Hannells
4.9/5, 3130 reviews
95% recommended
96% sales valuation accuracy
98% sales fee satisfaction
95% lettings valuation accuracy
98% lettings fee satisfaction
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “... show more Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £20,025 £47,000,000
Lettings 95% 98% £320 £2,350
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
196 8 306 18 1433 60 920 62 121 17
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
NAEA ARLA TPOS Sales
Latest Properties

No Properties

Images & Videos

“Amazing service from start to finish, profess......”

Share on :
May 14,2024
Minithumbup
Nicola Barnard
By: 'Jon Browett'
May 14,2024
0 people found
this helpful
Amazing service from start to finish, professional & thorough throughout the whole process. Staff have all been amazing and couldn't have been anymore helpful....
read full review
Was this helpful? Yes

“Amazing! been nothing but straight forward so......”

Share on :
May 14,2024
Minithumbup
Sarah Keeling
Sally
By: 'Katie'
May 14,2024
0 people found
this helpful
Amazing! been nothing but straight forward so far! Sarah has been super helpful and patient when we were getting thing in. She has also acted super fast so we could secure the deal and have the property taken off the market! Sally who showed us ...
read full review
Was this helpful? Yes

“Excellent service...”

Share on :
May 13,2024
Minithumbdown
By: 'Dave'
May 13,2024
0 people found
this helpful
Really great service from start to finish. Chloe kept me informed at all stages. Everything proceeded quickly and smoothly...
read full review
Was this helpful? Yes

“Highly recommend Hannells...”

Share on :
May 13,2024
Minithumbup
Claire
By: 'Melanie Theakstone'
May 13,2024
0 people found
this helpful
The staff in the office are absolutely fantastic! They always try their best to answer any questions and guide you as much as they can. Claire told us she had only been doing this for a few months, but she is a natural at it. ...
read full review
Was this helpful? Yes
By: Benjamin Brain
May 14, 2024
View all comments (1)
Hi Melanie! Thank you so much for taking the time to leave such a glowing review of your moving experience with Clare, Aaron, George and the Chellaston team. You're absolutely right - Clare is relatively new to the team but she has been absolutely smashing it ever since she joined us. It's clear that estate agency is what she was born to do and she'll be over the moon when she sees your comments! The Chellaston team really pride themselves on their customer service and just trying to b ...

“Always helpful and efficient which enabled us......”

Share on :
May 13,2024
Minithumbup
Alex Simpson
By: 'Sue'
May 13,2024
0 people found
this helpful
Always helpful and efficient which enabled us to sell easily...
read full review
Was this helpful? Yes
By: lauren taylor
May 16, 2024
View all comments (1)
Hi Sue. Thank you for taking the time to leave a 5-star rating of your moving experience. It was lovely to see your great feedback and Alex was overjoyed to see that he got a mention. Thank you for your custom and we hope that we can be of service to you again in the future. Kind Regards Lauren and the whole team here at Littleover. ...

“Brilliant service...”

Share on :
May 13,2024
Minithumbup
Chloe
By: 'Chris'
May 13,2024
0 people found
this helpful
Great communication from start to finish and always polite and helpful. The whole process was carried out swiftly and smoothly and we always knew exactly where we were with things. Thanks Chloe !!...
read full review
Was this helpful? Yes

“We are new to letting, Olivia was great in ta......”

Share on :
May 13,2024
Minithumbup
Olivia
Mya
By: 'RichB65'
May 13,2024
0 people found
this helpful
We are new to letting, Olivia was great in taking us through the process and providing a valuation and listing etc. Mya and the team at Hannells got several viewings within a matter of days and an offer in straight after that. We were kept ...
read full review
Was this helpful? Yes

“Great experience!...”

Share on :
May 13,2024
Minithumbup
Sally
Gemma
By: 'Annalise'
May 13,2024
0 people found
this helpful
We have had a great experience with Hannells Mickleover so far. In particular Gemma and Sally have been lovely to deal with....
read full review
Was this helpful? Yes

“Very helpful team with full communication thr......”

Share on :
May 11,2024
Minithumbup
Aaron Curd
Niki Younger
By: 'Karl'
May 11,2024
1 people found
this helpful
Very helpful team with full communication throughout, and very fast response times...
read full review
Was this helpful? Yes
By: Benjamin Brain
May 13, 2024
View all comments (1)
Hi Karl! Thank you for taking the time to leave a 5-star review of your moving experience with Aaron, Niki and the Chellaston team. The whole team there pride themselves on their communication and responding to enquiries and questions etc. so it'll really make their day when they see your comments - especially Aaron & Niki - as seeing feedback from happy customers like this really makes a difference! On behalf of the whole team here, thank you for trusting Hannells with the sale of your ...

“Brilliant customer services and very efficent......”

Share on :
May 11,2024
Minithumbup
Claire
By: 'Dale'
May 11,2024
1 people found
this helpful
Brilliant customer services and very efficent throughout the process. Communication to and from was great and made our purchase very quick and smooth....
read full review
Was this helpful? Yes
By: Benjamin Brain
May 13, 2024
View all comments (1)
Hi Dale! Thank you so much for taking the time to leave such a positive review of your moving experience with Clare and the Chellaston team! Everyone their really does pride themselves on their customer service and communication so to see this highlighted in your comments will really make their day - especially to Clare! - and we're delighted that this resulted in a house purchase that was quick and smooth. On behalf of the whole team here at Hannells, congratulations on your new home! ...

“The team was excellent very supportive when I......”

Share on :
May 10,2024
Minithumbup
Emma Reeve
Lilly
By: 'Syd Holland'
May 10,2024
0 people found
this helpful
The team was excellent very supportive when I had a set back put in extra work to get viewing and a positive outcome A big thank you to all the team especially to Emma and Lily...
read full review
Was this helpful? Yes
By: Benjamin Brain
May 10, 2024
View all comments (1)
Hi Syd! Thank you for taking the time to leave such a positive review of your moving experience with Emma, Lilly and the Littleover team. They pride themselves on being great at what they do and it makes a real difference when they get to see feedback like this from satisfied customers - especially Emma and Lilly! On behalf of the whole team here, thank you for trusting Hannells with the sale of your property and we look forward to being of service to you again in the future when it's t ...

“As first time buyers, we are really pleased w......”

Share on :
May 09,2024
Minithumbup
Aimee Thornton
By: 'Anna Knibbs'
May 09,2024
0 people found
this helpful
As first time buyers, we are really pleased with the service received from Hannells so far. Aimee has been extremely helpful and personable throughout the whole process, keeping us informed as regularly as possible....
read full review
Was this helpful? Yes

“Hannells simply the best...”

Share on :
May 09,2024
Minithumbdown
Aimee Thornton
By: 'Martyn Rowland'
May 09,2024
0 people found
this helpful
Our second time using Hannells and another perfect service from start to finish. Everybody is so helpful and prompt in everything they can do to help. Very productive and professional 10/10...
read full review
Was this helpful? Yes

“Effortless...”

Share on :
May 08,2024
Minithumbup
Leanna Holmes
By: 'Josephine'
May 08,2024
0 people found
this helpful
Leanna Holmes ensured the renewal process was effortless. We received the new tenancy agreement back quickly and the inspection of the property was carried out to a high standard. Very reassuring to know that the property is being looked after. Thank you....
read full review
Was this helpful? Yes

“Professional...”

Share on :
May 08,2024
Minithumbup
Aimee Thornton
Lorna
By: 'Elaine'
May 08,2024
0 people found
this helpful
The communication was excellent from the start . They gave us good information and regular feed back from the viewings they conducted. They helped us secure and good buyer at an acceptable price given the market conditions...
read full review
Was this helpful? Yes

“Eliza and the team are extremely helpful in e......”

Share on :
May 08,2024
Minithumbup
Eliza Tudgay
By: 'Jhai'
May 08,2024
0 people found
this helpful
Eliza and the team are extremely helpful in every step of the process, thank you so much!...
read full review
Was this helpful? Yes
By: Benjamin Brain
May 10, 2024
View all comments (1)
Hi Jhai! Thank you for taking the time to leave a 5-star review of your moving experience with Eliza and the Alvaston team. Everyone there really does pride themselves on being helpful to all of their customers, both buyers and sellers, to make sure their move goes as smoothly as possible - so they'll be delighted when they see your comments as it really does make a difference - Eliza espeically! On behalf of the whole team here, congratulations on your new home. We hope you create many ...

“Hannells were fantastic from start to finish.......”

Share on :
May 08,2024
Minithumbup
Sam Harrison
Sarah Keeling
By: 'Claire H'
May 08,2024
0 people found
this helpful
Hannells were fantastic from start to finish. We bought a property through them and between the viewings, after sales and brilliant mortgage advice from Dominic we couldn't be happier....
read full review
Was this helpful? Yes

“Brilliant experience throughout. Chloe Willia......”

Share on :
May 07,2024
Minithumbup
Chloe
By: 'Craig Masters'
May 07,2024
0 people found
this helpful
Brilliant experience throughout. Chloe Williamson is a fantastic executive, a credit to the company and Hannells - Please do your best to keep her and look after her!...
read full review
Was this helpful? Yes

“The process was made clear, regular updates o......”

Share on :
May 07,2024
Minithumbdown
By: 'Mark'
May 07,2024
0 people found
this helpful
The process was made clear, regular updates of relevant events were delivered in good time....
read full review
Was this helpful? Yes

“So helpful, and quick too!...”

Share on :
May 07,2024
Minithumbup
Leanna Holmes
By: 'Keala Millar'
May 07,2024
0 people found
this helpful
Leanna helped us with our tenancy renewal this year. She was very quick to respond and helped us get the process sorted without any worries!...
read full review
Was this helpful? Yes

“Leana Holmes was very quick in her responses ......”

Share on :
May 07,2024
Minithumbup
Leanna Holmes
By: 'Zhak family'
May 07,2024
1 people found
this helpful
Leana Holmes was very quick in her responses and also when we asked for additional emails that was done they advised us well when deciding to increase the rent. Cant ask for a better service...
read full review
Was this helpful? Yes

“Recommendation...”

Share on :
May 07,2024
Minithumbup
Heather James
Debbie
By: 'Shirley'
May 07,2024
1 people found
this helpful
I can't recommend the team at Hannells, Alvaston, highly enough. From meeting with Heather who came to value my property, through to Sharon who conducted the viewings and then Debbie who was my contact once the sale was confirmed, they were all thoroughly professional and ...
read full review
Was this helpful? Yes
By: Benjamin Brain
May 07, 2024
View all comments (1)
Hi Shirley! That is a fantastic review. Thank you so much for taking the time to share such positive feedback about your moving experience with Heather, Sharon, Debbie and the rest of the Alvaston team. The whole team there takes great pride in their knowledge of selling property in Alvaston, their professionalism and going above and beyond so to see these things highlighted in your comments will mean a lot to everyone there - as you've probably realised for yourself, they're all really pa ...

“Simply the best!!...”

Share on :
May 05,2024
Minithumbup
Aimee Thornton
Matt
By: 'Johanna fearn'
May 05,2024
1 people found
this helpful
Simply the best!! Excellent service they go above and beyond customer service going out of their way to help you....
read full review
Was this helpful? Yes

“Outstanding working experience with Hannels.......”

Share on :
May 05,2024
Minithumbup
Leanna Holmes
Chloe
By: 'Tee'
May 05,2024
1 people found
this helpful
Outstanding working experience with Hannels. Good job . Keep up the good work...
read full review
Was this helpful? Yes

“Thank you Leanna for handling the tenancy ren......”

Share on :
May 05,2024
Minithumbup
Leanna Holmes
By: 'Chris'
May 05,2024
0 people found
this helpful
Thank you Leanna for handling the tenancy renewal agreement on my property with speed and efficiency....
read full review
Was this helpful? Yes

“Everyone at Hannells has made the process of ......”

Share on :
May 04,2024
Minithumbup
Leanna Holmes
Chloe
By: 'Jonathan'
May 04,2024
1 people found
this helpful
Everyone at Hannells has made the process of renting a property a very simple process. Communication is effective, there are regular checks on the property and timely reminders when safety checks etc are needed....
read full review
Was this helpful? Yes

“Leanna was very helpful and effective during ......”

Share on :
May 04,2024
Minithumbup
Leanna Holmes
By: 'Iason'
May 04,2024
1 people found
this helpful
Leanna was very helpful and effective during this process, without bothering us with unnecessary information....
read full review
Was this helpful? Yes

“The process was clear and fast, we are happy ......”

Share on :
May 04,2024
Minithumbup
Leanna Holmes
By: 'Oliwia'
May 04,2024
1 people found
this helpful
The process was clear and fast, we are happy that we could sign it online without issues...
read full review
Was this helpful? Yes

“I rent with Hannells Chellaston and have done......”

Share on :
May 04,2024
Minithumbup
Leanna Holmes
By: ''
May 04,2024
1 people found
this helpful
I rent with Hannells Chellaston and have done for almost 2 years now. From start to now everything has been amazing, any queries or issues I have are resolved so quickly and stress free. I usually speak to Leanna, she is a lovely member of staff ...
read full review
Was this helpful? Yes

“Excellent customer service from Olivia and Ch......”

Share on :
May 03,2024
Minithumbdown
Chloe
Olivia
By: 'Sunil'
May 03,2024
0 people found
this helpful
Excellent customer service from Olivia and Chloe. Very thorough and easy to communicate with,...
read full review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 12:39 PM 02/10/2024 by allAgents


Get in touch with

Hannells