96% sales valuation accuracy
98% sales fee satisfaction
94% lettings valuation accuracy
97% lettings fee satisfaction
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “...
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Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…
Eliza
(228)
Heather
(170)
Debbie
(160)
Leanna
(157)
Aimee
(151)
Aaron
(142)
Lorna
(139)
Amy
(131)
Emma
(107)
Jo
(106)
Lauren
(105)
Alex
(103)
Michelle
(91)
Nicola
(88)
Eve
(86)
Sara
(84)
Sarah
(74)
Sarah
(70)
Olivia
(69)
Mya
(52)
Sam
(50)
Chloe
(50)
George
(42)
Niki
(40)
Rebecca
(40)
Sally
(38)
Leah
(36)
Keilia
(31)
Jessica
(28)
Emma
(27)
Jenna
(26)
Laura
(15)
Vicky
(14)
Oliver
(13)
Rachel
(12)
Tom
(11)
Bonnie
(10)
Gemma
(9)
Natalie
(6)
Sharon
(5)
Mya
(5)
Nicola
(3)
Lilly
(3)
Kerrie
(3)
Kim
(2)
Olivia
(2)
Michael
(2)
James
(1)
Pam
(1)
Matt
(1)
Latest Reviews
View all Reviews 2789Featured Review
a
reviewed by 'Richard Nayler'
Featured Review
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reviewed by 'Mrs G'
16th May 2024
reviewed by 'Katie hodgkinson'
16th May 2024
reviewed by 'John and Dawn Goodall'
15th May 2024
reviewed by 'Ian L'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 96% | 98% | £20,025 | £47,000,000 |
| Lettings | 94% | 97% | £320 | £2,350 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 149 | 7 | 226 | 12 | 1320 | 55 | 852 | 55 | 102 | 13 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Featured Review
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Feb 03,2023
Feb 03,2023
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Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....
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Featured Review
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May 15,2023
May 15,2023
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Excellent experience and fantastic service!
After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I was very nervous about repeating the process.
I was assured by Hannells that the experience would be different and they stayed true to their word. ...
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Mar 18,2024
Mar 18,2024
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Afternoon Hannells , Where do I start . Aimee Thornton is a credit to the company ,alway polite and very helpful , and most of all she’s been patient with me as I’m not the best with forms . I would like to thank you all for ...
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Mar 16,2024
Mar 16,2024
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Amazing experience with hanelles. Especially Leanna Holmes who has been very responsive and kind to us. She gave all the details and all that we need on the property that we rent....
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Mar 15,2024
Mar 15,2024
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Fantastic service from Jessica Betts! She was helpful and fast to secure my property! Will definitely use Hannells in the future!...
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Mar 18, 2024
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Hi there! Thank you for taking the time to share such positive feedback about your moving experience with Jess and the rest of the Alvaston team!
Jess will be delighted when she sees your comments as she prides herself on being helpful and getting great results for her customers.
On behalf of the whole team here at Hannells, thank you for your custom and we hope that we can be of service to you again in the future when you're ready for your next move!
All the best,
Benjamin Brain
A ...
Mar 15,2024
Mar 15,2024
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From the moment we contacted the team
Keilla Parker was immediately in touch and came round to value both mine and my partners houses. She was absolutely amazing and very knowledgeable and approachable she talked me through the whole process without processing me if that ...
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Mar 13,2024
Mar 13,2024
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Referencing came fast. Re assured me that i am going to have the property ....
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Mar 13,2024
Mar 13,2024
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Very happy so far, I've found the team very helpful.
If everything continues in such fashion i will be delighted....
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Mar 14, 2024
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Hi Aaron, Thank you for taking the time to write about your experience with Hannells Littleover. Was so lovely to read your lovely feedback. We will now look forward to taking you through to completing on your lovely new home. Kind Regards Lauren and the whole team here at Littleover, ...
Mar 12,2024
Mar 12,2024
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Great experience with Hannells. Aimee was really supportive and as first time buyers talked us through the process thoroughly and offered her support if we had any queries or questions. Aimee was a really helpful go to between ourselves and the vendor to help us ...
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Mar 12,2024
Mar 12,2024
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Very helpful, great service from Leanna when finding our next rental property. Very happy with our whole experience with Leanna and the team!...
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Mar 12,2024
Mar 12,2024
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I have to say Leanna Holmes was very professional and took a lot of time and care in her approach towards me securing the property that I wanted and everything went smoothly all thanks to her...
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Mar 12,2024
Mar 12,2024
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Great customer service by all at the chellaston branch selling my house with hannels has been no stress as they have been so helpful and so friendly. Selling your house can be a very stressful process but having the right team of people makes it ...
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Mar 13, 2024
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Hi Donna! Thank you so much for taking the time to leave such a positive review of your moving experience with Niki, Aaron and the rest of the Chellaston team!
They really do pride themselves on their customer service, whilst also being helpful and friendly at the same time so to see that you've mentioned this in your comments will really make their day!
On behalf of the whole team here, thank you for trusting Hannells with the sale of your property and we hope that we can be of service to ...
Mar 10,2024
Mar 10,2024
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Lilly helps us a lot to find our dream house...
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Mar 11, 2024
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Hi Rajwinder!
Thank you so much for taking the time to leave a 5-star review of your moving experience with Lilly from our Littleover branch.
On behalf of the whole team here at Hannells, thank you for your custom and we wish you the best of luck in finding your next dream home!
All the best,
Benjamin Brain
Area Director
Hannells - A Moving Experience... ...
Mar 06,2024
Mar 06,2024
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Lorna is friendly, helpful, quick to act and very knowledgeable about the housing market. We've bought several properties through Lorna over the last decade. She is a pleasure to deal with and highly recommended....
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Mar 06,2024
Mar 06,2024
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5* service.
Excellent service.
Chaddesden branch has such a lovely team. They are very welcoming, warm and friendly. Always able to answer the phone and to put your mind at ease with any questions you may have. I would highly recommend Hannells Chaddesden team....
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Mar 06,2024
Mar 06,2024
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I've had a very good experience with hannells they have been very helpful and always polite as I was very apprehensive about selling my house....
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Mar 01,2024
Mar 01,2024
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Very helpful with any questions I had. Would definitely recommend....
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Feb 29,2024
Feb 29,2024
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I recently moved house, and I couldn't be happier with the service that hannells provided. From start to finish i had constant viewings, phonecalls for updates and overall a very happy and chilled experience. I would highly recommend hannells and its amazing team to sell ...
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Feb 29, 2024
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Hi Josh,
What a fantastic review, thank you so much for taking the time to share your moving experience with Heather, James, Jess, Debbie and the rest of the Alvaston team. As you no doubt experienced for yourself, the whole team there are really passionate about what they do so it really makes their day to see feedback like this.
On behalf of the whole team here at Hannells, thank you for trusting us with the sale of your property and we hope we can be of service to you again in the futu ...
Feb 29,2024
Feb 29,2024
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-Great customer service
-Provided support as we are first time buyers
-Put us in contact with mortgage advice bureau, solicitors etc
-Helped hold our hand and guide throughout the process
-Also helped in printing documents for other part of process, nice extension of customer service...
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Feb 29,2024
Feb 29,2024
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The team are great, communicate well really well and gave me reassurance when I needed it!...
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Feb 29,2024
Feb 29,2024
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Very Good service.
Debbie was constantly updating us so we were well informed throughout the sale of the property....
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Feb 28,2024
Feb 28,2024
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This is the 2nd time using Hannells for our family, we are so grateful for all the advice and time taken to achieve the sale of my grandma's property. Jo valued and took very professional photos of the property and gave great marketing advice. They ...
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Feb 28,2024
Feb 28,2024
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Lorna was extremely helpful and very friendly, very happy with the service throughout....
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Feb 27,2024
Feb 27,2024
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Very helpful and attentive from start to finish always their to help...
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Feb 27,2024
Feb 27,2024
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My experience with Hannells from the beginning has been outstanding. I viewed a few properties with my fiancé for sale with them and we found one we fell in love with. They appointed us a mortgage advisor with the MAB (whom has also been incredible). ...
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Feb 27,2024
Feb 27,2024
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I've been really impressed with the help I've received from all the staff at hannells they are always polite and very helpful....
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Feb 27,2024
Feb 27,2024
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Hannells have made our experience of selling our house stress free so far, thank you...
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Feb 29, 2024
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Hi Emma!
Thank you so much for taking the time to leave a 5-star review of your moving experience with Eliza, Heather and the rest of the Alvaston team so far!
They'll be delighted to know that they've made what can be quite a stressful experience, stress-free and you can be sure that they'll be working hard for you throughout the rest of you sale to keep that up!
On behalf of the whole team here at Hannells, thank you for trusting us with the sale of your property and wishing you all t ...
Feb 27,2024
Feb 27,2024
2
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Valued, marketed and sold a house as a standard construction property. It turns out to be a non-standard construction, that requires a non-standard mortgage and non-standard insurance. I can't re-mortgage or sell the house, let alone for the price I paid. From a first time ...
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Feb 25,2024
Feb 25,2024
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All the staff at Hannells mickleover were great. From Sam coming to value the property and getting it live on the market asap , Gemma for her updates via email and phone calls arranging viewings of which we had 6 booked in the first week To Eve ...
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Feb 22,2024
Feb 22,2024
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Not really much help.
Hardly any information on the house, never gave updates without us chasing them. Questioned us why we want to re visit the house and on one viewing we literally had 2 minutes inside and then the lady was rude and said she ...
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Feb 29, 2024
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Hi Stuart, Thank you for taking the time to write about the experience you have received from our Littleover team. I am sorry to hear you have not had an enjoyable experience. If you could call myself on the Littleover number so I can confirm which property it was that you purchased and run through your feedback that would be great. Thank you Lauren. ...
Feb 21,2024
Feb 21,2024
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Couldn’t have had a better experience
From the moment the house was valued to completion the sale was handled sensitively and professionally. An excellent team...
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Feb 21,2024
Feb 21,2024
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Very happy with the service. The staff we so lovely and always happy to help me with any questions. Would highly recommend...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 3:14 PM 24/09/2018 by allAgents
Awards won by Hannells
Regional Awards won by Hannells
Individual Branch Awards
Derby, DE73
-
2023
Best Letting Agent in Derby
-
2023
Best Letting Agent in DE73
-
2022
Best Letting Agent in DE73
-
2022
Best Letting Agent in Derby
-
2021
Best Letting Agent in DE73
-
2023
Best Estate Agent in DE73
-
2022
Best Letting Agent in Midlands
-
2022
Best Estate Agent in DE73
-
2021
Best Letting Agent in Derby
-
2023
Best Letting Agent in Midlands
