Liverpool, L2
4.7/5, 249 reviews
88% recommended
95% lettings valuation accuracy
94% lettings fee satisfaction

Property Features

Award winning lettings & property management | X1 Lettings

“I required referencing from the team and even......”

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May 27,2023
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Jennaya
By: 'Rhodri'
May 27,2023
0 people found
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I required referencing from the team and even though it was outside of working hours I was pleasantly surprised at Jennaya’s diligence to complete the task for me.

Going above and beyond and it was very much appreciated.
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Latest Reviews

View all Reviews 249
21st May 2024
reviewed by 'Wong'
“Phil always ahead of my plan. Handle my property in speed manner. Well done n thank q...”
20th May 2024
reviewed by 'PJ Maintenance'
“Since dealing with Isobel Bowdler with maintenance requests, I have found her to be extremely professional and very detailed with ......”
20th May 2024
reviewed by 'Jon'
“I have used X1 for a few years now and happy to have a management company to help if there ......”
20th May 2024
reviewed by 'Michael Hilton'
“Since Phil O'Flaherty took over the management of my apartment 211 the courtyard he has shown exceptional professionalism .. quick response to ......”
17th May 2024
reviewed by 'Russ Fraser'
“A huge thanks to Phil for looking after my apartment for the last couple of years. Pretty much instant replies ......”
17th May 2024
reviewed by 'Alex (smarter heating)'
“Isobel at X1 Sales and Lettings, Liverpool was great with getting me on the books as a contractor. Isobel is ......”
Opening Hours
  • Monday: 00:00 - :00
  • Tuesday: 00:00 - :00
  • Wednesday: 00:00 - :00
  • Thursday: 00:00 - :00
  • Friday: 00:00 - :00
  • Saturday: 00:00 - :00
  • Sunday: 00:00 - :00
Address

X1 Sales and Lettings
Exchange Station, Tithebarn Street
Liverpool
Merseyside
L2 2QP
0151 559 3333

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 95% 94% £340 £8,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
81 5 112 21 2 1 5 0 21 2
Areas covered
  • L1
  • L3
  • L5
Services offered
  • Sales
  • Lettings
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  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Gillingham, ME4
Leeds, LS9
Liverpool, L2
Manchester, M50

“Phil always ahead of my plan. Handle my prope......”

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May 21,2024
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Phil
By: 'Wong'
May 21,2024
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Phil always ahead of my plan. Handle my property in speed manner. Well done n thank q...
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By: Chloe Carr
May 21, 2024
Hello,

Thank you for taking the time to leave us such great feedback, we really appreciate your 5-star review and we will make sure to pass on the comments!

Kind regards,
Chloe, Copywriter.

“Isobel Bowdler...”

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May 20,2024
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isobel
By: 'PJ Maintenance'
May 20,2024
0 people found
this helpful
Since dealing with Isobel Bowdler with maintenance requests, I have found her to be extremely professional and very detailed with her requests. She has a very proactive attitude towards getting issues resolved. Processes invoices and works order in a timely manner at at all times ...
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By: Chloe Carr
May 21, 2024
Hello, Thank you so much for taking the time to share your experience with X1 Sales & Lettings. We are so happy to hear about your 5-star feedback!

“I have used X1 for a few years now and happy ......”

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May 20,2024
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Phil
By: 'Jon'
May 20,2024
0 people found
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I have used X1 for a few years now and happy to have a management company to help if there are any issues. Phil has been great and is always very responsive....
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By: Chloe Carr
May 20, 2024
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Hello, Thank you for taking the time to leave us such positive feedback. We really appreciate your fantastic review, and will be sure to pass it on to the relevant team members. Best wishes, Chloe, Copywriter. ...

“Property Management...”

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May 20,2024
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Phil
By: 'Michael Hilton'
May 20,2024
0 people found
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Since Phil O'Flaherty took over the management of my apartment 211 the courtyard he has shown exceptional professionalism .. quick response to all my requests giving me a feeling of confidence in x1 management....
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By: Chloe Carr
May 20, 2024
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Hello Michael, Thank you for taking the time to leave us such great feedback, we are thrilled to hear about your 5-star experience with X1 Sales & Lettings. ...

“X1 - Great Letting Service...”

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May 17,2024
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Phil
By: 'Russ Fraser'
May 17,2024
0 people found
this helpful
A huge thanks to Phil for looking after my apartment for the last couple of years. Pretty much instant replies to my questions and enquiries. Fast and efficient with repairs and maintenance; keeping my tenants happy and therefore in place! All giving me peace of ...
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By: Chloe Carr
May 17, 2024
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Hello Russ, Thank you for taking the time to share your feedback with X1 Sales & Lettings, we are so happy to hear about your 5-star experience and will make sure to pass on your comments. Best wishes, Chloe, Copywriter. ...

“Isobel at X1 Sales and Lettings, Liverpool wa......”

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May 17,2024
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isobel
By: 'Alex (smarter heating)'
May 17,2024
0 people found
this helpful
Isobel at X1 Sales and Lettings, Liverpool was great with getting me on the books as a contractor. Isobel is always easy to reach and very informative on any jobs she sends across....
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By: Chloe Carr
May 17, 2024
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Hello Alex, Thank you for taking the time to leave us such a positive review, we are so happy to hear about your 5-star experience with X1 Sales & Lettings. Best wishes, Chloe, Copywriter. ...

“Thanks for exceptional maintenance service...”

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Apr 19,2024
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Harry
By: 'Ksenija'
Apr 19,2024
0 people found
this helpful
Harry and the team consistently demonstrate professionalism in their service. Grateful for their prompt attention to my flat's maintenance needs. Thank you for your exceptional work!...
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By: Chloe Carr
Apr 26, 2024
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Hello, We are glad to hear that your experience with X1 Sales & Lettings was so positive. We really value for your feedback and will be sure to pass this on to the relevant team members. Kind regards, Chloe, Copywriter ...

“REVIEW OF FLAT 304 X1 THE TOWER...”

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Jan 09,2024
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Amy
By: 'Maria-Isavela'
Jan 09,2024
0 people found
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Back when I was a tenant of X1 the Tower, Amy and Lewis were really helpful and made my living experience in the tower very nice and easy. Nothing negative to comment about them...thank you....
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By: Chloe
Jan 15, 2024
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Hi Maria, we are glad to hear that your experience at X1 The Tower was so positive. We really value for your feedback and will be sure to pass this on to the relevant team members. Kind regards, Chloe, Copywriter. ...

“I definitely recommend X1 Tower, I am their t......”

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Aug 03,2023
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Jennaya
By: 'The X1 Tower'
Aug 03,2023
0 people found
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I definitely recommend X1 Tower, I am their tenant over three years, their properties are modern, the staffs are very polite and friendly, Jennaya Baines is very polite and friendly, she is property manager and she is handling everything very good....
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“Kayley was really welcoming on the viewing fe......”

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Jun 20,2023
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By: 'April'
Jun 20,2023
0 people found
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Kayley was really welcoming on the viewing felt very comfortable. Answered all my questions with a quick response, was very helpful when going through the retrenching as it was confusing...
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“Friendly, responsive, and supportive manageme......”

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Jun 17,2023
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Jasmine
By: 'Studios Tenant'
Jun 17,2023
0 people found
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Friendly, responsive, and supportive management team. Sometimes they are a bit slow but they get the job done....
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“I was so lucky to get help from Jasmine about......”

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Jun 14,2023
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Jasmine
By: 'Esra Malkawi'
Jun 14,2023
0 people found
this helpful
I was so lucky to get help from Jasmine about my contract renewal, she was doing her best to reply fast and do everything the quickest she can....
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“Harry has always been extremely helpful whene......”

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Jun 07,2023
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Harry
By: 'Jen'
Jun 07,2023
0 people found
this helpful
Harry has always been extremely helpful whenever I've had issues with my flat. Recently had trouble with the kitchen sink and it was fixed in just over 24hours from reporting it. He kept me updated via FixFlo and checked in when the job was marked ...
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“Very helpful and provided support where requi......”

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May 30,2023
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Jennaya
By: 'Richard'
May 30,2023
0 people found
this helpful
Very helpful and provided support where required. Good customer service overall. I would recommend. No complaints with the service provided....
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“Miss Jennaya Baiines 's help...”

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May 29,2023
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Jennaya
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Amy
By: 'bob'
May 29,2023
0 people found
this helpful
we much apreciate Miss Jennaya Baiines 's help when we were in Liverpool. she helped us and make the whole process easier and faster. resolved our problems and we would like to Thank her and give her best rate...
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“Just a few words about Katie Hadfield, she ha......”

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May 29,2023
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Katie
By: 'Paul'
May 29,2023
0 people found
this helpful
Just a few words about Katie Hadfield, she has worked tirelessly for us when we needed help. She is very easy to communicate with and is on top of her work at Arndale House. She promptly replies to any questions. We are kept up to ...
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“I required referencing from the team and even......”

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May 27,2023
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Jennaya
By: 'Rhodri'
May 27,2023
0 people found
this helpful
I required referencing from the team and even though it was outside of working hours I was pleasantly surprised at Jennaya’s diligence to complete the task for me. Going above and beyond and it was very much appreciated....
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“The ladies I dealt with were really helpful f......”

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May 25,2023
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Jasmine
By: 'Pip'
May 25,2023
0 people found
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The ladies I dealt with were really helpful from initial contact. They were able to help me with all my queries from start to finish. Very professional service offered....
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“Nothing was too much trouble for Sophie and H......”

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May 25,2023
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Sophie
By: 'Emily'
May 25,2023
0 people found
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Nothing was too much trouble for Sophie and Harrison, from applying to my move in day, everything was smooth and all questions answered with no problem!...
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“Leah made my experience with X1 very smooth. ......”

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May 24,2023
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Leah
By: 'Ian'
May 24,2023
0 people found
this helpful
Leah made my experience with X1 very smooth. Leah was informative along the way an helped with any issues I faced. Will defiantly recommend X1 to my friends. Alex...
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“Very happy with Jennaya as our manager...”

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May 24,2023
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Jennaya
By: 'Mara'
May 24,2023
0 people found
this helpful
Jennaya has been helping while my current manager is away on leave and I am so pleased with my customer service. She has answered all queries and issues raised and has remained polite prompt and professional glad that’s she has taken over to help ...
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“Harry was very helpful and, together with the......”

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May 24,2023
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Harry
By: 'Pedro'
May 24,2023
0 people found
this helpful
Harry was very helpful and, together with the contractors, solved my problems regarding heater with malfunction and broken armchair. It was quick and efficient. Thank you very much, Harry, for all support. Keep going with the great work. Pedro...
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“I rang up enquiring over a 1/2 bedroom and go......”

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May 24,2023
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By: 'Joe'
May 24,2023
0 people found
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I rang up enquiring over a 1/2 bedroom and got a viewing the same day over the phone from kayley couldn't be any more helpful on the phone. Kayley was waiting outside for me I got a nice welcome very polite...
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“Kayley was Extremely helpful, provided lots o......”

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May 23,2023
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By: 'Demi'
May 23,2023
0 people found
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Kayley was Extremely helpful, provided lots of info about the property, could answer all questions asked and was very polite...
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“Jennaya our property manager has been amaIng ......”

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May 23,2023
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Jennaya
By: 'Ctalb'
May 23,2023
0 people found
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Jennaya our property manager has been amaIng with our last few requests, before ther I’ve not had to deal with her directly much just been running along with no need for help but the second we needed it she’s been amazing, personal too ...
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“Very helpful and friendly!Attentive to custo......”

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May 22,2023
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Jennaya
By: 'Dr. Paolo Beltrame'
May 22,2023
0 people found
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Very helpful and friendly! Attentive to customer needs and clear with information. Sometimes a little tricky to get into the system... but once inside you feel treated with care....
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“Great prompt service...”

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May 20,2023
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By: 'A'
May 20,2023
0 people found
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Great prompt service when it comes to resolving any issues that occur with the property. Harry, the agent in charge has been great....
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“I do not recommend a flat X1 studio. Horrible......”

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May 13,2023
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By: 'Leah'
May 13,2023
0 people found
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I do not recommend a flat X1 studio. Horrible experience, wi-fi network does not work, the agency is very slow, they solve problems in 3/4 months, even urgent ones. I found myself very badly and I do not recommend it to anyone. X1, L14BF. Absolutely ...
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“Katie Hadfield...”

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Apr 20,2023
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Katie
By: 'George'
Apr 20,2023
0 people found
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Very responsive and follows up on queries. Always positive, whether by email or on the phone and invariably provides solutions or constructive suggestions...
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“Abby has been extremely helpful with managing......”

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Jan 22,2023
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By: 'Jon'
Jan 22,2023
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Abby has been extremely helpful with managing our property by being very quick to respond, keeping us update and always being very professional/friendly. I would highly recommend Abby to anyone looking for a property manager in Liverpool!...
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Tenant Fees

Overall Fees

Residential Adverts

PERMITTED PAYMENTS
* NO holding fee required
* Reposit available capped at one weeks rent
* One months deposit entered into government protected scheme (DPS) otherwise.
* Pets allowed for an additional rent of £20pcm (approval from Landlord required)
* Payment of up to £50 if you want to change the tenancy agreement
* Payment of interest for the late payment of rent at a rate of 3% above Bank of Englands base rate.
* Payment of any unpaid rent or other reasonable costs associated with your early termination of the tenancy


X1 Lettings are a member of The Property Ombudsmen Redress Scheme and relevant Client Money Protection Schemes.



Student Adverts

PERMITTED PAYMENTS
* NO holding fee required
* Reposit available capped at one weeks rent
* £300 deposit entered into government protected scheme (DPS) otherwise.
* Pets allowed for an additional rent of £20pcm (approval from Landlord required)
* Payment of up to £50 if you want to change the tenancy agreement

Last updated on 04/06/2019, 2:39 PM by Jaimie Crowther

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by X1 Sales and Lettings, Liverpool L2 2QP



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X1 Sales and Lettings

Branch - Liverpool, L2

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