Helmores
4.9/5, 757 reviews
99% recommended
97% sales valuation accuracy
97% sales fee satisfaction

Property Features

Helmores Estate Agents are a forward thinking, hardworking, national award winning independent firm based in heart of Devon having been in property for over 300 years. The business was started in 1699 and has been handed down from father to son for 3 centuries. Today, we offer a very wide range of property ... show more Helmores Estate Agents are a forward thinking, hardworking, national award winning independent firm based in heart of Devon having been in property for over 300 years. The business was started in 1699 and has been handed down from father to son for 3 centuries. Today, we offer a very wide range of property services from our large High Street offices including property sales and valuations, land & planning services, new homes, and a large rental department. We are the top selling agent in our area, and we have sold more properties in Crediton and surrounds than all the other local estate agents put together! We were voted The Sunday Times Estate Agency of the Year in 2013, 2014 and 2015 for Best Single Office in the South West. In 2014 we also won bronze awards for Best Agent to Work for and Best Innovation.
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Latest Reviews

 View all Reviews 757
1st Apr 2021
reviewed by 'Jan Hole'
“Jonathan at Helmore's helped make a very stressful move bearable !After 13 months from placing our property on the market with ......”
14th Feb 2021
reviewed by 'Melanie'
“We have bought and sold many times over the years but have never dealt with such a friendly honest group ......”
21st Dec 2020
reviewed by 'LJ'
“I had the displeasure of renting via Helmores for 2 years; they were incompetent at best. I was left living in ......”
21st Feb 2020
reviewed by 'Jessica'
“With buying my first home I really didn't know what to expect as I had never done it before. However ......”
13th Feb 2020
reviewed by 'Amy'
“HUGE thanks to the team, especially Jonathan- Nothing was too much for him to do to make my house purchase ......”
29th Nov 2019
reviewed by 'Mr'
“This was by far the most challenging and stressful house sale I have experienced in over 25yrs as a homeowner. ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 97% 97% £28,500 £2,450,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
30 0 86 2 334 2 296 1 6 0
Areas covered
  • EX17
  • Devon
  • EX16
  • EX18
  • EX19
  • EX20
  • EX1
  • EX2
  • EX4
  • EX5
  • EX6
Address

111-112 High Street
Crediton
Devon
EX17 3LF
01363777999

Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 17:00
  • Sunday: 10:00 - 14:00
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA TPOS Sales TPOS DPS The Guild Move With Us
Rankings
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“Loren was very pleasant to deal with. All our questions ......”

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May 11,2017
Minithumbup
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Loren
By: 'M'
May 11,2017
0 people found
this helpful
Loren was very pleasant to deal with. All our questions were answered very promptly, and with no sense of anything being too much trouble. An all round good experience and recommended without reservation....
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“From start to finish Helmores have been fantastic, and we ......”

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May 07,2017
Minithumbup
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James
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Ian
By: 'M'
May 07,2017
0 people found
this helpful
From start to finish Helmores have been fantastic, and we have been impressed by the professionalism of everyone in the team. Ian assessed our property for market and gave us great confidence in Helmores- his valuation matched other agents and proved to be spot on. ...
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Comment on agent fees
The fees we were charged were marginally less than the other quote we obtained. As such we consider the fees were competitive.
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“Great and impeccable service, Gill helped me with what i ......”

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May 05,2017
Minithumbup
By: 'Abood'
May 05,2017
0 people found
this helpful
Great and impeccable service, Gill helped me with what i need very efficiently and effectively, always helping on my questions evan though i call her quite abit she has helped alot....
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Good
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“James had to take over from a person that left ......”

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May 04,2017
Minithumbup
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James
By: 'Toby'
May 04,2017
0 people found
this helpful
James had to take over from a person that left so was left a bit in the lurch and my purchase really wasn't easy, but he was able to carry on and get it sorted, the whole process took a while but he was chasing ...
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n/a
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“Excellent service all round. All the staff are very helpful ......”

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Apr 28,2017
Minithumbup
By: 'Michael'
Apr 28,2017
0 people found
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Excellent service all round. All the staff are very helpful and go out there way to sort out any issues....
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“Both Loren and Rona have been extremely helpful in the ......”

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Apr 20,2017
Minithumbup
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Loren
By: 'Tristan'
Apr 20,2017
0 people found
this helpful
Both Loren and Rona have been extremely helpful in the sale of our first new build property. There are many worries along the way to building a house to sell, But the friendly and professional handling of the sale certainly hasn't been one. I can't ...
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“From the moment Helmores took over the marketing of Beare ......”

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Apr 19,2017
Minithumbup
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Loren
By: 'Lindy'
Apr 19,2017
0 people found
this helpful
From the moment Helmores took over the marketing of Beare Farm the service has been outstanding. Ian did a superb job of producing a really impressive brochure and within a few days we had a huge number of viewings. All the staff that we had ...
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Comment on agent fees
fair
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“We are very impressed by the high level of service ......”

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Apr 18,2017
Minithumbup
By: 'Adrian'
Apr 18,2017
0 people found
this helpful
We are very impressed by the high level of service from Helmores. Rona was our main point of contact and was incredibly professional and helpful throughout the whole house buying process. We can't wait to move in to our new house now.....a big 'thank ...
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“Loren, was the only shining light in a sea of ......”

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Apr 13,2017
Minithumbup
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Loren
By: 'Lee'
Apr 13,2017
0 people found
this helpful
Loren, was the only shining light in a sea of incompetence set by the solicitors, I'm sure without her efforts my move would not have been completed for many more months. Loren was always willing to chase Solicitors to move the project forward and always ...
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Comment on agent fees
Good
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“Very friendly people, always helpful and happy to give advice. ......”

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Apr 12,2017
Minithumbup
By: 'Ellie'
Apr 12,2017
0 people found
this helpful
Very friendly people, always helpful and happy to give advice. Very impressed with Mike as he stayed late in order for my partner to see the house (he was running late from work) and now happily settled in our first home....
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Comment on agent fees
The same as most agents that we looked out (not many...)
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“Re-letting our property at Silverton. Found new tennants for us ......”

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Apr 07,2017
Minithumbup
By: 'Mr'
Apr 07,2017
0 people found
this helpful
Re-letting our property at Silverton. Found new tennants for us in very quick time, kept in touch every step of the way, excellent customer service, would highly recommend....
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“Throughout the Doldrums caused by the build up to the ......”

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Apr 06,2017
Minithumbup
By: 'Lapford'
Apr 06,2017
0 people found
this helpful
Throughout the Doldrums caused by the build up to the Brexit Referendum and then once the market picked up and viewer's feedback was received, Helmores have been flexible, accomodating, friendly and helpful. Whilst we would like to specifically mention Rona & Phil as they were our ...
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Comment on agent fees
Acceptable fee agreed without hassle.
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“Excellent service. From the start with the valuation, photos and ......”

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Apr 03,2017
Minithumbup
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James
By: 'Bridget'
Apr 03,2017
0 people found
this helpful
Excellent service. From the start with the valuation, photos and then the property on the market. All the staff we met or working behind the scenes have done a great job....
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“I have been impressed with the service from Helmores. Rona ......”

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Mar 31,2017
Minithumbup
By: 'PHS'
Mar 31,2017
0 people found
this helpful
I have been impressed with the service from Helmores. Rona in particular is very competent and professional. Any queries were dealt with promptly and efficiently. She is a credit to the organisation....
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Comment on agent fees
Ok - Competitive
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“The service has been very professional and helpful from beginning ......”

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Mar 28,2017
Minithumbup
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James
By: 'Holly'
Mar 28,2017
0 people found
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The service has been very professional and helpful from beginning to end, we are very excited about our new home....
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“Both Rona and Loren were extremely friendly and helpful throughout ......”

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Mar 22,2017
Minithumbup
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Loren
By: 'Beth'
Mar 22,2017
0 people found
this helpful
Both Rona and Loren were extremely friendly and helpful throughout the selling of our home, service was very efficient and i had no concerns. My property sold very quickly which was helped by brilliant advertisement alongside great service....
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“Thank you to James and the team who made the ......”

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Mar 17,2017
Minithumbup
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James
By: 'Anne'
Mar 17,2017
0 people found
this helpful
Thank you to James and the team who made the sale of East View plain sailing for me, I would recommend their services to anyone....
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“We recently rented a property through Helmores and received a ......”

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Mar 16,2017
Minithumbup
By: 'Hannah'
Mar 16,2017
0 people found
this helpful
We recently rented a property through Helmores and received a great service from all of the rentals team. Mike was our main point of contact and was very efficient, always being easy to get hold of on the phone and prompt to reply to emails. ...
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Comment on agent fees
Fair
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“I am highly impressed with my dealings with both these ......”

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Mar 15,2017
Minithumbup
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James
By: 'Sandy'
Mar 15,2017
0 people found
this helpful
I am highly impressed with my dealings with both these people. They did what they said, were efficient, helpful, friendly and we felt went that extra mile. I was also very gratified by the high level of integrity demonstrated when working for their client but ...
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Comment on agent fees
We bought so no fees involved.
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“Great service gill and mike and the rest of the ......”

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Mar 10,2017
Minithumbup
By: 'Andrew'
Mar 10,2017
0 people found
this helpful
Great service gill and mike and the rest of the teams. have recommended people to use helmores great estate agent...
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Comment on agent fees
Joint fees ok
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“First time buyers and Loren has been so helpful. Polite ......”

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Mar 06,2017
Minithumbup
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Loren
By: 'Sophie'
Mar 06,2017
0 people found
this helpful
First time buyers and Loren has been so helpful. Polite and friendly just what we needed. Stress free and a lovely welcome pack when we got to our new home! Thank you...
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“We found Loren most helpful and always returned our calls.......”

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Mar 03,2017
Minithumbup
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Loren
By: 'Hugh'
Mar 03,2017
0 people found
this helpful
We found Loren most helpful and always returned our calls. She is very polite ,cheerful and positive and also very patient ....... a real asset to your company....
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Comment on agent fees
Fair
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“So helpful and friendly and made our move into our ......”

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Feb 22,2017
Minithumbup
By: 'k'
Feb 22,2017
0 people found
this helpful
So helpful and friendly and made our move into our new home very smooth and stress free. Great service all round....
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“Excellent service from Loren and her colleagues. Viewing was easy ......”

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Feb 20,2017
Minithumbup
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Loren
By: 'Robert'
Feb 20,2017
0 people found
this helpful
Excellent service from Loren and her colleagues. Viewing was easy to arrange and multiple visits were no problem. Good support during sales process and we also received recommendations on local companies for conveyancing. In all a very pleasant experience as a buyer, pity they are ...
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Comment on agent fees
No comment, we were buying
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“We had our property on the market with a different ......”

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Feb 20,2017
Minithumbup
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James
By: 'Rob.'
Feb 20,2017
0 people found
this helpful
We had our property on the market with a different agent for 3 months and had 2 non-procedable viewings. Before switching to Helmores. Our house has now sold, and the communication and service has been nothing short of outstanding. We had issues with the property we were ...
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Comment on agent fees
High, but justified.
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“I bought a house with the help from Helmores. Helmores ......”

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Feb 17,2017
Minithumbup
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James
By: 'M'
Feb 17,2017
0 people found
this helpful
I bought a house with the help from Helmores. Helmores were extremely professional and easy to deal with. James chased up some delays that arose and was easy to contact. The viewings were arranged in a suitable time and always flexible and accommodating. But my ...
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“We initially purchased this property from Helmores and after some ......”

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Feb 17,2017
Minithumbup
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Loren
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Ian
By: 'The'
Feb 17,2017
0 people found
this helpful
We initially purchased this property from Helmores and after some failed attempts by other agents, returned to Helmores to sell it. We were delighted that they found a solid buyer within 3 months and subsequently kept in weekly touch with us. Many thanks to both Ian ...
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Comment on agent fees
Good
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“This is the second time we have purchase a property ......”

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Feb 16,2017
Minithumbup
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James
By: 'Claire'
Feb 16,2017
0 people found
this helpful
This is the second time we have purchase a property through Helmores and both have been a pleasant, straightforward experience. Helmores have knowledgable, experienced and approachable staff who respond quickly to messages and emails as well as keeping us as up to date as possible ...
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“Loren has been very supportive and has updated us throughout ......”

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Feb 15,2017
Minithumbup
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Loren
By: 'Mary'
Feb 15,2017
0 people found
this helpful
Loren has been very supportive and has updated us throughout our journey to getting a new home. Highly recommended. Thank you for everything....
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Good
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“Very happy with service and a happy team of people ......”

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Feb 15,2017
Minithumbup
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Loren
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James
By: 'Mark'
Feb 15,2017
0 people found
this helpful
Very happy with service and a happy team of people particularly Loren. I vas very happy with the amount of viewers and efforts made...
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Comment on agent fees
Good
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

In the first instance, speak to us. The staff and partners take all complaints seriously. Should it need to be escalated, our full complaints procedure will be made available on request.
Last updated at 10:18 AM 08/01/2016 by George Clover

Awards won by Helmores

Regional Awards won by Helmores

Individual Branch Awards

Crediton, EX17



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