Collier Row, Romford, RM5
5/5, 436 reviews
97% recommended
96% sales valuation accuracy
98% sales fee satisfaction
97% lettings valuation accuracy
98% lettings fee satisfaction

Contact Us

“Excellent...”

Share on :
Aug 16,2019
Minithumbup
Staff profile picture
Scott
By: 'Doug'
Aug 16,2019
0 people found
this helpful
I recently sold my property with Keystones. The service I received especially from Ross was fantastic, we were kept fully informed and updated throughout the whole process. Over the period in which we were on the market we received 4 offers finally achieving a price well over asking price! I can’t thank the guys at Keystones enough and would highly recommend!!
Comments (0) Report abuse Print review
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.

Latest Reviews

View all Reviews 436
4th Nov 2024
reviewed by 'Caner'
“Keystones property has been great throughout the years.Katie has always been very helpful, striving her best to resolve any ......”
30th Oct 2024
reviewed by 'Elsie'
“Katie has been an absolute Joy and breath of fresh air! Having Katie being in charge of our property leaves ......”
25th Oct 2024
reviewed by 'Linda Farthing'
“Katie Fitzpatrick has been managing my sons properties for a few years now, she goes above and beyond, nothing fazes ......”
22nd Oct 2024
reviewed by 'angela'
“I’ve been renting with Keystones for two years now, and I couldn’t be happier with the experience. They ......”
18th Oct 2024
reviewed by 'Mihail'
“Very helpful, professional and organised. Always happy to walk the extra mile to help the client....”
18th Oct 2024
reviewed by 'Richard Hasell'
“Keystones have managed the rental of our property for over 7 years.Scott Jay the owner guided us through the initial ......”
Opening Hours
  • Monday: 08:45 - 18:00
  • Tuesday: 08:45 - 18:00
  • Wednesday: 08:45 - 18:00
  • Thursday: 08:45 - 18:00
  • Friday: 08:45 - 18:00
  • Saturday: 08:45 - 17:00
  • Sunday: Closed
Address

Keystones Property
13 Clockhouse Lane
Collier Row,Romford
Essex
RM5 3PH
01708 909 100

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £40,000 £2,147,483,647
Lettings 97% 98% £650 £2,150
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
81 1 96 4 126 2 95 4 26 1
Areas covered
  • RM5
  • IG11
  • RM3
  • IG2
  • RM1
  • RM4
  • RM2
  • RM7
  • RM8
  • IG10
  • RM6
  • RM9
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS DPS Move With Us Property Redress Scheme
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties
View more properties
Images & Videos

“Keystones property has been great throughout ......”

Share on :
Nov 04,2024
Minithumbup
Staff profile picture
Katie
By: 'Caner'
Nov 04,2024
0 people found
this helpful
Keystones property has been great throughout the years. Katie has always been very helpful, striving her best to resolve any matters effectively and efficiently. She has always been kind and brilliant 😊...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Katie has been an absolute Joy and breath of ......”

Share on :
Oct 30,2024
Minithumbup
Staff profile picture
Katie
By: 'Elsie'
Oct 30,2024
0 people found
this helpful
Katie has been an absolute Joy and breath of fresh air! Having Katie being in charge of our property leaves a feeling of no stress. She’s very prompt reliable and pro active! Always finding ways to ensure our experience is seamless and stress free. ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent service...”

Share on :
Oct 25,2024
Minithumbup
Staff profile picture
Katie
By: 'Linda Farthing'
Oct 25,2024
0 people found
this helpful
Katie Fitzpatrick has been managing my sons properties for a few years now, she goes above and beyond, nothing fazes her, she is excellent at her job, I'd have no hesitation in recommending Katie to handle any of your portfolios...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“I’ve been renting with Keystones for two year......”

Share on :
Oct 22,2024
Minithumbup
By: 'angela'
Oct 22,2024
0 people found
this helpful
I’ve been renting with Keystones for two years now, and I couldn’t be happier with the experience. They have always been responsible, professional, and genuinely caring towards us as tenants. Any issues that came up were addressed promptly, and they always go the ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Very helpful, professional and organised. Alw......”

Share on :
Oct 18,2024
Minithumbup
Staff profile picture
Scott
By: 'Mihail'
Oct 18,2024
0 people found
this helpful
Very helpful, professional and organised. Always happy to walk the extra mile to help the client....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent Service...”

Share on :
Oct 18,2024
Minithumbup
Staff profile picture
Katie
By: 'Richard Hasell'
Oct 18,2024
0 people found
this helpful
Keystones have managed the rental of our property for over 7 years. Scott Jay the owner guided us through the initial steps and personally vetted our first tenants which put our mind at ease. We have been dealing with Katie Fitzpatrick (Property Manager), for the last ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“The agency is acting professionally...”

Share on :
Oct 17,2024
Minithumbup
Staff profile picture
Katie
By: 'ED'
Oct 17,2024
0 people found
this helpful
The agency is acting professionally and efficiently, addressing our needs with great attention to detail and providing timely support....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“I would highly recommend Keystones Property.......”

Share on :
Oct 17,2024
Minithumbup
Staff profile picture
Katie
By: 'Valentina'
Oct 17,2024
0 people found
this helpful
I would highly recommend Keystones Property. They have helped in managing my property and are doing a great job. Katie is my property manager and she's very friendly, supporting and resolves any issue or query promptly. Thank you for your services...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Katie has been very helpful...”

Share on :
Oct 16,2024
Minithumbup
Staff profile picture
Katie
By: 'Nehal'
Oct 16,2024
0 people found
this helpful
Katie has been very helpful with aiding me move in and answering any questions she has...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Katie is an amazing property manager! She is ......”

Share on :
Oct 14,2024
Minithumbup
Staff profile picture
Katie
By: 'Meagan'
Oct 14,2024
0 people found
this helpful
Katie is an amazing property manager! She is always available to help and support. I am very thankful for all she does. Would definitely recommend Keystones!...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Feedback...”

Share on :
Oct 11,2024
Minithumbup
Staff profile picture
Katie
By: 'Joicy'
Oct 11,2024
0 people found
this helpful
Excellent and professional service and a real sense of customer care....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Very happy with my interactions with Libby, w......”

Share on :
Oct 08,2024
Minithumbup
claim your profile
Libby
By: 'Mr Khan'
Oct 08,2024
0 people found
this helpful
Very happy with my interactions with Libby, who has been ever so helpful in me getting a place to rent. Responds quickly, and has provided me with answers to my questions efficiently....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Keystones Excellent Service...”

Share on :
Oct 04,2024
Minithumbup
Staff profile picture
Katie
By: 'Rory'
Oct 04,2024
0 people found
this helpful
I have used Keystones to rent a property and Katie has been a fantastic property manager and always available for any property queries and maintenance. Can highly reccomend the agents....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Long term happy tenant 😁...”

Share on :
Aug 19,2024
Minithumbup
Staff profile picture
Katie
Staff profile picture
Scott
By: 'Maureen'
Aug 19,2024
0 people found
this helpful
Being a long term tenant (since 2013) with Keystones, I can honestly say they are amazing. I met Scott when he had just started the company and was one of his first tenants. He has been simply amazing and always straight forward...what you see, is ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Really helpful and friendly. Always there whe......”

Share on :
Aug 19,2024
Minithumbup
Staff profile picture
Katie
By: 'gorasiawellardv-wellard'
Aug 19,2024
0 people found
this helpful
Really helpful and friendly. Always there when I need help....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“The best agent that I have ever had as a land......”

Share on :
Aug 18,2024
Minithumbup
Staff profile picture
Katie
Staff profile picture
Sam
By: 'Rukhsana'
Aug 18,2024
0 people found
this helpful
The best agent that I have ever had as a landlord since 1987....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Outstanding service!...”

Share on :
Aug 04,2024
Minithumbup
Staff profile picture
Scott
By: 'Mehrunnisa'
Aug 04,2024
0 people found
this helpful
Keystones have been absolutely amazing to deal with. From viewing the property to having the offer accepted was a very smooth process. Sam helped us with getting our offer accepted very quick without have to chase or any hassle. We had some issues with the ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“I would like to thank the team for all the ef......”

Share on :
Jul 31,2024
Minithumbup
claim your profile
Libby
By: 'Simion & Cosmina'
Jul 31,2024
0 people found
this helpful
I would like to thank the team for all the effort they put in the entire process especially to Libby who was very helpful, thoughtful and always very kin to help, thank you very much!!!...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent agency!...”

Share on :
Jul 10,2024
Minithumbup
Staff profile picture
Sam
Staff profile picture
Scott
By: 'Sara Ricci'
Jul 10,2024
0 people found
this helpful
Excellent agency to deal with! I am about to complete on a property sold through Keystones. It has been a painful and long process. However, Sam, Scott, Gemma, Troy and other members of staff all joined in to help us get our flat. Their work ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“As first time buyers we where a little nervou......”

Share on :
Apr 08,2024
Minithumbup
claim your profile
Libby
By: 'Devlin'
Apr 08,2024
0 people found
this helpful
As first time buyers we where a little nervous and needless to say absolutely clueless on the whole process. Libby has been great and really put us at ease with the whole buying our first home and kept us updated on all the steps we ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Harrison met Libby at Clockhouse during ‘what......”

Share on :
Mar 29,2024
Minithumbup
claim your profile
Libby
By: 'Jordan'
Mar 29,2024
0 people found
this helpful
Harrison met Libby at Clockhouse during ‘what are we week’, where they discussed what Libby’s role is. Harrison reported back that he found Libby very friendly and her talk very inspiring, he was given a Keystones pen which he takes absolutely everywhere with him!...
read full review
Attachments

Review file
Comments (0) Report abuse Print review
Was this helpful? Yes

“I recently had a great experience with Libby ......”

Share on :
Mar 28,2024
Minithumbup
claim your profile
Libby
By: 'Mandi'
Mar 28,2024
0 people found
this helpful
I recently had a great experience with Libby and she couldn’t have been nicer to me and my grandson, very nice lovely young lady....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Libby has been nothing short of exceptional...”

Share on :
Mar 25,2024
Minithumbup
claim your profile
Libby
By: 'Junior'
Mar 25,2024
0 people found
this helpful
Libby has been nothing short of exceptional in her handling of our property purchase through Keystones. Amiable, prompt and knowledgable, it has been a pleasure to deal with her. I would not hesitate to recommed her in the future....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Renting a house...”

Share on :
Mar 12,2024
Minithumbup
claim your profile
Bogdan
By: 'Daniela'
Mar 12,2024
0 people found
this helpful
Renting a house through Keystones Property has been an absolute pleasure, thanks in large part to the exceptional service provided by their agent Bogdan Andrusca. From the initial property search to the final lease signing, Bogdan's expertise and dedication were evident every step of the ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“A******...”

Share on :
Mar 01,2024
Minithumbup
Staff profile picture
Scott
By: 'john toye'
Mar 01,2024
0 people found
this helpful
Scott and the team at Keystones's are by far the best estate agents out there. I have worked with Keystones's for many years, as a landlord and selling my properties I wouldn't trust anyone else with my investments they get the job done with minimal ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“The team in Collier Row; Libby and Chris have......”

Share on :
Feb 03,2024
Minithumbup
claim your profile
Libby
Staff profile picture
Chris
By: 'Viv'
Feb 03,2024
1 people found
this helpful
The team in Collier Row; Libby and Chris have been amazing! Very professional and friendly and kept me updated throughout. I highly recommend Keystones - such a great team!...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“A big thank you goes to Libby Ryan...”

Share on :
Jan 23,2024
Minithumbup
claim your profile
Libby
By: 'Ioana'
Jan 23,2024
0 people found
this helpful
A big thank you goes to Libby Ryan for all her help during the renting process. Very professional, efficient, supportive and has gone the extra mile in assisting us! I highly recommend her and of course Keystones Property! Very happy with our choice!...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent service from Libby very attentive a......”

Share on :
Jan 19,2024
Minithumbup
claim your profile
Libby
By: 'Tracey'
Jan 19,2024
0 people found
this helpful
Excellent service from Libby very attentive and great at showing around. Felt very comfortable...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Very professional service. Keystones propriet......”

Share on :
Nov 06,2023
Minithumbup
claim your profile
Libby
By: 'Libby Ryan'
Nov 06,2023
0 people found
this helpful
Very professional service. Keystones propriety they very nice and easy to work...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Have been great help from start to finish. Ea......”

Share on :
Oct 16,2023
Minithumbup
claim your profile
Libby
Staff profile picture
Chris
By: 'Prak'
Oct 16,2023
0 people found
this helpful
Have been great help from start to finish. Easy to get hold of anytime and if not available will always give me a call back at the earliest. Lovely staff who take pride in what they do....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes
Staff picture Scott
(180)
Staff picture Katie
Staff picture Sam
(19)
Staff picture Chris
Staff picture Ahmed
(0)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Please contact [email protected] or call 01708 909 100 regarding any complaints you may have. We take our complaints extremely seriously as a reflection on us and endeavor to handle any complaints with common sense first as there is always a solution to a problem. Please contact Scott Jay - Managing Director as your first point of call.
Last updated at 11:07 AM 24/07/2017 by Chris Killgallon

Awards won by Keystones Property, Romford RM5 3PH



Get in touch with

Keystones Property

Branch - Collier Row, Romford, RM5

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn