Hotblack Desiato
4.8/5, 693 reviews
97% recommended
93% sales valuation accuracy
98% sales fee satisfaction
95% lettings valuation accuracy
96% lettings fee satisfaction

Property Features

Estate agents in Camden, Islington, and Highbury, Hotblack Desiato specialises in handling the sale of residential property and is committed to providing a high quality personal service combined with knowledge and expertise. show more Estate agents in Camden, Islington, and Highbury, Hotblack Desiato specialises in handling the sale of residential property and is committed to providing a high quality personal service combined with knowledge and expertise.
Hotblack Desiato - Click to Visit Our Website

Latest Reviews

 View all Reviews 693
11th Feb 2022
reviewed by 'Maryann Eason'
“Stuart Shiers exemplifies professionalism. He never failed to be attentive to my questions and concerns regarding the sale of an ......”
12th Jan 2022
reviewed by 'Conor'
“The sales process was longer and more complicated than originally anticipated but the Hotblack Desiato team helped to navigate the ......”
17th Dec 2021
reviewed by 'Fergie'
“I live in the north of England and wanted to sell my flat in Islington with the minimum of travel ......”
4th Sep 2021
reviewed by 'Mark'
“We instructed Hotblack Desiato as we were impressed with Mark Azzopardi. He was very knowledgeable and experienced compared to the ......”
20th Aug 2021
reviewed by 'Jack'
“Woeful. Never got back to me despite 4 emails and numerous calls. Why oh why would one let with them...”
20th Aug 2021
reviewed by 'Claire'
“My joint sales process following divorce was complicated and drawn out, due to factors outside the agents control, and I ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 93% 98% £123,000 £9,995,000
Lettings 95% 96% £330 £5,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
167 4 376 15 61 2 47 0 20 1
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 10:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA NALS TPOS Sales TPOS Lettings TPOS TDS
Rankings
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Hotblack Desiato Branches (view all 3)
Camden Town, NW1
Highbury, N5
Islington, N1

“Exceptional Letting Agency...”

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Nov 30,2018
Minithumbup
By: 'Emma'
Nov 30,2018
0 people found
this helpful
We would recommend Hotblack Desiato to anyone looking to rent. Our lettings agent (George) was extremely well organised and knowledgable. He was efficient and well organised. He was able to get us moved into a property we wanted within 4 days of the viewing. There are ...
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Very fair and slightly below average. Value for money.
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“sale...”

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Nov 22,2018
Minithumbup
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Stuart
By: 'JM'
Nov 22,2018
0 people found
this helpful
Recommended by friends as well established local firm familiar with local property market conditions. Good service: polite, prompt, considerate, and reliable about arranging viewings and providing feedback and realistic advice. Efficient publicising of sale particulars and photographs....
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Comment on agent fees
A reduction of the % commission was offered at the outset and was accepted
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“Well looked after...”

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Nov 22,2018
Minithumbup
By: 'Jen'
Nov 22,2018
0 people found
this helpful
Mari became the property manager for our rented flat a couple of months ago and she's been absolutely fantastic. She's always prompt to reply to our emails and quick to get things fixed for us. We feel really well looked after....
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“Stress free flat hunt in Camden...”

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Nov 16,2018
Minithumbup
By: 'Venni'
Nov 16,2018
0 people found
this helpful
I should start off by saying I rarely write reviews, but this time I really felt like I had to. Ripon has been extremely helpful throughout the whole process of finding a flat in Camden to finally settling in. After having heard horror stories about ...
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“first timers...”

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Nov 16,2018
Minithumbup
By: 'ralph'
Nov 16,2018
0 people found
this helpful
HotBlack have done a great job of getting on top of our circumstances while we have been in the progress of emigrating and setting our flat up for a tenancy. It hasn't been straight-forward for a number of reasons, but they've worked closely with us, ...
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Comment on agent fees
Better than other high street vendors that we've asked.
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“Great agent!...”

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Nov 13,2018
Minithumbup
By: 'gabriel'
Nov 13,2018
0 people found
this helpful
I have been using Hotblack for more than a decade to manage a property for me as I live far away overseas. They have always provided good service for me. The managing agents in charge of my property change fairly regularly but Mari has been ...
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Comment on agent fees
Fees are competitive
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“Great service!...”

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Nov 13,2018
Minithumbup
By: 'Happy'
Nov 13,2018
0 people found
this helpful
Tom was very professional, prompt with communication and represented us well in our search for a rental property. We were shown a property that had not yet been listed and turned out to be perfect for us. Would recommend working with Tom!...
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Comment on agent fees
Fees comparable with other agents in London. Reference checking was a smooth process so worth the fee.
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“Helpful and Great to Deal With...”

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Nov 11,2018
Minithumbup
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Jessica
By: 'Steph'
Nov 11,2018
0 people found
this helpful
Both Jessica and Stephen were great to deal with and very helpful. They were quick to answer any questions and made sure the process went as smoothly as possible. I would definitely recommend working with them again....
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“Good service easy to communicate and fast....”

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Nov 10,2018
Minithumbup
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Jessica
By: 'Andres'
Nov 10,2018
0 people found
this helpful
We received a great service by Stephen and Jessica. Both were very communicative and helpful during all the process. They reply our questions and requests fast....
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“Great swift service....”

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Nov 09,2018
Minithumbup
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Jessica
By: 'Islington'
Nov 09,2018
0 people found
this helpful
Good advice and great swift service they found my tenants quickly. I would recommend Hotblack Desiato in Islington . Thanks You....
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Comment on agent fees
Good
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“Efficient and helpful...”

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Nov 09,2018
Minithumbup
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Jessica
By: 'Amy'
Nov 09,2018
0 people found
this helpful
After finding a flat we were able to move very quickly due to the efficient handling by Jessica and Stephen. I viewed it the day after contacting them and we moved in less than two weeks later. As promised, the flat was freshly painted with ...
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“Thank you Mari...”

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Nov 08,2018
Minithumbup
By: 'Philippine'
Nov 08,2018
0 people found
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Thanks to Mari for her great help and understanding of our situation. So nice to be able to trust our agency when facing an issue....
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“Immediate help...”

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Nov 08,2018
Minithumbup
By: 'Zaky'
Nov 08,2018
0 people found
this helpful
Mari has been very helpful with issues in property maintenance. When I email her asking for help, she responds immediately and organizes the repair as soon as possible, usually even the same day. I really appreciate her help and responsiveness....
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“Islington Lettings do it again...”

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Nov 08,2018
Minithumbup
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Jessica
By: 'Lloyd'
Nov 08,2018
0 people found
this helpful
The team at Islington lettings managed to get another great rent and prompt letting of this flat after working with us on two flats to improve their layout and make them more desirable to tenants....
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Comment on agent fees
Good value
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“Professional and efficient, kind and helpful...”

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Nov 08,2018
Minithumbup
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Stuart
By: 'Quan'
Nov 08,2018
0 people found
this helpful
I am very pleased to have Stuart as my selling agent. He was one of the kindest and most professional agent I have ever met. As a semi-profi property investor I totally recommend him to all fellow owners....
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“Excellent Agents...”

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Nov 08,2018
Minithumbup
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Jessica
By: 'Jennifer'
Nov 08,2018
0 people found
this helpful
Stephen and Jessica have been very helpful, professional and efficient with letting my property. They provided excellent communication and handle all aspects of the let with no complications. I have nothing but high praise for their professionalism and competency. I would have no hesitation to ...
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Comment on agent fees
Very reasonable, no hidden charges or costs for unnecessary items.
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“Excellent Communication...”

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Nov 07,2018
Minithumbup
By: 'Lauren'
Nov 07,2018
0 people found
this helpful
Mari is a real dream to deal with, very communicative and always polite in her responses. Deals with any issues quickly and efficiently....
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“Ms...”

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Nov 07,2018
Minithumbup
By: 'Laura'
Nov 07,2018
0 people found
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very professional team who has dealt with all the proceed of contracting very efficient, clear and quick. I recommend you the services...
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Comment on agent fees
Good
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“An expert service...”

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Nov 07,2018
Minithumbup
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Stuart
By: 'Tim'
Nov 07,2018
0 people found
this helpful
I've used Hotblack Desiato, Islington, in all 4 of my property transactions over 34 years and they have never been less than excellent. For our recent sale we chose Stuart of Hotblacks from 3 agents we met and were very pleased we had: he's very experienced, most helpful ...
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Comment on agent fees
Worth the money.
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By: Stuart Shiers
Nov 08, 2018
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Hi Tim Many thanks for your review. It is much appreciated. We really enjoyed working with you and wish you the best of luck in your new adventure! ...

“Brilliant agents...”

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Nov 06,2018
Minithumbup
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Stuart
By: 'Joe'
Nov 06,2018
0 people found
this helpful
We sold our flat through Hotblack Desiato and they were superb from start to finish. Stuart was always available to chat, explained things clearly to us (it was the first time we had sold a property) and put our minds at ease. There were some ...
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Comment on agent fees
the fees were very reasonable.
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By: Stuart Shiers
Nov 06, 2018
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Joe and Jen, Thanks so much for your kind words. We always aim to go that extra mile and I am delighted that our efforts paid off. Best of luck for the future. ...

“Very good agents...”

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Nov 03,2018
Minithumbup
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Jessica
By: 'Adam'
Nov 03,2018
0 people found
this helpful
I have been using Hotblack Desiato for a property in Islington since early 2012, and have had consistently good experiences with them. They have always found good tenants and secured good rent, been forthcoming with any issues, and have always been very helpful in resolving any ...
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Comment on agent fees
Agent's fees for full-service letting are entirely reasonable.
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“First Tenancy...”

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Nov 03,2018
Minithumbup
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Jessica
By: 'Yashar'
Nov 03,2018
0 people found
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Jessica was always attentive, both to my calls and emails. She arranged everything fast, such as contract, inventory arrangement, etc....
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“professional...”

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Oct 31,2018
Minithumbup
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Jessica
By: 'Sara'
Oct 31,2018
0 people found
this helpful
all staff at HBD have very nice telephone manners and are pleasant to talk to. We dealt in the past with the Highbury branch and due to the positive experience we had, we decided to use their services again. They are very professional....
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Comment on agent fees
as above
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“Management Review...”

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Oct 31,2018
Minithumbup
By: 'R'
Oct 31,2018
0 people found
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Mari has been very helpful in unpicking the details of some unexpected bills which I had not approved. She has diligently worked through the emails of a previous employee to provide me with the background to work undertaken....
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Comment on agent fees
I find this agent's fees to be reasonable for the service and surrounding marketplace.
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“Excellent professional service...”

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Oct 30,2018
Minithumbup
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Jessica
By: 'mr'
Oct 30,2018
0 people found
this helpful
I was assisted in my rental property search by Mr. Sanders and Ms. Pinnick and would highly recommend them. They both kept me Informed at all times regarding the entire process, and assisted me in a highly qualified manner whenever their help was needed, all ...
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“Professional yet personable service!...”

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Oct 30,2018
Minithumbup
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Jessica
By: 'Hughes'
Oct 30,2018
0 people found
this helpful
We cannot recommend Hotblack Desiato more! Stephen and Jess, in particular, worked their magic and within a week of asking HD to be our agents the flat was rented out, fantastic service!! The personal service we received was very much appreciated not to mention the ...
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Comment on agent fees
Refreshingly good value to fully manage the flat compared to other London agents!!
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“Prompt and market savvy service...”

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Oct 30,2018
Minithumbup
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Jessica
By: 'Prime'
Oct 30,2018
0 people found
this helpful
Property let at increased rent within 24 hours. Excellent rent obtained and competition among bidders handled very professionally. Very positive outcome and very pleased with service....
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Comment on agent fees
A balanced approach adopted to fees and I have used HD over many years. I have found them to be commercial.
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“Renting a Property...”

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Oct 29,2018
Minithumbup
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Jessica
By: 'Mark'
Oct 29,2018
0 people found
this helpful
I am delighted to be able to recommend Hotblack Desiato. They have been highly responsive - we managed to secure our rental property within hours (literally) of viewing it. They have also been more than accommodating - arranging multiple viewings for us whenever asked. They ...
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Comment on agent fees
N/A
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“Mari review...”

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Oct 27,2018
Minithumbup
By: 'Aleksander'
Oct 27,2018
0 people found
this helpful
I worked with Mari during my checkout (I moved out of the UK) and it was a please to work with her. Quick, accurate responses and I got all of my security deposit back (minus the check-out inspection fee of course). Highly recommended....
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“Dream Agent...”

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Oct 25,2018
Minithumbup
By: 'A.'
Oct 25,2018
0 people found
this helpful
As someone who rents, when something needs attention in your home it's a nightmare, going between landlord and property management can be tedious but not with Mari. If I have any issues, questions or urgent repairs she is on hand and get's them sorted quickly ...
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Tenant Fees

Overall Fees
£0 (inc. VAT), Pay Upfront

Fees & Payments (as permitted under the Tenant Fees Act 2019)
Holding Deposit - One week’s rent
Security Deposit - 5 weeks rent to £50,000pa or 6 weeks if higher
Change of Tenant/sharer - £50 inc VAT or reasonable costs if higher
Failure to return keys plus cost of changing locks - Full replacement costs
Early Termination - Re-marketing costs (See below)
Variation of Contract - £50 inc VAT (see below)

Last updated on 31/05/2019, 4:23 PM by Jessica Pinnick - Lettings Manager

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Please visit our website www.hotblack.co.uk or call our office on 020 7226 0160 for our complaints procedure
Last updated at 9:41 AM 01/09/2017 by Stuart Shiers

Awards won by Hotblack Desiato

Regional Awards won by Hotblack Desiato

Individual Branch Awards

London, NW1

London, N5

London, N1



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