97% sales valuation accuracy
99% sales fee satisfaction
85% lettings valuation accuracy
95% lettings fee satisfaction
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Latest Reviews
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17th Apr 2024
reviewed by 'Lisa Edmonds'
17th Apr 2024
reviewed by 'Steven Dance'
8th Apr 2024
reviewed by 'liliana'
4th Apr 2024
reviewed by 'Michaela'
4th Apr 2024
reviewed by 'Mrs TJ'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97% | 99% | £27,000 | £2,200,000 |
| Lettings | 85% | 95% | £450 | £1,350 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 20 | 1 | 17 | 3 | 192 | 5 | 68 | 2 | 9 | 3 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Estate agents
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Feb 03,2017
Feb 03,2017
1
people found
this helpful
this helpful
Excellent, outstanding, and very helpful towards me. Kept updated regularly on sale and purchase. Nothing was too much trouble to assist with my personal requirements, and to be honest on many occasions had a good laugh. Would not hesitate to use and recommend Bycrofts A*****...
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Good
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Feb 03,2017
Feb 03,2017
1
people found
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this helpful
An honest, approachable and affordable service. Nothing seems to be too much trouble for these agents. They have taken a lot of the stress out of the chaos of moving house. Would entirely recommend them to anybody looking to buy or sell a home or ...
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Comment on agent fees
The fees are competitive with other local agents, and you certainly get your money's worth.
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Feb 03,2017
Feb 03,2017
0
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First time I met Chris to provide me with a valuation on my late mum's bungalow, I was impressed by his immaculate suit and the warmth and friendliness expressed in his handshake and smile. He helped to make a quite traumatic situation easy and went ...
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Comment on agent fees
Good
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Dec 20,2016
Dec 20,2016
0
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this helpful
Very helpfull and supportive from the start of marketing my property. Very quick to respond to any questions asked by email or telephone. Bycrofts were recomended by other friends as well. Considering I live and work abroad, in not the best of regions for communications, ...
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Comment on agent fees
Not actually seen my fees due yet, they are with my solicitor but from the start they are in line with other estate agents.
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Dec 20, 2016
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Thank you Sean for your honest feedback and for your patience throughout the sale of your cottage. ...
Dec 19,2016
Dec 19,2016
0
people found
this helpful
this helpful
An extremely helpful team assisting us in our search for properties over the last 4 months. They were professional with their advise, viewings and ALL our enquiries but also conducted themselves in a very friendly manner. I personally find this a good attribute when facing, which ...
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Dec 20, 2016
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Many Thanks Mr and Mrs McDonald - throughout the team we try to offer the highest level of service and it is nice to be appreciated. ...
Dec 13,2016
Dec 13,2016
0
people found
this helpful
this helpful
I have been really impressed with Bycrofts' letting services - I live some distance from the property I let and they have managed it excellently in my absence - striking the right balance of getting on and sorting stuff out and communicating with me as ...
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Comment on agent fees
About right
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Dec 04,2016
Dec 04,2016
0
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this helpful
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Michele is exactly who you need to work with at this 'what can be, exasperating time', someone 100% professional but with a brilliant sense of humour and you know to be always there for you....
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Comment on agent fees
Good
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Dec 20, 2016
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Thank you for your positive feedback it was a pleasure dealing with your property for you. ...
Dec 02,2016
Dec 02,2016
0
people found
this helpful
this helpful
Fantastic service, Chris went above and beyond, Michelle has been brilliant keeping me updated, lovely people, lovely family atmosphere at Bycrofts Thank you...
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Comment on agent fees
Fair
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Dec 05, 2016
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Thank you Linda - I am glad you appreciate all our hard work and hope you settle in to your new property. ...
Nov 29,2016
Nov 29,2016
0
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this helpful
this helpful
we have used bycroft many times and they are the best by far.
we have known Michelle and Chris for 20 years from the days when they were mere beginners. They are as good as it gets. They are on the ball and give constant updates....
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Dec 05, 2016
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Thanks for your kind comments - as usual it was a pleasure to work for you. ...
Nov 16,2016
Nov 16,2016
0
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A very accurate appraisal, good communication and excellent negotiation on my behalf to achieve a very satisfactory result. I will not hesitate to use them in the future ....
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Comment on agent fees
very good
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Nov 08,2016
Nov 08,2016
0
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this helpful
this helpful
My husband and I had an 18 month tenancy through Bycrofts Great Yarmouth. They are thorough, precise, polite and professional. Our check in and check out procedures were handled smoothly and efficiently. They arranged to have all and any issues raised during the tenancy resolved swiftly ...
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Comment on agent fees
Reasonable fees involved
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Nov 15, 2016
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Thank you so much for your kind review. We work very hard to ensure the check in and check out procedure is as smooth as possible and any maintenance issues are dealt with as swiftly as possible so our tenants are not inconvenienced. You have been wonderful tenants and we wish you much happiness for the future. ...
Oct 28,2016
Oct 28,2016
0
people found
this helpful
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Nick and Michele are always very polite and helpful. Nothing is too much trouble and they always call back when they say they will. I would contact them again and recommend them....
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Comment on agent fees
I purchased a property so I did not have any fees.
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Oct 24,2016
Oct 24,2016
0
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Excellent service, throughout the selling process. Chris provided a valuation and sound advice at the outset. Michele was professional, helpful and provided excellent levels of communication and service, throughout....
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Comment on agent fees
Excellent value.
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Oct 21,2016
Oct 21,2016
0
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Sensible and professional advice throughout from Chris and Nick and Laura kept us informed of developments. Have used before and would recommend. The buyer was already aware that a property suitable for their needs was likely to be marketed which meant the whole transaction completed ...
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Oct 22, 2016
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Thank you very much for your positive feedback confirming your appreciation of our all round professional and accurate approach to valuing and selling your property. ...
Oct 18,2016
Oct 18,2016
0
people found
this helpful
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Dealt with both staff members and was very impressed. We were kept well informed throughout the sale of our property from viewings to feed back from prospective buyers. It came across as though it really matters to them as well as us. First class service ...
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Comment on agent fees
Good
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Oct 17,2016
Oct 17,2016
0
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Michelle negotiated the sale and was excellent at communicating with us through to exchange and completion.
We felt Chris overvalued the property which was borne out in the lack of offers until the price was substantially reduced....
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Comment on agent fees
We felt their offer of reduced fees was generous.
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Oct 17, 2016
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Thank you for your feedback. At the time of valuation we always research the market and look at properties of a similar nature which have sold close by and having sold a very similar size and condition bungalow across the road for £204,000 felt that a figure in excess of £200,000 would be sensible and achievable. ...
Oct 15,2016
Oct 15,2016
0
people found
this helpful
this helpful
About to complete a purchase on a house through Bycroft this week. Have been very happy with them, particularly with Michele who has been incredibly helpful and friendly. Previous experiences with other estate agents haven't been so good, but dealing with Bycrofts and Michele has ...
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Oct 17, 2016
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Thank you for your kind feedback. As with all of our transactions customer care and the high level of service we offer is very important to us. ...
Sep 02,2016
Sep 02,2016
0
people found
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Excellent service as usual having used Bycroft in the past. I would highly recommend them. Staff are always friendly, helpful and responsive....
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Comment on agent fees
Good.
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Aug 18,2016
Aug 18,2016
0
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A friendly & well managed service, tailored to our requirement with great communications, quick smooth actions when needed.
Didn't ever feel like we were talking to a salesperson or was just another number in the house selling process. Really glad we choose to use Bycrofts. Highly ...
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Comment on agent fees
Good for the full managed service. The high level of service justifies the extra costs above an alternative online only comparison.
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Aug 19, 2016
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Many thanks Mr S for your kind feedback ...
Aug 14,2016
Aug 14,2016
0
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this helpful
A professional and extremely friendly and helpful service, at no time did I feel unable to ask anything. All staff have been very pleasant to deal with....
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Comment on agent fees
Best fees I was offered and worth every penny.
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Aug 19, 2016
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It was a pleasure to help your move run smoothly and good luck in your new home ...
Jul 21,2016
Jul 21,2016
0
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Michele has been a real star and very friendly, returned my calls very quickly, kept us informed and been very patient. We would definitely recommend Bycroft if your selling your house....
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Comment on agent fees
Agent fees are never great news but they definitely earned them this time and even gave a discount.
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Aug 19, 2016
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Thank you for your kind feedback - customer service is always our top priority. ...
Jul 19,2016
Jul 19,2016
0
people found
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I have moved several times and I can honestly say that Bycrofts have been the best estate agent that I have ever used. Not only did they manage to sell my house (which I admit is what they are paid for), but they ensured that ...
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Comment on agent fees
I believe that their fees were reasonable given the amount of work that they did. Although I was also happy with the ‚£250.00 discount I received using a voucher.
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Aug 19, 2016
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Thank you for your feedback - an important part of the job is customer satisfaction and receiving recommendations for future clients. ...
Jul 05,2016
Jul 05,2016
0
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Both Chris and Michele have been really helpful when dealing with our purchase and we can only thank them both for making this an easy transaction. We would definitely use them again for buying further property or selling....
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Jul 11, 2016
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Thank you Ann & Phil for your comments. Hope it all goes well with the planned renovation and look forward to seeing your finished home in the future! ...
Jun 29,2016
Jun 29,2016
0
people found
this helpful
this helpful
The service from Bycroft has been brilliant, Laura has gone above and beyond for us through the whole moving house process. She returns calls and emails really promptly and gets back to you as quickly as she can with any enquirers. We wouldn't hesitate to ...
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Comment on agent fees
Good
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Jun 29, 2016
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Thank-you for taking the time to add your kind comments. We work hard to communicate with all our clients, Laura really appreciates your review and future recommendations. ...
Jun 29,2016
Jun 29,2016
0
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Having just sold my property on the coast through Bycroft I can honestly say that they are truly professional from the valuation right through to the exchange of contract. They keep you informed at every step in a timely manner. The staff are very professional ...
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Comment on agent fees
The fees were very good and very competitive.
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Jun 29, 2016
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Many thanks for your kind feedback, as a company we pride ourselves on providing the highest level of service from start to finish. ...
Jun 24,2016
Jun 24,2016
0
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Our sale started very slowly and we nearly gave up on Bycrofts, but they came through and Laura has been very helpful and professional whilst keeping me informed during the lengthy process....
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Comment on agent fees
They are about average I think for buying and selling, although they did not make it clear that the figure given at the start of the process needed VAT adding to it.
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Jun 29, 2016
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Thank you for leaving your kind comments - the sales process can be a very difficult time for a client and we endeavour to keep every client updated throughout the whole process. ...
May 27,2016
May 27,2016
0
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Kept well informed and acted with honesty and integrity. The property was put on the market in double quick time and Laura liaised well with Chamberlin Solicitors...
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Comment on agent fees
Good
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Jun 29, 2016
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Thank you for taking the time to provide your feedback, Laura appreciates it very much. ...
May 25,2016
May 25,2016
0
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Excellent service throughout -very good contact and updates. Very flexible and approachable. Highly recommended.-good negotiating skills. Good understanding of sales in the area....
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Comment on agent fees
Excellent very fair
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Jun 29, 2016
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Thank you Cliff for your kind comments. ...
May 25,2016
May 25,2016
0
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First class service from start to finish. The staff are friendly, polite and extremely helpful. We are absolutely delighted and will definately recommend them to all our friends....
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Comment on agent fees
Good value for money.
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Jun 29, 2016
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Thank you Stephanie - a lot of our business created is via client recommendation and as a family run business we find clients warm to our friendly approach. ...
May 19,2016
May 19,2016
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people found
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The service we received from Bycroft Residential has been first class. We were impressed from day one after our meeting with Chris Fielding and knew straight away they were the agent for selling our home. They have made the whole process of selling as stress ...
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Jun 29, 2016
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Many thanks Mr and Mrs Bailey, customer care and customer satisfaction is the most important part of the job. Having very experienced staff and knowing the expectations of our clients we are able to assist vendors with a successful move. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 4:25 PM 21/08/2018 by Laura Allerton
Awards won by Bycroft
Regional Awards won by Bycroft
Individual Branch Awards
Great Yarmouth, NR30
-
2023
Best Letting Agent in Great Yarmouth
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2023
Best Estate Agent in Great Yarmouth
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2023
Best Estate Agent in NR30
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2023
Best Letting Agent in NR30
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2022
Best Estate Agent in NR30
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2022
Best Estate Agent in Great Yarmouth
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2021
Best Estate Agent in Great Yarmouth
-
2021
Best Estate Agent in NR30
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2023
Best Estate Agent in East of England
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2021
Best Estate Agent in East of England
