View all comments (1) Dear Craig, thank you for taking the time to offer your feedback on 1LET's Self Managed service. We work hard on delivering excellent customer service and so to hear your reason for choosing 1LET was because of this is great! Ken is great with general advice and highlighting what options are available to best suit the needs of the landlord and so we're delighted to see you've highlighted this. Thank you for offering feedback on your experience and thank you for choosing 1LET! ...

View all comments (1) Dear Jamie, as a landlord who has been with 1LET for almost 9 years it's fantastic to hear your views. We are so pleased we've been able to help by managing your investment and are absolutely delighted to read you've found the team and Ken in particular to be so helpful, friendly and professional. Thank you for your 5 star review and thank you for choosing 1LET! ...

View all comments (1) Dear David and Fiona, thank you for taking the time to write a review for 1LET. It's been a pleasure renting your property and we are so pleased you are happy with the service you have received. Thank you for your review and thank you for choosing 1LET. ...

View all comments (1) Dear Joanna, thank you for your 5-star review! It's fantastic to read your experience with 1LET has been so positive. We're glad we've been able to help. Thank you for choosing 1LET! ...

View all comments (1) Dear Kirsty, thank you for taking the time to offer your feedback on your experience with 1LET. We're so pleased to read you are delighted with our levels of customer service. Ken is a great property manager and tailoring our services to the different needs of people and often unique situations is what we aim to do, thank you for highlighting this. Thank you for your great review and thank you for choosing 1LET.! ...

View all comments (1) Dear Nicolas, thank you for sharing your feedback on 1LET. We are absolutely delighted with your comments and so pleased to hear Ken and the rest of the team have been able to make your tenancy a positive experience. We welcome your 5 star review and would like to thank you for choosing 1LET! ...

View all comments (1) Dear Hannah. Thank you for taking the time to write a review for 1LET. We are absolutely delighted to read that you have had a great rental experience. The team are so pleased to see you've found us to be personable, made to feel safe and you have felt looked after. Thank you for choosing 1LET! ...

View all comments (1) Dear Dee, thank you for taking the time to share your experience of 1LET. We are so pleased to read you have found the information and guidance we offer to be helpful. As a team we try our best to manage everything to the highest of quality and in a timely manner – and we're pleased you have found us to be quick and efficient in helping with any queries. As letting agents it is our responsibility to ensure both the landlord and the tenant are happy – it's therefore great to see you ...

View all comments (1) Dear Suzanne, thank you for taking the time to let us know about your renting experience with 1LET. It's fantastic to read you found us to be organised, efficient and reliable and that you have found Beata in particular to be friendly and helpful. We are delighted to read you would recommend us. Thank you for choosing 1LET! ...

View all comments (1) Dear Alison, thank you for taking the time to offer your feedback on your experience with 1LET. We are so pleased to read you've found us to be thorough, responsive, pleasant and capable. From a tenant's point of view maintenance is often one factor that has a huge effect on renting experience and we are glad that any repairs you reported were dealt with quickly. As always, not every situation can be managed in the same way and we always try to do our best. It's therefore great to hear we were a ...

View all comments (1) Dear Marcin, thank you for taking the time to tell us about your experience as a tenant renting through 1LET. We are all delighted that you are pleased with the level of service you have experienced as we all work very hard on this – and your mention of the company we used call Tenant Shop to arrange and sort out council tax and utilities is also very encouraging – we'll pass on your positive feedback to them too! Thank you again for taking the time and thank you for choosing 1LET! ...

View all comments (1) Dear J Williams, many thanks for taking the time to leave feedback on your experience with 1LET. We are really pleased to hear you are happy with our service, in particular the service youve received from Ken and Beata. Thank you for recommending and thank you for choosing 1LET! ...

View all comments (1) Dear Stephen, thank you for your very positive feedback! As one our longest customers we are of course delighted to hear you would recommend us. We are so pleased you are able to relax in the knowledge that 1LET are looking after your investment. Thank you for taking the time to let us know about your experience and thank you for choosing 1LET! ...

View all comments (1) Dear SJG, thank you for offering your feedback on your experience of 1LET's services, we are really pleased to read you found us to be responsive, helpful and a pleasure to deal with. We are delighted your tenancy went so well and that you have been able to share this with us! Thank you for choosing 1LET! ...

View all comments (1) Dear Ross and Jade, thank you so much for your brilliant review - we are so pleased that you both had such a positive experience with us. We are of course sorry to see you leave but wish you all the best for the future! We're glad any problems were attended to quickly and efficiently. We are so pleased that you feel we are the best you have dealt with, and fantastic to hear you'd recommend us to everyone. Thank you again for taking the time and thank you for choosing 1LET! ...

View all comments (1) Dear Amos, we were delighted to hear that you have had a great experience with your tenancy so far and the team have been professional, helpful and clear - hearing we've been one of the best you've dealt with is really lovely and encouraging to hear. Thank you for choosing 1LET! ...

View all comments (1) Dear MH - what a fantastic review, thank you for taking the time. It's great to hear Beata is so helpful and efficient - she is a super property manager! Thank you for choosing 1LET! ...

View all comments (1) Dear Sophie and Panupon - absolutely delightful review! Thank you for taking the time to offer some feedback on your experience with 1LET and in particular Beata. We always love to hear when our tenants have had a positive experience! It's great to hear you were able to renew your tenancy - and very pleased to hear you would recommend 1LET to others! Thank you for taking the time and thank you for choosing 1LET! ...

View all comments (1) Dear Stasha. What a lovely review , thank you! We were absolutely delighted to read that you've had a great experience and you'd recommend us - it's also great to hear Beata was helpful throughout your tenancy. Thank you for choosing 1LET! ...

View all comments (1) Dear Paul, thank you for taking the time to write a review for 1LET as a team we were delighted to read you have had a positive experience we try our best to tailor our services to the needs of landlord and tenants and so are glad that things have worked out well. Thank you again for taking the time to offer your feedback and thank you for choosing 1LET! ...

View all comments (1) Dear Ricard, thank you for taking the time to offer some feedback one 1LET and your experience. We are delighted to read Ken has been helpful to you throughout your tenancy. It's great to hear you would recommend us too - thank you for choosing 1LET! ...

View all comments (1) Dear Heather T, thank you so much for taking the time to write a review - we are all delighted to hear that you have had a really positive experience with 1LET! We realise when letting a property that was once your home can be a big step as there is most often going to be a huge sense of attachment to the property so to know Ken was able to advise and help with preparing the property for market is great to hear - we're glad we could help! And of course, most importantly you are happy with the l ...

View all comments (1) Dear Euan. Thank you for taking the time to write a review for 1LET. We are delighted to hear that you first experience as a landlord has been a positive one and that Ken gave you confidence in 1LET. We are pleased things are going well and appreciate your feedback. As always if there's anything we can help with just let us know. Thank you for choosing 1LET! ...

View all comments (1) Dear Mel, thank you for taking the time to write a review and offer your feedback. We are delighted to read that you have found us to be efficient and reliable and it's been a pleasure dealing with you too thank you for choosing 1LET! ...

View all comments (1) Dear Sky, thank you for taking the time to write a review for 1LET and your experience as a landlord with us. We are delighted to read that Ken has made a great impression and you feel he has gone above and beyond your expectations in terms of professionalism and assistance in letting your property. We hope to continue delivering a great service to you and your tenants. Thank you for choosing 1LET! ...

View all comments (1) Dear Alison. Thank you so much for taking the time to write a review for 1LET. We are so pleased that you have had a positive experience and that both Ken and Beata were helpful throughout your entire tenancy. It's always great to hear someone say they would recommend us and we appreciate this very much thank you for choosing 1LET! ...

View all comments (1) Dear CSepulveda, thank you for taking the time to write about your experience. We are absolutely delighted to hear you had a positive tenancy and any problems resolved quickly throughout your 3 year tenancy. Thank you for choosing 1LET! ...

View all comments (1) Dear Matt, thank you for taking the time to write a review. We are delighted to read you have had a positive tenancy and you would recommend us. We're glad you then chose to then rent another property with us and we were able to keep you as tenants! Thank you for choosing 1LET! ...

View all comments (1) We are so sorry to hear that you have been experiencing some issues with your tenancy. We are aware that a couple of things needed to be addressed prior to your move in and unfortunately these were not done. We do try our best to get things right, and getting it right every single time is tricky. Although the property was not up the standard it should have been upon moving in (we agree with you) we hope that everything should now be resolved. If you would like to discuss this further please do n ...

View all comments (1) Dear Dovetail, thank you for taking the time to write a review for 1LET. The team was delighted to hear we have been able to help - and that you would not hesitate to recommend us! We appreciate your feed back a lot - thank you for choosing 1LET! ...