into my first flat and Aaron was really friendly and helpful, he couldn't have made it any easier to move in and get everything sorted, would definitely recommend to anyone looking to move into a place of their own...
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Sep 14,2017
Sep 14,2017
3
people found
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If I could give 0 stars I would. Most expensive agency fees around, and you get LESS than no service for these apparent "agency fees". The referencing process prior to moving in was nothing short of a joke - interrogated both myself and my partner and ...
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Comment on agent fees
EXTORTIONATE and receive nothing in return
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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