97% sales valuation accuracy
100% sales fee satisfaction
Nov 21,2023
Nov 21,2023
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Hollie was available throughout the transaction and communicated well with all parties. She is personable and a pleasure to deal with.
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Latest Reviews
31st Aug 2024
reviewed by 'Marina'
12th Mar 2024
reviewed by 'Christopher Strange'
12th Jan 2024
reviewed by 'Julie'
8th Jan 2024
reviewed by 'Adedayo'
27th Dec 2023
reviewed by 'BG'
18th Dec 2023
reviewed by 'Gurdev Singh'
Opening Hours
Address
Beresfords
85 Main Road
Gidea Park,Romford
Essex
RM2 5el
sell: 01708 730 255 lett: 01708 765 333
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97% | 100% | £158,000 | £3,900,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 14 | 0 | 12 | 1 | 113 | 2 | 102 | 7 | 4 | 3 |
Areas covered
- RM7 8
- RM1 2
- RM7 7
- RM1 1
- RM7 9
- RM1 3
- RM5 3
- RM1 4
- RM7 0
- RM2 5
- RM2 6
- RM3 0
- RM3 7
- RM3 9
- RM5 2
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Aug 31,2024
Aug 31,2024
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I wanted to take a moment to express my deepest gratitude to Freja, Kimberley and Farran for invaluable help with buying our new home. Your support and expertise made what could have been a stressful process so much smoother and more enjoyable.
Thank you once ...
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Sep 12, 2024
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Hi Marina,
Many thanks for your 5 star award for the ladies at our office in Harold Wood. They all work hard to ensure a sale goes through as smoothly as possible, guiding and supporting throughout the process. With their knowledge and expertise, they are best placed to overcome any issues which may arise and I am pleased to hear their tenacity has enabled you to purchase your new home. We wish you many happy years there and look forward to assisting you again in the future.
Alison Horsley, ...
Mar 12,2024
Mar 12,2024
1
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A1, Excellent job, Every one at Beresfords, professional, calm and focused, Thank you...
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Jan 12,2024
Jan 12,2024
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Thank you to Paul, Carly and Hollie who have been brilliant in selling my mother’s property. They dealt with all the viewings and made the whole process less stressful....
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Jan 08,2024
Jan 08,2024
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Beresford services was lovely. Charlie was very warm and always happy to render assistance. Well done Beresford team...
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Feb 05, 2024
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Adedayo
Thank you for your kind words about Beresfords' service, especially the warm, helpful assistance provided by Charlie. I was thrilled to read about your positive experience and I will make sure I pass on your commendation to the entire lettings team. We wish you all the best in your new home. ...
Dec 27,2023
Dec 27,2023
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Thank You to Rob, Kirstie and the rest of the team for all your help and support in finally getting us into our lovely new house.
This really wouldn’t have happened without all your hard work and dedication to getting it all through by ...
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Dec 18,2023
Dec 18,2023
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The sales team were very professional and helpful.
Cooperative easily available for guidance and communications....
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Dec 13,2023
Dec 13,2023
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My parents decided it was time to move on from their family home of 41yrs after the area was becoming more and more overcrowded.
This was a difficult decision because of the love they still had for their home.
I contacted a couple of agents, ...
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Dec 12,2023
Dec 12,2023
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I called Upminster office at around 1hr 30 minutes before they closed as both my son and I were locked out of our home.
Cameron kindly offered to go and let my son into the property as he was standing outside in the cold and I ...
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Jan 03, 2024
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Hi Cassandra,
Thank you for your positive review and 5-star rating. It was great to read that Cameron went above and beyond to assist yourself and your son, ensuring you weren't left out in the cold. If you have any further enquiries please feel free to reach out. ...
Nov 21,2023
Nov 21,2023
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Hollie was available throughout the transaction and communicated well with all parties. She is personable and a pleasure to deal with....
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Nov 22, 2023
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Hi Greg,
Thank you for taking the time to post your 5 star award for Hollie who is based at our office in Gidea Park. Hollie is focused on providing the best possible customer care and will keep all parties regularly updated throughout a transaction. She will appreciate your kind comments and look forward to assisting you again in the future.
Alison Horsley, Customer Care Manager ...
Nov 20,2023
Nov 20,2023
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I can’t thank the staff ( rob,carly and Kirsty enough for all thier help with finally helping us sell our property after being badly let down by another estate agents. They got us a quick buyer and pushed and persuade all the time to ...
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Nov 22, 2023
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Thank you very much Karen for the 5 star award. We are glad to hear you had such a great experience selling your home with Rob, Carly and kirstie from our office in Gidea Park. The team will always work proactively to generate maximum interest on any property. An agreed sale will be in very safe hands with Kirstie as she has over 20 years experience in the industry. She is therefore perfectly placed to overcome any issues that may arise during the process. Your kind comments are much appre ...
Nov 03,2023
Nov 03,2023
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Dealt with Paul mostly and Carly occasionally
Their service was faultless kept us up to date all the time, any issues i had I would contact either by phone or email and was contacted back straight away anything that needed to be sorted their end ...
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Nov 01,2023
Nov 01,2023
1
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Thank you Beresford's Gidea Park for all your help on my recent property sale.
All the staff were very helpful especially Paul and Hollie who mainly dealt with the sale.
They made it a very smooth and stress free experience throughout.
Would definitely recommend Beresford's ...
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Sep 28,2023
Sep 28,2023
2
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The services we got from the staffs was welcoming especially from Karen Elliott, she was super patient with us...
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Nov 22, 2023
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Stanley,
Thank you for your 5-star review and positive feedback with regards to your recent dealings with our team at Gidea Park lettings. We wish you all the best in your new home and I know the team will be thrilled with your rating. ...
Sep 25,2023
Sep 25,2023
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As a first time buyer, it was very daunting but, many thanks to Carly Cole who worked tirelessly to get the completion over the line! She was supportive and helpful from staff to finish....
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Sep 21,2023
Sep 21,2023
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Professional, knowledgeable, and communication was kept constant with a friendly voice. I recommend Beresfords to others....
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Sep 18,2023
Sep 18,2023
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Hollie and Rob are very nice and professional during the whole process. Thank you for their help for completing the purchase....
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Sep 11,2023
Sep 11,2023
2
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I am delighted for the opportunity to write a review about the priceless contributions of the Beresford Team in our journey to becoming a buy to let landlord. It’s being quite a roller coaster ride!
The proactiveness of the Mortgage Adviser, Pindar, enabled us ...
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Sep 22, 2023
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Thank you for your heartfelt review and 5-star rating regarding the Beresfords team's contribution to your journey as a buy to let landlord. We are thrilled that our team members, including Pindar, Rob, Holly and Karen played crucial roles in your success. Your recommendation and appreciation for all their hard work means a lot to us. ...
Sep 08,2023
Sep 08,2023
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Very helpful team with reference to managing my property, good response time, very effective and efficient way of management...
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Sep 22, 2023
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We greatly appreciate your feedback and I was pleased to read that our team has been responsive in managing your property. Our commitment to effectiveness and efficiency in property management is a top priority and your custom is important to us. We look forward to continuing to provide you with an excellent service. ...
Aug 21,2023
Aug 21,2023
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Paul and Carly were always on hand to take calls and communicated with us every step of the way. There was a very tight deadline which we would not have made without Paul and Carly's efforts. Thank you...
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Aug 21, 2023
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Hi Jack and Victoria,
Thank you both for the 5 star award and positive feedback for Paul and Carly who are based at our office in Gidea Park. Both are focused on providing the best possible customer care, from the first point of contact through to exchange and completion. They will do everything within their power to ensure the transaction goes through promptly, keeping all parties regularly updated throughout the process. Thank you for sharing your experience, we look forward to assisting y ...
Jul 27,2023
Jul 27,2023
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Massive thanks to Rob for making my dream move happen. I literally couldn’t have asked for more, from the service provided, responsiveness, and quickest turnaround ever! It’s the second time I’ve used Beresfords, Gidea park and would never use anyone else. I ...
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Jul 11,2023
Jul 11,2023
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I would just like to praise Farran Deal who helped me with the smooth process of purchasing 38 Wild Rose House. Farran is an excellent addition to your company. Farran is professional, polite, quick at responding and has been so helpful with any questions that I ...
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Jul 10,2023
Jul 10,2023
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Absolutely amazing service start to finish! Robert, Carly and Hollie could not have been more professional and kept us updated throughout the whole process. This is the standard, very impressed!!...
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Apr 19,2023
Apr 19,2023
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We had used Beresfords previously in 2014 when obtaining a probate valuation. Throughout the process Paul Money provided wise guidance and was always very helpful over what was along sales period. We never felt pressurised and were kept fully informed throughout the process . Paul went out ...
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Apr 03,2023
Apr 03,2023
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Fantastic service from valuation to completion.
Communication with both Paul and Carly was excellent. I was kept in touch, every step of the way.
Would not hesitate to use again....
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Mar 17,2023
Mar 17,2023
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An excellent customer experience from start to finish. All the team are a great credit to Rob Stiff, Branch Manager and, of course Paul Beresford, who leads by example. Special thanks to Hollie Hall, who kept on top of the transaction, chasing up anyone who ...
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Feb 26,2023
Feb 26,2023
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I was impressed by Kimberley's professional attitude and friendly support throughout the process of buying my home.
She has both the sellers interest and mine at heart and worked to make sure both are wishes were being met swiftly and efficiently.
Highly recommend Beresfords....
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Feb 19,2023
Feb 19,2023
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I recently sold my house and chose Rob Stiff as my agent. I found Rob to be knowledgeable, friendly, helpful and a great communicator. It was refreshing to deal with an agent who was honest, professional and provided great rationale to pricing up the house. ...
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Feb 02,2023
Feb 02,2023
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Using Beresfords as my letting agent has been a great experience as from firstly speaking to Karen about the renewal, to Melissa, Holly, Lauren, Abby, Gabby all through completion, all have all been professional, very knowledgeable, and clearly passionate about what they do and getting ...
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Apr 17, 2023
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Mark
I wanted to thank you personally for your kind review. It is great to read your experience with our lettings team has been positive and I know they will be thrilled with your 5* rating.
Christopher Dutton
Area Director
Residential Lettings ...
Jan 25,2023
Jan 25,2023
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Received amazing service throughout the process of selling our flat. Communication was excellent and follow ups carried out promptly. Can't thank Carly and all the staff there enough in getting the sale through to completion. Highly recommended...
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Jan 26, 2023
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Hi Rosemary,
Many thanks for the great review for our office in Gidea Park and in particular Carly. As an established team with years of experience in the industry, they are perfectly placed to deal with any issues that may arise during the sales process. They will do all possible to ensure a sale goes through to exchange and completion, keeping all parties regularly updated. Your 5 star award and recommendation are much appreciated, we look forward to assisting you again in the future.
Alis ...
Jan 17,2023
Jan 17,2023
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Very professional and always at the end of the telephone to help and sort any queries I had . Worth using a long standing experienced Estate Agents ....
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Jan 19, 2023
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Hi Marion,
Many thanks for your 5 star award and positive comments for our office in Gidea Park. Our established team are focused on providing the best possible customer care and will really appreciate you sharing your experience. We look forward to assisting you again in the future.
Alison Horsley, Customer Services Manager ...
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Complaints Procedure
https://www.beresfords.co.uk/complaints-procedures/
Last updated at 3:50 PM 08/02/2019 by allAgents
Best Estate Agent in RM2 
Best Estate Agent in Romford 
Thank you for taking the time to post your 5 star award for Hollie who is based at our office in Gidea Park. Hollie is focused on providing the best possible customer care and will keep all parties regularly updated throughout a transaction. She will appreciate your kind comments and look forward to assisting you again in the future.
Alison Horsley, Customer Care Manager