97% sales valuation accuracy
95% sales fee satisfaction
98% lettings valuation accuracy
98% lettings fee satisfaction
Apr 01,2017
Apr 01,2017
4
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Got them to manage my property for a year. Totally shambolic experience. They mismanaged repairs and liaison was terrible. Look elsewhere!
Comment on agent fees
Par for the course
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Latest Reviews
17th Oct 2024
reviewed by 'Tasha'
15th Oct 2024
reviewed by 'Ben H'
15th Sep 2024
reviewed by 'No name'
29th Aug 2024
reviewed by 'Prinu Raju'
22nd Aug 2024
reviewed by 'Sushant'
14th Aug 2024
reviewed by 'Marco'
Opening Hours
Address
Beresfords
77 - 79 High Street
Brentwood
Essex
CM14 4RR
sell: 01277 231515 lett: 01277 218151
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97% | 95% | £194,000 | £975,000 |
| Lettings | 98% | 98% | £675 | £6,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 50 | 2 | 119 | 8 | 68 | 1 | 28 | 0 | 6 | 0 |
Areas covered
- CM14
- CM13 3
- CM14 4
- CM14 5
- CM15 0
- CM15 9
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Oct 17,2024
Oct 17,2024
0
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5* service from Daniel Northwood from start to finish.
I wanted to purchase the property ASAP as my tenancy was coming an end at the flat.
There were a few hiccups along the way with the seller’s solicitor, but Daniel kept me in the loop ...
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Oct 15,2024
Oct 15,2024
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I would highly recommend Natalie and the team at Beresfords. Despite a lengthy process due to a tricky lender and some unforeseen hurdles, Natalie remained dedicated and persistent, ensuring the sale of my flat was successfully completed. She was always polite and professional, and her ...
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Sep 15,2024
Sep 15,2024
0
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I recently had a viewing shown to me by Rylie. I was pleased and impressed with her courtesy and professional approach. She was very patient in answering all of my questions. She was very knowledgeable about the property and the area which made me feel ...
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Sep 27, 2024
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(1)
Thank you for your positive review and 5-star rating. I was pleased to read that Rylie made your viewing experience very positive with her professionalism, knowledge and patience. Your recommendation means a lot and I shall be sure to pass on your kind words to her. ...
Aug 29,2024
Aug 29,2024
0
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All services are excellent. Viewing and documentation was very much helpfull and excellent....
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Sep 27, 2024
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(1)
Thank you for your kind review. I was pleased to read that you had a positive experience with our lettings team at Brentwood and you found the process helpful. We wish you all the best in your new home. ...
Aug 22,2024
Aug 22,2024
0
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Excellent experience so far. Rylie, specially, was very professional.My wife was running late to view the property and she very kindly accommodated us and very patiently answered all our queries She is a real asset to Beredfords.
Our offer was successful and would be ...
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Aug 28, 2024
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Sushant
Thank you for sharing your experience in regard to your recent dealings with our lettings team at Brentwood. It was great to read that Rylie made such a positive impact and was able to accommodate you and your partner. It was pleasing to know that she answered all your questions with patience and professionalism and we wish you all the best in your new home. ...
Aug 14,2024
Aug 14,2024
0
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this helpful
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Just wanted to say thank you for all the help and support I received, made the process very smooth and easy for me.
I appreciate everyone’s help, Lauren, Christine, Adam and Riley....
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Aug 28, 2024
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Marco,
Thank you so much for your recent review and 5-star rating. It is great that Lauren, Christine, Adam and Rylie made the process smooth and easy for you and that the lettings team's support made all the difference. ...
Aug 08,2024
Aug 08,2024
0
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Very positive and welcoming. Put me at ease, knowledgeable about the property and told me everything I needed to know...
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Aug 28, 2024
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Andrew
Thank you for your kind review and 5-star rating. I was glad to hear that our team made you feel at ease and provided all the information you needed. We wish you all the best in your new home and hope to work with you again in the future. ...
Aug 08,2024
Aug 08,2024
0
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Very excellent with all services that you have provided. Viewing, documentation all are excellent....
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Aug 28, 2024
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(1)
Fele
Thank you for your 5-star rating and positive feedback. I was pleased to read that you found our services from viewings to the progression of the let to be excellent and we wish you all the best in your new home. ...
Aug 07,2024
Aug 07,2024
0
people found
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Brilliant service, any staff I have been in contact with at beresford have been prompt and helpful. Would recommend their services to anyone....
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Aug 28, 2024
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Dani
Thank you for your positive feedback. I am delighted to hear that our lettings team at Brentwood have provided you with a prompt and helpful service and it is great that you would recommend us to others. ...
Aug 06,2024
Aug 06,2024
0
people found
this helpful
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Christine, Lauren, and the rest of the Beresfords team have been phenomenal to work with! They are very responsive, friendly, and have made my move to my new flat a seamless process!...
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Aug 28, 2024
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(1)
Brooke
Thank you so much for your kind words and 5-star review. I was thrilled to hear that Christine, Lauren and the team were able to make your move smooth and stress free and we wish you all the best in your new home. ...
Jul 29,2024
Jul 29,2024
0
people found
this helpful
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Delighted with the service that Charlotte and her team (including Rachel O and Becca F) provided throughout the sale of my property. At times, it was not straightforward but the team managed to keep me regularly updated and liaised with all relevant people. I would ...
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Jul 25,2024
Jul 25,2024
0
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Rylie has been super helpful throughout the process from conducting the viewing to making the offer to the landlord.
Renting can be a stressful process but Rylie has been great. Can't recommend her enough....
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Aug 01, 2024
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(1)
Kapil,
Thank you for your fantastic review and it was great to read that Rylie made the renting process easy for you and your recommendation means a lot to us. We look forward to doing business again with you in the future. ...
Jul 24,2024
Jul 24,2024
0
people found
this helpful
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Rylie was extremely helpful throughout our whole moving process. She helped us to find the property quickly and was efficient at replying to emails and phone calls. We have really appreciated her help and knowledge and she was also a lovely approachable person to deal ...
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Aug 01, 2024
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(1)
Olivia
Thank you for your kind words. I was delighted to read that Rylie was helpful and efficient throughout your moving process. I know she will be very grateful for your 5-star rating. ...
Jul 23,2024
Jul 23,2024
0
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Rylie was very helpful and knowledgable throughout the whole renting process...
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Aug 01, 2024
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Nathan,
Thank you for your feedback. I was pleased to hear that Rylie was helpful and knowledgeable throughout your renting process. We all appreciate your kind words and 5-star rating. ...
Jul 22,2024
Jul 22,2024
0
people found
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Rylie has been extremely helpful during our search for a 2 bed. She has gone above and beyond to ensure we found the perfect apartment for our little family and truly made us feel like valued customers....
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Aug 01, 2024
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Janina
Thank you for your fantastic review and 5-star rating. I was thrilled to read that Rylie exceeded your expectations in helping you find the perfect property. I hope you enjoy your new home. ...
Jul 22,2024
Jul 22,2024
0
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Arrived on time,professional and replied to emails quickly without delay...
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Jul 22, 2024
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Augustin,
Thank you for your 5-star review and positive feedback. I was pleased to read that our lettings team in Brentwood was punctual, professional and responsive to your communications. We wish you all the best in your new home. ...
Jul 20,2024
Jul 20,2024
0
people found
this helpful
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Mr Sparkles that received us was very warm, patient, respectful and receptive towards my family and I. He rendered a great service.
I highly recommend them....
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Jul 22, 2024
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Michael,
Thank you for your kind words and 5-star rating. Your recommendation means a lot to us and I am glad that we met with your expectations. We look forward to working again with you in the future. ...
Jun 17,2024
Jun 17,2024
0
people found
this helpful
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Beresfords in Brentwood, in particular Natalie provided an excellent service during the purchase process of our first property in Brentwood. Natalie was really professional, responded in timely fashion and kept us in the loops as process was moving forward.
I would definitely recommend Beresford if ...
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Feb 13,2024
Feb 13,2024
0
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We recently sold our house through beresfords. They were easy to work with from the start. We lost our buyer part way through which was a bit difficult but within a week beresfords helped us secure another sale.
They were amazing trying to get the ...
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Dec 17,2023
Dec 17,2023
0
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Thank you very much for your kind and efficient approach to what you do. Dealing worth Beresfords was an absolute pleasure....
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Jan 03, 2024
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Hi Ana,
Thank you for your review and 5-star rating. We are thrilled that you have found our approach to be kind and efficient as providing a positive experience is our goal. We wish you well in your new home. ...
Dec 12,2023
Dec 12,2023
1
people found
this helpful
this helpful
Had a great experience viewing a property with Rylie at Beresfords in Brentwood. She was really friendly and super helpful showing me around the building amenities and apartment, and answered all of the questions I had! Thanks Rylie :)...
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Jan 03, 2024
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Hi Ruby,
I was delighted to hear about your positive experience with our team at Brentwood lettings, but especially Riley. It was great to read that she was professional and offered friendly and helpful assistance and answered your questions. I will be sure to pass on your appreciation to Riley and if you need any further assistance in the future, please do not hesitate to contact us. ...
Dec 08,2023
Dec 08,2023
0
people found
this helpful
this helpful
We purchased our house via Beresfords and have to say that any contact with them was dealt with promptly and efficiently..
Natalie being our contact at Beresfords we found very helpful with viewings and knowledgeable of the area. Natalie was very prompt with responding to ...
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Dec 06,2023
Dec 06,2023
0
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Girls especially Lauren very good , professional helpful made the renting process easier....
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Jan 03, 2024
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Hi Andy,
Thank you for your positive feedback. It was great to hear that Lauren and our team at Brentwood lettings made the renting process smooth for you and we wish you all the best in your new home. Thank you for choosing Beresfords. ...
Nov 28,2023
Nov 28,2023
0
people found
this helpful
this helpful
Lauren Taylor and her team in Brentwood have conducted themselves in a professional manner.
I was kept updated regularly and was surprised at the speed they found a tenant for my property .
These ladies are hardworking and focused .
Thank You
Margaret...
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Jan 03, 2024
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Hi Margaret,
Thank you for your review. I was thrilled to read that Lauren Taylor at Brentwood lettings has left a positive impression with her professional conduct. If you have any future needs we are here to assist you and will look forward to working again with you soon. ...
Nov 24,2023
Nov 24,2023
0
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Adam was very professional throughout the process and very knowledgeable regarding any questions asked of him....
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Jan 03, 2024
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Hi Terry,
Thank you for your kind words regarding Adam's professionalism and knowledge. If you require any further assistance in the future please do not hesitate to contact us. We all very much appreciate your 5-star rating. ...
Nov 07,2023
Nov 07,2023
0
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Highly recommended
Excellent communication
Went above and beyond
Amazing staff...
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Oct 26,2023
Oct 26,2023
0
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this helpful
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Title: Outstanding Property Consultant - Swift and Proactive Service!
I had the pleasure of working with Alicia, an exceptional property consultant who exceeded my expectations in resolving a plumbing issue at my property. Her proactive approach, consistent follow-ups, and swift action ensured that the problem ...
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Nov 22, 2023
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Tahir,
Thank you for recognizing our teams' swift and proactive service. We take pride in anticipating your needs, ensuring a seamless experience. We very much appreciate your feedback and look forward to delivering the same proactive service in the future. We wish you all the best in your new home. ...
Oct 01,2023
Oct 01,2023
1
people found
this helpful
this helpful
Having known Stuart for several years now he has been so helpful and tolerant of myself and my husband. Always happy and helpful. He had valued our house several times over the years, even put it on the market a couple of times. We got ...
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Sep 29,2023
Sep 29,2023
0
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This rating is purely based on Sarah Hills, Sarah has been a great service provider and offers a quick and helpful response to all queries....
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Nov 22, 2023
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Michael,
Thank you for your kind words, but in particular about Sarah and her outstanding customer service. We are delighted to hear that her dedication made a positive impact on your experience. Thank you for choosing Beresfords and we look forward to working with you again in the future. ...
Sep 29,2023
Sep 29,2023
0
people found
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Cameron and Eleanor at Beresfords were excellent with assisting and sourcing properties of high quality with a prompt, professional and flexible service to fit viewings in at the earliest convenience.
We will definitely be in touch with Beresfords again, as their service and the range ...
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Nov 22, 2023
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Evan,
We are thrilled that you appreciated our flexibility and we look forward to working with you again. Thank you for choosing Beresfords. We are all very grateful for your 5-star review. ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
https://www.beresfords.co.uk/complaints-procedures/
Last updated at 3:42 PM 27/06/2019 by allAgents
Awards won by Beresfords, Brentwood CM14 4RR
-
2023
Best Letting Agent in Brentwood
-
2023
Best Estate Agent in Brentwood
-
2023
Best Estate Agent in CM14
-
2023
Best Letting Agent in CM14
-
2023
Best Letting Agent in Greater London North
-
2022
Best Letting Agent in CM14
-
2022
Best Estate Agent in CM14
-
2022
Best Letting Agent in Brentwood
-
2022
Best Estate Agent in Brentwood
Unfortunately you have not left any contact information or mentioned the address of the property in question so that I can review the file.
My name is Adam Johnson and I am the Branch Manager. My email address is [email protected] and I would be grateful if you could provide some more information so that I may investigate further.