Hotblack Desiato
4.8/5, 693 reviews
97% recommended
93% sales valuation accuracy
98% sales fee satisfaction
95% lettings valuation accuracy
96% lettings fee satisfaction

Property Features

Estate agents in Camden, Islington, and Highbury, Hotblack Desiato specialises in handling the sale of residential property and is committed to providing a high quality personal service combined with knowledge and expertise. show more Estate agents in Camden, Islington, and Highbury, Hotblack Desiato specialises in handling the sale of residential property and is committed to providing a high quality personal service combined with knowledge and expertise.
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Latest Reviews

 View all Reviews 693
11th Feb 2022
reviewed by 'Maryann Eason'
“Stuart Shiers exemplifies professionalism. He never failed to be attentive to my questions and concerns regarding the sale of an ......”
12th Jan 2022
reviewed by 'Conor'
“The sales process was longer and more complicated than originally anticipated but the Hotblack Desiato team helped to navigate the ......”
17th Dec 2021
reviewed by 'Fergie'
“I live in the north of England and wanted to sell my flat in Islington with the minimum of travel ......”
4th Sep 2021
reviewed by 'Mark'
“We instructed Hotblack Desiato as we were impressed with Mark Azzopardi. He was very knowledgeable and experienced compared to the ......”
20th Aug 2021
reviewed by 'Jack'
“Woeful. Never got back to me despite 4 emails and numerous calls. Why oh why would one let with them...”
20th Aug 2021
reviewed by 'Claire'
“My joint sales process following divorce was complicated and drawn out, due to factors outside the agents control, and I ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 93% 98% £123,000 £9,995,000
Lettings 95% 96% £330 £5,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
167 4 376 15 61 2 47 0 20 1
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 10:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA NALS TPOS Sales TPOS Lettings TPOS TDS
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Hotblack Desiato Branches (view all 3)
Camden Town, NW1
Highbury, N5
Islington, N1

“George @ Hotblack N5...”

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Oct 17,2018
Minithumbup
By: 'David'
Oct 17,2018
0 people found
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I dealt with a number of local agents while looking for a property in a specific timeframe. George at Hotblack N5 was head-and-shoulders above the others who were, at best, okay. George was personable, professional, efficient and resourceful. He was able to field all queries ...
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“Mari review...”

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Oct 16,2018
Minithumbup
By: 'Daire'
Oct 16,2018
0 people found
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Mari has been fantastic since she became the agent for our flat. Every time we have an issue she sorts it straight away and is always a pleasure to deal with....
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n/a
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“Fantastic Experience...”

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Oct 14,2018
Minithumbup
By: 'RMUSA'
Oct 14,2018
0 people found
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Mari has an incredible sense of urgency which underpins her solution-orientated approach. We ran into a couple of issues, which were rectified promptly and due to Mari outstanding personable skills, we were left feeling positive and well taken care of. It is rare that professionals ...
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“All going well...”

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Oct 13,2018
Minithumbup
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Josh
By: 'New'
Oct 13,2018
0 people found
this helpful
We're first-time landlords, so we appointed Hotblack as letting and managing agents. All has gone well, and we have found them to be professional and helpful. Josh and George dealt with all the viewings, and found tradesmen to do work at short notice to get ...
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“Excellent...”

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Oct 12,2018
Minithumbup
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Alasdair
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Hiten
By: 'Chris'
Oct 12,2018
0 people found
this helpful
Alasdair and Hiten were responsive, polite, and very helpful. They went considerably beyond what was required by their remit, and were a pleasure to deal with....
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N/A
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“Good as always...”

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Oct 09,2018
Minithumbup
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Jessica
By: 'Tony'
Oct 09,2018
0 people found
this helpful
Jess let the flat very quickly, achieved a good price and completed the paperwork in no time at all. Good communications at all times, helpful and pleasant to deal with....
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Comment on agent fees
Fair
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“Great renting experience...”

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Oct 09,2018
Minithumbup
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Jessica
By: 'Flavian'
Oct 09,2018
0 people found
this helpful
Jessica proved to be a great agent in helping us find a new property to rent in Dalston. The process of renting run smoothly. We are very pleased with the new place and we'd recommend the agency....
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“Helpful, Patient, and Fair!...”

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Oct 07,2018
Minithumbup
By: 'Nineyes'
Oct 07,2018
0 people found
this helpful
At the termination of a 18 month lease, Mari helped me with the closing arrangements for the unit. There were a couple of issues that arose: (1) I had accidentally removed documents from the unit that should have remained there; (2) there was a misunderstanding on my end ...
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Comment on agent fees
My security deposit was refunded promptly, less some fair adjustments for small cleaning. I was satisfied with this outcome.
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“excellent service...”

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Oct 05,2018
Minithumbup
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Hiten
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Alasdair
By: 'satisfied'
Oct 05,2018
0 people found
this helpful
Hiten and Alasdair were very helpful and efficient, not only in guiding me through the sale process, but also in communicating with the purchasers on my behalf. they were very respectful of my tenants for viewing appointments, and produced several offers in a short space ...
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Comment on agent fees
the fees were in one with other firms i checked - all seem quite high!
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“Lettings Management...”

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Oct 03,2018
Minithumbup
By: 'Matt'
Oct 03,2018
0 people found
this helpful
Mari is new to managing my property but I've been extremely pleased by her efficiency and responsiveness in dealing with some recent issues concerning a leak in the flat above. I wouldn't hesitate to recommend her....
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“management...”

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Sep 29,2018
Minithumbup
By: 'D.'
Sep 29,2018
0 people found
this helpful
I have communicated with Stephen Saunders for over nine years at Hotblack Desiato and can applaud his management skills. I can rely on him to respond well and timely to any problems which may arise....
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Comment on agent fees
good
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“Focused and successful...”

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Sep 29,2018
Minithumbup
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Jessica
By: 'Gustavo'
Sep 29,2018
0 people found
this helpful
We had a short time frame to find a home to our daughter, starting classes within a week. Demands were so very quickly transformed into concrete options, so that our choice took less than an afternoon . Then comes the paper work and logistics, in which ...
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Comment on agent fees
Fees were at market levels, nothing more, transparent and fair.
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“Hotblack Desiato...”

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Sep 27,2018
Minithumbup
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Jessica
By: 'Ferrari'
Sep 27,2018
0 people found
this helpful
We were scouting for a decent, furnished accommodation for our son next to his Uni whilst based out of UK (Qatar). After having drawn a blank with many agents over past few months we came across Hotblack and touched base with Stephan Sanders, Manager Lettings. ...
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Comment on agent fees
I wasn't charged anything except Referencing fee with Vat because it was managed property that we were sourcing. I trust these guys will only take their due and not much more.
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“Great experience...”

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Sep 27,2018
Minithumbup
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Jessica
By: 'Landlord'
Sep 27,2018
0 people found
this helpful
Having used Hotblack Desiato to rent our flat for a number of years, we've just had another great experience finding new tenants. It was an easy and seamless process which we greatly appreciated. Thank you Hotblack Desiato team!...
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Comment on agent fees
Great rate for agents fees.
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“Lloyd St...”

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Sep 27,2018
Minithumbup
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Jessica
By: 'Lloyd'
Sep 27,2018
0 people found
this helpful
Hotblacks once again find a superb tenant in double quick time at a great rent for our property in Clerkenwell...
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Comment on agent fees
Agents fees very competitive
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“I had a wonderful experience working with this company! I am from America and they were invaluable, timely, and incredibly helpful!...”

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Sep 27,2018
Minithumbup
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Jessica
By: 'Kelley'
Sep 27,2018
0 people found
this helpful
I am a student from America and this company was incredibly helpful and knowledgeable in helping me reserve an apartment. Jessica was extremely timely and friendly and all while not only communicating with me in America but also my father in Australia. They sent me ...
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Comment on agent fees
The agent fees were appropriate for the services rendered.
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“The best agents in London so far...”

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Sep 27,2018
Minithumbup
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Jessica
By: 'Magdalena'
Sep 27,2018
0 people found
this helpful
I am very pleased with the agents' professionalism. Everything was smooth with no complications. Daniel Fairbairn was able to show us properties with a really short notice from our side and find a beautiful home. Agents answered all of our queries and were committed to ...
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Comment on agent fees
The agent's fees are very reasonable compared to other lettings agents. The company does not charge for unnecessary costs and has no hidden fees.
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“Responsive and Reliable...”

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Sep 27,2018
Minithumbup
By: 'Noemie'
Sep 27,2018
0 people found
this helpful
Stephen is always doing his best to answer as quickly as possible and to make things go smoothly. Highly reliable and understanding agency....
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“Great personal service...”

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Sep 24,2018
Minithumbup
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Jessica
By: 'Eve'
Sep 24,2018
0 people found
this helpful
I had a really positive experience with Stephen and Jessica of HB. They were super responsive at every point and made it easy to communicate with the landlord. I didn't feel like I was being subjected to the usual bureaucracy and nonsense that I've felt ...
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“Good experience...”

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Sep 24,2018
Minithumbup
By: 'Larissa'
Sep 24,2018
0 people found
this helpful
Both Daniel and Stephen were very approachable and made sure everything went smoothly. They were quick to find solutions to any issues and were pleasant to deal with...
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Comment on agent fees
Reasonable fees
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“Great friendly team and reliable service...”

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Sep 18,2018
Minithumbup
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Jessica
By: 'Kristy'
Sep 18,2018
0 people found
this helpful
Stephen has been a great help in helping us source a new tenant for our property in Angel. With the market the way it currently is, it is a more challenging time but the flat still did not remain empty for more than a month ...
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Comment on agent fees
Fees are as expected for the London Market. Also offer a lot of flexibility when agreements are renewed or you have multiple properties.
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“Great help with property search!...”

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Sep 18,2018
Minithumbup
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Jessica
By: 'Charlotte'
Sep 18,2018
0 people found
this helpful
Stephen and Jessica were great helping us to find and secure a property. During our 4-week property search, we viewed many flats, but Stephen did not give up on us and continued to organise viewings until we found our ideal flat. Stephen had no issues ...
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Comment on agent fees
Moving-in agents fees were very reasonable, however, the agent also requires a moving out fee at the end of the tenancy that should be considered.
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“Customer service...”

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Sep 17,2018
Minithumbdown
By: 'Jari'
Sep 17,2018
0 people found
this helpful
Stephen replies very fast and makes things done eventhough he is extremely busy. We can rely on him and trust he is taking care of the matters that arise....
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“Made moving easy!...”

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Sep 17,2018
Minithumbup
By: 'Georgie'
Sep 17,2018
0 people found
this helpful
Had a great experience, they were very good at making the process easy and clear. Always replied promptly and were keen to ensure we found the right house for us. Kept us in the loop all the time. Stephen and Daniel are very nice as ...
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Comment on agent fees
fine, £90 is very reasonable, one of the better we found, and it was good value!
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“Reliable estate agency...”

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Sep 17,2018
Minithumbup
By: 'Mathilde'
Sep 17,2018
0 people found
this helpful
We had been looking for a 3 bedroom flat to rent in Angel for quite a while and had been in contact with many agencies to find a suitable property for our family of 4. Hotblack Desiato were really good at keeping us informed on the market ...
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“Caring professionalism...”

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Sep 17,2018
Minithumbup
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Jessica
By: 'Rachel'
Sep 17,2018
0 people found
this helpful
A huge thank you to Jess Pinnick for arranging everything we needed quickly. We viewed the flat and four days later, thanks to Jess and the team, all checks were done, we had the keys and moved in! All administration was quick and responsive to ...
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“letting service...”

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Sep 17,2018
Minithumbup
By: 'Steve'
Sep 17,2018
0 people found
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Hotblack Desiato provided a good service and found suitable tenants at a rate that was slightly above the projected amount, all within a good time frame....
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Comment on agent fees
I would never describe fees as good, though these were reasonable!
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“I have used Hotblack for many years and dealt in ......”

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Sep 17,2018
Minithumbup
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Jessica
By: 'Conor'
Sep 17,2018
0 people found
this helpful
I have used Hotblack for many years and dealt in particular with Stephen Sanders and Daniel Fairbain. I have always found them very responsive, pro active, practical and friendly. I am happy to recommend them very highly....
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Comment on agent fees
Reasonable.
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“The Lloyd Baker Estate...”

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Sep 14,2018
Minithumbup
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Jessica
By: 'Lloyd'
Sep 14,2018
0 people found
this helpful
Another great deal done by the team at Islington office. Many thanks to all concerned in achieving a seamless reletting at a great rent....
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“Extremely efficient and helpful guy...”

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Sep 14,2018
Minithumbup
By: 'Carl'
Sep 14,2018
0 people found
this helpful
George was absolutely excellent in helping me and my partner get set up in our new Flat. He was very responsive to all my emails and was able to provide sufficient answers to all my questions. He was also a very approachable guy, we felt ...
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Comment on agent fees
Very Competitive fees relative to other estate agents in London.
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Tenant Fees

Overall Fees
£0 (inc. VAT), Pay Upfront

Fees & Payments (as permitted under the Tenant Fees Act 2019)
Holding Deposit - One week’s rent
Security Deposit - 5 weeks rent to £50,000pa or 6 weeks if higher
Change of Tenant/sharer - £50 inc VAT or reasonable costs if higher
Failure to return keys plus cost of changing locks - Full replacement costs
Early Termination - Re-marketing costs (See below)
Variation of Contract - £50 inc VAT (see below)

Last updated on 31/05/2019, 4:23 PM by Jessica Pinnick - Lettings Manager

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Please visit our website www.hotblack.co.uk or call our office on 020 7226 0160 for our complaints procedure
Last updated at 9:41 AM 01/09/2017 by Stuart Shiers

Awards won by Hotblack Desiato

Regional Awards won by Hotblack Desiato

Individual Branch Awards

London, NW1

London, N5

London, N1



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