96% sales valuation accuracy
98% sales fee satisfaction
94% lettings valuation accuracy
97% lettings fee satisfaction
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “...
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Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…
Eliza
(231)
Heather
(170)
Debbie
(164)
Leanna
(161)
Aimee
(151)
Aaron
(144)
Lorna
(140)
Amy
(132)
Emma
(107)
Jo
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Lauren
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Alex
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Michelle
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Nicola
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Eve
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Sara
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Sarah
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Sarah
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Olivia
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Chloe
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Mya
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Sam
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George
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Niki
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Rebecca
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Sally
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Leah
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Keilia
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Jessica
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Emma
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Jenna
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Laura
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Vicky
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Oliver
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Rachel
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Tom
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Bonnie
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Gemma
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Mya
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Natalie
(6)
Sharon
(5)
Kim
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Lilly
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Nicola
(3)
Kerrie
(3)
Michael
(2)
Olivia
(2)
Pam
(1)
Matt
(1)
James
(1)
Latest Reviews
View all Reviews 2814Featured Review
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reviewed by 'Richard Nayler'
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reviewed by 'Mrs G'
30th May 2024
reviewed by 'Afolabi'
29th May 2024
reviewed by 'Shafiq'
29th May 2024
reviewed by 'rlw'
29th May 2024
reviewed by 'Debbie Davis'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 96% | 98% | £20,025 | £47,000,000 |
| Lettings | 94% | 97% | £320 | £2,350 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 154 | 7 | 230 | 12 | 1331 | 55 | 854 | 56 | 102 | 13 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Featured Review
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Feb 03,2023
Feb 03,2023
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Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....
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May 15,2023
May 15,2023
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Excellent experience and fantastic service!
After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I was very nervous about repeating the process.
I was assured by Hannells that the experience would be different and they stayed true to their word. ...
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Aug 28,2023
Aug 28,2023
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We found Lorna very courteous, obliging and extremely helpful. It is so nice when a member of staff is willing to go the extra mile to satisfy a customer. We were very impressed and believe Lorna Nickolas is a great asset to your company....
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Aug 27,2023
Aug 27,2023
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Ms. Chloe Williamson has been an absolute delight to partner with during the letting negotiation period of our property management agreement with Hannells. As we are first time rental property owners, Chloe was kind enough to provided us timely information and expert guidance in finding ...
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Aug 26,2023
Aug 26,2023
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We called at the Alvaston branch to finalise an offer we had made on a bungalow the previous day to be met by a lovely team of ladies especially Eliza who professionally and patiently led us through the process. Nothing was too much trouble for ...
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Aug 25,2023
Aug 25,2023
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Hannells staff were Extremely welcoming and really helpful throughout my house purchasing. I would recommend any one buying a house to buy with hannells, as they take pride in there work ethic and will go above and beyond in find you the right home....
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Aug 25, 2023
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(1)
Hi Samir, What a great review! Thank you so much for taking the time to leave such a positive review of your moving experience with myself and the rest of the littleover team. We pride ourselves on being a friendly team so to see that you've mentioned that in your comments, and that you'd be happy to recommend our services made our day! We hope you enjoy the start of an exciting new chapter in her new home! Kind Regards Lauren and the whole team here in Littleover. ...
Aug 24,2023
Aug 24,2023
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Excellent customer service and professionalism all the way to point of sale....
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Aug 25, 2023
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Hi Caroline, thank you for taking the time to rate your moving experience with myself and the rest of the Littleover team! We will now look forward to taking you through to completion and providing you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...
Aug 22,2023
Aug 22,2023
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Excellent experience with the staff at Hannells. Aimee has been really helpful through our process as we are first time buyers. The communication and organisation has been great with all paperwork and any questions we had. Can’t thank her enough for all her help....
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Aug 22,2023
Aug 22,2023
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Chloe was very professional and replied all queries withing a very reasonable timing....
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Aug 22,2023
Aug 22,2023
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Olivia has been so helpful with being my negotiator for my new rental property.
She has been a fast responder, she has spoken with my landlord back and fourth asking any questions I had and getting back to me with all the answers I needed.
...
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Aug 22,2023
Aug 22,2023
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So far we have had a pleasant experience with Hannells, the staff are polite, professional and always happy to help...
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Aug 21,2023
Aug 21,2023
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Fantastic team, very helpful, friendly and efficient, we are very happy with the service that they have provided and would recommend them....
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Aug 21,2023
Aug 21,2023
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The ladies at Hannells were really supportive and quick to respond to help us find our perfect home, a special hug thankyou to Lorna and Amie!...
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Aug 19,2023
Aug 19,2023
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Very polite,helpful and kind staff, good communication and happy with the experience with this staff team...
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Aug 21, 2023
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Hi, Thank you so much for taking the time to leave such a positive review of your moving experience with myself and the rest of the littleover team. What a great review! We will now look forward to taking you through to completing on your lovely new home. Kind Regards Lauren and the whole team here at Littleover. ...
Aug 17,2023
Aug 17,2023
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Hannells have been so helpfull with helping me and my partner find our next home....
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Aug 16,2023
Aug 16,2023
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Impeccable service from start to Finish! Thankyou so much for making the experience as stress-free as possible!...
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Aug 16,2023
Aug 16,2023
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Debbie was lovely from start to finish, plenty of weekly updates and made the process easy.
Would recommend Hannells very highly and a special thanks to Debbie....
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Aug 16,2023
Aug 16,2023
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Olivia was amazing getting us into our rental property! She was with us every step of the way and kept us informed....
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Aug 15,2023
Aug 15,2023
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We dealt with Hannells in purchasing a property in March this year and had no hesitation in putting our own property for sale in the hands of the Allestree branch a month later.
We found all of the staff,so ably led by Sarah, were ...
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Aug 15,2023
Aug 15,2023
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We dealt with Hannells in purchasing a property in March this year and had no hesitation in putting our own property for sale in the hands of the Allestree branch a month later.
We found all of the staff,so ably led by Sarah, were ...
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Aug 12,2023
Aug 12,2023
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Chloe was wonderful and very helpful, complete different experience from the other letting agency we were with before. Felt like she genuinely cared and went out of her way to make sure the references went through and chased these...
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Aug 11,2023
Aug 11,2023
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Very polite staff and helpful throughout the process. Quick and easy collection of the keys when the agreement was finalised...
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Aug 11,2023
Aug 11,2023
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I have used Hannels around 10 years ago and have used them again recently and i have to say they have maintained the super high standards they offer to the buyers in the merket, from viewing through offer and completion stages, Lorna and Tracey have always ...
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Aug 11,2023
Aug 11,2023
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Hannells provided an excellent service and kept us informed every step of the way....
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Aug 11,2023
Aug 11,2023
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Great service from the Hannells team. I've used them for many years now.
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Aug 09,2023
Aug 09,2023
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I've been searching for a house for what seems like many months now and the team at Hannells have always been so helpful when dealing with bookings, viewings, offers
Jess helped me so much with the property I finally got! Amazing service always with a ...
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Aug 08,2023
Aug 08,2023
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Very helpful, got us moved in quick and resolved issue....
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Aug 07,2023
Aug 07,2023
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What a fantastic team across at Hannells, Alvaston, The whole team was brilliant, from booking my initial valuation through to the property being sold. To be honest I've always looked at cheaper estate agents when buying & selling properties but the difference it has been dealing ...
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Aug 07,2023
Aug 07,2023
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A professional and friendly service, with regular communications and updates....
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Aug 07,2023
Aug 07,2023
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Efficient great customer care. Chloe Williamson helped me through out the process until I got into my new home....
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Aug 07,2023
Aug 07,2023
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Really helpful local firm, all staff friendly and professional. They kept me very well informed as to progress with the house sale. I would highly recommend them....
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Aug 05,2023
Aug 05,2023
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They are really helpful with the purchase, friendly staff, really welcoming...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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Last updated at 3:14 PM 24/09/2018 by allAgents
Awards won by Hannells
Regional Awards won by Hannells
Individual Branch Awards
Derby, DE73
-
2023
Best Letting Agent in Derby
-
2023
Best Letting Agent in DE73
-
2022
Best Letting Agent in DE73
-
2022
Best Letting Agent in Derby
-
2021
Best Letting Agent in DE73
-
2023
Best Estate Agent in DE73
-
2022
Best Letting Agent in Midlands
-
2022
Best Estate Agent in DE73
-
2021
Best Letting Agent in Derby
-
2023
Best Letting Agent in Midlands
