96% sales valuation accuracy
98% sales fee satisfaction
94% lettings valuation accuracy
97% lettings fee satisfaction
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “...
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Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…
Eliza
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Heather
(170)
Debbie
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Leanna
(156)
Aimee
(150)
Aaron
(142)
Lorna
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Amy
(131)
Emma
(107)
Jo
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Lauren
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Alex
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Michelle
(91)
Nicola
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Eve
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Sara
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Sarah
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Sarah
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Olivia
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Mya
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Sam
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Chloe
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George
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Niki
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Rebecca
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Sally
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Leah
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Keilia
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Jessica
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Emma
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Jenna
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Laura
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Vicky
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Oliver
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Rachel
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Tom
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Bonnie
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Gemma
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Natalie
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Sharon
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Mya
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Nicola
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Lilly
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Kerrie
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Kim
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Olivia
(2)
Michael
(2)
James
(1)
Pam
(1)
Matt
(1)
Latest Reviews
View all Reviews 2789Featured Review
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reviewed by 'Richard Nayler'
Featured Review
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reviewed by 'Mrs G'
15th May 2024
reviewed by 'Ian L'
14th May 2024
reviewed by 'Eunice Low'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 96% | 98% | £20,025 | £47,000,000 |
| Lettings | 94% | 97% | £320 | £2,350 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 148 | 7 | 226 | 12 | 1320 | 55 | 851 | 55 | 102 | 13 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Featured Review
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Feb 03,2023
Feb 03,2023
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Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....
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Featured Review
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May 15,2023
May 15,2023
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Excellent experience and fantastic service!
After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I was very nervous about repeating the process.
I was assured by Hannells that the experience would be different and they stayed true to their word. ...
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Jan 11,2024
Jan 11,2024
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Jessica, but also the whole team at Hannells, were very proactive and patient with my viewings and until I found the right house. Jessica replied quickly to emails and answered questions promptly. It was a great experience to search for and find a house with ...
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Jan 10,2024
Jan 10,2024
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Renewal of tenancy was very simple and straightforward and no increase in the rent which is great. Leanna was very professional and easy to deal with....
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Jan 09,2024
Jan 09,2024
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Very professional, kept me up dated through out the process which was fairly long. Property sold very quickly, would recommend....
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Jan 04,2024
Jan 04,2024
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Fast acting, kept me updated regularly and very helpful every step of the way...
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Jan 04, 2024
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(1)
Hi Mr Singh, Thank you so much for taking the time to leave such a positive review of your moving experience with myself and the rest of the Littleover team.
On behalf of the whole team here, thank you for again for taking the time to write about your experience with myself and the team. It was so lovely to read that you have found us fast acting, and helpful every step of the way. ...
Jan 03,2024
Jan 03,2024
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I received regular updates on visits and offers and I was very impressed with the whole team at Hannells. Thank you all so much....
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Jan 04, 2024
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Hi Jennifer,
Thank you so much for taking the time to leave such a positive review. We really do pride ourselves on the service we deliver, so to see that you've mentioned that in your comments really make our day!
On behalf of the whole team here, thank you for trusting Hannells with the sale of your property and we will now look forward to taking you through to completion. Kind Regards Lauren and the whole team here at Littleover. ...
Jan 03,2024
Jan 03,2024
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From first enquiry to completion of sale, the service and support from every member of the Hannells team has been exemplary. The market knowledge and experience shared in a friendly, supportive and professional manner by the sales team with clear and prompt answers to any ...
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Dec 30,2023
Dec 30,2023
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Friendly, customer focused team at Allestree branch who have kept us fully informed throughout the whole process of our sale & purchase. Will be recommending!...
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Dec 22,2023
Dec 22,2023
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We found our selling experience with Hannells very positive. The staff at the Littleover Branch were always courteous and helpful and very good at updating us on what was happening....
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Jan 02, 2024
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Hi Amanda,
Thank you so much for taking the time to leave such a positive review of your moving experience with myself and the rest of the Littleover team.
We really pride ourselves on the professionalism and trying to make things as simple as possible throughout what can sometimes be a complicated process.
On behalf of the whole team here, thank you again. Kind Regards Lauren and the rest of the littleover team. ...
Dec 19,2023
Dec 19,2023
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Hannells have been excellent throughout the whole process from valuation, to photography, arranging viewings and to point of sale. They have kept me updated from start to finish. I would 100% recommend them if you are selling your home.
Thank you to all the staff involved.
...
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Dec 18,2023
Dec 18,2023
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My experience with Hannells has been a great one!! From the minute we booked a viewing on the property that we liked, nothing was too much trouble. When we decided to market our property, Jo came to see us and within a week of the ...
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Dec 16,2023
Dec 16,2023
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Excellent service from valuation to completion the sale of my sisters house went very smoothly. Very good communication at every stage....
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Dec 15,2023
Dec 15,2023
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Excellent service, very helpful and we were kept informed at all stages...
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Dec 13,2023
Dec 13,2023
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Very pleased with the service we had from the team very helpful , pleasant and we were kept informed of the proceedings of our sale , ours was quite complicated but the team were there for us ....
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Dec 14, 2023
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Good morning, I hope you are well. Thank you so much for taking the time to write about your experience with the team here in Littleover. We were overjoyed when we saw your very lovely comments. It was a pleasure to work with you in selling your home. Again many thanks for your kind words. Kind Regards Lauren and the whole team here at Littleover. ...
Dec 12,2023
Dec 12,2023
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Very professional with clients and provide continuous updates on progress...
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Dec 09,2023
Dec 09,2023
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First move for 36 years. Boy have things changed. The staff at Littleover were patient. I must have been a pain at times, but they just explained patiently and got on with things....
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Dec 11, 2023
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Hi Bill, Thank you so much for taking the time to write about your experience with Hannells Littleover. It has been a pleasure working with you and you have not been a pain at all! We will look forward to taking you through to completion and moving you into your forever home. Kind Regards Lauren and the whole team here at Littleover. ...
Dec 08,2023
Dec 08,2023
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Excellent service from start to finish. All the staff in Chaddesden branch are excellent. Jo is a class leader in valuation and professionalism. Lorna's communication was outstanding. Michelle and Natalie were excellent in keeping me informed of the sale progress....
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Dec 07,2023
Dec 07,2023
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Extraordinarily efficient, helpful, friendly and responsive. Went from entering the Mickleover sales office to having the property actually on the market with but a few working days. Viewings started almost immediately after and continued a good number throughout the few weeks it took to get ...
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Dec 06,2023
Dec 06,2023
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The staff were brilliant at each step. They were there to offer advice at every part of the process...
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Dec 05,2023
Dec 05,2023
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Very professional team. Communication was second to none. Staff were friendly and respectful...
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Dec 01,2023
Dec 01,2023
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I have used Hannells estate agents before and recently again they are very good very professional. i have used both Chaddesden & chellaston branch and they both are amazing.Best estate agents in derby. Could not ask for anyone better clare nelson was amazing 🙏...
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Nov 30,2023
Nov 30,2023
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Team has been fantastic in communication, knowledge and providing a wonderful service....
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Nov 29,2023
Nov 29,2023
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Brilliant, really helpful and not adding unnecessary pressure to the buyers....
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Nov 28,2023
Nov 28,2023
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Very pleasant experience dealing with Aimee. She took quick action, kept me informed throughout the process. Would recommend...
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Nov 27,2023
Nov 27,2023
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My dad has dementia, moving house was always a worry but Hannells have gone above and beyond to make sure our needs as a family are met. Communication is very clear and constant updates along the way, between both myself and my dad. I feel ...
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Nov 25,2023
Nov 25,2023
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The Chellaston Hannells team were helpful with our home purchase. Aaron Curd and Debbie Jenkins were great....
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Nov 24,2023
Nov 24,2023
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Heather was a great first point of contact for me at Hannels. She was thorough and knew her stuff!
Sharon was lovely when showing people around the house and was complimentary on the appearance of the house.
Eliza was also very helpful once a couple ...
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Nov 24,2023
Nov 24,2023
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very helpful, good understanding of requirements, easy to get on with...
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Nov 23,2023
Nov 23,2023
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Brilliant help, very professional and always a huge help. This sale has been a long time coming and I'm glad it was with Hannels...
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Nov 22,2023
Nov 22,2023
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The girls at Hannells were brilliant from start to finish.
Debbie Jenkins kept us updated throughout the sale. .
Even got a call after we exchanged from Amy to check on us as it was an emotional time selling my mum and dad”s house.
Would ...
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Nov 21,2023
Nov 21,2023
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In my view, Olivia Mee handled the entire process professionally. Her clear and careful order of words by mail gives me a good impression about Hannells Lettings.
Her communication / follow up via calls and mail were prompt....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 3:14 PM 24/09/2018 by allAgents
Awards won by Hannells
Regional Awards won by Hannells
Individual Branch Awards
Derby, DE73
-
2023
Best Letting Agent in Derby
-
2023
Best Letting Agent in DE73
-
2022
Best Letting Agent in DE73
-
2022
Best Letting Agent in Derby
-
2021
Best Letting Agent in DE73
-
2023
Best Estate Agent in DE73
-
2022
Best Letting Agent in Midlands
-
2022
Best Estate Agent in DE73
-
2021
Best Letting Agent in Derby
-
2023
Best Letting Agent in Midlands
