Hannells
4.9/5, 3130 reviews
95% recommended
96% sales valuation accuracy
98% sales fee satisfaction
95% lettings valuation accuracy
98% lettings fee satisfaction
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “... show more Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…

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Latest Reviews

 View all Reviews 3130
Featured Review
a
reviewed by 'Richard Nayler'
“Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....”
Featured Review
a
reviewed by 'Mrs G'
“Excellent experience and fantastic service!After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I ......”
31st Oct 2024
reviewed by 'Anon'
“Professional and friendly, Hannells were always on the end of the phone or e mail. They worked hard to sort ......”
31st Oct 2024
reviewed by 'Sara Parr'
“Had a fantastic experience with Hannells. Very approachable and supportive and communicated well! All staff are friendly and helpful and ......”
31st Oct 2024
reviewed by 'Mark Walmsley'
“Sold and bought property with Hannells Mickleover. The staff were amazing and extremely helpful - going above and beyond on ......”
31st Oct 2024
reviewed by 'Brian'
“Very helpful when contacted but would have liked a bit more connection from their side...”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £20,025 £47,000,000
Lettings 95% 98% £320 £2,350
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
196 8 306 18 1433 60 920 62 121 17
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Hannells Branches (view all 7)
Allestree, DE22
Alvaston, DE24
Chaddesden, DE21
Lettings Chellaston, DE73
Littleover, DE23
Mickleover, DE3
Sales Chellaston, DE73
Featured Review
a

“Excellent service from Olivia Mee who gave us......”

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Feb 03,2023
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Olivia
By: 'Richard Nayler'
Feb 03,2023
1 people found
this helpful
Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....
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Featured Review
a

“Excellent experience and fantastic service!...”

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May 15,2023
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Amanda Aldenat
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Lorna
By: 'Mrs G'
May 15,2023
1 people found
this helpful
Excellent experience and fantastic service! After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I was very nervous about repeating the process. I was assured by Hannells that the experience would be different and they stayed true to their word. ...
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“Great 😃...”

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May 29,2024
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Mya
By: 'rlw'
May 29,2024
0 people found
this helpful
We've had a really good experience with Hannells, we are especially pleased with all the help we received from Mya; she was very friendly and seemed to go out of her way to ensure anything we were worried about was cleared up quickly....
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“Sale of my house...”

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May 29,2024
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Lauren Taylor
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Oliver
By: 'Shafiq'
May 29,2024
0 people found
this helpful
Very reliable and friendly staff explained everything clearly before signing contact and kept me updated almost every day Thanks....
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By: lauren taylor
May 30, 2024
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Good morning, I hope you are well. Thank you for taking the time to tell us about your experience with Hannells Littleover. It was so lovely to read your lovely feedback. Thank you again. Kind Regards Lauren and the whole team here at Littleover. ...

“I can assure you that if you're debating on u......”

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May 29,2024
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Chloe
By: 'Darren'
May 29,2024
0 people found
this helpful
I can assure you that if you're debating on using Hannels you won't regret it. Yes you will find cheaper alternatives but from my experience in doing this with another online sales provider with a property I sold last year it gave me nothing but ...
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“Chloe, Sam & Mya have been great during the p......”

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May 29,2024
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Chloe
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Mya
By: 'John'
May 29,2024
0 people found
this helpful
Chloe, Sam & Mya have been great during the process of letting out our property, explaining every step to us and answering any queries. Highly recommend Hannells Lettings to any landlords looking for an agent....
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“We can’t praise Sarah and the Allestree team ......”

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May 24,2024
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Sarah Gascoigne
By: 'Kellie'
May 24,2024
0 people found
this helpful
We can’t praise Sarah and the Allestree team enough for their help and support in selling our house so quickly. Professional but approachable, Sarah offered top advice and kept us up to date and always with a smile. Having not sold in 22 years, Sarah ...
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“Brilliant service from sale through to comple......”

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May 24,2024
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Aaron Curd
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Debbie
By: 'H Neave'
May 24,2024
0 people found
this helpful
Brilliant service from sale through to completion friendly and always there for support...
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“It was a very high opening experience after n......”

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May 23,2024
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Amy Boole
By: 'Gainsford Holness'
May 23,2024
0 people found
this helpful
It was a very high opening experience after not being in the property market for buying or selling for many years, But the experience of the Hannells Team was a professional body that made the journey successful. Without you I am sure that me and ...
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“Leanne contacted me to advise that our curren......”

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May 23,2024
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Leanna Holmes
By: 'Moira'
May 23,2024
0 people found
this helpful
Leanne contacted me to advise that our current tenant wanted to renew her tenancy at which point Leanne asked if I wanted to increase the pcm. She advised me what the property could now achieve and based on this I agreed an increase which Leanne ...
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“Easy and simple to renew my contract with the......”

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May 23,2024
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Leanna Holmes
By: 'Gareth'
May 23,2024
0 people found
this helpful
Easy and simple to renew my contract with the tenant. Professional and stress free....
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“Hannells were great when selling our house. T......”

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May 23,2024
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Debbie
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Eliza Tudgay
By: 'Emma'
May 23,2024
0 people found
this helpful
Hannells were great when selling our house. The process was made really easy and stress free. Thank you to all involved, Heather, Eliza and Debbie :)...
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“Hannells were great when selling our house. T......”

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May 23,2024
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Debbie
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Eliza Tudgay
By: 'Emma'
May 23,2024
0 people found
this helpful
Hannells were great when selling our house. The process was made really easy and stress free. Thank you to all involved, Heather, Eliza and Debbie :)...
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“Hannells were great when selling our house. T......”

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May 23,2024
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Debbie
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Eliza Tudgay
By: 'Emma'
May 23,2024
0 people found
this helpful
Hannells were great when selling our house. The process was made really easy and stress free. Thank you to all involved, Heather, Eliza and Debbie :)...
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“Excellent service and support throughout the ......”

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May 23,2024
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Sara Walker-Bradley
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Bonnie
By: 'Ian'
May 23,2024
0 people found
this helpful
Excellent service and support throughout the selling process, all staff have always been there to help....
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“Mya was amazing and made the process of movin......”

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May 22,2024
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Mya
By: 'Annabelle Baka'
May 22,2024
0 people found
this helpful
Mya was amazing and made the process of moving in stress-free. She also had great communication....
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“Alex has ensured a smooth buying process. He ......”

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May 22,2024
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Alex Simpson
By: 'Mr Singh'
May 22,2024
0 people found
this helpful
Alex has ensured a smooth buying process. He has always been quick to respond to emails and calls and provided excellent service throughout. Highly recommend!...
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By: lauren taylor
May 29, 2024
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Good afternoon, I hope you are well. Thank you for taking the time to write about your experience with Hannells Littleover. It was so lovely to read that you would recommend our team. Thank you again. Kind regards Lauren and the whole team here at Littleover. ...

“Great service and knowledgeable to help me wi......”

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May 21,2024
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Leanna Holmes
By: 'Rajeev Chopra'
May 21,2024
2 people found
this helpful
Great service and knowledgeable to help me with this renewal...
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By: Benjamin Brain
May 22, 2024
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Hi Rajeev! Thank you for your kind words! We're thrilled to hear that you found our service great and our team knowledgeable in assisting you with your renewal, Leanna in particular. Providing excellent service and expert guidance is the Lettings team's top priority, and it’s wonderful to know they met your expectations. All the very best, Benjamin Brain Hannells - A Moving Experience... ...

“Excellent service and communication throughou......”

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May 21,2024
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By: 'Oliver'
May 21,2024
2 people found
this helpful
Excellent service and communication throughout the sale of my house!...
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By: Benjamin Brain
May 22, 2024
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Hi Oliver! Thank you for your wonderful feedback and for taking the time to rate your moving experience with our Mickleover team with a full 5 out of 5! We're delighted to hear that you had an excellent experience with our service and communication during the sale of your house - something that the whole team there really pride themselves on and they'll be delighted with your comments. On behalf of everyone here at Hannells, thank you for trusting us with the sale of your property and ...

“Sale...”

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May 20,2024
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Lorna
By: 'Kenneth Roberts'
May 20,2024
1 people found
this helpful
All good so far. Once the sale completes we will know more....
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By: Benjamin Brain
May 22, 2024
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Hi Kenneth! Thank you for your feedback and for taking the time to rate your moving experience with Lorna and the rest of the Chaddesden team a full 5 out of 5. They'll be delighted to see your comments and you can be sure that the team there will be working hard to make sure you're just as impressed with their service all the way up to completion. On behalf of the whole team here, thank you for trusting Hannells with the sale of your property and here's to a swift and smooth journey to ...

“Leanna Holmes has been fabulous on helping us......”

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May 20,2024
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Leanna Holmes
By: 'Art'
May 20,2024
1 people found
this helpful
Leanna Holmes has been fabulous on helping us renew our contract. she reminded us in a timely manner and process the renewal efficiently. Thanj You Leanna ....
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By: Benjamin Brain
May 20, 2024
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Hi Art! Thank you for the kind words! We're thrilled to hear that Leanna provided an excellent service in assisting with your contract renewal. We'll make sure to pass along your appreciation to her. All the very best, Benjamin Brain Sales & Marketing Director Hannells - A Moving Experience... ...

“fabulous team...”

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May 17,2024
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Kim
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Sarah Gascoigne
By: 'kerry jackson'
May 17,2024
1 people found
this helpful
The whole team at Hannells in Park farm have been fabulous in assisting my purchase, I've had 3 visits there & told its no problem if i want more to measure up etc. 2 of my visits have been with Victoria,(system wont let me tag her?) shes ...
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By: Benjamin Brain
May 20, 2024
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Hi Kerry! Thank you so much for your wonderful feedback! We're delighted to hear that our Allestree team at Park Farm, especially Victoria, provided you with such a positive experience. We always strive to make our clients feel comfortable and supported throughout the process. Your kind words mean a lot to us. On behalf of the whole team here at Hannells - Congratulations on your new property! We hope you create many happy new memories there and look forward to be of service to you ag ...

“Aimee has been amazing, really quick replies ......”

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May 16,2024
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Aimee Thornton
By: 'Katie hodgkinson'
May 16,2024
1 people found
this helpful
Aimee has been amazing, really quick replies and always kind and polite. Has been helpful as we are first time buyers and have no clue! Couldn’t thank her enough...
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By: Benjamin Brain
May 17, 2024
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Hi Katie! Thank you so much for your kind words! We're thrilled to hear that Aimee has been so helpful and supportive during your first home-buying experience. We'll be sure to pass along your appreciation to her. If you have any more questions or need further assistance, don't hesitate to reach out. On behalf of the whole team here at Hannells, congratulations on your new home and we look forward to being of service to you again in the future when it's time for your next move! All the ...

“Excellent service...”

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May 16,2024
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Leanna Holmes
By: 'John and Dawn Goodall'
May 16,2024
1 people found
this helpful
Leanna Holmes is always on top of her game. Very good service and always keeps us well informed of progress in the letting of our property....
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By: Benjamin Brain
May 17, 2024
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Hi John & Dawn! Thank you for your fantastic feedback! We're thrilled to hear that Leanna has provided you with excellent service and kept you well informed throughout the letting process. We'll be sure to pass on your kind words to her. Thanks again for your support! All the very best, Benjamin Brain Hannells - A Moving Experience... ...

“Excellent customer service with friendly & at......”

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May 15,2024
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Aimee Thornton
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Lorna
By: 'Kate'
May 15,2024
1 people found
this helpful
Excellent customer service with friendly & attentive staff, all who were approachable and very helpful with the sale of our property. Would recommend and use again in a heartbeat!...
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By: Benjamin Brain
May 17, 2024
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Hi Kate! Thank you for your wonderful review! We're delighted to hear that you had an excellent experience with our friendly and attentive staff. Your recommendation means a lot to us. We look forward to assisting you again in the future when it's time for your next move! All the very best, Benjamin Brain Hannells - A Moving Experience... ...

“Hannells...”

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May 15,2024
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Mya
By: 'Ian L'
May 15,2024
1 people found
this helpful
I found the whole team at Hannells excellent. They were very proactive and kept me updated at all times. They secured the rent they believed they could in a short period of time....
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“Excellent service...”

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May 15,2024
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Jo Riggott
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Lorna
By: 'Ann'
May 15,2024
1 people found
this helpful
Hannells Chaddesden provided us with a probate valuation initially. The decision to give them the instruction to sell my fathers property wasn't a difficult one and they haen't let us down. They carrried out many viewings on our behalf, kept us informed along the way ...
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“Polite, experienced staff who are driven to a......”

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May 14,2024
Minithumbup
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Jo Riggott
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Lorna
By: 'Alan'
May 14,2024
1 people found
this helpful
Polite, experienced staff who are driven to achieve customer needs...
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“Professional and efficient. Top class service......”

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May 14,2024
Minithumbup
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Heather James
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Amy Boole
By: 'Karl'
May 14,2024
1 people found
this helpful
Professional and efficient. Top class service throughout. All did what they said when they said...
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By: Benjamin Brain
May 15, 2024
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Hi Karl! Thank you for taking the time to leave such a positive 5-star review of your moving experience with Heather, Amy and the Alvaston team! It's a fantastic team there who all pride themselves on their professionalism, efficiency and their customer service, so they'll be delighted to see this highlighted in your comments - especially Heather and Amy! On behalf of the whole team here, thank you for trusting Hannells with the sale of your property. We look forward to being of (Top cl ...

“Highly recommend...”

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May 14,2024
Minithumbup
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Lorna
By: 'Bonnie'
May 14,2024
0 people found
this helpful
Really helpful. Easy to talk to and very patient. U have dealt with Lorna who has been brilliant thanks...
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“Mya was a massive help in helping me and my p......”

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May 14,2024
Minithumbup
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Mya
By: 'mr k j hill'
May 14,2024
0 people found
this helpful
Mya was a massive help in helping me and my partner secure our current property. She was quick with communications making our lives a lot easier and helped us be put at ease about any things we didn't understand....
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“Quick and easy...”

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May 14,2024
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Mya
By: 'Eunice Low'
May 14,2024
0 people found
this helpful
Their services made the process easy. I was even called and reminded about a document I forgot to sign so I could have my keys on time....
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 12:39 PM 02/10/2024 by allAgents


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