View all comments (1) Dear Keith, thank you for writing a review on your experience with 1LET. We are delighted to read Ewan was able to help, even before you had purchased a property, and then subsequently Ken offered valuable advice in letting your property. It's always great to hear a landlord would recommend us to another landlord - thank you for choosing 1LET! ...

View all comments (1) Dear Ekaitz. Thank you for taking the time to write a review for 1LET - the team was delighted to read how happy you are with the level of service you have received. As a first time landlord it's important to make things as easy and as straight forward as possible - and we're so glad to hear you feel we've done this for you. It's fantastic to hear the right tenants were found quickly and that you would recommend us to prospective landlords - thank you for choosing 1LET! ...

View all comments (1) Dear Guy, First of all, thank you for taking the time to write a review for 1LET, it was lovely to read! We're glad to read about the positive experience you have had switching to 1LET and the level at which Ken has been able to help in getting your property ready for letting. It's a bonus to hear the switch to your new insurance policy has saved you money! Working on customer service is our main focus - and feedback like yours means a lot to the team, thank you for choosing 1LET! Kind regards, ...

View all comments (1) Thank you for taking the time to write a review for 1LET - great to see you have been well impressed with the team! We appreciate you sharing your feedback.... and thank you for choosing 1LET! ...

View all comments (1) Dear Diana, thank you for taking the time to write a review on your experience with 1LET. We were delighted to read that Ken made a good first impression and that we managed to let your property quickly. Also fantastic to see that Beata has been of great help too! We really appreciate your feedback - and hope that we continue to deliver! Thank you for choosing 1LET! ...

View all comments (1) Dear Mihaela, thank you for taking the time to write us a review! It's great to hear Ken has made a good impression - and has dealt with all of your enquiries quickly and effectively - we hope we continue to impress. Thank you for choosing 1LET! ...

View all comments (1) Dear Laura, thank you for taking the time to write a review for 1LET. We are absolutely delighted you have had a positive experience. It's reassuring to hear you were more than happy with application process. We're also glad we've been able to respond to any queries in a timely fashion. We look forward to helping you with the management of your own rental properties too! Thank again for your review and thank you for choosing 1LET! ...

View all comments (1) Dear George Thank you for taking the time to submit a review for 1LET. We're delighted to read such a positive review - in particular it's great to see you've found us to be approachable, honest and professional. We do try hard to please both tenants and landlords and the whole team are happy to see that this hard work is paying off! Thank you again for taking the time to write a review and thank you for choosing 1LET. Kind regards, The 1LET team ...

View all comments (1) Dear Nic, thank you for taking the time to write a review, we're delighted you have had a positive experience and have found the team to be friendly. It's also great to see Aga and Ken have been helpful with any questions you've had and in the management of general maintenance. Thank you again for your review and thank you for choosing 1LET! Kind regards, the 1LET team. ...

View all comments (1) Dear Adam and Lewis Mack, thank you for taking the time to write a review on your experience renting with 1LET. We are delighted to see the team have made your experience stress free and any questions or queries dealt with in a timely fashion. It's great to see you would both recommend us and use us again in the future, and we're pleased your first renting experience has been a good one! Thank you again for your review - and thank you for choosing 1LET. Kind regards - the 1LET team. ...

View all comments (1) Dear Greig Scott, Thank you for taking the time to write a review for 1LET. We are delighted to hear that you would describe our services as 'exceptional' and that we have been able to help you with any queries you have. It's also great to hear you rate Aga in particular, and that you are more than happy with her customer service. Thank you for recommending us to prospective tenants - we appreciate your comments! And thank you for choosing 1LET! Kind regards, the 1LET Team ...

View all comments (1) Dear Miss J. First of all, thank you for taking the time to write an online review for 1LET - we really do appreciate it. We're delighted to read that you have found the team to be polite and helpful. It's also great to see you've particularly found our Finance Manager Jane as well as both of our property managers, Ken and Aga, to be super helpful to you. We're always pleased when tenants who have rented through 1LET provide honest, genuine feedback. Thank you again for your review and thank ...

View all comments (1) Dear Wendy. First of all, thank you for taking the time to write a review for 1LET - and a very positive one at that! We have seen a number of landlords switch to us from other agents recently, and this highlights just how important customer service is. We're therefore delighted to hear we were recommended to you - and that you have since found Ewan, Ken and the rest of the team helpful and professional. We're also very happy to hear you are more than satisfied with the way we managed the redeco ...

View all comments (1) Dear TG, we'd like to thank you for taking the time to write about your experience of our services. It's great to hear that not only did a friend recommend 1LET, but you in turn would now also recommend us to your own friends! And we're delighted to read that you have been happy with both Ken and Aga in the management of your property. Thank you again for taking the time to offer your feedback and thank you for choosing 1LET! ...

View all comments (1) Dear Michael, thank you first of all for taking the time to write a review for 1LET. It's lovely to see you were originally recommended by friends who are landlords and that you have been very pleased with us! Ewan does well on the buying side of things - and so it's great to see he was able to help you in buying your investment property. And we're delighted to read that the rest of the team, in particular Jane, have consequently met your expectations when managing the property. Also pleased to ...

View all comments (1) To our 'very happy tenant' - first of all, thank you for taking the time to offer your feedback on your experience with 1LET - in particular with one of our Property Managers Aga Kuehn. We are delighted to see that Aga was able to help you throughout the initial stages of the tenant application process - from viewing the property to applying for the property and answering any questions you had along the way. It's also great to hear that you found the local specialist inventory company we wor ...

View all comments (1) Dear Mirsad. Thank you first of all for taking the time to write a review for 1LET. We're delighted to see that everything is going well with your current rental property and that Ken and Aga have been a pleasure to deal with. Thank you again, and thank you for choosing 1LET! ...

View all comments (1) Dear Marc, thank you for taking the time to leave a review for 1LET. It's really great to see you have found us to be professional yet approachable. We're also very happy to see we were helpful from start to finish. Thank you again and thank you for choosing 1LET! ...

View all comments (1) Dear Matthew, thank you for taking the time to write a review for 1LET. We are extremely happy to see that you have had such a great experience renting through 1LET over the past year, and even more delighted you have found us to be the best you have come across in your 5 years of renting in Edinburgh. We appreciate that communication is key and are therefore happy that good communication meant any issues were dealt with swiftly. Thank you again Matthew - and thank you for choosing 1LET! ...

View all comments (1) Dear EJ. Thank you for writing a review for 1LET. As a landlord with experience of our services we're very happy to see you found us to be professional in managing your property - and that we were able to prepare your property for market, and find tenants within a month. Thank you for your kind words about Ken and the rest of our team, we're very happy that you are happy. Thank you for choosing 1LET! ...

View all comments (1) Dear VM. Thank you for taking the time to write a review for 1LET. To hear that as tenants that you not only previously let through us and were happy with our service but that you then decided to deliberately rent through us again - is fantastic. Your comparison between us and larger Edinburgh letting agents, is also great to hear - although we are a lot smaller than some of the other agents in Edinburgh - we work just as hard! Thank you again VM for taking the time to offer feedback on your ex ...

View all comments (1) Dear Chris H, thank you for taking the time to leave 1LET a review. We're very happy to see you found Ken and Ewan helpful and we were able to find a good tenant for your property quickly. It's also very positive to see not only did we organise all remedial work but you were happy with our customer service. Thank you again for leaving a review and thank you for choosing 1LET! ...

View all comments (1) Dear KenB, thank you for taking the time to leave a review for 1LET. Having found us 10 years ago, it's lovely to read that you have had such a positive experience . Having then gone on to recommend your son. We're delighted to see both of you have received excellent customer service and have stated you would recommend 1LET as letting agents to other landlords with rental properties in Edinburgh. Thank you again for your feedback and thank you for choosing 1LET! Kind regards, The 1LET Te ...

View all comments (1) Dear MBlake, first of all thank you for taking the time to write a review for 1LET. We're extremely pleased to read that you were happy with our services and we were able to let your property quickly - finding good tenants. Also great to see any questions you have are responded to quickly. Thank you again for your review and thank you for choosing 1LET. Kind regards, The 1LET Team. ...

View all comments (1) Dear A Stormont. First of all, thank you for taking the time to offer your feedback on 1LET's landlord services. To read that you found both Ken and Fiona to be very professional and helpful is great. We're happy you found the process of letting your property easy and you have found us to be professional in the continued management of it. Thank you again for your feedback and thank you for choosing 1LET! ...

View all comments (1) Dear Norman A Brown. Thank you, first of all, for taking the time to leave such a lovely and positive review for the team at 1LET. We were all delighted to see that, as a landlord who has been with 1LET for some time now, you have been happy with all aspects of our service. From the advice we gave to you with regards to purchasing an investment property, to the on-going management. As a lettings agency who works hard to ensure the interests of both tenants and landlords are looked after it's gr ...

View all comments (1) Dear Tunbosun - first of all thank you for taking the time to leave a review for the team at 1LET. We're extremely happy to see that you are happy with service you have received, and continue to receive, from 1LET - in particular you highlighted the response time from staff members and dealing with any queries promptly; this is something we work hard to do and will work hard to continue. Once again thank you for your feedback - and thank you for choosing 1LET! ...

View all comments (1) Dear Antonio, first of all thank you for taking the time to leave a review for 1LET. It's great to read you and your partner are happy with the service you receive - in particular from you property manager Aga. We are extremely pleased you have found us to be polite, very friendly and always committed to helping you whilst solving your issues quickly. As experienced tenants who would highly recommend us to tenants we are very grateful for your feedback. Thank you again for you revi ...

View all comments (1) Dear Maurice, thank you for taking the time to leave us a review. As a landlord who uses 1LET's services it is great to see your are happy with the tenant we found - and you are happy with the rental income your property is achieving. Also very positive to read you are happy with your monthly statement and communication from the team. Thank you for saying you would recommend 1Let to other landlords and tenants and thank you for choosing 1LET. Kind regards, The 1LET team ...

View all comments (1) Dear Mandy Graham, Thank you for taking the time to write a review sharing your experience of 1LET's landlord services. First impressions are important, and it's great to see that we left a good one with you; answering your initial queries to your satisfactions and then proceeding and choosing 1LET to manage your property. In addition to this it is also very positive to see any initial work was carried out within a timely fashion and to your satisfaction. Overall, we're happy to see t ...