97% sales valuation accuracy
99% sales fee satisfaction
85% lettings valuation accuracy
95% lettings fee satisfaction
No company information
Latest Reviews
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17th Apr 2024
reviewed by 'Lisa Edmonds'
17th Apr 2024
reviewed by 'Steven Dance'
8th Apr 2024
reviewed by 'liliana'
4th Apr 2024
reviewed by 'Michaela'
4th Apr 2024
reviewed by 'Mrs TJ'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97% | 99% | £27,000 | £2,200,000 |
| Lettings | 85% | 95% | £450 | £1,350 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 20 | 1 | 17 | 3 | 192 | 5 | 68 | 2 | 9 | 3 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Estate agents
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Nov 21,2017
Nov 21,2017
0
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All staff were very helpful. Nothing was too much trouble. Sales Manager Chris made an effort and came to see as on a Saturday out of hours. Through his professional and friendly service he obtained our business. Thank you Chris you were most helpful. The ...
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Good
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Dec 13, 2017
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Hi Joan, thank-you for your kind words, I am very pleased to hear everyone was helpful when you called the office. ...
Nov 08,2017
Nov 08,2017
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Absolutely brilliant service from all staff. Timely accompanied viewing with sensitivity and understanding under the cicumstances, due to bereavement. Very professional and courteous at all times. Thank you all very much. Highly recommended agent....
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Comment on agent fees
Fees advised up front and perfectly acceptable.
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Dec 13, 2017
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Thank-you for your kind comments, they are much appreciated and it's pleasing to hear you recommend us so highly. ...
Oct 21,2017
Oct 21,2017
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Michele was a lifeline for us in our move. She kept us up to date and treated my like a person, not just another case. It was nice to have a friendly voice to help keep things calm. Thank you!!...
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Comment on agent fees
I was really happy with the fees. I managed to negotiate a deal that although was not he cheapest, I still chose to accept as I wanted a reputable company.
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Nov 02, 2017
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Many thanks for your comments Karen, it's very pleasing to hear we are providing a friendly service and keeping our clients fully informed. Thank-you again. ...
“Absolutely amazing service. Really friendly, personal but professional agents, where ......”
Oct 17,2017
Oct 17,2017
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Absolutely amazing service. Really friendly, personal but professional agents, where nothing was too much trouble. Could not fault them in any way from start to finish....
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Comment on agent fees
Perfectly reasonable fees.
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Nov 02, 2017
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Thank-you Bex, Michele and Laura always aim to provide an amazing service and it's lovely to hear this was the case. ...
Oct 03,2017
Oct 03,2017
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Good experience selling with Bycroft, turned up when they advised, they carried out the viewings, and kept us informed at all times. a pleasure having them on my side....
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Comment on agent fees
Good and worth the money.
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Oct 13, 2017
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Many thanks for your review, your comments are much appreciated. ...
Sep 19,2017
Sep 19,2017
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Bycrofts gave a fantastic service. I was kept up to date and they were extremely efficient. I wIll definitely be recommending Bycrofts to my friends and colleagues....
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Comment on agent fees
As I expected
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Oct 13, 2017
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Thank-you Nicky, it's always great to hear you were kept up to date by Michele. Thank-you for recommending us to your friends and colleagues. ...
Sep 04,2017
Sep 04,2017
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We are very pleased with the speed and efficiency of Louise, plus Michelle and Mark, in organizing the refurbishment of our property, controlling costs, and then and re-leasing it. They kept us informed of progress and responded rapidly to our requests and concerns. Job well ...
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Comment on agent fees
Fees are very reasonable.
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Aug 29,2017
Aug 29,2017
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Professional, efficient and on the ball. Just what an agent should be (but rarely is). Friendly and pleasant to deal with....
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Oct 13, 2017
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Thank-you Mr Harper, Michele and Laura are always on the ball and it is great to hear such positive feedback. ...
Aug 29,2017
Aug 29,2017
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After a few starts and stops, we eventually got a genuine buyer. Laura was a real trooper and helped the process flow smoothly for us. Laura was very helpful and was always on call to us with any questions or answeres we required....
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Comment on agent fees
Very competitive.
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Oct 13, 2017
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We are extremely pleased to hear Laura was always on call and helpful, thank-you for your positive feedback. ...
Aug 29,2017
Aug 29,2017
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Chris Fielding was very professional and made the inspection and valuation of our property go very smoothly.
Michele Jones and Bycrofts quickly got our property on the open market and continued to update us about buys and all the progress until our property was sold....
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Comment on agent fees
Good
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Oct 13, 2017
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Thank-you Mr & Mrs Lacey, both Chris and Michele work very hard to ensure everything runs smoothly and it's always lovely to hear when that was the case. ...
Aug 29,2017
Aug 29,2017
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Went over and above my expectations. Very pleased with the service. Such a professional but personal service from Chris. Michele and the other staff kept me informed and updated. Their service was smooth and professional at all times
I was selling a vacant property and ...
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Comment on agent fees
Fees were fixed. Reasonable and within local expectations. No hidden costs and no gimmicky offers
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Oct 13, 2017
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Thank-you for your kind comments, our aim is to provide a personal yet professional service and it so pleasing to hear this was the case. ...
Aug 22,2017
Aug 22,2017
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Perfect from start to finish!
They were great at finding viewers for our property and always provided detailed feedback after each viewing, which helped us to secure a buyer. Communication was good, with regular phone calls and updates....
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Comment on agent fees
Good price on fees
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Oct 13, 2017
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We really appreciate your kind feedback, communication is always important and it is pleasing to hear you were kept fully updated by Chris & Laura. ...
Aug 21,2017
Aug 21,2017
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Thank you Bycrofts, we have had a first class service from you, always helpful with a sense of humour which helped us through some stressful times at our end. Dealt with everything so professionaly....
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Oct 13, 2017
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Thank-you Mr & Mrs Hill, Michele always offers a first class service and it is especially nice to hear her sense of humour helped you through stressful times. ...
Aug 19,2017
Aug 19,2017
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Michele has been an absolute star throughout this process, ably assisted and supported by Chris.
Chris has dealt directly with vendor in a caring and considerate manner.
Michele has dealt directly with her relatives dealing with the sale in an efficient and considerate way, displaying ...
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Comment on agent fees
Fair, when the staff are so helpful as shown above.
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Oct 13, 2017
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Thank-you Mr Clegg, Michele and Chris are grateful of your kind comments and are pleased you were impressed with their knowledge and communication skills. Your positive feedback is greatly appreciated. ...
Aug 16,2017
Aug 16,2017
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Our First Property purchase was made with the help from Michele. It wasn't a smooth running purchase but that didn't stop Michele from helping us and advising us. She put my mind at rest on a number of occasions and was always on hand to ...
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Oct 13, 2017
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Thank-you for your very kind comments about Michele, it would be great to hear from you when you are ready to sell but in the meantime enjoy your first home. ...
Aug 03,2017
Aug 03,2017
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I could not have got through my sale and purchase without the fantastic support from Michelle.she is a true professional....
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Comment on agent fees
Good
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Oct 13, 2017
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Michele is a true professional and we are very pleased to receive your kind feedback. Thank-you. ...
Jul 26,2017
Jul 26,2017
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I've found bycrofts really helpful, professional and efficient, I would highly recommend them after using other estate agents bycrofts were so much better!!...
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Comment on agent fees
They are about average!
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Jul 31, 2017
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Many thanks for your kind comments Sharon. ...
Jul 13,2017
Jul 13,2017
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Laura was fantastic and helped me and my partner through our whole purchase. My solictors were awful and so unhelpful and made my first ever house purchse one of the worst things I have ever had to do in my life. Laura on the otherhand ...
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N/A
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Jul 31, 2017
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Thank-you Paul, Buying a property can be stressful and it shows the need to use an experienced estate agent (like Laura!) especially if the solicitor isn't on the ball! We look forward to working with you in the future. ...
Jul 13,2017
Jul 13,2017
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I have used this agency a number of times and have always found them Professional, positive,
helpful and hardworking also importantly easy to work with....
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Comment on agent fees
acceptable
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Jul 31, 2017
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Thank-you for your kind comments, I agree, Laura is a top team member! ...
Jul 13,2017
Jul 13,2017
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Bycrofts, and Staff have been excellent all the way through from the valuation to the sale. We can not thank them enough for their hard work....
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Comment on agent fees
Agents fees are excellent.
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Jul 31, 2017
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Thank-you Julie, it's always nice to hear from our satisfied clients. ...
Jul 07,2017
Jul 07,2017
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In general bycroft was excellent and made buying our first house stress free and easy . However our point of contact was Michele and she was excellent She dealt with every issue professionally and efficiently....
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Comment on agent fees
Fees not applicable as didn't sell a house
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Jul 31, 2017
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Thank-you George, Michele is an integral member of our team and prides herself on her professional approach and efficient service. ...
Jun 09,2017
Jun 09,2017
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Brilliant service, very friendly and approachable, always happy to help. Kept us updated weekly on the sale of our house and purchase of our new home....
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Jul 31, 2017
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Thank-you for your comments Danny, Michele & Chris are renowned for their friendly approach and communication with our clients is vitally important. ...
May 08,2017
May 08,2017
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From start to finish a smooth helpful service. buying or selling I thoroughly recommend Bycroft and their staff. Thank you....
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N/A
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Jul 31, 2017
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Many thanks for your kind comments, a smooth service is always our aim and I am pleased Michele obliged. ...
May 06,2017
May 06,2017
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It was great dealing with Bycrofts, Michele was always jolly on the phone, and they were very efficient.
Very professional company....
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Jul 31, 2017
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Thank-you Dawn, efficient & professional are two words which are used to describe Michele on a daily basis. ...
May 02,2017
May 02,2017
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Excellent from valuation which Chris did , to Michelle who oversaw the sale of our property, having gone through some minor problems these were quickly resolved, in a proficient and professional manner by Michelle and the staff in the Great Yarmouth office , Sold within days of ...
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Good
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Apr 14,2017
Apr 14,2017
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Excellent Service from start to finish
Regular contact to update me on what was happening
Plenty of viewings from their listing
All viewers were contacted and feedback received
Always pleasant and helpful...
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Comment on agent fees
good fees
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Apr 13,2017
Apr 13,2017
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As a buyer I found Bycrofts and particularly Michele to be straitforward and very helpfull. She was able to smooth the process of buying a property by knowledge and a I will sort that out attitude.
If I ever sell the house in future I ...
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N/A
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Apr 12,2017
Apr 12,2017
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Really helpful professional and friendly. On the ball with advice and timely communications. All staff, Laura, Michelle, Chris and Nick who we have spoken to and met on viewings have been great. Definitely recommend Bycroft....
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Comment on agent fees
N/a....buying not selling!
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Mar 09,2017
Mar 09,2017
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From start to finish Bycroft were extremely helpful, making our sale and purchase as stress free as possible.
Michele was very helpful, getting all queries dealt with immediately, following up any possible issues until they were resolved. We couldn't have asked for more help.
Nick ...
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Comment on agent fees
Value for money. Fee's were very competitive, also received the same level of advertisement the other agents offer.
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Feb 09,2017
Feb 09,2017
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After experiencing some difficulties with other agents over the years, we would recommend Bycroft. Several viewings with feedback obtained where possible and passed on in a timely manner. Thanks to Nick and Michele for selling our house....
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Comment on agent fees
Fees were acceptable and as originally quoted. They worked hard for it!
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Feb 09, 2017
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Many thanks for your kind words and positive feedback, it is much appreciated. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 4:25 PM 21/08/2018 by Laura Allerton
Awards won by Bycroft
Regional Awards won by Bycroft
Individual Branch Awards
Great Yarmouth, NR30
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2023
Best Letting Agent in Great Yarmouth
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2023
Best Estate Agent in Great Yarmouth
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2023
Best Estate Agent in NR30
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2023
Best Letting Agent in NR30
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2022
Best Estate Agent in NR30
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2022
Best Estate Agent in Great Yarmouth
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2021
Best Estate Agent in Great Yarmouth
-
2021
Best Estate Agent in NR30
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2023
Best Estate Agent in East of England
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2021
Best Estate Agent in East of England
