96% sales valuation accuracy
98% sales fee satisfaction
94% lettings valuation accuracy
97% lettings fee satisfaction
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “...
show more
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…
Eliza
(228)
Heather
(170)
Debbie
(160)
Leanna
(157)
Aimee
(151)
Aaron
(142)
Lorna
(139)
Amy
(131)
Emma
(107)
Jo
(106)
Lauren
(105)
Alex
(103)
Michelle
(91)
Nicola
(88)
Eve
(86)
Sara
(84)
Sarah
(74)
Sarah
(70)
Olivia
(69)
Mya
(52)
Sam
(50)
Chloe
(50)
George
(42)
Niki
(40)
Rebecca
(40)
Sally
(38)
Leah
(36)
Keilia
(31)
Jessica
(28)
Emma
(27)
Jenna
(26)
Laura
(15)
Vicky
(14)
Oliver
(13)
Rachel
(12)
Tom
(11)
Bonnie
(10)
Gemma
(9)
Natalie
(6)
Sharon
(5)
Mya
(5)
Nicola
(3)
Lilly
(3)
Kerrie
(3)
Kim
(2)
Olivia
(2)
Michael
(2)
James
(1)
Pam
(1)
Matt
(1)
Latest Reviews
View all Reviews 2789Featured Review
a
reviewed by 'Richard Nayler'
Featured Review
a
reviewed by 'Mrs G'
16th May 2024
reviewed by 'Katie hodgkinson'
16th May 2024
reviewed by 'John and Dawn Goodall'
15th May 2024
reviewed by 'Ian L'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 96% | 98% | £20,025 | £47,000,000 |
| Lettings | 94% | 97% | £320 | £2,350 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 149 | 7 | 226 | 12 | 1320 | 55 | 852 | 55 | 102 | 13 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Latest Properties
No Properties
Images & Videos
Featured Review
a
Feb 03,2023
Feb 03,2023
0
people found
this helpful
this helpful
Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....
read full review
read full review
Was this helpful?
Yes
Yes
Featured Review
a
May 15,2023
May 15,2023
0
people found
this helpful
this helpful
Excellent experience and fantastic service!
After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I was very nervous about repeating the process.
I was assured by Hannells that the experience would be different and they stayed true to their word. ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 22,2023
Nov 22,2023
0
people found
this helpful
this helpful
The girls at Hannells were brilliant from start to finish.
Debbie Jenkins kept us updated throughout the sale. .
Even got a call after we exchanged from Amy to check on us as it was an emotional time selling my mum and dad”s house.
Would ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 21,2023
Nov 21,2023
0
people found
this helpful
this helpful
In my view, Olivia Mee handled the entire process professionally. Her clear and careful order of words by mail gives me a good impression about Hannells Lettings.
Her communication / follow up via calls and mail were prompt....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 21,2023
Nov 21,2023
0
people found
this helpful
this helpful
The service from the whole team was incredible throughout, they are really helpful and went above and beyond to offer a great service. Would highly recommend....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 21,2023
Nov 21,2023
0
people found
this helpful
this helpful
Great service from the whole team, was kept updated throughout the whole process....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 21,2023
Nov 21,2023
0
people found
this helpful
this helpful
Lilly is very kind and help us a lot! We hope we can have the property sooner, but so far everything goes well. Thank you again to Lilly because we ask so many questions...haha....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 21, 2023
View all comments
(1)
Good afternoon, I hope you are well. Thank you for taking the time to write about your experience with Hannells Littleover. Lilly was over joyed when she read it. She has not been with Hannells very long but has already made such a great impression with our sellers and buyers with her great customer service. We will now look forward to taking you through to completing on your lovely new home. Kind Regards Lauren and the whole team here at Littleover. Kind Regards Lauren. ...
Nov 21,2023
Nov 21,2023
0
people found
this helpful
this helpful
All staff at Hannells are very friendly.
Always happy to answer any questions and nothing is to much from the team at the Alvaston branch....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 21,2023
Nov 21,2023
0
people found
this helpful
this helpful
Very helpful and a happy team. The support has been fantastic throughout the sale. Being kept informed of the viewings and at the offer stage has been brilliant . Having Debbie as liaison between the solicitors and myself has been invaluable....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 21,2023
Nov 21,2023
0
people found
this helpful
this helpful
Excellent experience all round kept well informed during transactions, far better than previous service from other agencies...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 21,2023
Nov 21,2023
0
people found
this helpful
this helpful
It was an excellent experience with Hannells throughout our journey for looking for a house. We would like to thank Ms. Chloe Williamson for all her help and support. Her guidance to find a house which is suitable for us was excellent. We would like ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 18,2023
Nov 18,2023
0
people found
this helpful
this helpful
I’m very happy , hannells is the best , and all staff very helpful. Thanks to your all ,...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 18,2023
Nov 18,2023
1
people found
this helpful
this helpful
Olivia the sales progressor at your branch did a remarkable job, I’ve can’t been how much difference one person can make going through the process of a mortgage honestly without her we would of been without a house. We were so pleased and ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 18,2023
Nov 18,2023
0
people found
this helpful
this helpful
Happy with the service, staff have been very helpful and informative....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 17,2023
Nov 17,2023
0
people found
this helpful
this helpful
From Rebecca's valuation to the superb write up and beautifully professional photos, I received a superb first class service from the whole team.
The office staff are very polite, cheerful, positive and proactive and you always know that they are doing their best to secure ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 17,2023
Nov 17,2023
0
people found
this helpful
this helpful
Fantastic from the very 1st appointment.
All staff are brilliant, helpful and friendly!...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 16,2023
Nov 16,2023
0
people found
this helpful
this helpful
Jessica's handling of our recent house purchase was excellent. She was always available to answer all our questions and emails within 24hrs, which was very important and reassuring. Jessica was very quick with all the necessary paperwork and also made sure we were always up ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 15,2023
Nov 15,2023
0
people found
this helpful
this helpful
Excellent customer service from start to finish.
To be honest we didn't think we'd sell our house in November but we did! Thank you so much for all your hard work.
In total it took 89 days (3 months) to sell....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 13,2023
Nov 13,2023
0
people found
this helpful
this helpful
Everyone we spoke to were very friendly and helpful. Was appreciative of the weekly updates I would get...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 13,2023
Nov 13,2023
0
people found
this helpful
this helpful
My experience with Hannells,(Debbie Jenkins) her professionalism is very good, communicates well with me and updates me on a regular basis....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 10,2023
Nov 10,2023
0
people found
this helpful
this helpful
Very professional and friendly,the staff is very well professionally trained and very informative, you can count on them to keep you up to date with the latest updates....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 10,2023
Nov 10,2023
0
people found
this helpful
this helpful
Helpful and compassionate throughout the whole process from beginning to end...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 10,2023
Nov 10,2023
0
people found
this helpful
this helpful
All of the staff are very professional. As the weeks go by, you really feel as if you’re getting to know the staff on a personal level. I had regular and prompt feedback and was always listened to with empathy...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 09,2023
Nov 09,2023
0
people found
this helpful
this helpful
The estate agents have been incredible through this whole process. They have been very reassuring and are always happy to answer my queries! Sara has been a life saver....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 09,2023
Nov 09,2023
0
people found
this helpful
this helpful
Fantastic from start to finish,really friendly professional service,kept us up to date throughout the whole house selling process...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 08,2023
Nov 08,2023
0
people found
this helpful
this helpful
I never new our long it takes to move house .I was very impressed our Debbie kept me informed every week.All my contact with Hannells was very professional. The moving day was a nightmare I had so much stuff to move but luckily I ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 08,2023
Nov 08,2023
0
people found
this helpful
this helpful
Excellent as always, kept us in touch all way through the process and very professional....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 08,2023
Nov 08,2023
0
people found
this helpful
this helpful
Fantastic agency, friendly staff and efficient service! I couldn't be happier with my experience!...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 08,2023
Nov 08,2023
0
people found
this helpful
this helpful
Hannells were very professional in their approach and kept me fully informed throughout the sales process...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 08,2023
Nov 08,2023
0
people found
this helpful
this helpful
The whole experience with Hannells from start to finish has been absolutely brilliant.
My house sold very quickly but I think that was due to the expertise of a realistic valuation.
I was given very good advice from Sam about what price to market my ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 08,2023
Nov 08,2023
0
people found
this helpful
this helpful
My experience of Hannells in Chaddesden has been absolutely positive from my first initial approach requesting information about selling my 92 year old aunt's bungalow to the present time of moving into completion of sale. I was greeted warmly and had explained to me the whole ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 08,2023
Nov 08,2023
0
people found
this helpful
this helpful
I have only had a limited experience with Hannells, but so far everything has been good. I had the viewing and submitted my offer for the bungalow that I viewed, I took the paper work into the office on Blagreaves Lane. The member of staff ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 10, 2023
View all comments
(1)
Hi Lorna, I hope you are well. Thank you for taking the time to write about your experience with Hannells Littleover. Lovely to read that you have received a good service so far and we have been professional and helpful. We will now look forward to taking you through to completing on your bungalow. Kind Regards Lauren and the whole team here at Littleover. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 3:14 PM 24/09/2018 by allAgents
Awards won by Hannells
Regional Awards won by Hannells
Individual Branch Awards
Derby, DE73
-
2023
Best Letting Agent in Derby
-
2023
Best Letting Agent in DE73
-
2022
Best Letting Agent in DE73
-
2022
Best Letting Agent in Derby
-
2021
Best Letting Agent in DE73
-
2023
Best Estate Agent in DE73
-
2022
Best Letting Agent in Midlands
-
2022
Best Estate Agent in DE73
-
2021
Best Letting Agent in Derby
-
2023
Best Letting Agent in Midlands
