Helmores
4.9/5, 757 reviews
99% recommended
97% sales valuation accuracy
97% sales fee satisfaction

Property Features

Helmores Estate Agents are a forward thinking, hardworking, national award winning independent firm based in heart of Devon having been in property for over 300 years. The business was started in 1699 and has been handed down from father to son for 3 centuries. Today, we offer a very wide range of property ... show more Helmores Estate Agents are a forward thinking, hardworking, national award winning independent firm based in heart of Devon having been in property for over 300 years. The business was started in 1699 and has been handed down from father to son for 3 centuries. Today, we offer a very wide range of property services from our large High Street offices including property sales and valuations, land & planning services, new homes, and a large rental department. We are the top selling agent in our area, and we have sold more properties in Crediton and surrounds than all the other local estate agents put together! We were voted The Sunday Times Estate Agency of the Year in 2013, 2014 and 2015 for Best Single Office in the South West. In 2014 we also won bronze awards for Best Agent to Work for and Best Innovation.
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Latest Reviews

 View all Reviews 757
1st Apr 2021
reviewed by 'Jan Hole'
“Jonathan at Helmore's helped make a very stressful move bearable !After 13 months from placing our property on the market with ......”
14th Feb 2021
reviewed by 'Melanie'
“We have bought and sold many times over the years but have never dealt with such a friendly honest group ......”
21st Dec 2020
reviewed by 'LJ'
“I had the displeasure of renting via Helmores for 2 years; they were incompetent at best. I was left living in ......”
21st Feb 2020
reviewed by 'Jessica'
“With buying my first home I really didn't know what to expect as I had never done it before. However ......”
13th Feb 2020
reviewed by 'Amy'
“HUGE thanks to the team, especially Jonathan- Nothing was too much for him to do to make my house purchase ......”
29th Nov 2019
reviewed by 'Mr'
“This was by far the most challenging and stressful house sale I have experienced in over 25yrs as a homeowner. ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 97% 97% £28,500 £2,450,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
30 0 86 2 334 2 296 1 6 0
Areas covered
  • EX17
  • Devon
  • EX16
  • EX18
  • EX19
  • EX20
  • EX1
  • EX2
  • EX4
  • EX5
  • EX6
Address

111-112 High Street
Crediton
Devon
EX17 3LF
01363777999

Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 17:00
  • Sunday: 10:00 - 14:00
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA TPOS Sales TPOS DPS The Guild Move With Us
Rankings
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Latest Properties

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“I was given a really good service by Gill at ......”

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Sep 07,2017
Minithumbup
By: 'Linda'
Sep 07,2017
0 people found
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I was given a really good service by Gill at a time which was incredibly stressful for me. Throughout she was helpful and supportive and always made me feel that she had time for me. Thankyou so much for making a stressful time so much ...
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“The whole rental team has been really friendly and helpful. ......”

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Sep 06,2017
Minithumbup
By: 'Gemma'
Sep 06,2017
0 people found
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The whole rental team has been really friendly and helpful. All of my queries have been answered quickly and politely and they continue to provide advice where required....
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“Always polite. Easy to reach throughout the buying process. Very ......”

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Sep 04,2017
Minithumbup
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Loren
By: 'Paul'
Sep 04,2017
0 people found
this helpful
Always polite. Easy to reach throughout the buying process. Very helpful. Proactive. Professional. Advice provided was first rate. We would recommend them highly....
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n/a
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“Very helpful, made the whole process of renting very simple. ......”

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Sep 03,2017
Minithumbup
By: 'Anna'
Sep 03,2017
0 people found
this helpful
Very helpful, made the whole process of renting very simple. Friendly at all times and prompt at returning calls and email queries. Always happy to choose convenient times for ourselves. We were very happy with the service!...
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Comment on agent fees
Good
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“From my first phone call enquiringly about a potential property ......”

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Sep 02,2017
Minithumbup
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James
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Loren
By: 'Sarah'
Sep 02,2017
0 people found
this helpful
From my first phone call enquiringly about a potential property to view, to reaching exchange of contract the service from Helmores has been professional, helpful and informative. I dealt mainly with James, but also Loren, and both have been proactive and supportive in progressing our ...
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N/A
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“I registered with quite a few agents whilst looking to ......”

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Aug 31,2017
Minithumbup
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Loren
By: 'Alana'
Aug 31,2017
0 people found
this helpful
I registered with quite a few agents whilst looking to buy a new property, and experienced all types of customer service, some agents were more proactive than others. I did feel Loren 'had a grip' of our requirements. I was particularly impressed when I called ...
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“I only had the option of mentioning two people but ......”

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Aug 31,2017
Minithumbup
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Loren
By: 'Steve'
Aug 31,2017
0 people found
this helpful
I only had the option of mentioning two people but would like to say thank you to everyone who has been involved in the process of selling our house for us, which has gone quite quickly. We also bought a house through Helmores and we ...
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“Over the years Helmores have given us quite a lot ......”

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Aug 30,2017
Minithumbup
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Claire
By: 'Barbara'
Aug 30,2017
0 people found
this helpful
Over the years Helmores have given us quite a lot of advice on valuations and letting and we have found them very helpful and friendly, as they claim to be. They have just relet a property for us. Everything went smoothly. We like the tenants ...
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Comment on agent fees
Very reasonable
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“Loren was my contact throughout a fairly lengthy sale process. ......”

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Aug 23,2017
Minithumbup
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Loren
By: 'DrumJ'
Aug 23,2017
0 people found
this helpful
Loren was my contact throughout a fairly lengthy sale process. She provided regular updates, without the need for any prompting, and was exceptionally efficient and helpful at all times. She went way beyond what could be expected in terms of liaising with solicitors and chasing ...
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Comment on agent fees
The agent's fees were fair.
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“Found both James and Loren very helpful on our purchase. ......”

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Aug 23,2017
Minithumbup
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Loren
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James
By: 'Linda'
Aug 23,2017
0 people found
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Found both James and Loren very helpful on our purchase. More so as we are moving into the area and have had to deal long distant. Any queries were dealt with immediately and in all honesty kept me updated more efficiently than my own local ...
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Comment on agent fees
Not applicable
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“Our agent Rona was Very attentive and very helpful. We ......”

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Aug 17,2017
Minithumbup
By: 'Kate'
Aug 17,2017
0 people found
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Our agent Rona was Very attentive and very helpful. We had very fast responses in any questions. Overall Helmores is the place where they are not just agents, they will take care of you and guide you through all difficulties. Thank you!!!...
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“Loren has been extremely helpful and proactive during the sell ......”

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Aug 16,2017
Minithumbup
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Loren
By: 'Mickey76'
Aug 16,2017
0 people found
this helpful
Loren has been extremely helpful and proactive during the sell of our house and the purchase of the new property. She kept us informed at all stages, was reassuring and calm even when we were stressed. Communication was excellent! You cannot wish for a more ...
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“Agency was very professional and Gill was very patient and ......”

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Aug 16,2017
Minithumbup
By: 'Ciarán'
Aug 16,2017
0 people found
this helpful
Agency was very professional and Gill was very patient and helpful during the process of viewing, siging-up and moving. The agency is also quick to help when there are concerns. Highly recommended....
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Comment on agent fees
Agent fees were acceptable and it was nice that there was a small discount for couples.
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“Both Rona and Loren were really helpful throughout the process ......”

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Aug 15,2017
Minithumbup
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Loren
By: 'Ash'
Aug 15,2017
0 people found
this helpful
Both Rona and Loren were really helpful throughout the process and definitely made the whole experience a positive one. Above all it was the regular updates and chasing of solicitors etc that made all the difference. I would not hesitate to recommend them and Helmores ...
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“During the house sale Loren was pro-active, kept me informed ......”

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Aug 14,2017
Minithumbup
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Loren
By: 'Smudge'
Aug 14,2017
0 people found
this helpful
During the house sale Loren was pro-active, kept me informed and always went the extra mile to ensure a smooth transaction. I would thoroughly recommend her and Helmores....
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Comment on agent fees
standard
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“Gill has been incredibly supportive, patient and flexible with my ......”

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Aug 12,2017
Minithumbup
By: 'NewKirtonGirl'
Aug 12,2017
0 people found
this helpful
Gill has been incredibly supportive, patient and flexible with my needs during a tricky time. Nothing has been too much trouble, and always being greeted with a smile has really helped. The tenancy pack from Helmores is great too, it covers everything and removed all ...
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“We purchased a property from Helmores. In the early stages, ......”

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Aug 10,2017
Minithumbup
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James
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Sue
By: 'Pauline'
Aug 10,2017
0 people found
this helpful
We purchased a property from Helmores. In the early stages, they were very helpful in providing information about properties which might be suitable for us. The information on the website and in the brochures was clear and well presented on the whole, and they provided ...
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Comment on agent fees
Not applicable since we were not selling a property
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“James was extremely helpful throughout the process and patient with ......”

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Aug 09,2017
Minithumbup
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James
By: 'Owen'
Aug 09,2017
0 people found
this helpful
James was extremely helpful throughout the process and patient with our many requests and questions. It was reassuring to be able to deal with someone who was experienced, and remained calm when dealing with unexpected complications. I have no hesitation in recommending James, and Helmores, ...
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N/A
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“Loren has been extremely helpful and a huge support. Our ......”

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Aug 09,2017
Minithumbup
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Loren
By: 'Gem&Damien'
Aug 09,2017
0 people found
this helpful
Loren has been extremely helpful and a huge support. Our own estate agent let us down a number of times during the process but Loren went above and beyond to help us at every stage. We wouldn't hesitate in recommending helmores to anyone and truly ...
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“Excellent service received from Loren. She kept me fully informed ......”

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Aug 07,2017
Minithumbup
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Loren
By: 'Leonie'
Aug 07,2017
0 people found
this helpful
Excellent service received from Loren. She kept me fully informed at all times and worked with all parties to get the sale through. She was a pleasure to deal with. Thanks so much!...
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“We have been very impressed with the team in general ......”

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Aug 07,2017
Minithumbup
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Rob
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Loren
By: 'Carol'
Aug 07,2017
0 people found
this helpful
We have been very impressed with the team in general while dealing with our sale. Every care was taken with photographs, video tour and promotion of our home. Communication has been key in our sale and they didn't let us down. Messages always got passed ...
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Comment on agent fees
As expected, but certainly worthy of it.
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“Just brought a house in Sandford, Becky 1st point of ......”

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Aug 07,2017
Minithumbup
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Loren
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Becky
By: 'Michelle'
Aug 07,2017
0 people found
this helpful
Just brought a house in Sandford, Becky 1st point of contact very helpful and both Becky and Loren very responsive with our emails and requests for information Thank you...
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“Gill was both patient and very professional throughout the moving ......”

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Aug 06,2017
Minithumbup
By: 'Toby'
Aug 06,2017
0 people found
this helpful
Gill was both patient and very professional throughout the moving process, I was not able to provide a definite moving date for some time, but this did not impact upon her professionalism. Gill's communication and efficiency had been first class, she has been very friendly ...
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Comment on agent fees
Fees were below average.
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“Thanks so much to James and Loren for all you ......”

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Aug 05,2017
Minithumbup
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James
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Loren
By: 'James'
Aug 05,2017
0 people found
this helpful
Thanks so much to James and Loren for all you amazing help and assistance in selling our house and securing the purchase on another. Would highly recommend to anyone. Thanks again....
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Comment on agent fees
Good
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“What a wonderful service you give! Thank you to Loren ......”

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Aug 04,2017
Minithumbup
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Loren
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James
By: 'Jo'
Aug 04,2017
0 people found
this helpful
What a wonderful service you give! Thank you to Loren and James for being so friendly, helpful and keeping us up to date with the progress of the sale, very much appreciated....
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“The sale went through smoothly with great communication from Loren ......”

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Jul 31,2017
Minithumbup
Staff profile picture
Loren
By: 'Annie'
Jul 31,2017
0 people found
this helpful
The sale went through smoothly with great communication from Loren and Rona at each stage and any queries quickly dealt with....
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Comment on agent fees
George negotiated a good deal.
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“Very pleased with the service - we were kept well ......”

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Jul 31,2017
Minithumbup
By: 'Mr'
Jul 31,2017
0 people found
this helpful
Very pleased with the service - we were kept well informed during the process. Knowledgeable, professional, yet very approachable. Thank you...
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“Very friendly and helpful service. Many thanks for all your ......”

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Jul 27,2017
Minithumbup
By: 'Simon'
Jul 27,2017
0 people found
this helpful
Very friendly and helpful service. Many thanks for all your help with our purchase. Would definitely recommend this agency to others....
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n/a
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“Couldn't ask for better. brilliant service and gill was always ......”

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Jul 20,2017
Minithumbup
By: 'Abbygreenwood'
Jul 20,2017
0 people found
this helpful
Couldn't ask for better. brilliant service and gill was always very helpful, thank you for making the move easier...
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Comment on agent fees
Good
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“They made the whole selling experience a lot less stressful ......”

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Jul 20,2017
Minithumbup
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Loren
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James
By: 'Helen'
Jul 20,2017
0 people found
this helpful
They made the whole selling experience a lot less stressful than it could have been. Highly efficient, very friendly, and just generally a lovely bunch of people. They sent emails to nearly 100 potential buyers immediately, we had 6 viewings on the first day, and two offers ...
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Comment on agent fees
Don't know if the fees are higher than elsewhere, but we were given some kind of discount, and anyway, if the fees were higher, it was worth it to sell the house so quickly.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

In the first instance, speak to us. The staff and partners take all complaints seriously. Should it need to be escalated, our full complaints procedure will be made available on request.
Last updated at 10:18 AM 08/01/2016 by George Clover

Awards won by Helmores

Regional Awards won by Helmores

Individual Branch Awards

Crediton, EX17



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