“Friendly , professional and very helpful . All threw the process . Couldn't ......”
5 Star Review
Aug 12,2016
By:
'Kevin'
Aug 12,2016
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: NE28
Lettings (as a Landlord)
Postcode: NE28
0
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Friendly , professional and very helpful . All threw the process . Couldn't fault Russ in any way... And gave me excellent advice....
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Comment on agent fees
Fair
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“K* S* is unhelpful uncaring and over sensitive She does ......”
1 Star Review
Aug 12,2016
By:
'Alan'
Aug 12,2016
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: NE7
Lettings (as a Landlord)
Postcode: NE7
0
people found
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K* S* is unhelpful uncaring and over sensitive She does not return e mails or deal with complaints and after almost 10 years of dealing with Jan Forster EstatesI would never use them again...
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Comment on agent fees
Reasonable
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“Sarah was excellent. She negotiated the best price for us ......”
5 Star Review
Aug 08,2016
By:
'Sarah'
Aug 08,2016
Services: Sales (as a Vendor)
Sold price: £130000
Would you recommend?: Yes
Postcode: NE7
Sales (as a Vendor)
Sold price: £130000
Postcode: NE7
0
people found
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Sarah was excellent. She negotiated the best price for us and provided updates and reassurance right through to completion despite the sale not being completely straight forward at times. Thank you.... We will be recommending Jan Forster to others!...
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Comment on agent fees
Agent fees were straight forward and best quoted
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“Sarah was excellent from start to finish. She guided us ......”
5 Star Review
Jul 18,2016
By:
'Pat'
Jul 18,2016
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: NE7
Sales (as a Vendor)
Postcode: NE7
0
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Sarah was excellent from start to finish. She guided us through the process every step of the way and was always available to give advice. I would highly recommend Sarah and Jan Foster estate agents....
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Comment on agent fees
Fair and competitive
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Yes
“Just bought my first house and used Jan Forster Estates ......”
5 Star Review
Jun 16,2016
By:
'Scott'
Jun 16,2016
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: NE28
Sales (as a Buyer)
Postcode: NE28
0
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Just bought my first house and used Jan Forster Estates for all aspects of the buy, Including there recommended solictor and surveyor. House went through with no problems and Sarah was great. Especially going out her way to allow me to view the house to ...
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Comment on agent fees
Good
0
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Yes
“Charlotte was extremely efficient in finding relevant properties for me. ......”
5 Star Review
Jun 16,2016
By:
'Samantha'
Jun 16,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NE26
Lettings (as a Tenant)
Postcode: NE26
0
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Charlotte was extremely efficient in finding relevant properties for me. She is very friendly, polite and upbeat. If moving house again would defiantly contact her....
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Comment on agent fees
Na
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“Very quick and easy process to let property, let within 3 ......”
5 Star Review
Jun 14,2016
By:
'MartinQ'
Jun 14,2016
Services: Lettings (as a Landlord)
Rent PCM: £750
Would you recommend?: Yes
Postcode: NE12
Lettings (as a Landlord)
Rent PCM: £750
Postcode: NE12
0
people found
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Very quick and easy process to let property, let within 3 days. Complete process undertaken by Jan Forster Estates from start to finish, a 'hands off' process for us which is exactly what we wanted. Very impressed by their professionalism and the quality of service that ...
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Comment on agent fees
Lower than we originally anticipated once the initial fee has been deducted.
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“Excellent service through a difficult move.Thanks for helping us ......”
5 Star Review
Jun 08,2016
By:
'Jill'
Jun 08,2016
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: NE7
Sales (as a Vendor)
Postcode: NE7
0
people found
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Excellent service through a difficult move.Thanks for helping us get a buyer so quickly. I will definitely be recommending you....
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Comment on agent fees
High but open to negotiation so that was fine.
0
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“From the moment I first contacted Jan Forster, I had ......”
5 Star Review
May 24,2016
By:
'Jason'
May 24,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NE3
Lettings (as a Tenant)
Postcode: NE3
0
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From the moment I first contacted Jan Forster, I had a great experience with friendly phone calls and relevant emails for properties in my search criteria.
All through the process everyone was there to help and make sure that the move went very smooth....
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0
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“Jen has been conscientious thorough and methodicalthroughout the whole letting ......”
5 Star Review
May 24,2016
By:
'Dawson'
May 24,2016
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: NE7
Lettings (as a Landlord)
Postcode: NE7
0
people found
this helpful
Jen has been conscientious thorough and methodical
throughout the whole letting process and always kept me informed.
It was her hands on approach which got the result....
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Comment on agent fees
Good
0
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Yes
“Great service, always at hand to to listen to your ......”
5 Star Review
May 09,2016
By:
'Jack'
May 09,2016
Services: Sales (as a Vendor)
Sold price: £104000
Would you recommend?: Yes
Postcode: NE28
Sales (as a Vendor)
Sold price: £104000
Postcode: NE28
0
people found
this helpful
Great service, always at hand to to listen to your concerns about selling your property, and very good at giving advice when needed.
When I've spoke to them over the phone they have been brilliant and so polite. They have got me through a very ...
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0
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“although positive reviews are not accepted, I don't have much ......”
5 Star Review
Apr 15,2016
By:
'Liang'
Apr 15,2016
Services: Lettings (as a Tenant)
Rent PCM: £650
Would you recommend?: Yes
Postcode: NE77
Lettings (as a Tenant)
Rent PCM: £650
Postcode: NE77
0
people found
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although positive reviews are not accepted, I don't have much negative review to say. I think the service is clear and helpful...
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Comment on agent fees
It's fine
0
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Yes
“Communication at times within their organisation was poor.Some staff ......”
2 Star Review
Mar 25,2016
By:
'pedro'
Mar 25,2016
Services: Sales (as a Vendor)
Sold price: £119600
Would you recommend?: Yes
Postcode: NE7
Sales (as a Vendor)
Sold price: £119600
Postcode: NE7
0
people found
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Communication at times within their organisation was poor.Some staff had "attitude" when confronted with a problem.Will say that when Sarah was dealing with sale it was done in professional manner.
Still think fees are "money for old rope" considering what was done!...
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Comment on agent fees
For what was done, I think they were high.However, I doubt if any different from other agents fees.
0
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Yes
“Dealt with Hannah and Russ in landlord capacity, let only ......”
5 Star Review
Mar 18,2016
By:
'Landlord'
Mar 18,2016
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: NE7
Lettings (as a Landlord)
Postcode: NE7
0
people found
this helpful
Dealt with Hannah and Russ in landlord capacity, let only service. Fees similar to other agents but the level of service received would make other agents stop and have a word with themselves. All matters and communications dealt with/responded to professionally and extremely promptly ...
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0
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“i am happy with the service recvd was kept upto ......”
5 Star Review
Mar 15,2016
By:
'rapinder'
Mar 15,2016
Services: Lettings (as a Landlord)
Rent PCM: £550
Would you recommend?: Yes
Postcode: NE4
Lettings (as a Landlord)
Rent PCM: £550
Postcode: NE4
0
people found
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i am happy with the service recvd was kept upto date with viewings and the the move in progress when a tenant was found...
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Comment on agent fees
bad
0
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Yes
“Jen was great with dealing any enquiries and the whole ......”
4 Star Review
Mar 15,2016
By:
'Alex'
Mar 15,2016
Services: Lettings (as a Tenant)
Rent PCM: £585
Would you recommend?: Yes
Postcode: NE7
Lettings (as a Tenant)
Rent PCM: £585
Postcode: NE7
0
people found
this helpful
Jen was great with dealing any enquiries and the whole process. She kept me updated on a regular basis and was very open and amenable...
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Comment on agent fees
Certainly not the most expensive but at the top end of the bracket
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Yes
“This is the second time I have used this branch ......”
5 Star Review
Mar 11,2016
By:
'June'
Mar 11,2016
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: NE28
Lettings (as a Landlord)
Postcode: NE28
0
people found
this helpful
This is the second time I have used this branch to find me a tenant. I have tried a few other agents in the past and in my opinion this agency is one of the best. They have found me a tenant very quickly and ...
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Comment on agent fees
Good
0
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Was this helpful?
Yes
“Charlotte was very helpful when I was trying to find ......”
5 Star Review
Mar 08,2016
By:
'Nicholas'
Mar 08,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NE7
Lettings (as a Tenant)
Postcode: NE7
0
people found
this helpful
Charlotte was very helpful when I was trying to find a new property, both in terms of speed and efficiency. It was a pleasure dealing with her and she helped make the whole procedure go smoothly. She has my highest recommendation, while I can also ...
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Comment on agent fees
More or less middle of what I have seen from other agencies in the area, some were higher and others were lower.
0
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Yes
“Very helpful and a quick and easy process keeping you ......”
5 Star Review
Feb 29,2016
By:
'Alex'
Feb 29,2016
Services: Admin
Rent PCM: £550
Would you recommend?: Yes
Postcode: NE28
Admin
Rent PCM: £550
Postcode: NE28
0
people found
this helpful
Very helpful and a quick and easy process keeping you updated all the way through and helping you all the way through the process. Excellent customer service...
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Comment on agent fees
Good
0
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Yes
“When I rang wanting to view the property, it was ......”
5 Star Review
Feb 29,2016
By:
'Amanda'
Feb 29,2016
Services: Lettings (as a Tenant)
Rent PCM: £450
Would you recommend?: Yes
Postcode: NE28
Lettings (as a Tenant)
Rent PCM: £450
Postcode: NE28
0
people found
this helpful
When I rang wanting to view the property, it was arranged for the very same day, I was also impressed at how everything moved quickly & efficiently & I was kept updated constantly...
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Comment on agent fees
Good
0
people found
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Yes
“Really helpful, really quick responses and great communication. Service with ......”
5 Star Review
Feb 23,2016
By:
'Ian'
Feb 23,2016
Services: Lettings (as a Tenant)
Rent PCM: £675
Would you recommend?: Yes
Postcode: NE12
Lettings (as a Tenant)
Rent PCM: £675
Postcode: NE12
0
people found
this helpful
Really helpful, really quick responses and great communication. Service with a smile and extremely understanding of my personal situation. Overall - effortless procedure!...
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Comment on agent fees
Way, way, way too expensive! This is especially true when considering I am self employed and my previous address was my cousin's house. So essentially, I paid over ‚£400 for a character reference from a family member and for me to prove my own income. Seems very unfair.
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“Fantastic team - really pleased with the service at Jan ......”
5 Star Review
Feb 19,2016
By:
'Fiona'
Feb 19,2016
Services: Sales (as a Vendor)
Sold price: £93500
Would you recommend?: Yes
Postcode: NE7
Sales (as a Vendor)
Sold price: £93500
Postcode: NE7
0
people found
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Fantastic team - really pleased with the service at Jan Foster. All the staff have been great, can't fault a thing. Would definitely recommend and will certainly use them again....
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Comment on agent fees
Very reasonable
0
people found
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Yes
“Charlotte was very efficient and kept me up to date ......”
4 Star Review
Feb 09,2016
By:
'Alan'
Feb 09,2016
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: NE7
Lettings (as a Landlord)
Postcode: NE7
0
people found
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Charlotte was very efficient and kept me up to date regularly with letting progress and references.
I would therefore rate her service as 4 almost 5 because no one is perfect only almost....
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Comment on agent fees
Fair but reasonable
0
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Yes
“Excellent service from Charlotte McGregor, as we wanted to find ......”
5 Star Review
Feb 06,2016
By:
'Rachel'
Feb 06,2016
Services: Lettings (as a Tenant)
Rent PCM: £475
Would you recommend?: Yes
Postcode: NE30
Lettings (as a Tenant)
Rent PCM: £475
Postcode: NE30
0
people found
this helpful
Excellent service from Charlotte McGregor, as we wanted to find somewhere to move into relatively quickly she made this process very easy & even enjoyable as I imagined it to be much more stressful, she explained everything to us about the process & any questions we had ...
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Comment on agent fees
Very very good
0
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Yes
“Extremely helpful service would recommend Charlotte to friends very happy ......”
5 Star Review
Feb 06,2016
By:
'Elwhitediablo'
Feb 06,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NE30
Lettings (as a Tenant)
Postcode: NE30
0
people found
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Extremely helpful service would recommend Charlotte to friends very happy with the help and information I was provided with before choosing this property....
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Comment on agent fees
Acceptable.
0
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Yes
“Since making contact with JF about property search I was ......”
4 Star Review
Feb 06,2016
By:
'William'
Feb 06,2016
Services: Lettings (as a Tenant)
Rent PCM: £775
Would you recommend?: Yes
Postcode: NE7
Lettings (as a Tenant)
Rent PCM: £775
Postcode: NE7
0
people found
this helpful
Since making contact with JF about property search I was kept updated with properties available which finally ended with us finding the right property which suited our family needs. Charlotte was our main contact and kept us updated on the letting details and progress with ...
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Comment on agent fees
OK
0
people found
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Yes
“We are very happy with the service we have received ......”
5 Star Review
Feb 06,2016
By:
'Anonymous'
Feb 06,2016
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: NE12
Lettings (as a Landlord)
Postcode: NE12
0
people found
this helpful
We are very happy with the service we have received from Jen and her team. They have all been helpful, friendly and efficient....
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0
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Yes
“We wouldn't have even known about the house if Jen ......”
5 Star Review
Feb 06,2016
By:
'Chickens86'
Feb 06,2016
Services: Lettings (as a Tenant)
Rent PCM: £700
Would you recommend?: Yes
Postcode: NE6
Lettings (as a Tenant)
Rent PCM: £700
Postcode: NE6
0
people found
this helpful
We wouldn't have even known about the house if Jen hadn't added it on to the viewing list. So glad she did :) She has been a great help. Thank you....
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Comment on agent fees
Good
0
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Yes
“Outstanding, efficient service . We were always kept fully informed by ......”
5 Star Review
Feb 01,2016
By:
'Joan'
Feb 01,2016
Services: Sales (as a Vendor)
Sold price: £135000
Would you recommend?: Yes
Postcode: NE6
Sales (as a Vendor)
Sold price: £135000
Postcode: NE6
0
people found
this helpful
Outstanding, efficient service . We were always kept fully informed by phone or email . Very competitive Fees . Liaised well with all involved parties and visited the property wheneve required ,which was important as we were selling from abroad. We highly recommend this company. Thank you ....
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Comment on agent fees
Very competitive
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“Very helpful at every stage of the process. Friendly staff ......”
4 Star Review
Feb 01,2016
By:
'Barnes'
Feb 01,2016
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: NE7
Sales (as a Buyer)
Postcode: NE7
0
people found
this helpful
Very helpful at every stage of the process. Friendly staff who made themselves available at times I required. Regular communication by the method that best suited me....
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0
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