Alex Neil

4.8/5, 2990 reviews

96% recommended

96% sales valuation accuracy

97% sales fee satisfaction

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Alex Neil are Estate Agents in Canary Wharf, Docklands, East and South East London, Chislehurst, Bromley, Kent, and Essex. We have over 35 years history of selling and letting property, we deliver our full range of services throughout these areas.South of the River Thames we focus our coverage on Tower ... show more Alex Neil are Estate Agents in Canary Wharf, Docklands, East and South East London, Chislehurst, Bromley, Kent, and Essex. We have over 35 years history of selling and letting property, we deliver our full range of services throughout these areas.

South of the River Thames we focus our coverage on Tower Bridge, Shad Thames, and Bermondsey, through Surrey Docks, Canada Water, Rotherhithe and east through Greenwich, Blackheath, Lewisham, and Eltham through to Chislehurst and Bromley in Kent.

Our offices located to the north of the river cover Bow, Bethnal Green, Canning Town, Hackney, Wapping, Limehouse, Poplar, Canary Wharf, through Docklands, the Isle of Dogs to Royal Docks and Essex.

Established in 1984, Alex Neil have been moving people and property for over 35 years, we are synonymous to the London property market. We have hosted successful property exhibitions at Docklands Excel and cultivated international collaborations across Europe, the Middle East, Asia, India, USA, and Australia attracting many unique overseas investors and potential homeowners.

We are long-standing members of The Property Ombudsman Scheme for Estate Agents, so you can rest assured you are dealing with a responsible, professional, and regulated agency with an excellent reputation. We consistently deliver first class sales and lettings services to clients across all price ranges which is a cornerstone of our success and enviable reputation.

Our service standards have been recognised by our customers, we are highly rated on Google and Trustpilot. We were established in 1984 and have received multiple prestigious awards from allAgents and the British Property Awards including "Best Estate Agent in London".

Whether you are looking to sell, buy or let a property we continue to be the estate agent of choice for people with property requirements in Canary Wharf, Docklands, East and South East London, Chislehurst, Bromley, Kent, and Essex.

Alex Neil Estate Agents has evolved to become the progressive estate agent that we are today, and our historic track record is excellent.

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Latest Reviews

View all Reviews 2990

20th Jan 2024

reviewed by 'Natasha'

“Awful!!!! If we could give 0 stars we would! As a landlord I have been with this agency for few years…. ......”

19th Oct 2023

reviewed by 'Prakash'

“I cannot rate Sufaida highly enough. As far as Property Managers go she has by far been the best I’......”

28th Sep 2023

reviewed by 'Dr'

“Tom did the initial valuation of my flat and I was impressed by his friendliness and professionalism and as a ......”

12th Sep 2023

reviewed by 'Michele'

“All the staff that I have had contact with have been helpful and approachable. My agent, Tom Ashby, has been ......”

29th Dec 2022

reviewed by 'Gian'

“I started my business experience with Alex Neil Canary Wharf in 2018. Since that time I had always a good service ......”

23rd Dec 2022

reviewed by 'soykan suicmez'

“OMG, it has been my worst move-in experience so far.They were so lovely and friendly until we signed the ......”

Performance Statistics

Services	Valuation	Fees	Min Price of property reviewed	Max Price of property reviewed
Sales	96%	97%	£32,900	£4,750,000

Review statistics

From Landlords		From Tenants		From Vendors		From Buyers		Other

351	13	1322	55	475	11	669	9	68	17

Opening Hours

Services offered

Sales

Lettings
Block Management
Surveys
Conveyancing
Mortgage Advice
Home Builder

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Latest Properties for Sale 140

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£750,000

3 Bedroom Duplex for Sale - Queen of Denmark Court, Surrey Quays SE16

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£325,000 Offers in Excess of

1 Bedroom Flat for Sale - Hutchings Street, Canary Wharf E14

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£350,000 Offers in Excess of

1 Bedroom Flat for Sale - Silwood Street, South Bermondsey SE16

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£485 pw | £2,100 pcm

2 Bedroom Flat to Rent - Old Ford Road, Bow E3

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Alex Neil Branches (view all 4)

Bow and Bethnal Green, E3

Canary Wharf and Docklands, E14

Chislehurst and Bromley, BR7

Rotherhithe and Bermondsey, SE16

Customer Reviews

Showing 271-300 of 2990

“Very pleased...”

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5 Star Review

Apr 28,2021

By: 'Doye'

Apr 28,2021

Branch: London, 146 Lower Road
Services: Sales (as a Buyer)
Sold price: £327000
Would you recommend?: Yes
Postcode: SE16

Branch: London, 146 Lower Road
Sales (as a Buyer)
Sold price: £327000
Postcode: SE16

1 people found
this helpful

Sara assisted me with finding a property to buy, and was a real pleasure to work with. Great at communicating, very knowledgeable of the local property market, and most importantly, really understood what I was looking for. I would not hesitate to recommend Sara....
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By: Alex Neil Estate Agents

Apr 29, 2021

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Dear Doye. We appreciate you taking the time to leave this feedback of your experience of dealing with us. It is always pleasing to hear from satisfied customers and we hope to be of service again in the future. Best regards, Alex Neil Estate Agents ...

“Sarah sold my flat in Bermondsey and Michelle......”

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5 Star Review

Apr 22,2021

By: 'Zaid'

Apr 22,2021

Branch: London, 146 Lower Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: SE16

Branch: London, 146 Lower Road
Sales (as a Vendor)
Postcode: SE16

1 people found
this helpful

Sarah sold my flat in Bermondsey and Michelle done the legal work to make sure the sale go smooth All the team in Alex Neil are great, highly recommended for buy and sale...
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By: Alex Neil Estate Agents

Apr 23, 2021

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Dear Zaid. Thank you for taking time out to review your experiences of dealing with our office team. It was pleasing to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Great sales progression...”

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5 Star Review

Apr 20,2021

By: 'Roger'

Apr 20,2021

Branch: London, 2 Westferry Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: E14

Branch: London, 2 Westferry Road
Sales (as a Vendor)
Postcode: E14

1 people found
this helpful

This was a difficult house sale but for legal reasons outside Alex Neil's control. The viewing process went smoothly, with very good support from the agents concerned. The difficulties started later but Alex Neil's Head of Sales Progression, Michelle Holford, took a very proactive role ...
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By: Alex Neil Estate Agents

Apr 20, 2021

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Dear Roger. We appreciate you taking the time to leave this feedback of your experience of dealing with us. It is always pleasing to hear from satisfied customers and we hope to be of service again in the future. Best regards, Alex Neil Estate Agents ...

“Staff were helpful and they did their job...”

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5 Star Review

Apr 02,2021

By: 'ANK'

Apr 02,2021

Branch: London, 2 Westferry Road
Services: Lettings (as a Landlord)
Rent PCM: £310000
Would you recommend?: Yes
Postcode: E14

Branch: London, 2 Westferry Road
Lettings (as a Landlord)
Rent PCM: £310000
Postcode: E14

1 people found
this helpful

Alex Neil's staff were helpful and they did their jobs. Head of Sales progression (M.H) was particularly helpful to deal with a not so professional conviencying solicitor...
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By: Alex Neil Estate Agents

Apr 06, 2021

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Dear ANK, Thank you for your comments, we were very pleased to read about your experience of dealing with our team. We are proud to receive such positive feedback and we look forward to assisting you with any future moves. Best regards, Alex Neil Estate Agents ...

“Thanks to all of the team at Alex Neill for w......”

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5 Star Review

Apr 01,2021

By: 'Chris'

Apr 01,2021

Branch: London, 146 Lower Road
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: SE14

Branch: London, 146 Lower Road
Sales (as a Buyer)
Postcode: SE14

1 people found
this helpful

Thanks to all of the team at Alex Neill for working hard to process our purchase at an exceptionally busy time. Staff were helpful and informative and we are happy with the service from start to finish....
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By: Alex Neil Estate Agents

Apr 06, 2021

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Dear Chris, We appreciate you taking the time to leave this feedback of your experience of dealing with us. It is always pleasing to hear from satisfied customers and we hope to be of service again in the future. Best regards, Alex Neil Estate Agents ...

“Sara has been truly helpful in our purchase o......”

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5 Star Review

Mar 29,2021

By: 'EMCB'

Mar 29,2021

Branch: London, 146 Lower Road
Services: Sales (as a Buyer)
Sold price: £1000000
Would you recommend?: Yes
Postcode: SE16

Branch: London, 146 Lower Road
Sales (as a Buyer)
Sold price: £1000000
Postcode: SE16

1 people found
this helpful

Sara has been truly helpful in our purchase of a new home. She felt like an advocate for us with the vendor and I don't think our offer would have been accepted if Sara hadn't supported us to get everything aligned. She understood our specific ...
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By: Alex Neil Estate Agents

Mar 29, 2021

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Dear EMCB. Thank you for taking time to leave this review of your experience. We were pleased to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Tomasso was incredible throughout the whole p......”

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5 Star Review

Mar 28,2021

By: 'Zack'

Mar 28,2021

Branch: London, 146 Lower Road
Services: Sales (as a Buyer)
Sold price: £485000
Would you recommend?: Yes
Postcode: SE16

Branch: London, 146 Lower Road
Sales (as a Buyer)
Sold price: £485000
Postcode: SE16

1 people found
this helpful

Tomasso was incredible throughout the whole process, he is so personable, very responsive and so knowledgeable. He knew every detail about the flat and building and able to answer all of our questions and concerns, we were very impressed!...
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By: Alex Neil Estate Agents

Mar 30, 2021

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Dear Zack. We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your positive experience. It's fantastic to hear from satisfied customers and we hope that you'll return and use our services again in the future. Best regards, Alex Neil Estate Agents ...

“It is extremely helpful when it comes to the exchange with the chain transactions...”

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5 Star Review

Mar 23,2021

By: 'Alex'

Mar 23,2021

Branch: London, 341 Roman Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: E15

Branch: London, 341 Roman Road
Sales (as a Vendor)
Postcode: E15

1 people found
this helpful

It is extremely helpful when it comes to the one of the most stressful exchange/completions to us. Michelle and Alan are really making the very best to see the transaction through. We appreciate their great efforts. Thanks a million...
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By: Alex Neil Estate Agents

Mar 24, 2021

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Dear Alex, Thank you for your comments, we were very pleased to read about your experience of dealing with our team. We are proud to receive such positive feedback and we look forward to assisting you with any future moves. Best regards, Alex Neil Estate Agents ...

“Despite clearly having lots on her plate, Rab......”

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5 Star Review

Mar 17,2021

By: 'Lauren'

Mar 17,2021

Branch: London, 341 Roman Road
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: E3

Branch: London, 341 Roman Road
Lettings (as a Landlord)
Postcode: E3

1 people found
this helpful

Despite clearly having lots on her plate, Rabeya was very responsive and helpful. She got back to me outside normal office hours on multiple occasions and genuinely seemed to take pride in making my experience with Alex Neil positive. As a new landlord, dealing with ...
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By: Alex Neil Estate Agents

Mar 18, 2021

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Dear Lauren. Thank you for taking time out to review your experiences of dealing with our office team. It was pleasing to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Ms. Rabeya is a star...”

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5 Star Review

Mar 17,2021

By: 'Dr. Issam'

Mar 17,2021

Branch: London, 341 Roman Road
Services: Lettings (as a Landlord)
Rent PCM: £2100
Would you recommend?: Yes
Postcode: E14

Branch: London, 341 Roman Road
Lettings (as a Landlord)
Rent PCM: £2100
Postcode: E14

1 people found
this helpful

Ms. Rabeya has been extremely helpful , punctual and systematic in her approach to closing the lease contract . She was knowledgeable about her job and the rights of the tenants and the landlord . Thank you for your help....
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By: Alex Neil Estate Agents

Mar 17, 2021

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We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your positive experience. It's fantastic to hear from satisfied customers and we hope that you'll return and use our services again in the future. Best regards, Alex Neil Estate Agents ...

“Yes, it is nice service. They are kind, accu......”

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5 Star Review

Mar 11,2021

By: 'ET'

Mar 11,2021

Branch: London, 341 Roman Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: E1

Branch: London, 341 Roman Road
Sales (as a Vendor)
Postcode: E1

1 people found
this helpful

Yes, it is nice service. They are kind, accurate and enduring. Even this time is difficult because of Corona virus, I think they did their best....
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By: Alex Neil Estate Agents

Mar 11, 2021

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Dear ET, Thank you for your comments, we were very pleased to read about your experience of dealing with our team. We are proud to receive such positive feedback and we look forward to assisting you with any future moves. Best regards, Alex Neil Estate Agents ...

“Sales progression team totally clueless...”

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1 Star Review

Mar 04,2021

By: 'Rori'

Mar 04,2021

Branch: London, 146 Lower Road
Services: Sales (as a Vendor)
Sold price: £502000
Would you recommend?: No
Postcode: SE16

Branch: London, 146 Lower Road
Sales (as a Vendor)
Sold price: £502000
Postcode: SE16

2 people found
this helpful

Alex Neil introduced us to the person who ultimately bought our flat, so that's good. That's where the good part ends though. The sales progression team - namely Michelle Holford - was awful. Michelle consistently gave incorrect information about the EWS-1 form which was required ...
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By: Alex Neil Estate Agents

Mar 04, 2021

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Dear Rori, Thank you for taking time out to detail your views, we sincerely apologise that despite selling your property our service overall fell below your expectations. We pride ourselves on the delivery of excellent sales progression and customer service throughout the duration of any property transaction. Your review content has been forwarded to the senior management team to investigate. As estate agents, we strive for continual professional development and will implement any nece ...

“Not only very professional but Michelle Holfo......”

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5 Star Review

Mar 04,2021

By: 'Barbara'

Mar 04,2021

Branch: London, 146 Lower Road
Services: Sales (as a Vendor)
Sold price: £195000
Would you recommend?: Yes
Postcode: SE14

Branch: London, 146 Lower Road
Sales (as a Vendor)
Sold price: £195000
Postcode: SE14

1 people found
this helpful

Not only very professional but Michelle Holford was there for me from start to finish. This kind of service is invaluable to one who is a total amateur in buying and selling of properties...
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By: Alex Neil Estate Agents

Mar 05, 2021

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Dear Barbara. Thank you for taking time out to review your experience of dealing with us. We were very pleased to read your comments and look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents ...

“Bora gave me a good valuation and Morel close......”

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5 Star Review

Mar 03,2021

By: 'Mohammed'

Mar 03,2021

Branch: London, 341 Roman Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: E2

Branch: London, 341 Roman Road
Sales (as a Vendor)
Postcode: E2

1 people found
this helpful

Bora gave me a good valuation and Morel closed the deal. I'm extremely happy with the service I received form Alex Neil. It's nice to know good estate agents exists, I would definitely recommend them...
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By: Alex Neil Estate Agents

Mar 03, 2021

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Dear Mohammed, Thank you for taking time out to review your experiences of dealing with our office team. It was pleasing to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Wonderful service...”

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5 Star Review

Mar 03,2021

By: 'Emmanuel'

Mar 03,2021

Branch: London, 341 Roman Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: E2

Branch: London, 341 Roman Road
Lettings (as a Tenant)
Postcode: E2

1 people found
this helpful

I've been looking for a property for a while now and used a lot of agency. But Morel and Alex Neil was just amazing in helping me finally ring a place...
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By: Alex Neil Estate Agents

Mar 03, 2021

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Dear Emmanuel, Thank you for taking time to leave this review of your experience. We were pleased to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Best agents ever...”

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5 Star Review

Mar 01,2021

By: 'Abdulk'

Mar 01,2021

Branch: London, 2 Westferry Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: E1W

Branch: London, 2 Westferry Road
Lettings (as a Tenant)
Postcode: E1W

1 people found
this helpful

When I called Alex neil a couple of times, every time they answered they always showed a very welcoming feeling. They answered all my questions. I will definelty recommend this agent. Especially Harry and Carl, they are the best....
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Comment on agent fees

Good

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By: Alex Neil Estate Agents

Mar 02, 2021

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Dear Abdulk. Thank you for taking time to leave this review of your experience. We were pleased to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Best agents ever...”

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5 Star Review

Mar 01,2021

By: 'Abdulk'

Mar 01,2021

Branch: London, 2 Westferry Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: E1W

Branch: London, 2 Westferry Road
Lettings (as a Tenant)
Postcode: E1W

0 people found
this helpful

Comment on agent fees

Good

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By: Alex Neil Estate Agents

May 10, 2021

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“Great customer service provided by Sandeep who talked me step by step through the process and was always available for any questions. Jacqui Boakye...”

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5 Star Review

Mar 01,2021

Maciej

By: 'Kiran'

Mar 01,2021

Branch: London, 2 Westferry Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: E144

Branch: London, 2 Westferry Road
Lettings (as a Tenant)
Postcode: E144

1 people found
this helpful

Very friendly and through throughout the process unfortunately property was not for me but would use them again thanks kiran Patel...
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By: Alex Neil Estate Agents

May 10, 2021

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Dear Kiran, Thank you for taking time to leave this positive review about your experience of dealing with our team. We were pleased to read your comments and look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Very pleasant and nice...”

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5 Star Review

Mar 01,2021

By: 'Anne'

Mar 01,2021

Branch: London, 2 Westferry Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: E14

Branch: London, 2 Westferry Road
Lettings (as a Tenant)
Postcode: E14

1 people found
this helpful

She is was very nice and available to help. I would recomend to other people. In the future i would like to be talk to her again....
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Comment on agent fees

Good

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By: Alex Neil Estate Agents

May 10, 2021

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Dear Anne, Thank you for taking time out to review your experiences of dealing with our office team. It was pleasing to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“verry good im happy thta ive got to see this young man...”

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5 Star Review

Mar 01,2021

Maciej

By: 'teresa'

Mar 01,2021

Branch: London, 2 Westferry Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: E13

Branch: London, 2 Westferry Road
Lettings (as a Tenant)
Postcode: E13

1 people found
this helpful

im fully satisied with the service provided by this company. a massive thanks to Abul who helped me with the process. and found me good place. He was so profession ans very friendly and also very easy to communicate with. ao thank you for helpping ...
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By: Alex Neil Estate Agents

May 10, 2021

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Dear Teresa, Thank you for your comments, it's always pleasing to read positive feedback about our team! We hope to be able to assist you with any future moves. Best regards, Alex Neil Estate Agents ...

“Found us a buyer in four days...”

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5 Star Review

Feb 26,2021

By: 'Albert'

Feb 26,2021

Branch: London, 146 Lower Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: SE16

Branch: London, 146 Lower Road
Sales (as a Vendor)
Postcode: SE16

1 people found
this helpful

We were on the market for the sale of our flat with another agent for 8 months without success (with a pause in between due to the first national lockdown). But then we moved to Alex Neil and they found us a buyer in four days. ...
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By: Alex Neil Estate Agents

Feb 26, 2021

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Dear Albert. We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your positive experience. It's fantastic to hear from satisfied customers and we hope that you'll return and use our services again in the future. Best regards, Alex Neil Estate Agents ...

“Happy buyer...”

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5 Star Review

Feb 17,2021

By: 'Naomi J'

Feb 17,2021

Branch: London, 61 High Street
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: BR7

Branch: London, 61 High Street
Sales (as a Buyer)
Postcode: BR7

1 people found
this helpful

I have had a fanstatic experience so far although early days. I have done viewings and put in an offer on a property with Alex Neil thanks to Bora. Every question i had, viewings i requested and advice was spot on. Listened to ehat i ...
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By: Alex Neil Estate Agents

Feb 18, 2021

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Dear Naomi. Thank you for taking time out to review your experiences of dealing with our office team. It was pleasing to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Morel has been such a great help. I'm delight......”

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5 Star Review

Feb 11,2021

By: 'Carter'

Feb 11,2021

Branch: London, 341 Roman Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: E3

Branch: London, 341 Roman Road
Lettings (as a Tenant)
Postcode: E3

1 people found
this helpful

Morel has been such a great help. I'm delighted to have worked with him and would recommend Alex Neil. Very very good company...
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By: Alex Neil Estate Agents

Feb 12, 2021

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Dear Carter, Thank you for taking time out to review your experience of dealing with us. We were very pleased to read your comments and look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents ...

“Highly recommend working with Sara...”

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5 Star Review

Feb 09,2021

By: 'Jana'

Feb 09,2021

Branch: London, 146 Lower Road
Services: Sales (as a Buyer)
Sold price: £580000
Would you recommend?: Yes
Postcode: SE16

Branch: London, 146 Lower Road
Sales (as a Buyer)
Sold price: £580000
Postcode: SE16

1 people found
this helpful

My husband and I are first time buyers and have been viewing properties for nearly a year. We did viewings with many different agents from different agencies, many of which were incompetent, rude and with very little or no knowledge of the property or the ...
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By: Alex Neil Estate Agents

Feb 10, 2021

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Dear Jana. We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your positive experience. It's fantastic to hear from satisfied customers and we hope that you'll return and use our services again in the future. Best regards, Alex Neil Estate Agents ...

“I was dealing with Sufaida and she was great ......”

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5 Star Review

Feb 08,2021

By: 'Anna'

Feb 08,2021

Branch: London, 2 Westferry Road
Services: Lettings (as a Tenant)
Rent PCM: £1000
Would you recommend?: Yes
Postcode: E14

Branch: London, 2 Westferry Road
Lettings (as a Tenant)
Rent PCM: £1000
Postcode: E14

1 people found
this helpful

I was dealing with Sufaida and she was great and very helpful. She is looking after the property I rent and always provides an excellent service and tries to sort any issues I might have. Thank you for your hard work....
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By: Alex Neil Estate Agents

Feb 08, 2021

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Dear Anna. Thank you for taking time out to review your experience of dealing with us. We were very pleased to read your comments and look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents ...

“Good experience selling our flat in E14. Ini......”

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5 Star Review

Feb 05,2021

By: 'Rebecca'

Feb 05,2021

Branch: London, 61 High Street
Services: Sales (as a Vendor)
Sold price: £322500
Would you recommend?: Yes
Postcode: E14

Branch: London, 61 High Street
Sales (as a Vendor)
Sold price: £322500
Postcode: E14

2 people found
this helpful

Good experience selling our flat in E14. Initially met with Matteo who helped value the flat and responded swiftly to all my subsequent emails in the first few days of listing. Harry took the lead on the sales team and provided weekly updates on viewing ...
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By: Alex Neil Estate Agents

Feb 05, 2021

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Dear Rebecca, Thank you for taking time out to review your experience of dealing with us. We were very pleased to read your comments and look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents ...

“Amazing ?...”

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5 Star Review

Feb 04,2021

By: 'Biden'

Feb 04,2021

Branch: London, 341 Roman Road
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: E4

Branch: London, 341 Roman Road
Lettings (as a Landlord)
Postcode: E4

1 people found
this helpful

Morel was able to rent my apartment in less than 2 days I've extremely impressed and happy with his service. Wanna day Thank you to Rabeya from the property management she was very helpful...
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By: Alex Neil Estate Agents

Feb 04, 2021

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Dear Biden, We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your positive experience. It's fantastic to hear from satisfied customers and we hope that you'll return and use our services again in the future. Best regards, Alex Neil Estate Agents ...

“I have had my whole portfolio managed by Alex......”

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5 Star Review

Feb 03,2021

By: 'R J'

Feb 03,2021

Branch: London, 61 High Street
Services: Sales (as a Vendor)
Sold price: £315000
Would you recommend?: Yes
Postcode: E14

Branch: London, 61 High Street
Sales (as a Vendor)
Sold price: £315000
Postcode: E14

1 people found
this helpful

I have had my whole portfolio managed by Alex Neil for 12 years via their different offices. I have dealt with Harry, Bora and Matteo closely and cannot recommend highly enough their services. I will certainly be renting and selling through them in their new office....
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By: Alex Neil Estate Agents

Feb 04, 2021

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Dear RJ, Thank you for your comments, we were very pleased to read about your experience of dealing with our team. We are proud to receive such positive feedback and we look forward to assisting you with any future moves. Best regards, Alex Neil Estate Agents ...

“Delighted...”

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5 Star Review

Feb 01,2021

By: 'Tosin'

Feb 01,2021

Branch: London, 341 Roman Road
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: IG11

Branch: London, 341 Roman Road
Lettings (as a Landlord)
Postcode: IG11

1 people found
this helpful

My property was on the market longer than I expected but thanks to the knowledge and hard work of Morel Im glad to say I got a very good offer and happy I can now buy my dream home I would recommend Alex Neil and ...
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By: Alex Neil Estate Agents

Feb 01, 2021

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Dear Tosin. We appreciate you taking the time to leave this feedback of your experience of dealing with us. It is always pleasing to hear from satisfied customers and we hope to be of service again in the future. Best regards, Alex Neil Estate Agents ...

“Michelle at Alex Neil did the right thing by ......”

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5 Star Review

Jan 31,2021

By: 'Douglas Clark'

Jan 31,2021

Branch: London, 2 Westferry Road
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: E14

Branch: London, 2 Westferry Road
Sales (as a Buyer)
Postcode: E14

1 people found
this helpful

Michelle at Alex Neil did the right thing by me even after my house purchase fell through! To help the new buyer she creatively thought to approach me for the searches and survey I had recently done. The new buyer purchased them off me to ...
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By: Alex Neil Estate Agents

Feb 01, 2021

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Dear Douglas. Thank you for your comments, it's always pleasing to read positive feedback about our team! We hope to be able to assist you with any future moves. Best regards, Alex Neil Estate Agents ...

Vendor Fees

Overall Fees

2% (inc. VAT), On Completion (Fees are negotiable)

Our fee structure is on a no-sale, no-fee basis. Sole Agency Fee - 2.0% + VAT (2.4% inc VAT), Joint Agency Fee - 2.5% + VAT (3.0% inc VAT) and Multi-Agency Fee - 3.0% + VAT (3.6% inc VAT). Fees are subject to minimum charges of £5,000 + VAT (£6,000 inc VAT) for Sole & Joint Agency and £6,000 + VAT (£7,200 inc VAT) for Multi-Agency.

Last updated on 09/02/2024, 9:51 AM by Matteo Congedo - Regional Manager

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Alex Neil are committed to providing you with a first-class service. If for any reason you are not entirely satisfied, we want to hear from you as soon as possible so we can put matters right and take steps to prevent the problem happening again.

The quickest way to resolve your complaint is to submit it in writing to our Head Office at 146 Lower Road, London SE16 2UG.

We will promptly acknowledge your complaint by return, and a full and detailed response to your written complaint will follow. After receiving our final response you are not satisfied, you have the right to refer your complaint onto The Property Ombudsman for Estate Agents at: The Property Ombudsman for Estate Agents, Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP email: [email protected]

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