97% sales valuation accuracy
97% sales fee satisfaction
Castles have been local property experts in North and East London, Enfield and Essex, for over 38 years now. How time flies - We love what we do and use all of our knowledge, and experience, to help people move.
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Castles have been local property experts in North and East London, Enfield and Essex, for over 38 years now. How time flies - We love what we do and use all of our knowledge, and experience, to help people move.
Latest Reviews
View all Reviews 937
8th Oct 2024
reviewed by 'Sarah S'
4th Nov 2023
reviewed by 'Nurul'
2nd Jun 2023
reviewed by 'Barbara'
20th Feb 2023
reviewed by 'Salv'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97% | 97% | £34,000 | £4,000,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 54 | 0 | 73 | 3 | 460 | 5 | 316 | 3 | 19 | 4 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Rankings
Latest Properties
for Sale 1625
Castles Estate Agents (London) Branches (view all 7)
Oct 02,2018
Oct 02,2018
0
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We couldn't of asked for anyone more helpful then Alexei! Thankyou for all your help getting us our house!...
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Oct 02,2018
Oct 02,2018
1
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I am very thankful to John Hili and his team at Castles who diligently assisted me in my property search.
As it regrettable transpired, I did not purchase a property through them in the end, though am still grateful in their persistence and level of ...
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Oct 01,2018
Oct 01,2018
2
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My wife and I have been very happy with the service received by James, John and Alexei from Castles at Palmers Green. They were always on time and knew the area exceptionally well. Moreover, they had great marketing ideas, provided a reasonable estimate (unlike other ...
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Comment on agent fees
Reasonable for the service provided.
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Sep 26,2018
Sep 26,2018
0
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I was very happy with the service that Castles provided me. I chose them as they had been extremely helpful when I was looking to buy a flat in London.
Although there has been a recent downturn in the market they still helped me to ...
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Comment on agent fees
Agents fees are in line with all local competitors.
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Sep 23,2018
Sep 23,2018
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Very happy with the friendly and thorough service given by Daniel & Tom at Castles. Nothing ever seemed too much bother, they kept us in the loop at all times and gave the same excellent level of support from start to finish (even when our initial ...
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Comment on agent fees
The fees were as laid out to us at the start and given the level of service we received, we were happy with these fees.
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Sep 13,2018
Sep 13,2018
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Absolutely brilliant service provided by Stuart and Castles. House sold within a week. I was living 300 miles away during sale and Stuart provided a great service which meant I did not have to keep travelling up and down the country during the sale. He went ...
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Comment on agent fees
Reasonable and easy to understand.
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Sep 10,2018
Sep 10,2018
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We had a great experience with Castles. They were knowledgeable, pragmatic and incredibly supportive on both our sale and purchase. We completed on both very quickly and were very pleased at all stages with the help provided by both Panos and Russell....
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Sep 08,2018
Sep 08,2018
0
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Stephen was professional throughout the process of selling my house. His knowledge of the industry is great. He has phenomenal communication skills, as he replies back to you as soon as possible. Him and his team are great.
11/10...
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Sep 07,2018
Sep 07,2018
0
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Ashli was polite and professional when showing the property. Both Ashli and Stephen were quick to respond to any queries and keep me regularly updated. Great service and would recommend!...
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Aug 27,2018
Aug 27,2018
0
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Extremely patient and helpful throughout the process of selling the house, leading to early identification of a buyer. Without hesitation I would recommend Stuart...
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Good
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Aug 21,2018
Aug 21,2018
0
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Alexi was honest and polite throughout the whole process. A true gentleman and professional. He was very knowledgeable and his communication skills were exemplary. You often hear about charlatan estate agents but Alexi bucks that trend. Alexi is a first class practitioner and I would ...
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Aug 21,2018
Aug 21,2018
0
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My elderly mum was moving after 37 years and initially her house was on with other agents with not much happening. We signed up with Castles Palmers Green and within weeks the house was under offer. They then made it their mission to ensure that mum ...
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Good
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Aug 20,2018
Aug 20,2018
0
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Thanks to Alexei at Palmers Green for helping with the purchase of our new property, he was polite and courteous at all times and a pleasure to deal with....
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Comment on agent fees
Fees were competitive.
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Aug 16,2018
Aug 16,2018
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Having originally bought our flat with Castles, we knew James well and knew he would give 100% in helping us sell our property. Both he and Alexei made themselves available whenever we had questions or needed reassurance and they were extremely patient and calm when things ...
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Comment on agent fees
The fess were very reasonable.
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Aug 10,2018
Aug 10,2018
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Alexei was very helpful in every stage , even helped me get a good deal on mortgage. I would recommend palmer green castle to everybody ....
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Aug 10,2018
Aug 10,2018
0
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Alexei and James were extremely helpful throughout our house purchase. They responded to enquiries quickly and always got back to us with the required information. They were very accessible and approachable....
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Aug 10,2018
Aug 10,2018
0
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I just want to thank Alexei very much. He was thoroughly professional, punctual and has excellent knowledge of the market. Dealing with him and castles was good from start to finish.
Unlike other agents who try to show you any properties on their books, he ...
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Good
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Aug 10,2018
Aug 10,2018
0
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James Mulvee and Alexei De CresceNezi were very professional, honest and skilled at supporting me through the property selling process. They effectively advertised the property and continuously chased up potential buyers. They were not phased by any issues which arised with the solicitors and actually ...
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Comment on agent fees
Fair
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Aug 05,2018
Aug 05,2018
0
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Josh at Castles was brilliant right from the start. He listened to what I was looking for and didn't bombard me with sales calls so when he asked me to view a property that had no details on, I wouldn't have normally gone, but I ...
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Comment on agent fees
I bought, so no fees
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Aug 04,2018
Aug 04,2018
0
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I was a first time buyer and had been surprised how pushy and aggressive some agents were. Dealing with Max was different, he's honest, sincere and communicates extremely well. I only saw two properties through Castles and purchased the second one. The entire process was ...
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Aug 03,2018
Aug 03,2018
0
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I purchased my property in 2015 through Castles, and was very happy with the service, and therefore I chose to go with them again for my sale in 2018.
David and Josh were always happy to assist me and came across as professional and dedicated at all ...
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Good
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Aug 02,2018
Aug 02,2018
0
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Thanks Josh for managing my flat-search and purchase in a very thorough and professional manner and for your friendly help along the way. Thanks David and the rest of the staff for similarly professional help while Josh was on holiday....
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Jul 31,2018
Jul 31,2018
0
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Castles are friendly and professional. They were always quick to respond and happy to go the extra distance for us when we asked....
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Jul 20,2018
Jul 20,2018
0
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Stuart was very helpful when it came to selling Dad's house. He was very professional and explained everything to us before the house was put on the market and got us a very quick sale. He kept us informed all the way along and was ...
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Comment on agent fees
I thought the fees were reasonable - you get what you pay for.
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Jul 19,2018
Jul 19,2018
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Thanks to Sandro at Castles for selling our house in a tricky market! I genuinely believe that they are the best agents in the area!!
Always a smile!
Always time for any questions.
Always professional, giving good advice and following through with honest feedback.
Always ...
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Comment on agent fees
Fair fees for a job well done!!
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Jul 15,2018
Jul 15,2018
1
people found
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We received good service from Stuart at Castles. He explained the process and fees before the house went on the market.
He also kept us informed throughout the process and handled our communication with the buyer very well throughout....
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Comment on agent fees
The fee was reasonable and Stuart explained exactly what they would be.
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Jul 14,2018
Jul 14,2018
0
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When selling, Stuart Gray kept in regular contact with me and provided updates along the way. I really appreciated this as I am always busy at work. Selling was smooth sailing and quick once we had a buyer. Stuart put me in touch with other ...
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Good
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Jul 11,2018
Jul 11,2018
0
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What a truly professional estate agents.
They gave us an amazing service from the day we made an offer to completion. Their communication skills were first class and they always gave us clear detailed feedback. I want to personally thank Nof who has been an ...
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Jun 30,2018
Jun 30,2018
0
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Josh was great throughout - found us the perfect house, helped negotiate a great price, and was super helpful through to completion. Felt like he was really on our side....
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NA
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Jun 28,2018
Jun 28,2018
0
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This is the second property I have sold this year through Castles Estates. I cannot imagine ever using any other agent again. True professionals with a refreshing no nonsense approach and love for what they do. Stephen and Ashley at Enfield are a pleasure to ...
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Good
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Tenant Fees
Tenant Fees and Permitted Payments* Holding deposits - a maximum of 1 week’s rent
* Deposits - a maximum deposit of 5 week’s rent for annual rent below £50,000, or 6 week’s rent for annual rental of £50,000 and above
* Payments for a Variation or Change to a tenancy agreement - £50 inclusive of VAT
* Payments associated with early termination of a tenancy – capped at the landlord’s loss or the agent’s reasonably incurred costs
* Utilities, communication services ( e.g. telephone, broadband) TV licence, council tax
* Interest payments for the late payment of rent – can be charged up to 3% over the Bank of England base rate
* Reasonable costs for the replacement f lost keys or other security devices. Last updated at 05/06/2019, 12:52 PM by David Edgar
Complaints Procedure
No procedure set.
Last updated at 9:32 AM 22/03/2018 by allAgents
Best Estate Agent in EN3 
Best Estate Agent in Enfield 
