“It saddens me to have to start any review in ......”
1 Star Review
Sep 23,2016
By:
'Student'
Sep 23,2016
Branch: London, 12 Tiller Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: E14
Branch: London, 12 Tiller Road
Lettings (as a Tenant)
Postcode: E14
9
people found
this helpful
It saddens me to have to start any review in this way, but I urge any prospective tenants to avoid Reiss-Samuels like the plague.
We dealt with Satnam Gill - who seemed perfectly alright throughout our multiple viewings, but the second we handed over a deposit his true nature became evident.
Satnam is the absolute rudest, unhelpful and downright nasty agent I have ever experienced. He will bully you until he gets what he wants, and will not even entertain the notion that he has done anything wrong. He refused to accept our numerous complaints, instead shrugging them off and trying his best to turn them around on us. Attempts to raise a formal complaint with the agency were simply ignored, not that the agency is really a physical entity, more a facade of a family business.
In summary, Satnam wants to get paid and do as little work as possible for it, all at the expense of the tenant(s).
Comment on agent fees
Generally steep but not unreasonable, although in this situation the agent proved himself to be worth not even a scrap of paper.
9
people found
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