“I wish I had read some of these reviews before ......”
1 Star Review
Aug 22,2013
By:
'Do'
Aug 22,2013
Branch: Manchester, 21 Albion Street
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: M25
Branch: Manchester, 21 Albion Street
Lettings (as a Landlord)
Postcode: M25
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people found
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I wish I had read some of these reviews before appointing Bridgfords to advertise my property for rental. Instead I based my choice on a positive experience by the company they took over!
I experienced a catalogue of problems in the letting process:
1 Being unreasonably pushy to get my property marketed despite me having a couple of months' available to market the property.
2 Lying to the tenant and putting her under pressure to bring cash on viewing day to avoid losing the property!
3 Failing to inform me about and subsequently answer my queries about the application process
4 Promising an aggressive marketing campaign, then failing to deliver on timescale they promised and then posting an advert that could have been bettered by a 10 year old
5 Ignoring my instruction for "let only" and making unauthorised deductions for management fees from the rental monies
6 As a new landlord, I wanted to use a company that would know what to do and guide me through the process - the reality was I chased them every step of the way I was not given the contract to review ahead of the sign up day, and they misinformed me about the deposit scheme leaving me to do a lot of work myself and having a lot of stress in chasing them.
I implore prospective landlords who have the foresight to look at reviews in advance:
DO NOT USE BRIDGFORDS, they are very expensive, their communication very poor and their promises not kept.
What agent could do to change your mind?
Exercise some positive principles: honesty, integrity.
Keep their promises made to clients
Return phone calls and emails especially those containing important queries.
Know their business and processes and correctly inform a prospective client of these.
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