97% sales valuation accuracy
99% sales fee satisfaction
85% lettings valuation accuracy
95% lettings fee satisfaction
No company information
Latest Reviews
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17th Apr 2024
reviewed by 'Lisa Edmonds'
17th Apr 2024
reviewed by 'Steven Dance'
8th Apr 2024
reviewed by 'liliana'
4th Apr 2024
reviewed by 'Michaela'
4th Apr 2024
reviewed by 'Mrs TJ'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97% | 99% | £27,000 | £2,200,000 |
| Lettings | 85% | 95% | £450 | £1,350 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 20 | 1 | 17 | 3 | 192 | 5 | 68 | 2 | 9 | 3 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Estate agents
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Mar 18,2019
Mar 18,2019
0
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Just completed a 2 year rent through Bycrofts.Michelle and Louise have bent over backwards to make my first rental experience nothing but positive.i was blessed with an extremely good landlord.Any problems that occured were dealt with quickly and efficiently and repairs were undertaken ...
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Comment on agent fees
Agents fees are in line with other companies,but bycrofts works hard at dealing with maintenance issues very quickly and efficiently,so i feel the fees reflect the quality of service given
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Mar 12,2019
Mar 12,2019
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I've usd Bycroft for both purchasing letting property in Great Yarmouth. Their service is spot on in every way. The staff are friendly and knowledgable and they always have time to answer questions, even when I really should have been able to work out the ...
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Comment on agent fees
We'd always like the fees to be lower, but I think the fees are fair for the service I get.
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Mar 13, 2019
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Hi Marie. It is always been a pleasure acting for you both as a purchaser and a landlord. We are delighted that you have bought another property to our managed portfolio. Thank you! ...
Feb 20,2019
Feb 20,2019
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Very kind people, this was my first experience in letting, knocked at their door without having much knowledge of this letting process and both Michelle and Louise were very kind and helpful. Thanks a lot and would definitely recommend them to anyone!...
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Feb 20, 2019
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Thank you so much for taking the time to post such a lovely review Ashley, it is much appreciated! ...
Feb 06,2019
Feb 06,2019
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Firstly thank you for a great letting experience & I would like to say that all the staff I dealt with were very helpful and welcoming & because of this I would recommend Bycroft Lettings to anyone seeking a professional company to deal with....
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Feb 20, 2019
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Thank you for your kind review Simon, we very much appreciate you taking the time to post it and would like to wish you all the best for the future! ...
Jan 09,2019
Jan 09,2019
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people found
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Michelle was always on top of the sale and did some chasing from Bycrofts side which made the sale / purchase a smooth transaction.
Great service...
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Dec 18,2018
Dec 18,2018
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Absolutely love Michelle at Charles Bycrofts, I have dealt with her many times over the years and she has always been on the case, getting things moving and proactive. She's also a pleasure to deal with and I would highly recommend using Charles Bycroft and ...
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Comment on agent fees
Good
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Dec 17,2018
Dec 17,2018
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Very professional and always tried to help which assisted greatly in pushing the sale through and would certainly
use again....
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good
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Dec 05,2018
Dec 05,2018
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I would like to say a big thank you for your help selling my chalet in Hemesby. You have been extremely helpful from start to finish and I would certainly recommend you to anyone looking for an estate agent willing to go that extra mile ...
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Comment on agent fees
Good
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Nov 23,2018
Nov 23,2018
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I cannot fault them at all, both the above ladies get 10/10 from me . In over 11 years of being a landlord, then selling the house and completing in under two months dealing with them has been a pleasure. Thanks to you both, and Bycrofts....
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Comment on agent fees
Very fair
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Nov 20,2018
Nov 20,2018
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Kept me informed weekly, very friendly team. Absolute delight to deal with. Answered all my questions. Very difficult sale personally but made easier with their professionalism. Would definitely use in the future and would advise others to use....
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Comment on agent fees
Very good
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Nov 20,2018
Nov 20,2018
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Michelle helped me stay calm and cool in the process of buying my dream house. Can't wait to pick the keys up tomorrow. Thanks a million xx...
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Oct 23,2018
Oct 23,2018
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Sold our house with these and they were very efficient and communicated well between myself and the buyers. The staff were polite, friendly and well organised. Would definitely recommend!...
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Good
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Oct 24, 2018
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Thank-you Christina, we appreciate your comments and your recommendation. All the best and thank-you again. ...
Oct 15,2018
Oct 15,2018
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Throughout the experience of selling my property, I was kept updated on the progress being made. This staff member was always cheerful, courteous and helpful....
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Comment on agent fees
As expected
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Oct 11,2018
Oct 11,2018
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Michelle has been very professional, extremely helpful and friendly,
and has kept us informed throughout the whole process of selling my mothers property.
Once again Michelle thank you....
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Good
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Oct 11, 2018
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Many thanks for your kind comments, Michelle prides herself on her professionalism and is pleased for you and your family. Thanks again. ...
Sep 23,2018
Sep 23,2018
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Very impressive by their work ethic, always avaliable to answer questions and queries. Friendly and helpful staff made the whole process easier and less stressful for us...
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Sep 24, 2018
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Many thanks for your kind comments. We hope you are happy in your beautiful new home. ...
Aug 31,2018
Aug 31,2018
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Bycrofts helped us with our house sale. We found the staff to be helpful and knowledgeable. Giving advice as and when required....
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Comment on agent fees
We found the fees to be reasonable
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Sep 24, 2018
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Thank-you Gail, we certainly aim to be helpful & knowledgeable. We appreciate you selling with us. ...
Aug 26,2018
Aug 26,2018
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From start to finish house sale was dealt with in a sympathetic and professional manner. We were keep informed at every stage of the sale so we also felt we had control....
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Comment on agent fees
Standard Fees as agreed and competitive with other agents.
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Sep 24, 2018
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Many thanks for leaving this kind review. I was pleased everything went so smoothly. Thank-you. ...
Aug 21,2018
Aug 21,2018
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Again have had the pleasure of buying and selling with with Bycroft. From start to completion the service,help, and advice was excellent. No need for me to chase up progress as I was fully updated all the way through sale and purchase. Very professional ...
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Comment on agent fees
Well worth the fee. You get what you pay for, no complaints. ?
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Sep 24, 2018
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Thank-you for using us...again! It is always appreciated. Our aim is to make the move less stressful so I am glad it was for you. All the best. ...
Jul 20,2018
Jul 20,2018
1
people found
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I have had dealings with other estate agents and none come near the service I receive here. Best attribute being that you are kept informed on a regular basis, even if the situation with your purchase/sale has not changed, you still get regular updates. ...
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Good
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Jul 20, 2018
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Thank-you Mr Burrell for your kind comments, we believe communication is essential to all transactions.
Thanks again. ...
Jul 19,2018
Jul 19,2018
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Found Bycroft to be helpful and professional.
Answered any questions I had quickly and kept me informed throughout the process.
Highly recommended...
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Jul 20, 2018
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Thank-you for your feedback, we aim to be helpful and professional at all times, thanks again. ...
Jul 13,2018
Jul 13,2018
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Chose to sell property through Bycrofts and have done most of my dealings with Michelle. However, in her absence have dealt with Laura and occasionally with Janet. Have found them to be friendly, helpful and very knowledgeable. Michelle has kept in touch to inform and ...
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Comment on agent fees
Found agent fees to be reasonable
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Jul 20, 2018
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Many thanks for your positive feedback, it is greatly appreciated. ...
Jul 11,2018
Jul 11,2018
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Michelle was very helpful and always had time for me no matter what. And the other team members I spoke to where the same. The service was outstanding every step of the way. But Michelle's experience and personality really is the best I have every ...
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Comment on agent fees
The fees are very good and the best in Norfolk.
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Jul 12, 2018
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Many thanks Mr WIlliams for your kind words, Michelle prides herself on proving an excellent customer experience, I will pass your comments onto her. Thanks again. ...
Jul 04,2018
Jul 04,2018
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I have used Bycrofts to let my home since 2010, and have found their service to be consistently excellent. Michelle and Louise have been brilliant since the beginning and always kept me up-to-date with tenants and any issues. I would highly recommend their lettings team and ...
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Comment on agent fees
Reasonable and fair for the work and effort put in.
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May 22,2018
May 22,2018
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I have been so impressed with the service I have received from Bycroft and especially Michele. She has kept me informed at every stage of the process and has been willing to chase whomever needed chasing. The process was quite fraught at times and Michele ...
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Comment on agent fees
Absolutely fantastic value for money
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Apr 01,2018
Apr 01,2018
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I would recommend Bycroft Lettings for the reasons as follows.
I have had dealings with a variety of letting agents small and large and found the majority rude, demanding, and with no consideration to the tenant. Even though without the tenant they would earn no ...
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Comment on agent fees
Good
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Mar 09,2018
Mar 09,2018
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Great service from all at Charles Bycroft from valuation through to sale and completion with all the communication from prospective purchasers and immediate updates in-between....
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Comment on agent fees
The fee reflects the level of professional service given
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Feb 22,2018
Feb 22,2018
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First time we have used Bycroft .We have used many estate agency's in the past but we would not hesitate to use this company again in the future first class....
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Comment on agent fees
Very competitive.
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Jan 26,2018
Jan 26,2018
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I have just completed the sale of my house although I found the experience very stressful I was supported by all the bycroft team who kept me in the loop the whole time from start to.finish and even went the extra mile to get ...
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Comment on agent fees
very reasonable seeing how hard everybody worked to complete the sale
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Dec 21,2017
Dec 21,2017
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Michele has been the ultimate professional with this sale her friendly advice and help have been very welcome with what can be at times a headache to negotiate.
Laura has also been excellent to deal with on the occasions that Michele was unavailable....
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Comment on agent fees
Not able to comment one way or the other because I have had no dealings with Estate Agents for over 40 years.
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Nov 29,2017
Nov 29,2017
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Both Nick and Laura have been fantastic from the offset. We had a bad experience with another estate agent and Nick restored our faith. During the whole sale of our property Laura has been staying in touch with me and keeping me informed and I ...
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Comment on agent fees
Very competitive
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Dec 13, 2017
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Thank-you for your kind comments Jessica, it can be difficult after having a bad experience with another agent but we are pleased we could restore your faith!
Thank-you again and I hope you settle well in your new home. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 4:25 PM 21/08/2018 by Laura Allerton
Awards won by Bycroft
Regional Awards won by Bycroft
Individual Branch Awards
Great Yarmouth, NR30
-
2023
Best Letting Agent in Great Yarmouth
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2023
Best Estate Agent in Great Yarmouth
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2023
Best Estate Agent in NR30
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2023
Best Letting Agent in NR30
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2022
Best Estate Agent in NR30
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2022
Best Estate Agent in Great Yarmouth
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2021
Best Estate Agent in Great Yarmouth
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2021
Best Estate Agent in NR30
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2023
Best Estate Agent in East of England
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2021
Best Estate Agent in East of England
