90% lettings valuation accuracy
96% lettings fee satisfaction
We are focused more than ever on caring for customers and delivering consistently high levels of service tailored to the needs of individual landlords and tenants.Our approach to customer service is built around quality and value and is driven by our friendly and professional team of staff.Our overall ...
show more
We are focused more than ever on caring for customers and delivering consistently high levels of service tailored to the needs of individual landlords and tenants.
Our approach to customer service is built around quality and value and is driven by our friendly and professional team of staff.
Our overall aim is to enable our team to do their work quickly and efficiently. Keeping customers informed. Protecting customers interests. Doing what we say we are going to do. A company where reputation matters and a business that takes a long term view.
1LET Quality means...
A highly qualified, experienced and competent team of staff. On-going staff training. Conscientious and trustworthy suppliers and contractors. Systems and communication that always put the needs of our customers first.
1LET Value means...
Constantly working towards greater efficiency. Highly transparent invoicing and financial transacting. Making sure that our pricing is fair and competitive at all times. Helping our customers to make informed choices.
Our approach to customer service is built around quality and value and is driven by our friendly and professional team of staff.
Our overall aim is to enable our team to do their work quickly and efficiently. Keeping customers informed. Protecting customers interests. Doing what we say we are going to do. A company where reputation matters and a business that takes a long term view.
1LET Quality means...
A highly qualified, experienced and competent team of staff. On-going staff training. Conscientious and trustworthy suppliers and contractors. Systems and communication that always put the needs of our customers first.
1LET Value means...
Constantly working towards greater efficiency. Highly transparent invoicing and financial transacting. Making sure that our pricing is fair and competitive at all times. Helping our customers to make informed choices.
Latest Reviews
View all Reviews 223
19th May 2024
reviewed by 'Jo-Anne Thomson'
25th Jan 2024
reviewed by 'Mark Evan Wong'
9th Nov 2023
reviewed by 'Maria'
9th Sep 2023
reviewed by 'Jess'
22nd Aug 2023
reviewed by 'Yahya Barry'
4th Aug 2023
reviewed by 'CAROL'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 90% | 96% | £475 | £1,950 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 81 | 1 | 132 | 5 | 0 | 0 | 0 | 0 | 3 | 1 |
Areas covered
- EH1
- Edinburgh & Lothians
- EH2
- Morningside EH10
- EH3
- Stockbridge
- EH4
- EH5
- EH6
- EH7
- EH8
- EH9
- EH10
Address
20a Manor Place
Edinburgh
City of Edinburgh
EH3 7DS
0131 476 5500
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Latest Properties
No Properties
Images & Videos
Aug 29,2013
Aug 29,2013
0
people found
this helpful
this helpful
Always been very helpful when in contact with them, prompt responses and all round good service. Issues dealt with accordingly and quickly. Highly recommended!...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 19, 2013
View all comments
(1)
Hi Elliesoap! Thank you for leaving us a 5 star review! We are glad you feel we offer a good service and we are delighted to hear you would recommend us! Thank you once again and thank you for letting with 1LET! ...
Aug 21,2013
Aug 21,2013
1
people found
this helpful
this helpful
Throughout our tenancy 1Let were exceptional in all respects, but especially with regards to their friendly and prompt service, which in our eyes sets them apart from other letting agents. Besides this, they were always efficient in effecting any necessary repairs or helping out in ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 19, 2013
View all comments
(1)
Hi Jethro and Kelly! Thank you for taking the time to leave us some feedback. As tenants who have had issues with previous letting agents we are glad that you did not come across such issues with us! We are pleased to hear you felt our service was efficient and we are delighted to hear that we met all of your expectations. Thank you again for your kind words, the useful feedback you have provided, and for choosing to let with 1LET! ...
Jul 17,2013
Jul 17,2013
0
people found
this helpful
this helpful
Professional agency that have been very honest and transparent from day one, very easy to deal with and always on hand to help when needed....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 19, 2013
View all comments
(1)
Hi Sherd! Thank you for leaving us a review. We appreciate your feedback and are glad you have had a positive experience as a landlord who has used our letting services. We are delighted you have given us a 5 star review and said you would recommend our services! Thank you again for your feedback and thank you for choosing to use 1LET’s landlord services! ...
Jul 06,2013
Jul 06,2013
0
people found
this helpful
this helpful
1Let have been very helpful in the complete process of advising where to buy a property in Edinburgh, to getting the flat set up and ready. Nothing seems to much trouble and both Ewan and Ken are always available when I have needed advice. A ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 19, 2013
View all comments
(1)
Hi Alison! Thank you for leaving us a review. We are delighted you have had such a positive experience with 1LET and are glad you chose to set up your rental property with us! As a landlord who chose to use our services it is great to hear such kind words. Thank you for our 5 star review and choosing to recommend us. We appreciate your time and would like to thank you again for choosing 1LET! ...
Jul 05,2013
Jul 05,2013
0
people found
this helpful
this helpful
1Let really are a remarkable letting agency - they do what they say in their advertising. They are professional. They are excellent communicators and respond quickly to any questions. They select tenants well, with input from the landlord. They advertise accurately and quickly, and really ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 19, 2013
View all comments
(1)
Dear Carla Schmoll,
Thank you for submitting a review for 1LET! We are delighted that as a landlord who uses our services you have given such positive feedback. We are glad you are more than happy with our services so far. Your feedback on our tenant application process and our overall service is invaluable to us and we hope to keep on providing you with a service that meets all of your expectations. Thank you again for taking the time to leave us a review and thank you for choosing to use o ...
Jul 04,2013
Jul 04,2013
0
people found
this helpful
this helpful
So far, so good. Just switched from using another agent and Ken managed the process very efficiently in my absence....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 19, 2013
View all comments
(1)
Dear RW
Thank you for taking the time to leave us a 5 star review. We are happy to hear that as a landlord you are happy with the service we provide. Thank you again and thank you for choosing to use our landlord service! ...
May 04,2013
May 04,2013
0
people found
this helpful
this helpful
We bought this flat in 2002 and have used 1 Let as
Our letting agent for it, and at times for another flat, for
Ten years.
1 LET have been excellent; the flat always let, maintenance and
safety checks meticulously carried out, and they have found
tenants who ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 19, 2013
View all comments
(1)
Dear Angus and Alison Johnston
Thank you for leaving us a review. We appreciate your feedback and are glad you have had a positive experience as a landlords who have used our letting services. Having been your letting agent for over 10 years your feedback is invaluable to us. We are glad that you were happy with all aspects of our service and are delighted to hear that you would recommend our services. Thank you again for taking the time to review 1LET and thank you for choosing to use our serv ...
May 03,2013
May 03,2013
0
people found
this helpful
this helpful
I would just like to say a BIG THANK YOU to Ken & Ewan and their team at 1Let. They have been a great help from day one. They did everything thing they said they would, they put my flat on the Thursday and had someone ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 19, 2013
View all comments
(1)
Dear Gordon,
Thank you for leaving us a 5 star review!! We are glad that you were happy with all aspects of our service and would like to thank you for choosing to use our landlord services! ...
Apr 30,2013
Apr 30,2013
0
people found
this helpful
this helpful
As an overseas landlord the service provided by Ken and his team has been invaluable. I've been relying on 1Let for almost 4 years now and although I did unfortunately have one tenant that caused some damage this was dealt with very professionally and all costs ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 20, 2013
View all comments
(1)
Dear Martin. Thank you for submitting a review on your experience as a landlord with 1LET. We are glad to hear that, as an overseas landlord, you have had a positive experience with us and although there was an issue with a previous tenant we hope we did all we could to create a positive outcome. Thank you again for taking the time to leave us some valuable feedback and highlighting that you would use our services again.
We are glad you chose to let your property with 1LET! ...
Mar 15,2013
Mar 15,2013
0
people found
this helpful
this helpful
Very helpful, showed great patience with a new renter moving into the area (and still learning some of Edinburgh's own quirks). Repairs and issues dealt with promptly (even pre-emptively!) Impressed, would definitely recommend....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 20, 2013
View all comments
(1)
Hi Rnicoll! Thank you for taking the time to offer some feedback on your experience with 1LET. We are very pleased you would recommend us as a letting agent and hope we made your move to Edinburgh a pleasant experience. Thank you for your 5 star review - we are glad you chose to let with 1LET! ...
Sep 07,2012
Sep 07,2012
0
people found
this helpful
this helpful
I had an excellent experience with 1Let. The staff are friendly, helpful and approachable, and were as obliging when it came to moving out as they had been when I was moving in. I can't comment on their maintenance services as I had no problems ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 20, 2013
View all comments
(1)
Hi Dkay! We’d like to say thank you for taking the time to leave us a review. We are very pleased you had a positive experience letting with us - and that you had no maintenance issues! We have always been fair when returning our tenant’s deposits and so are glad you recognised this. Thank you for your 5 star review - we are glad you chose to let with 1LET! ...
Mar 19,2012
Mar 19,2012
0
people found
this helpful
this helpful
As a first time landlord I really appreciated Ken taking the time on our first meeting to ensure I fully understood all the neccessary requirements and conditions I needed to fulfill in advance of showing my property for rental. Ken offered constructive advice and opinions, ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 20, 2013
View all comments
(1)
Dear Carol. Thank you for taking the time to submit a review on your experience as a first time landlord with 1LET. We are pleased to hear Ken helped you to fully understand the letting process from beginning to end.
We are also glad to hear you rate our communication and our overall landlord services. Thank you for recommending us and choosing to let your property with 1LET! ...
Mar 16,2012
Mar 16,2012
0
people found
this helpful
this helpful
1Let were very helpful, friendly and efficient, helping me to conclude a let in a short space of time, to suit my requirements, without compromising their landlord client's interests. They responded quickly and clearly to my requests and produced documents and other information in good ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 20, 2013
View all comments
(1)
Hi Davided! We’d like to thank you for taking the time to offer your kind feedback – we are glad you found our letting process a positive experience and we are delighted you were happy with the overall service we provide. We try hard to ensure tenants are happy with their letting experience and we very much appreciate you taking the time to leave us a review. Thank you for choosing to let with 1LET!  ...
Ken
(103)
Beata
(17)
Tina-Dawn
(8)
Rebecca
Karolina
Nicole
(1)
Rosalind
Katharine
(1)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Please visit http://www.1let.co.uk/complaints-policy/ for more information.
Last updated at 11:41 AM 25/01/2016 by allAgents
Best Letting Agent in EH3 
Best Letting Agent in EH3 
