Castles Estate Agents (London)
4.9/5, 937 reviews
98% recommended
97% sales valuation accuracy
97% sales fee satisfaction
Castles have been local property experts in North and East London, Enfield and Essex, for over 38 years now. How time flies - We love what we do and use all of our knowledge, and experience, to help people move. show more Castles have been local property experts in North and East London, Enfield and Essex, for over 38 years now. How time flies - We love what we do and use all of our knowledge, and experience, to help people move.

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Latest Reviews

 View all Reviews 937
8th Oct 2024
reviewed by 'Sarah S'
“Sandro was fantastic! He was so proactive and made himself available whenever he could to get sale over the line. ......”
4th Nov 2023
reviewed by 'Nurul'
“When I first took the plunge to sell my property and buy a new one (both with Castles in Enfield ......”
2nd Jun 2023
reviewed by 'Barbara'
“I recently sold my property in Wood Green. I was dealing with Sergio who did a fantastic job. He kept ......”
20th Feb 2023
reviewed by 'Salv'
“I approached Nof Tona at Castles after a proposed sale fell through at the last minute with another firm of ......”
6th Feb 2023
reviewed by 'B'
“The best estate agent in Enfield. Bought a flat with them and sold it 10 years later. Really amazing team. Great ......”
27th Jan 2023
reviewed by 'Ehsan Q'
“Ashli promptness, knowledge of the market, strategic mindset, kindness, good energy made a potentially chaotic purchase process simple. Ashli & Stephen ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 97% 97% £34,000 £4,000,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
54 0 73 3 460 5 316 3 19 4
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:30
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties for Sale   1625
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Castles Estate Agents (London) Branches (view all 7)
Crouch End, N8
Edmonton, N9
Enfield, EN3
Hackney, E5
Palmers Green, N13
Tottenham, N15
Waltham Abbey, EN9

“Excellent...”

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Dec 21,2018
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By: 'Anon'
Dec 21,2018
0 people found
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Team are always helpful and always come back to me with an update when requested. James, Alexei and Noff are very pleasant and easy to talk to. Would recommend for selling your house....
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“Great achievement!...”

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Dec 20,2018
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By: 'Jocelyne'
Dec 20,2018
0 people found
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I was selling the ground floor flat (with garden) on the High Road. I have been living happily in that flat for the last 20 years but with my partner we decided London was not for us anymore. Our flat was a very difficult item to ...
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Fair, good value for money.
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“Josh was great...”

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Dec 20,2018
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David
By: 'Pascoe'
Dec 20,2018
0 people found
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Josh at castles was great. Really got what I was looking for and found us a great flat. Super happy with our purchase. He really helped drive the process through. I would definitely recommend him especially as hes the only agent ive ever met that ...
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N/a
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“recent purchase...”

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Dec 20,2018
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Josh
By: 'R&A'
Dec 20,2018
0 people found
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Josh was very helpful and proactive in resolving issues related to this recent purchase thus enabling a pre Xmas move in date much appreciated...
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“Really impressed...”

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Dec 19,2018
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David
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Josh
By: 'Michael'
Dec 19,2018
0 people found
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Castles were absolutely fantastic. I had tried to sell my flat with another agent and got nowhere, but with Castles things were different. They were friendly, responsive, honest, and committed. They found a buyer in no time, and then managed the sale process very smoothly. ...
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Comment on agent fees
The fees seemed very reasonable.
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“Persistent and realistic...”

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Dec 17,2018
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By: 'H&S'
Dec 17,2018
0 people found
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We have bought and sold through Castles and their persistence has been great. When we first went on the market we went with another estate agents- they gave a higher valuation- 4 months later we came back to James who gave us the same honest valuation ...
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Comment on agent fees
Fair.
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“Great experience...”

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Dec 17,2018
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By: 'Caroline'
Dec 17,2018
0 people found
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I'd highly recommend Castles. They gave us realistic, honest, professional advice the whole way through and were instrumental in helping the sale run smoothly. We primarily dealt with James, with viewings and email support from Alexei and John and they were all really helpful and ...
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Comment on agent fees
The fees were in line with others.
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“Simply The Best...”

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Dec 11,2018
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David
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David
By: 'One'
Dec 11,2018
0 people found
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To be totally honest with you, I was dreading the thought of the entire process of selling our home. I am a very hard woman to please. I do not cut corners and am straight to the point. I thought that it would be an ...
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Comment on agent fees
Agents fees are fair and well worth the service that was provided. David was at hand literally 24/7 (even on he was off he would communicate and respond to emails).
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“Excellent Service...”

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Nov 28,2018
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By: 'Rita'
Nov 28,2018
0 people found
this helpful
The sale of the house went very smoothly and quite quickly! Was kept up to date with proceedings and dealt with very professionaly !! Would highly recommend these agents...
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Comment on agent fees
Agents fees were very reasonable
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“5 stars for Abraham...”

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Nov 27,2018
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Abraham
By: 'Caroline'
Nov 27,2018
0 people found
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I have no hesitation in 100% recommending Abraham and his team at Castles Crouch End. In a very difficult market, Abraham found us a buyer within weeks and found us our perfect home almost immediately on us explaining our requirements. Abraham (along with the wonderful Sandro & ...
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“Excellent all Round...”

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Nov 27,2018
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By: 'Kim'
Nov 27,2018
0 people found
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I have just exchanged contracts on my property, selling it through Castles. James, Alexei and John I found to be knowledgable, friendly and proficient in all my dealings with them. I would not hesitate to recommend them to anyone who is looking for a highly ...
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Comment on agent fees
Teir fee was very reasonable.
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“Great Advisor...”

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Nov 23,2018
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Craig
By: 'Paul'
Nov 23,2018
0 people found
this helpful
I have been working with Craig for the last 2 months as was looking for a flat for my mum. It was a difficult challenge as we had a long list of requirements and the situation was a bit messy. Craig simplified the process and was ...
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Comment on agent fees
Reasonable fees.
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“203 NIGHTINGALE ROAD...”

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Nov 19,2018
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Craig
By: 'JOHN'
Nov 19,2018
0 people found
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My first meeting with Craig was at the property. I was very impressed with the way he presented himself and the company. After the meeting was finished, i decided that Castle's were going to be marketing the property. Craig up dated me on a regular ...
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Comment on agent fees
Agent,s fees were fair, but i do achieve better rate in other areas.
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“Brilliant service...”

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Nov 12,2018
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By: 'Kaysar'
Nov 12,2018
0 people found
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It was a pleasure to work with Alexi on this deal, he is a very dedicated individual, with great knowledge of the area, very honest and reliable. The team at Castle have been brilliant to start to finish....
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“Highest Recommedation...”

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Nov 12,2018
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By: 'Mr'
Nov 12,2018
0 people found
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Out of 4 Estate Agents that the valuation, I was most impressed with James Valuation and Conduct. During the selling process, we were always Kept up to date and Alexei had a big part in this. Professional Agents thought out. Would not consider anyone else....
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Comment on agent fees
Very reasonable fees
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“John and James to all staff at castles were very professional...”

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Nov 10,2018
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By: 'Atilla'
Nov 10,2018
0 people found
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John and James to all staff very professional manner if I never understood anything they will explain things properly go through it with you. always answered my phone calls also liased with solicitors and got back to you....
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Comment on agent fees
Good
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“Great service overall...”

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Nov 09,2018
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Alex
By: 'Julia'
Nov 09,2018
0 people found
this helpful
I used to rent a property in Tottenham in 2013/14, and recently contacted again Alex with regards to a reference. I always found him very friendly and professional....
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“Great and friendly service from Castles...”

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Nov 07,2018
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By: 'Anna'
Nov 07,2018
0 people found
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Would definitely recommend Alexei, James, and the team at Castles, who helped make the buying process as smooth as possible. They were always accessible and happy to help with questions along the way....
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“Keep up the good work...”

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Nov 05,2018
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Stuart
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Mikhael
By: 'Janet'
Nov 05,2018
0 people found
this helpful
Stuart and Mikhael were both very helpful from the outset with the sale of our house; and any requests or queries by us were efficiently followed-up by them. They were on the case, and kept us abreast of any developments during the progression of the ...
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Comment on agent fees
Fair and reasonable
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“Experience & Expertise...”

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Nov 03,2018
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By: 'Oran'
Nov 03,2018
0 people found
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It has been a real pleasure working with James and Alexei . At the end of the process we have really gained an appreciation for the experience that James and Alexei brought to the process especially when mediating prices and negotiation. At all times James and ...
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Comment on agent fees
Hard earned!
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“Excellent service...”

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Nov 03,2018
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Craig
By: 'Loris'
Nov 03,2018
1 people found
this helpful
Craig was extremely knowledgable, helpful and courteous. I would happily recommend him to anyone looking for rental property both to landlords and tenants...
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“Friendly attitude very helpful during a lengthy purchase...”

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Oct 27,2018
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Max
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David
By: 'Will'
Oct 27,2018
0 people found
this helpful
Castles lead me through the purchase of a house with ease and charm; nothing was ever a problem, and their friendly attitude immensely helped get through the stressful moments of a lengthy and complicated purchase....
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“Max Whatley...”

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Oct 25,2018
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By: 'Natalie'
Oct 25,2018
0 people found
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Max was an absolute dream to work with from the moment I met him at the property for the 1st viewing through to the completion of my flat. He is honest, professional, hard working and did all he could to push through the sale of ...
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Comment on agent fees
good
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“Outstanding Agent...”

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Oct 23,2018
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Sandro
By: 'Christchurch'
Oct 23,2018
0 people found
this helpful
This is a 5star + review for Abraham Rawat. Abraham has sold a few properties for us whilst we lived in Crouch End for over 12 years. We have also bought two properties off him. He is by far the best Agent in Crouch End and I ...
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Comment on agent fees
Very reasonable
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“Determined and persistent...”

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Oct 23,2018
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By: 'Emma'
Oct 23,2018
0 people found
this helpful
James and Alexei worked diligently on our behalf to finally secure a sale at the price we wanted. They communicated well with us throughout the process and offered sound advice showing excellent understanding of the local market....
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Comment on agent fees
They earned it - fair for the work involved.
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“Great service...”

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Oct 11,2018
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Ashley
By: 'BTL'
Oct 11,2018
0 people found
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Thank you Castles for your help and support with our recent BTL purchase. a special thank you to Ashli for always answering emails from not just us but also our solicitor and Mortgage broker, being willing to open the property when we needed to access ...
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NA
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“First Class...”

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Oct 10,2018
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By: 'Philip'
Oct 10,2018
0 people found
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I have used Castles Palmers Green office a number of times and have specifically dealt with James and Alexei. I have always found them both to be extremely professional, reliable and a pleasure to work with. I would have no hesitation in recommended them to ...
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na
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“Excellent Service!...”

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Oct 09,2018
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By: 'Maria'
Oct 09,2018
0 people found
this helpful
Alexei and James are very friendly and helped us sell our home. They communicated with us at all times and we highly reccomend them!...
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Comment on agent fees
Good
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“Have restored my faith in estate agents!...”

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Oct 07,2018
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Sam
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Stuart
By: 'Anjellica'
Oct 07,2018
0 people found
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I have been a buyer and seller for some time and have dealt with many agents in different areas I haven't always thought my opinions and thoughts have mattered where it comes to estate agents, they have just seemed (to me) interested only in their ...
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Comment on agent fees
N/A as I am the buyer
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“Great service.......”

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Oct 06,2018
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Stuart
By: 'Jerry'
Oct 06,2018
0 people found
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The initial valuation was accurate. The service provided by Stuart throughout the sale process was really good and helped to alleviate the stress of selling a property....
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Comment on agent fees
The fees were reasonable for the services provided and were competitive with other agencies.
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Tenant Fees

Tenant Fees and Permitted Payments

* Holding deposits - a maximum of 1 week’s rent

* Deposits - a maximum deposit of 5 week’s rent for annual rent below £50,000, or 6 week’s rent for annual rental of £50,000 and above

* Payments for a Variation or Change to a tenancy agreement - £50 inclusive of VAT

* Payments associated with early termination of a tenancy – capped at the landlord’s loss or the agent’s reasonably incurred costs

* Utilities, communication services ( e.g. telephone, broadband) TV licence, council tax

* Interest payments for the late payment of rent – can be charged up to 3% over the Bank of England base rate

* Reasonable costs for the replacement f lost keys or other security devices.
Last updated at 05/06/2019, 12:52 PM by David Edgar
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:32 AM 22/03/2018 by allAgents

Awards won by Castles Estate Agents (London)

Regional Awards won by Castles Estate Agents (London)

Individual Branch Awards

Enfield, EN3

London, N9



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