93% sales valuation accuracy
98% sales fee satisfaction
95% lettings valuation accuracy
96% lettings fee satisfaction
Estate agents in Camden, Islington, and Highbury, Hotblack Desiato specialises in handling the sale of residential property and is committed to providing a high quality personal service combined with knowledge and expertise.
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Estate agents in Camden, Islington, and Highbury, Hotblack Desiato specialises in handling the sale of residential property and is committed to providing a high quality personal service combined with knowledge and expertise.
Latest Reviews
View all Reviews 693
11th Feb 2022
reviewed by 'Maryann Eason'
17th Dec 2021
reviewed by 'Fergie'
20th Aug 2021
reviewed by 'Jack'
20th Aug 2021
reviewed by 'Claire'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 93% | 98% | £123,000 | £9,995,000 |
| Lettings | 95% | 96% | £330 | £5,300 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 167 | 4 | 376 | 15 | 61 | 2 | 47 | 0 | 20 | 1 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Mar 17,2019
Mar 17,2019
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I asked Hotblack Desiato to let my 1-bedroomed flat in NW9. They took photos and marketed it quickly. They found me a suitable tenant,achieved the rental they quoted me, obtained references and ensured all was dealt with in an efficient manner. I would happily ...
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Comment on agent fees
I was quoted a very competitive fee for letting my property.
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Mar 04,2019
Mar 04,2019
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George was very swift and professional with his emails and on any information i required. He organised a viewing on the day of my interest on the flat .
I'm very happy to say I would highly recommend Hotblack Desiato as a very professional
no-nonsense business.
...
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Comment on agent fees
Very affordable rates .
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Feb 26,2019
Feb 26,2019
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Brian was so courteous and positive when he came to view our property to be sold we immediately felt comfortable with him in our home and, then, in a very dire property market he managed to match us up with a wonderful buyer. Brian was ...
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Comment on agent fees
market competitive
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Feb 27, 2019
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Thank you so much for your kind words it is very much appreciated. I am glad that you were happy with our service. Kind Regards, Brian ...
Feb 20,2019
Feb 20,2019
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I called Brian about another property explaining what we were looking for. He not only showed us the property I had called about but he said he had a property he thought would interest me. Even though it was no longer being actively marketed Brian ...
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Comment on agent fees
The fees were reasonable especially in light of what was achieved.
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Feb 20, 2019
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Thank you so much for your review and I am so happy you love your new home! Best wishes, Brian ...
Feb 07,2019
Feb 07,2019
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I have been a tenant with Hotblackdesiato for 8 months now and have found the experience to be quite smooth and pain-free. When our laundry machine leaked during the first week of our tenancy, help was called immediately and the situation was remedied in a timely ...
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Feb 07,2019
Feb 07,2019
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Jess was an absolute legend in leasing the apartment. She was so easy to communicate with, was flexible, understanding and was clear with everything. Hugely helpful and responsive too....
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Feb 07,2019
Feb 07,2019
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I have been using Hotblack Desiato for over 15 years to rent out three flats in London. They have always found me a good tenant and mostly in a short space of time. The communication is very good Stephen is fantastic and I would have no ...
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Comment on agent fees
I find the agents fees very competitive.
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Feb 07,2019
Feb 07,2019
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Excellent service for marketing and finding tenants, and the responsiveness of the agents to tenant and landlord queries alike is very good....
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Comment on agent fees
No comment.
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Feb 07,2019
Feb 07,2019
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Recently re-let my flat. The Hotblack team were really proactive and persistent advising on right rental level which eventually led to finding new tenants in a subdued market....
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Comment on agent fees
Having been a Hotblack customer for a long time, I have been afforded preferential rates which serves as a good retention factor.
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Feb 07,2019
Feb 07,2019
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Jessica and Stephen have both helped throughout the letting process and made it stress and hassle free for us. 10/10 for service and delivery....
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Comment on agent fees
The agency fees are fair and honest. No hidden costs.
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Feb 07,2019
Feb 07,2019
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Very good service , had house let and tenants moved in with in 2 weeks. Could also had sold it as they got a offer at the asking price....
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Comment on agent fees
good
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Feb 07,2019
Feb 07,2019
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Professional as ever - very fast to find tenant.
Some gaps in communication the only thing to highlight (over Christmas)
Would 100% recommend...
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Feb 06,2019
Feb 06,2019
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Found new tenants quickly for the flat and made all the necessary arrangements for the Landlord Gas Safety certificate plus took delivery of the table top freezer and delivered it to the flat going the extra mile for us! Great service....
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Comment on agent fees
Fair price
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Jan 22,2019
Jan 22,2019
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As a long time non-resident I was expertly advised and guided through the negotiations in what, I soon became aware, was a much changed world of UK property sales. Stuart worked closely with the property's letting agents facilitating viewings and managing minor works at the ...
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Comment on agent fees
Very reasonable fees considering the state of the market and thus work required by the agent.
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Jan 22, 2019
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Thank you RP for your review and recommendation, which is greatly appreciated. ...
Jan 17,2019
Jan 17,2019
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George has found us a number of lodgers, all of whom have been ideal. He is not only a good salesman, but good at vetting characters! Thank you....
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Jan 01,2019
Jan 01,2019
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I have a lease with Hotblack Desiatio that is due to commence in mid January. My experience with Hotblack Desiato to date has been attending property viewings and liaising to settle a tenancy agreement. During this time I have found Jessica and Stephen to be ...
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Dec 20,2018
Dec 20,2018
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I have let my property with Hotblack Desiato in excess of seven years.
The professionalism and thoroughness of the staff and agency shine through. An excellent service . Special praise is reserved for George and Josh who are always attentive and courteous.
More of the same ...
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Dec 20,2018
Dec 20,2018
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I am very happy with the service received. Both Stephan and Jessica were helpful and available at all times, willing to fulfill all our requests....
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Dec 19,2018
Dec 19,2018
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The process of re-leasing my flat was seamless professional and at a rental level beyond my expectation. I have used Hotblack for 15 years now and never been let down....
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Comment on agent fees
Fair
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Dec 10,2018
Dec 10,2018
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Capable manager we are glad he managing our properties. Always helpful when we visited the properties on Saturday. He has got good communication skills....
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Comment on agent fees
Reduce your managing fees if you are managing more than one properties. Take managing fees monthly instead of in one go yearly.
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Dec 06,2018
Dec 06,2018
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My partner and I were in France and Hotblack made it easy to go through the paperwork remotely, which we greatly appreciated.
Jessica and Stephen are pleasant and professional, and replied quickly to any enquiries we had.
We would gladly recommend them!...
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Dec 05,2018
Dec 05,2018
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The agents were really friendly and happy to help.
They were really responsive, also on Saturdays, and were really good in negotiating with the landlord....
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Dec 05,2018
Dec 05,2018
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We are delighted to recommend Hotblacks. Throughout the process of selling our flat, Alasdair, Mark and Hiten were absolutely fantastic. They were professional, friendly, responsive and helpful at all times- and very straightforward. They all went out of their way to help us navigate through ...
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Comment on agent fees
Very reasonable especially for the quality of service we received
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Dec 05, 2018
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Thanks Sarah! I'm delighted you've been able to move by Christmas and we are very touched by your kind words. Very best wishes for the festive season and beyond ...
Dec 04,2018
Dec 04,2018
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We have been working with Stephen and Jessica for a year and very impressed with the level of
Attention
Professionalism
Customer Care
Communication..
Always at the highest level and they have gained our trust which is not often a simple thing in the industry...
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Comment on agent fees
No problem
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Dec 04,2018
Dec 04,2018
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great service. Always available and helpful for whatever concern we might have had during the process. I strongly recommend this branch...
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Comment on agent fees
good
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Dec 03,2018
Dec 03,2018
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We received a fast and efficient service during a recent negotiation of a rental property in Clerkenwell - I would recommend this branch of Hotblack....
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Dec 03,2018
Dec 03,2018
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Stephen and Jessica have been very helpful and guided us clearly through the different stages of the process. Everything was made very clear, they are friendly as well and this made the letting process very pleasant and quick. Nothing negative, corny, everything was smooth and ...
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Comment on agent fees
Good
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Dec 03,2018
Dec 03,2018
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Really grateful for George and his colleagues' help and support in finding a new home. Phoned on a Monday, had a late viewing on Tuesday evening, followed up and agreed terms by Wednesday, all paperwork was signed off by Friday. George was friendly and accommodating ...
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Nov 30,2018
Nov 30,2018
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We just completed a house purchase through Hotblack Desiato. The agent, Stuart, showed us round the house twice. We were then abroad for the rest of the purchase, but had a couple of surveys done and also some prospective tenants look round, while the current ...
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Nov 30,2018
Nov 30,2018
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Mari is a very professional agent. She helped us with resolving all the issues we had in our first move. She's diligent in arranging and following up with all the fix requests I had....
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Tenant Fees
Overall Fees
£0 (inc. VAT), Pay UpfrontFees & Payments (as permitted under the Tenant Fees Act 2019)
Holding Deposit - One week’s rent
Security Deposit - 5 weeks rent to £50,000pa or 6 weeks if higher
Change of Tenant/sharer - £50 inc VAT or reasonable costs if higher
Failure to return keys plus cost of changing locks - Full replacement costs
Early Termination - Re-marketing costs (See below)
Variation of Contract - £50 inc VAT (see below)
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Please visit our website www.hotblack.co.uk or call our office on 020 7226 0160 for our complaints procedure
Last updated at 9:41 AM 01/09/2017 by Stuart Shiers
Best Estate Agent in NW1 
Best Letting Agent in North London 
